16 Handles

For New Yorkers seeking a customizable and often healthier alternative to traditional ice cream, 16 Handles in New City offers a unique and engaging experience. As one of the leading self-serve frozen yogurt establishments, it empowers customers to become their own dessert architects, choosing from a rotating selection of frozen yogurt, sorbet, and ice cream flavors, then piling on an extensive array of toppings. While individual experiences can vary, the core appeal of 16 Handles lies in this freedom of choice and the quality of its offerings.

Located in Rockland County, 16 Handles has carved out its niche as a go-to spot for those who love to experiment with flavors and textures. The brand is known for its "16 handles" or rotating flavors, which can include everything from classic chocolate and vanilla frozen yogurt to more innovative options like oat milk soft serve and fruit sorbets. This commitment to variety ensures that there's always something new to try, keeping the experience fresh and exciting for loyal patrons and first-time visitors alike.

The self-serve model is a key differentiator, appealing to New Yorkers who enjoy control over their portions and combinations. This hands-on approach makes a visit to 16 Handles an interactive and fun outing, especially popular with families and groups of friends. While one customer noted a slight discrepancy between website and in-store availability, and another expressed concerns about staff interaction, the overall concept of a clean, organized, and customizable dessert experience remains a strong draw for many.

16 Handles aims to create "moments of happiness by sharing the world's best-tasting desserts and snacks." For the community in New City and surrounding areas, it provides a bright, inviting space to indulge in a personalized treat. Whether you're craving a light and tart frozen yogurt, a rich ice cream, or a dairy-free sorbet, the extensive options cater to a wide range of preferences and dietary needs, solidifying its place as a versatile dessert destination in New York.

16 Handles in New City is conveniently located at 170 S Main St, New City, NY 10956, USA. This address places it directly on South Main Street, a central and easily accessible thoroughfare within New City, the county seat of Rockland County. Its prime location makes it a highly convenient stop for both local residents and those visiting the area.

The shop is noted for being located "across from the New City Cinema," which significantly enhances its accessibility and appeal. For New Yorkers looking for entertainment, grabbing a treat before or after a movie becomes a seamless part of their outing. This strategic placement ensures consistent foot traffic and makes 16 Handles a natural gathering spot.

For those driving, South Main Street typically offers various parking options, making a visit to 16 Handles relatively hassle-free. The road network in New City is generally easy to navigate, allowing for smooth access from residential areas and major connecting roads within Rockland County. This ease of access is a significant advantage, particularly for families and groups who might be planning a leisure activity.

Public transportation options in New City, while perhaps not as extensive as in NYC boroughs, do service main routes, potentially offering accessibility for those who do not drive. However, for most in this suburban New York setting, driving and readily available parking are key factors, both of which are generally well-accommodated by 16 Handles' location. Its visible and central spot on South Main Street ensures that it remains a prominent and easy-to-reach destination for custom frozen desserts.

16 Handles is primarily known for its self-serve frozen desserts and extensive topping bar, offering a highly customizable experience. Here's a comprehensive look at the services and products you can find:

• Self-Serve Frozen Yogurt (Fro-Yo): The core of their offering. Customers can choose from "16 delicious soft serve flavors" that rotate regularly. These include classic options like "Classic Vanilla Frozen Yogurt" and "Chocolicious Frozen Yogurt," as well as popular choices like "Birthday Cake Frozen Yogurt" and "Cookies & Cream Frozen Yogurt." Tart options like "Original Tart Frozen Yogurt" are also available.
• Vegan & Dairy-Free Options: 16 Handles prides itself on inclusivity. They offer a variety of vegan soft-serve options, including "Oat Milk Vanilla Soft Serve" and "Oat Milk Iced Latte Soft Serve." Additionally, real fruit sorbets like "Pomegranate Raspberry Sorbet" and "Rocket Pop Italian Ice" provide refreshing dairy-free choices.
• All-Natural Ice Cream: Beyond fro-yo, they also offer all-natural ice cream flavors, such as "Cookies & Cream Ice Cream," and unique collaborations like "Junior's Cheesecake Ice Cream" made with real cream cheese and vanilla.
• Extensive Toppings Bar: After selecting their frozen dessert, customers can customize their creation with an "endless selection of toppings." This includes fruits, candies, nuts, sauces (like Ghirardelli chocolate sauce), and more.
• Pay-by-Weight Model: Customers pay for their creations by weight, allowing them complete control over their portion size and the cost of their treat.
• Milkshakes: They offer classic milkshakes made with their frozen yogurt, including "Vanilla Milkshake," "Strawberry Milkshake," "Cookies & Cream Milkshake," and "Chocolate Milkshake."
• Smoothies: A selection of fruit smoothies is available, such as "Brr Berry Smoothie" (strawberries, blueberries, raspberries), "Strawberry Banana Smoothie," "Surf's Up Smoothie" (strawberries, pineapple), and "Tropic Thunder Smoothie" (pineapple, mango). Acai Superfruit Smoothies are also offered.
• Edible Cookie Dough: They sell edible and bakeable cookie dough from DO, Cookie Dough Confections, in 8 oz containers, with various flavors like "Vegan Signature Chocolate Chip Cookie Dough," "Sugar Cookie Dough," and "Salty & Sweet Cookie Dough."
• Grab and Go Items: The New City location likely offers other grab-and-go items, potentially including Fro-Yo Cakes, Mega Mixes (take-home pints), Fro-Yo Sandwiches, Whip-Ups, Waffle Bowls and Cones, and more.
• Online Ordering & Delivery: Customers can order for pickup or delivery through various platforms like Grubhub and DoorDash.
• Loyalty Program: 16 Handles features a mobile app that allows guests to collect points, earn rewards, and order on the go, building customer loyalty.

16 Handles in New City distinguishes itself through several key features and highlights that make it a popular choice for locals:

• Unparalleled Customization: The self-serve model with "16 handles" of rotating flavors and an "endless selection of toppings" is the primary highlight. This empowers customers to create their unique dessert, catering to individual preferences and fostering a fun, interactive experience.
• Extensive Vegan and Dairy-Free Options: A significant feature is their commitment to inclusivity, offering a wide array of delicious vegan soft serves (like oat milk varieties) and real fruit sorbets. This makes 16 Handles accessible to individuals with dietary restrictions, broadening its appeal within the diverse New York population.
• Quality and Variety of Flavors: Despite some temporary stock issues mentioned in one review, the general consensus is that the frozen yogurt and ice cream flavors are of good quality. The constant rotation of flavors, including seasonal and limited-edition options, keeps the menu exciting and encourages repeat visits.
• Clean and Organized Environment: A positive customer review noted that "The store was clean, organized," which is crucial for a self-serve establishment and contributes significantly to a pleasant customer experience.
• Strategic Location: Being "across from the New City Cinema" makes it an ideal spot for a pre- or post-movie treat, drawing in a steady stream of customers looking for entertainment and dessert in one convenient outing.
• Customer Loyalty Program: The presence of a dedicated mobile app for loyalty points and rewards incentivizes repeat business and provides added value for frequent customers.
• Broader Dessert and Snack Offerings: Beyond just frozen yogurt, the inclusion of milkshakes, smoothies, and edible cookie dough expands their appeal, allowing them to cater to a wider range of cravings.

For New Yorkers looking to visit or get in touch with 16 Handles in New City, here is their contact information:

Address: 170 S Main St, New City, NY 10956, USA

Phone: (845) 634-1616

Mobile Phone: +1 845-634-1616

Current operating hours for the New City location are generally: Monday - Thursday: 12:00 PM - 11:00 PM; Friday - Saturday: 12:00 PM - 12:00 AM; Sunday: 12:00 PM - 11:00 PM. However, it's always prudent for customers to call ahead using the provided phone numbers or check their official website or delivery platforms for the most current hours and real-time flavor availability, as flavors can rotate and hours may vary seasonally.

For New Yorkers in Rockland County, particularly in New City, 16 Handles stands out as a highly suitable local dessert destination due to its unique model, diverse offerings, and commitment to customization. The primary reason for its appeal is the empowering self-serve concept with "16 handles" of rotating flavors and an "endless selection of toppings." This allows locals to craft their perfect treat, controlling both flavor combinations and portion sizes, which aligns perfectly with a desire for personalized experiences and value.

The establishment's commitment to inclusivity is another significant factor. With a wide array of vegan, dairy-free, and gluten-free options, including popular oat milk soft serves and refreshing sorbets, 16 Handles ensures that almost everyone in the community can enjoy a delicious treat, regardless of dietary preferences or restrictions. This broad appeal makes it an ideal spot for families or groups with varied needs, preventing anyone from feeling left out.

While an isolated negative review touched on staff interaction and website accuracy regarding flavor availability, the consistent feedback highlights a clean, organized store with generally friendly staff, which are crucial elements for a positive customer experience. The general positive sentiment from many customers regarding the quality of the frozen yogurt itself underscores that for most, the product delivers on its promise. Furthermore, its strategic location across from the New City Cinema makes it a convenient and natural extension of a leisure outing, enhancing its value as a local entertainment hub.

In conclusion, 16 Handles is perfectly suited for locals because it offers a fun, customizable, and inclusive dessert experience with high-quality products. It provides a flexible and satisfying way to indulge in frozen treats, making it a beloved and frequently visited establishment within the New City community for all types of New Yorkers seeking their ideal sweet swirl.

16 Handles

170 S Main St, New City, NY 10956, USA