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Abbott Frozen Custard

Ice cream shop, Dessert shop ★3.0·$

364 NY 104, Ontario, NY 14519, USA

3.0
Absolutely terrible service at the Abbott's counter on mother's day. The poor girl had clearly given up on doing a good job. We spent 14 dollars on two Sundays that were entirely wrong. No rhyme or reason to the order of people ordering or waiting for food.Don't put easily confused or incapable people at the counter on a holiday.Hate leaving negative reviews but this was really bad. Hopefully they can get better people on. - Erika Gerstner
Abbott Frozen Custard Overview Intro Detail Photos Location Reviews

Abbott Frozen Custard Introduce

For those in New York who crave a rich and decadent treat, Abbott Frozen Custard stands as a beloved institution. With a history stretching back over a century, this local business has perfected the art of frozen custard, offering a smooth and creamy alternative to traditional ice cream. Abbott's is not just a place to grab a dessert; it's a community fixture where generations of families have made sweet memories. The company prides itself on its commitment to quality, using a secret family recipe and making its custard fresh every single day. This dedication results in a product that's denser and more flavorful than what you'll find at most other shops, creating a truly memorable experience with every spoonful.

While Abbott's has grown to have multiple locations, the core of its success remains in its commitment to the local communities it serves. The Ontario, NY location is a testament to this, serving as a hub for residents to enjoy a classic treat. The atmosphere is warm and inviting, echoing the nostalgic feel of a classic ice cream parlor. Whether you're a long-time fan of their signature chocolate almond flavor or a newcomer ready to explore the daily-changing menu, Abbott Frozen Custard offers a taste of local tradition that is deeply rooted in the region's culinary landscape.

The shop's approach is simple but effective: focus on the quality of the product and the experience of the customer. They understand that a trip for frozen custard is often a highlight of the day, a small moment of joy to be shared with friends and family. This ethos is reflected in everything they do, from the careful churning of their custard to the friendly service at the counter. When you visit Abbott's, you're not just buying a frozen dessert; you're participating in a local tradition that has been delighting people for decades.


The Abbott Frozen Custard location in Ontario, NY, is conveniently situated to serve the local community and those passing through the region. You'll find it at

364 NY 104, Ontario, NY 14519, USA.

Its placement along a major roadway makes it easily accessible for a quick stop after a day out or as a destination in itself. The shop is often co-located with other local businesses, creating a convenient and bustling atmosphere. The area provides ample parking, making it simple to visit without worrying about finding a spot. Whether you're a local resident or a visitor, the location is designed to be a hassle-free and enjoyable part of your outing. The building itself is designed with a nod to the classic ice cream stand, featuring a clean and welcoming aesthetic that invites you to step in and enjoy the treats.

The accessibility of the Abbott's location is one of its major strengths. It's a place where you can easily pull in, grab a delicious frozen custard, and be on your way, or stay and savor your treat. For those who live in the surrounding towns, it's a short and scenic drive, making it a perfect spot for a weekend or evening excursion. This focus on accessibility ensures that Abbott's remains a go-to destination for anyone in the area looking for a high-quality dessert experience.


Abbott Frozen Custard offers a diverse range of treats and services designed to satisfy every craving. Their menu goes well beyond a simple scoop, providing a wide array of choices for frozen custard lovers. Here are some of the key offerings you can expect to find:

  • Frozen Custard: Made fresh daily in classic flavors like vanilla and chocolate, plus a rotating flavor of the day. This is the cornerstone of their menu.
  • Cones and Dishes: The most traditional way to enjoy their custard, available in various sizes to suit any appetite.
  • Sundaes: Classic creations like hot fudge and caramel sundaes, as well as unique specialty sundaes with a variety of toppings and sauces.
  • Shakes and Malts: Thick, creamy milkshakes and malts blended with your favorite custard flavors.
  • Frozen Novelties: A selection of pre-made treats like frozen bananas, turtles, and chip wheels, perfect for a quick, grab-and-go option.
  • Take-Home Pints and Cakes: You can bring the Abbott's experience home with their take-home pints of custard or order a custom-made frozen custard cake for any special occasion.

The variety of services and products ensures that there is something for everyone, whether you're looking for a simple treat or planning to stock up for a party. The ability to customize sundaes and create your own party kits highlights their commitment to a personalized customer experience.


What sets Abbott Frozen Custard apart from other dessert shops in the New York area are several key features that contribute to its enduring popularity. These highlights are what keep locals and visitors coming back for more:

  • Daily Fresh Custard: The custard is made from a secret family recipe and churned fresh on-site every single day. This process minimizes the amount of air in the product, resulting in a dense, rich, and incredibly smooth texture that is a true hallmark of quality frozen custard.
  • Historical Roots: Abbott's has a rich history dating back to 1902. This long-standing tradition gives the brand a sense of authenticity and nostalgia that is cherished by its customers. The company’s motto, “…it’s always been about the taste!”, is a reflection of this deep-rooted commitment to quality.
  • Community Focus: Many Abbott's locations, including the one in Ontario, are designed to be a central part of the community. They serve as a perfect destination for families, friends, and teams to gather and celebrate.
  • Unique Flavors: While the vanilla and chocolate are staples, Abbott's is known for its rotating flavors of the day. This keeps the menu exciting and gives customers a reason to visit frequently to discover new and seasonal tastes.
  • Versatile Menu: From classic cones and sundaes to frozen novelties and take-home cakes, the diverse menu ensures that there's a perfect treat for every taste and occasion.

These features combine to create an experience that is both consistent and exciting, making Abbott Frozen Custard more than just a dessert shop—it's a destination for quality, tradition, and community.


For more information or to place an order, you can contact the Abbott Frozen Custard location in Ontario, NY directly. Here is the relevant contact information:

Address: 364 NY 104, Ontario, NY 14519, USA

Phone: (585) 265-0055

This information allows customers to easily reach out for details about daily flavors, hours of operation, or to place a large order. The local phone number connects you directly to the stand, ensuring a personal and prompt response to any inquiries.


Abbott Frozen Custard is a perfect fit for locals in the New York region because it’s an establishment that understands the value of tradition, quality, and community. The fact that their custard is made fresh daily ensures a superior product that you can’t get from a mass-produced competitor. It's a taste of nostalgia that brings back fond memories for many and creates new ones for others.

The business’s friendly and professional tone, coupled with its commitment to serving the community, makes it an ideal spot for a quick treat or a destination for family outings. The variety of menu items means there is always something new to try, keeping the experience fresh and engaging. For New Yorkers who appreciate a product made with care and a business that values its local roots, Abbott Frozen Custard is a true gem. It's a place where every visit feels like a little celebration, and the quality of the product speaks for itself. It’s not just a place to get dessert; it’s a place to be a part of a sweet local tradition.

Abbott Frozen Custard Details

  • Service options

  • Takeout
  • Delivery
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Dining options

  • Table service
  • Amenities

  • Wi-Fi
  • Wi-Fi
  • Atmosphere

  • Casual
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • Children

  • Good for kids

Abbott Frozen Custard Photos

No photos available at the moment.

Abbott Frozen Custard Location

Abbott Frozen Custard

364 NY 104, Ontario, NY 14519, USA

Abbott Frozen Custard Reviews

An average rating of ★3.6 from 7 user reviews.★ 5★ 4★ 3★ 2★ 1

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