C & C CREAMERY

Located on Ridge Avenue in Philadelphia, C & C Creamery has long been a fixture in the local dessert scene, drawing customers with the promise of creamy, smooth, and delicious ice cream. This local shop is the kind of place that captures the essence of a classic ice cream parlor, serving up traditional favorites with a focus on quality. While public feedback presents a mixed picture, with some customers having wonderful experiences and others voicing serious concerns, the shop continues to be a destination for many seeking a cold treat. This article will provide a detailed look at C & C Creamery, exploring its location, menu offerings, and the varying customer experiences that shape its reputation in the Philadelphia community.

For many patrons, a visit to C & C Creamery is an absolute delight. The quality of the ice cream is a consistent highlight, with customers describing it as "so creamy, smooth, and delicious!" The shop's malted coffee milkshake is particularly praised, with one reviewer calling it "to die for." Similarly, the soft-serve cones are noted for being "so good," appealing to those who love a simple yet perfectly executed classic. Despite the potential for long lines, especially during peak hours, the service is often described as quick and friendly, which makes the wait worthwhile for many. This combination of a high-quality product and efficient service is what keeps many customers coming back, making it a beloved spot for a family outing or a quick treat after a long day.

However, customer experiences at C & C Creamery are not universally positive. A serious complaint from one customer describes a deeply negative experience involving perceived racial discrimination in service. The customer detailed how their order was mixed up and they were not served in the correct order, allegedly based on race, particularly on Juneteenth. This experience was so hostile and upsetting that the customer vowed never to return and to share their experience with others. This type of feedback, while severe, is an important part of the public data and shows a significant negative sentiment that stands in stark contrast to the positive reviews. Such a complaint highlights a critical issue that can overshadow a business's product quality, regardless of how good the ice cream is. It suggests an inconsistency in service that is not just about efficiency but also about respect and fair treatment.

This stark contrast in customer experiences creates a complex picture of C & C Creamery. On one hand, you have a place that many people cherish for its nostalgic charm and delicious desserts, willing to overlook a long line for a great milkshake. On the other, you have an account of a hostile and disrespectful interaction that raises serious questions about the business's values and treatment of all customers. This duality is a part of the local business landscape and is something that potential new customers might consider. The fact that the shop remains a popular spot suggests that for many, the positives outweigh the negatives, but the negative experiences are too significant to be ignored when providing a full overview of the business.

Location and Accessibility

C & C Creamery is conveniently located at 5461 Ridge Ave, Philadelphia, PA 19128, USA. This address places it in the Roxborough section of Philadelphia, making it easily accessible to residents of this neighborhood and the surrounding areas. Ridge Avenue is a major road, which provides high visibility and makes the shop easy to find. While specific parking details are not provided in the reviews, its location in a developed commercial area likely offers street parking or nearby lots, making it a convenient stop for a quick drive-by treat. The accessibility of the location is a key factor in its popularity, as it is a well-known and established fixture in the community.

Services Offered

• Soft-Serve and Hard Ice Cream: The shop offers a variety of creamy and smooth soft-serve, as well as other hard ice cream options.
• Milkshakes: Malted coffee milkshakes and other flavors are available and highly praised.
• Cones and Cups: Customers can get their ice cream in a variety of cones, including sugar cones, or in a cup.
• Toppings: Toppings like chocolate sprinkles and whipped cream are available to customize orders.
• Quick Service: Despite potential for long lines, the service is often noted as being quick and friendly.

Features / Highlights

• Creamy and Delicious Ice Cream: The primary highlight is the high quality and excellent taste of their ice cream and milkshakes.
• Classic Ice Cream Parlor Vibe: The shop offers a traditional experience, serving classic treats that many find nostalgic.
• Popular for Soft-Serve: The soft-serve in sugar cones is a well-regarded item on the menu.
• Local Favorite: For many, it is a go-to spot for a cold treat, making it a well-known part of the community.
• Diverse Menu: The menu includes not just ice cream but also milkshakes and other customizable options.

Contact Information

Address: 5461 Ridge Ave, Philadelphia, PA 19128, USA

Phone: (215) 487-1920

Conclusion: Why this place is suitable for locals

For the residents of Roxborough and the wider Philadelphia area, C & C Creamery is a suitable option for a frozen treat primarily because of its product quality. The ice cream, from the soft-serve to the milkshakes, is consistently praised for being creamy, smooth, and delicious. This focus on a great-tasting product is what draws a loyal customer base and makes it a dependable spot for a classic dessert. The shop's status as a long-standing local establishment gives it a sense of history and familiarity that many people appreciate.

However, it is impossible to discuss the business without also acknowledging the serious negative feedback it has received regarding customer service and accusations of unfair treatment. While many customers have had positive experiences, the one described in a recent review is a significant concern. For locals, this means that while the quality of the ice cream may be excellent, the overall experience can be unpredictable. The ideal local business offers both a great product and a welcoming environment for everyone, and it appears C & C Creamery's reputation is a mix of both. For those who value the product above all else and have had positive experiences, it remains a cherished destination. For others, particularly those who have experienced poor service or heard negative feedback, it may not be a viable option. Ultimately, C & C Creamery holds its place in the community because of its strong product, but its future success will likely depend on its ability to ensure a consistent and positive experience for all customers.

C & C CREAMERY

5461 Ridge Ave, Philadelphia, PA 19128, USA