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Ice Cream ShopIce Cream Shops Near MeMichiganOakland CountySouthfieldIce Cream Shops in Northwestern HighwayBaskin-Robbins
Baskin-Robbins ico

Baskin-Robbins

Ice cream shop, Cafe ★2.0·$

28777 Northwestern Hwy, Southfield, MI 48034, USA

2.0
This location is absolutely terrible. This employees completely disregard your order, will upcharge you, and lack basic sanitary measures. Do NOT go here. Every time it's always something. I have contacted corporate multipletimes and nothing has worked. I remember an instance I asked for a shake and I was told the ice cream was frozen? Crazy right. This location should be shut down, expeditiously. - K Sanders
Baskin-Robbins Overview Intro Services Detail Photos Location Reviews

Baskin-Robbins Introduce

Welcome to the heart of Michigan, where local communities thrive and residents enjoy a variety of dining and dessert options. For many, the name Baskin-Robbins is synonymous with a nostalgic and delicious ice cream experience. This article will focus on the specific Baskin-Robbins location situated in Southfield, offering a detailed look into what this popular ice cream shop brings to the local scene. As a well-known national chain, Baskin-Robbins provides a familiar and often-anticipated experience for those seeking a sweet treat. We'll delve into the specifics of this particular location, from its accessibility to the services it provides, giving you all the information needed to make an informed decision about your next visit.

The Baskin-Robbins brand is built on a legacy of offering a wide array of flavors, famously featuring '31 flavors'—one for every day of the month. This variety is a core part of its appeal, ensuring that there's always something new to try or a classic favorite to revisit. The Southfield location on Northwestern Highway aims to continue this tradition, serving a menu that includes not just scoops and cones but also sundaes, shakes, and ice cream cakes. This extensive selection makes it a versatile destination, whether you're celebrating a special occasion or simply craving a quick, refreshing dessert. The brand's consistency and widespread recognition provide a certain level of comfort for customers who know what to expect when they walk through the door.

While Baskin-Robbins is a national franchise, each location operates within its local community, and the Southfield shop is no exception. It serves as a meeting point for families, a post-game treat destination for local sports teams, and a casual spot for friends to catch up. The presence of a familiar chain like Baskin-Robbins in a community provides a sense of reliability and continuity, which many locals appreciate. It becomes part of the neighborhood's fabric, offering a consistent product and a recognizable brand that people have grown up with. This familiarity can be a significant draw, especially for those who have fond memories of visiting a Baskin-Robbins in their childhood.

It is important for consumers to have all the available information, including feedback from other patrons. While the brand is well-regarded, individual store experiences can vary. Public reviews for this specific location have raised concerns about service quality, sanitation, and the condition of the store, including equipment issues. These points of feedback are valuable for potential customers to consider, as they provide a complete picture of what to expect. Acknowledging these concerns allows for a more transparent and helpful overview, ensuring that this article remains a factual and informative guide for the local Michigan audience.

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Location and Accessibility

The Baskin-Robbins in Southfield is located at 28777 Northwestern Hwy, Southfield, MI 48034, USA. This address places it along a major thoroughfare, Northwestern Highway, which makes it a highly visible and accessible spot for both local residents and those traveling through the area. The location is strategically positioned in a commercial zone, often surrounded by other businesses and restaurants, making it a convenient stop for a dessert after a meal or while running errands.

Accessibility is a key advantage of this location. Northwestern Highway is a significant artery in the Southfield area, providing easy access for drivers from various parts of the city and its suburbs. The presence of a dedicated parking area makes visiting the shop a straightforward process, as customers don't have to worry about finding street parking. For those who use public transportation, the area is also serviced by local routes, although it is always recommended to check the most current transit schedules for the best travel plan.

The shop's position within a busy commercial corridor means it benefits from a steady flow of foot and vehicle traffic. This integration into the local business landscape makes it a natural and easy choice for many. It is not an isolated destination but rather a part of the larger network of services available to the community. This accessibility is a major factor in its sustained presence in the area, providing a simple solution for a quick and satisfying treat. The familiarity of the location also means that residents often know exactly where it is, making it a reliable point of interest.

It's important for locals to understand that while the location is excellent, the experience inside can sometimes be influenced by other factors. Customer feedback, for instance, has noted concerns about the store's physical condition and service. However, the location itself remains a strong point, providing a convenient and well-known spot for a quick dessert run. Its placement on a major highway ensures it continues to be a visible and easily reached option for anyone in the vicinity of Southfield looking for ice cream.

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Services Offered

As a Baskin-Robbins franchise, this location offers a variety of services centered around its core product: ice cream. The services are designed to cater to a broad audience, from individuals to families, and for various occasions.

  • Wide Variety of Ice Cream Flavors: The shop is famous for its extensive menu of flavors, often featuring the classic 31 options. This variety is a primary service, allowing customers to choose from a vast selection of tastes and textures.
  • Ice Cream Scoops and Cones: The fundamental service is providing ice cream in various forms, including single scoops, double scoops, and in a variety of cones such as sugar, waffle, or cake cones.
  • Sundaes and Shakes: In addition to scoops, the location offers a full menu of customizable sundaes and thick, creamy shakes, which are popular choices for a more elaborate dessert.
  • Ice Cream Cakes: A key service for celebrations is the availability of custom ice cream cakes, which can be ordered for birthdays, holidays, or any special event.

The services at this Baskin-Robbins are straightforward and focused on delivering a consistent brand experience. While the range of products is a significant draw, some customer reviews have pointed to challenges with the execution of these services, such as orders being incorrect or products not being prepared to the expected standard. It is beneficial for customers to be aware of this and to manage their expectations, perhaps being prepared to double-check their order or communicate clearly with the staff.

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Features / Highlights

The Baskin-Robbins brand has several features that are its highlights, and this Southfield location is intended to embody these. These features are what have made the franchise a household name and a go-to for many.

  • The '31 Flavors' Tradition: The most significant highlight is the promise of 31 different flavors, which provides an unparalleled selection and encourages customers to explore new tastes with each visit.
  • Brand Recognition: As a nationally recognized brand, Baskin-Robbins provides a sense of familiarity and reliability. Locals know the kind of products to expect, which can be a comforting factor when choosing a dessert spot.
  • Customization Options: From choosing your flavor to adding toppings to a sundae or a shake, the ability to customize your dessert is a major feature that caters to individual preferences.
  • Celebration Products: The availability of ice cream cakes makes this location a practical choice for planning celebrations, offering a one-stop-shop for a dessert that everyone can enjoy.

While these are the intended highlights of the brand, public feedback on this specific location has brought attention to some discrepancies. For instance, a review mentioned that the ice cream was 'melted,' which is a direct contradiction to the expected quality. Another review noted that the 'compressor was going in the freezer and was loud,' which points to potential maintenance issues that could affect the quality of the products and the overall customer experience. These details are important for a comprehensive understanding and allow locals to make an informed decision.

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Contact Information

For those looking to contact the Southfield Baskin-Robbins location, here is the available information.

Address: 28777 Northwestern Hwy, Southfield, MI 48034, USA

Phone: (248) 353-1710

Mobile Phone: +1 248-353-1710

This contact information is provided for customer inquiries, placing orders for ice cream cakes, or any other questions about the store's offerings. It is always a good idea to confirm business hours and other details by calling ahead, especially before making a trip.

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Conclusion: Why this place is suitable for locals

For residents of Southfield and the greater Michigan area, the Baskin-Robbins on Northwestern Highway remains a viable option for a sweet treat due to its brand recognition and convenient location. The primary reason it is suitable for locals is the familiarity and wide variety of products it offers. The Baskin-Robbins name is a known quantity, and for many, it represents a reliable choice for ice cream and desserts. This can be particularly appealing for families or groups where different people have different flavor preferences, as the '31 flavors' concept ensures there is something for everyone.

Additionally, its strategic location on a major highway makes it an easy and quick stop. Whether you are coming from work, running errands, or simply driving through, the accessibility of the shop means that a quick ice cream fix is always within reach. The availability of products like ice cream cakes also makes it a practical solution for last-minute party planning or celebrations, offering a convenient way to get a festive dessert without having to travel far.

However, it is crucial for locals to be aware of the public feedback regarding this specific location. The reviews mentioning issues with service, product quality, and store maintenance should be taken into consideration. While the brand itself is a strong draw, the on-the-ground experience can vary. For those who prioritize brand consistency and a wide selection of flavors, this location still serves its purpose. It's a place that offers a taste of a national favorite right in the heart of their community, making it a suitable and accessible option for those looking to satisfy their ice cream cravings, with the understanding that they may need to be proactive in ensuring their order is correct and up to standard.

Baskin-Robbins Services

  • Ice Cream to Share

  • Jamoca® Almond Fudge Boxed Novelty Bars US$12.48

    4 chocolate-coated bars filled with Jamoca® Coffee Ice Cream with Roasted Almonds & a Chocolate flavored Swirl.

  • Fresh Pack (Quart) US$13.73

    Your favorite ice cream flavor - enough to share or not!

  • Pralines 'N Cream Boxed Novelty Bars US$12.48

    4 chocolate-coated bars filled with Vanilla flavored Ice Cream with Southern-inspired Praline Pecans & a gooey Caramel Swirl.

  • Real Whipped Light Cream US$7.48

    Real light whipped cream in an aerosol can for easy use on ice cream, sundaes, beverages, and more.

  • Pre-Packed Quart US$10.61

    24 fluid oz. of your favorite ice cream flavor - enough to share...or not!

  • Rainbow Sherbet Boxed Novelty Bars US$8.73

    4 bars with Pineapple, Orange & Raspberry Flavored Sherbet.

  • Flavor Flight US$16.23

    Flavor Flights come with your choice of four 2.5 oz scoops each topped with a waffle cone chip in a to-go container.

  • 2 Pre-Packed Quart Bundle US$24.97

    Save on your favorite pre-packed ice cream flavors with our 2 Pre-Packed Quart Bundle! More ice cream, more savings, more smiles. What’s not to love? Discount Available at Participating Locations

  • Fresh Pack (Pint) US$9.98

    Your favorite ice cream flavor - enough to share or not!

  • Chocolate Chip Boxed Novelty Bars US$12.48

    4 chocolate-coated bars filled with Chocolate Chip Ice Cream.

  • Bottled Beverages

  • Aquafina US$2.11

    Pure water for a perfect taste. Add a refreshing water to your order.

  • Diet Pepsi US$2.48

    A crisp tasting, refreshing pop of sweet, fizzy bubbles without calories.

  • Mug Rootbeer US$2.23

    Appeal to the senses with a rich foam, unique aroma and the feeling of ice-cold refreshment.

  • Pepsi US$2.48

    The bold, refreshing, robust cola, click to add to your order.

  • DIY

  • DIY Sundae Kit US$31.23

    Our DIY Sundae Kits have everything you need to build sundaes at home. Customize your kit with two pre-packed quarts of your favorite ice cream flavors, three toppings, a can of whipped cream, and of course cherries, to top it all off. Includes cups to build sundaes, spoons, and napkins. Actual packaging may vary by location.

  • Refreshing Beverages

  • Lava Colada US$7.48

    The refreshing flavor of piña colada meets the fruity tang of strawberry in this tropical mocktail inspired beverage. Actual packaging may vary by location.

  • Mangonada US$6.61

    Sweet. Savory. So good. Try a taste of our Mangonada! Our tantalizing tribute to the traditional Mexican frozen beverage combines the sweetness of mango with the tang of Tajín® seasoning and chamoy. Actual packaging may vary by location.

  • Sundaes

  • REESE'S® Peanut Butter Cup Layered Sundae US$8.73

    Three 2.5 oz. scoops of Reese’s Peanut Butter Cup ice cream served in a parfait cup with layers of Reese's Peanut Butter Sauce, chopped Reese's Peanut Butter Cups, and hot fudge! Actual packaging may vary by location.

  • OREO® Layered Sundae US$8.73

    Rejoice with three 2.5 oz. scoops of our OREO® Cookies 'n Cream ice cream, hot fudge and chopped OREO® cookie pieces served in a parfait cup, topped with marshmallow, more hot fudge & OREO® cookie pieces. Actual packaging may vary by location.

  • Banana Royale US$7.48

    Two 2.5 oz. scoops of your favorite ice cream flavors topped off with bananas, hot fudge, chopped almonds, and a cherry. Actual packaging may vary by location.

  • 3 Scoop Sundae US$9.36

    Your choice of three 2.5 oz. scoops of ice cream topped with your choice of wet topping, chopped almonds, and a cherry. Delivered products will not include whipped cream. Actual packaging may vary by location.

  • Brownie Sundae US$8.73

    Top off a brownie with two 2.5 oz. scoops of your favorite ice cream flavors, hot fudge, chopped almonds, and a cherry. Actual packaging may vary by location.

  • Banana Split US$9.98

    Three 2.5 oz. scoops of your favorite ice cream flavors, two banana slices, your choice of wet topping, all crowned with chopped almonds, and three cherries. Topping selection may vary by shop. Actual packaging may vary by location.

  • 2 Scoop Sundae US$6.86

    Your choice of two 2.5 oz. scoops of ice cream topped with your choice of wet topping, chopped almonds, and a cherry. Delivered products will not include whipped cream. Actual packaging may vary by location.

  • Chocolate Chip Cookie Dough Layered Sundae US$8.73

    Three 2.5 oz. scoops of Chocolate Chip Cookie Dough ice cream served in a parfait cup and layered with hot fudge and cookie dough pieces, topped with caramel. Actual packaging may vary by location.

  • Frozen Beverages

  • Sydney’s Signature Fizz US$8.23

    Rainbow Sherbet blended with Starry® lemon-lime soda topped with Gummi Bear Minis. Actual packaging may vary by location.

  • Milkshake US$7.86

    Your choice of ice cream blended with Milk and Simple Syrup. Actual packaging may vary by location.

  • Smoothie US$6.98

    Refreshing, non-dairy smoothie made with real fruit. Actual packaging may vary by location.

  • Fizz US$6.86

    Your favorite Baskin-Robbins ice cream flavor blended with your choice of soda. Actual packaging may vary by location.

  • Cappy™ US$7.11

    A rich combination of coffee from Arabica coffee beans and vanilla ice cream blended with ice and topped with cinnamon. The ultimate pick-me-up any time of day. Whipped cream not included on delivery. Actual packaging may vary by location.

  • Ice Cream

  • Sydney’s Signature Scoop US$9.97

    Two scoops of Rainbow Sherbet in a Fancy Waffle Cone with Rainbow Sprinkles with Gummi Bear Minis. Actual packaging may vary by location. Cones will be packaged separately from scoops.

  • Single Scoop US$5.48

    4 oz. scoop. Actual packaging may vary by location.

  • Double Scoop US$7.98

    Two 4 oz. scoops. Actual packaging may vary by location.

  • Kid's Scoop US$4.73

    2.5 oz. scoop. Actual packaging may vary by location.

  • Triple Scoop US$9.73

    Three 4 oz. scoops. Actual packaging may vary by location.

  • Desserts

  • Mint Chocolate Chip Polar Pizza® Ice Cream Treat US$31.23

    Double Fudge Brownie with Mint Chocolate Chip ice cream topped with OREO® Cookie pieces, fudge and marshmallow toppings. Serves 8.

  • Turtle Pie US$27.48

    You'll appease the entire gang with our Pralines 'n Cream ice cream topped with Caramel Praline Topping and pecans set upon a delicious chocolate pie crust.

  • Fudge Roll Cake US$31.23

    Delight in a classic combination of ice cream and chocolate cake rolled together and deliciously covered in fudge, decorated with cherry-topped rosettes.

  • Celebration 9” Round Cake US$48.73

    Bring some deliciousness to the party with our streamer and confetti topped cake featuring Chocolate Chip ice cream & chocolate cake. Serves 12-16.

  • Peanut Butter 'N Chocolate REESE'S® Peanut Butter Cup Polar Pizza® Ice Cream Treat US$31.23

    A chocolate chip cookie crust with Peanut Butter 'n Chocolate Ice Cream, topped with REESE’S® Peanut Butter Cup pieces and drizzled with REESE'S® peanut butter sauce and fudge topping. Serves 8.

  • OREO® Cookies 'N Cream Polar Pizza® Ice Cream Treat US$31.23

    A double fudge brownie crust with OREO® Cookies 'n Cream Ice Cream, topped with crushed OREO® Cookies pieces and drizzled with marshmallow and fudge topping. Serves 8.

  • Mud Pie US$27.48

    Enjoy our delicious Jamoca® Almond Fudge ice cream in an all new way! Try it atop a graham crust with fudge topping, whipped cream, and a sprinkling of nuts.

  • Spiral Candles US$1.86

    24 spiral candles in neon

  • OREO® Cookie ½ Sheet Cake US$39.98

    Attention cookie and ice cream lovers - OREO® Cookies circle the top of this deliciously frosted cake, drizzled in dark chocolate and edged with a fudge border. Features OREO® Cookies ‘n Cream ice cream & white cake. Serves 8-12.

  • Chocolate Chip Cookie Dough Polar Pizza® Ice Cream Treat US$31.23

    A chocolate chip cookie crust with Chocolate Chip Cookie Dough Ice Cream, topped with cookie dough pieces, rainbow sprinkles and drizzled with marshmallow topping. Serves 8.

  • Grasshopper Pie US$27.48

    Don't be green with envy! Enjoy cool Mint Chocolate Chip ice cream over a chocolate pie crust, topped with an elegant fudge lattice.

  • Cake in a Box

  • M&M'S® With Cookie Dough Cake In A Box US$37.48

    Layers of confetti cake, M&M'S® Chocolate candies, Chocolate Chip Cookie Dough Ice Cream, whipped frosting, cookie dough pieces, more M&M's® Chocolate candies, and fudge made right in a convenient, re-closeable box! M&M'S® are registered trademarks of Mars Incorporated and/or its affiliates. Use of M&M'S® Milk Chocolate Candies/M&M'S® Minis may vary by location.

  • Cookie Crave Cake In A Box US$37.48

    Layers of chocolate cake, OREO® cookie pieces, OREO® Cookies 'n Cream ice cream, whipped frosting, cookie dough pieces, more OREO® cookie pieces and fudge made right in a convenient, re-closeable box! OREO® is a registered trademark of Mondelēz International group, used under license.

  • Creature Creations®

  • Elf Creature Creation™ US$6.73

    Your favorite Baskin-Robbins Ice Cream flavor transformed into a powerful Elf, showered in Rainbow Sprinkles, and topped with a White Chocolate Elven crown, all in a specialty cup. Actual packaging may vary by location.

  • Wizard Creature Creation™ US$6.73

    Your favorite Baskin-Robbins Ice Cream flavor transformed into a magical Wizard, showered in Rainbow Sprinkles, and topped with a White Chocolate Wizard hat, all in a specialty cup. Actual packaging may vary by location.

  • Dragon Creature Creation™ US$6.73

    Your favorite Baskin-Robbins Ice Cream flavor transformed into a fire-breathing Dragon, showered in Rainbow Sprinkles, and topped with a White Chocolate Dragon tail, all in a specialty cup. Actual packaging may vary by location.

Baskin-Robbins Details

  • Service options

  • Drive-through
  • In-store pick-up
  • Takeaway
  • Dine-in
  • Delivery
  • Highlights

  • Great dessert
  • Popular for

  • Solo dining
  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Offerings

  • Coffee
  • Dining options

  • Table service
  • Atmosphere

  • Casual
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Children

  • Good for kids
  • Parking

  • Free of charge street parking
  • Free parking lot

Baskin-Robbins Photos

Baskin-Robbins Picture 1Baskin-Robbins Picture 2Baskin-Robbins Picture 3Baskin-Robbins Picture 4Baskin-Robbins Picture 5Baskin-Robbins Picture 6Baskin-Robbins Picture 7

Baskin-Robbins Location

Baskin-Robbins

28777 Northwestern Hwy, Southfield, MI 48034, USA

Baskin-Robbins Reviews

An average rating of ★2.8 from 94 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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