Carvel Introduce
For residents of New York, particularly those on Staten Island, a craving for classic soft serve or a festive ice cream cake often leads to a familiar destination: Carvel. The Carvel location at 1780 Forest Avenue stands as a local presence, aiming to provide the community with a range of beloved frozen treats. While Carvel is a nationally recognized brand with a storied history of delighting customers since 1929, this particular shop endeavors to serve as a convenient and welcoming spot for Staten Islanders seeking a sweet escape.
Carvel is synonymous with its signature soft serve ice cream, known for its creamy texture and versatility, serving as the foundation for many of its popular creations. Beyond the simple cone, this Forest Avenue establishment typically offers a diverse menu that includes custom ice cream cakes perfect for any celebration, customizable sundaes, refreshing milkshakes, and various novelty items. It's a place where locals can pop in for a quick treat, mark special occasions with a personalized cake, or simply enjoy a sweet moment. This article will provide an overview of the Carvel on Forest Avenue, detailing its location, typical offerings, and what locals can expect from their visit, based on available public information and customer insights.
The Carvel in Staten Island is conveniently situated at 1780 Forest Ave, Staten Island, NY 10303, USA. Forest Avenue is a major thoroughfare traversing a significant portion of Staten Island, making this Carvel location highly accessible to residents across various neighborhoods, particularly those in the northern and central parts of the borough, such as Port Richmond, Graniteville, and Mariners Harbor. Its presence on a main road means it's often an easy stop during daily errands, after school, or during weekend outings.
The accessibility of this specific location is a key advantage for local patrons. While specific parking details aren't provided, commercial areas along Forest Avenue typically offer parking options. Being on a well-trafficked route, it's also connected by local bus routes, offering convenience for those relying on public transportation. For Staten Islanders, this means a straightforward drive or a short journey can lead them to a refreshing treat, making it an ideal spot for a quick indulgence or a planned dessert run.
Carvel is well-known for its comprehensive menu of frozen desserts, and the 1780 Forest Avenue location generally offers the full range of these popular products.
- Soft Serve Ice Cream: The iconic Carvel soft serve, available in classic vanilla and chocolate, along with various rotating and seasonal flavors. Customers can choose from cones or cups, with options for swirls and different sizes.
- Scooped Ice Cream: In addition to soft serve, Carvel also offers a selection of hand-scooped hard ice cream flavors, providing a different texture and taste experience.
- Sundaes: Build-your-own sundaes with your choice of ice cream, a wide variety of toppings (such as hot fudge, caramel, sprinkles, and nuts), whipped cream, and a cherry. Popular options also include Sundae Dashers®, which layer soft serve with various mix-ins and toppings.
- Shakes & Carvelanches®: Hand-spun milkshakes made with Carvel's signature soft serve, available in numerous flavors. Carvelanches® are thicker, spoonable blends of soft serve with mix-ins like candies and cookies.
- Ice Cream Cakes: A signature offering of Carvel, including famous creations like Fudgie the Whale® and Cookie Puss®, along with customizable square, round, and sheet cakes for birthdays, anniversaries, and other special occasions. These cakes typically feature layers of ice cream, Carvel's famous chocolate crunchies, and fudge.
- Novelty Treats: Individual pre-packaged treats such as Flying Saucers® (ice cream sandwiches), Lil' Rounders®, and various ice cream pops and sticks, perfect for grab-and-go convenience.
- Take-Home Items: Pints and quarts of soft serve and scooped ice cream are available for customers to enjoy the Carvel experience at home.
- Dairy-Free Options: Carvel often provides dairy-free sorbet options for those with specific dietary needs or preferences.
- Online Ordering & Delivery: For added convenience, this location participates in online ordering and delivery services through platforms like Grubhub, allowing customers to have their favorite treats delivered directly to their door.
The Carvel on Forest Avenue aims to provide a reliable and enjoyable experience, with several aspects that contribute to its role in the local New York community.
- Freshly Made Products: Carvel prides itself on making its ice cream fresh, ensuring a consistent taste and quality for its signature soft serve and other items.
- Iconic Ice Cream Cakes: The availability of their renowned ice cream cakes, including Fudgie the Whale and Cookie Puss, makes it a popular destination for celebrating special moments. The ability to customize edible images for cakes is a notable feature, as highlighted by a positive customer update.
- Commitment to Cleanliness: Customer reviews specifically praise the shop for being "very well kept and clean" and "spotless and well-maintained," creating a comfortable and welcoming environment.
- Efforts in Customer Service: While some customers have had mixed experiences, recent positive feedback highlights instances of "extremely accommodating and friendly" staff and professionalism, particularly regarding special requests like edible images for cakes. This indicates a focus on continuous improvement in customer interaction.
- Convenient Online Ordering: The option for online ordering and delivery enhances convenience for busy locals, allowing them to enjoy Carvel treats without leaving home.
- Special Deals (e.g., BOGO Wednesday): Carvel locations often participate in promotional offers like "BOGO Wednesday" (Buy One Get One Free), providing value for customers.
For New York residents looking to visit or inquire about the Carvel on Forest Avenue in Staten Island, here is the essential contact information:
Address: 1780 Forest Ave, Staten Island, NY 10303, USA
Phone: (718) 370-0007
The Carvel on Forest Avenue is a valuable and convenient resource for New Yorkers on Staten Island seeking classic frozen treats. Its prominent location on a major thoroughfare makes it easily accessible for a quick stop or a planned visit, fitting seamlessly into the daily routines of local residents. The consistent freshness of its soft serve ice cream, coupled with the availability of iconic and customizable ice cream cakes, ensures that it can cater to both everyday cravings and special celebratory needs.
While customer service experiences can sometimes vary, recent positive feedback highlights significant efforts in staff accommodation and professionalism, indicating a dedication to providing a pleasant experience. The emphasis on cleanliness and the convenience of online ordering and delivery further enhance its suitability for the local community. For Staten Islanders looking for a reliable source of traditional Carvel delights, whether it's a simple cone, a celebratory cake, or a refreshing sundae, the Carvel on Forest Avenue offers a familiar and accessible option, remaining a sweet part of the local New York landscape.
Carvel Services
Ice Cream & Sorbet
- Cup Of Toppings - 9oz $5.99
Your choice of extra toppings.
- Scooped Ice Cream $4.19
Classic scooped ice cream in a variety of flavors
- Sorbet $4.19
A sweet and fruity frozen treat that’s dairy-free but full of flavor. (Vegan & Dairy-Free Dessert*) *Toppings may not be vegan or dairy-free
- The Original Soft Serve™ $4.19
The Original Soft Serve™ that started it all. Available in a variety of classic and seasonal flavors.
Limited Time
- S'mores Scooped $6.29
Toasted marshmallow ice cream brings the campfire flavor with graham cracker and ribbons of fudge in every creamy bite —your favorite s’mores combo, scooped to perfection.?
- Reese’s Toasted Marshmallow Sundae Dasher® $8.39
Layers of creamy toasted marshmallow soft serve swirled with REESE’S® peanut butter sauce and chunks of peanut butter cups. Topped with fluffy whipped cream and a final drizzle of rich, peanut buttery goodness. It’s the ultimate campfire treat in a cup ?
- S'mores Sundae Dasher® $8.39
Creamy toasted marshmallow soft serve layered with crunchy graham cracker crumbles and rich ribbons of fudge. Finished with whipped cream and a fudge drizzled – need we say s’more??
- Toasted Marshmallow Soft Serve $6.29
Dive into the sweetness of caramelized toasted marshmallow with our original soft serve.
- S’mores Shake $7.55
ONLINE ONLY! Toasted marshmallow ice cream, hand-spun with rich fudge and graham cracker topping.
- Toasted Marshmallow Flying Saucer $3.59
Creamy toasted marshmallow soft serve tucked between two rich chocolatey wafers for a twist on your favorite campfire treat. ?
- Toasted Marshmallow Pop $3.99
This pop’s got it all—creamy toasted marshmallow ice cream with a snap of our iconic Brown bonnet hard shell. It’s a crackly, melty, toasty treat on a stick.?
- S’mores Sundae $6.19
ONLINE ONLY! Enjoy the sweetness of caramelized toasted marshmallow ice cream topped with graham cracker and rich fudge. ?
Dessert Packs
- Ice Cream Quart $15.99
Your choice of ice cream flavor in a quart.
- Sprinkle Cups $0.00
Vanilla or chocolate ice cream with sprinkles served with a cherry on top.
- Chocolate Crunchies Flying Saucers® $4.19
Soft ice cream rolled in Crunchies and sandwiched between two Flying Saucer chocolate wafers.
- Fudgie Pop $3.49
Mini Fudgie-shaped ice cream pop on a stick, made with vanilla soft serve ice cream covered in chocolate bonnet shell and decorated with frosting. Product Contains: Milk, Soy, Egg
- OREO® Rounders $4.19
Vanilla ice cream sandwiched between two Oreo® cookies.
- Chipsters $0.00
Soft serve vanilla ice cream sandwiched between two chocolate chip cookies.
- Ice Cream Pint $9.99
Your choice of ice cream flavor in a pint.
- Bonnet® Cone $5.99
The Original Soft Serve™ dipped in a delicious bonnet flavor, and served on a sugar cone.
- Flying Saucers® $3.59
Soft ice cream sandwiched between two Flying Saucer® chocolate wafers
- Sprinkle Flying Saucers® $4.19
Soft ice cream rolled in sprinkles and sandwiched between two Flying Saucer® chocolate wafers.
Celebration Cakes
- Numbered Candles $2.50
Number of your choice. We won't tell. *candle style may vary
- Square Ice Cream Cake $26.99
Square Ice cream cakes perfect for any occasion made with layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 4-8 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Red, White, And Blue Cake $53.99
Layers of premium chocolate ice cream, chocolate crunchies, and vanilla ice cream. Topped with a patriotic trim.
- Sheet Ice Cream Cake $50.99
Sheet ice cream cakes perfect for any occasion made with layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 14-40 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Round Ice Cream Cake $42.99
Round ice cream cakes perfect for any occasion made with layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 10-16 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Basketball Cake $46.99
Layers of chocolate ice cream, chocolate crunchies, and vanilla ice cream, festively decorated for your special occasions. Serves 10-12 people. No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Crunchie Munchie Monster Cake $23.99
Topped with a mountain of smooth milk chocolate fudge, cone horns, and signature Chocolate Carvel Crunchies™, Crunchie Munchie Monster is layered with delicious vanilla and chocolate soft serve sandwiching a layer of chocolate Carvel Crunchies™. It’s the perfect mix of creamy goodness and a delightful crunch with every bite. Whether you’re hosting a monster bash or a spooky season gathering, invite the lovable Crunchie Munchie Monster to your next party!
- Cookie Puss® $45.99
A favorite party guest with layers of vanilla and chocolate ice cream, separated by a layer of chocolate crunchies then topped with a scoop of chocolate ice cream in a sugar cone, two chocolate chip cookies and fudge. Serves 10-12 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Baseball Cake $46.99
Layers of chocolate ice cream, chocolate crunchies, and vanilla ice cream, festively decorated for your special occasions. Serves 10-12 people. No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Standard Candles $2.50
24 candles to blow out. Wish not included. *candle style may vary
- Patriotic Cake $34.79
Celebrate the Stars and Stripes with a patriotic-inspired classic Carvel Ice Cream cake. Each of Carvel's handmade cakes features Carvel Crunchies lovingly sandwiched between a layer of chocolate and vanilla ice cream. Product contains milk, soy, wheat
- Game Ball® $42.99
Everyone's a winner with layers of vanilla and chocolate ice cream, separated by a layer of chocolate crunchies then topped with chocolate crunchies and whipped topping. No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Fudgie The Whale® $45.99
Our famous whale of a cake with layers of vanilla and chocolate ice cream, separated by a layer of chocolate crunchies then covered with fudge, crunchies and whipped topping. Variety of sizes that serve 6-12 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
Dashers
- Heath® Sundae Dasher® $8.81
Layers of Heath® pieces, vanilla ice cream and caramel topped with whipped cream and caramel drizzle.
- Mint Chocolate Chip Sundae Dasher® $8.81
Layers of chocolate crunchies, mint ice cream and fudge topped with whipped cream and fudge drizzle.
- Carvel Crunchies™ Sundae Dasher® $8.81
Layers of Oreo® cookies, vanilla ice cream and fudge topped with whipped cream and fudge drizzle.
- Fudge Brownie Sundae Dasher® $8.81
Layers of fudge brownie bites, vanilla ice cream and hot fudge topped with whipped cream and fudge drizzle.
- Bananas Foster Sundae Dasher® $8.81
Layers of bananas, vanilla ice cream and caramel topped with whipped cream and caramel drizzle.
- Strawberry Shortcake Sundae Dasher® $8.81
Layers of vanilla ice cream, strawberries and pound cake topped with whipped cream and strawberry drizzle.
- OREO® Cookie Sundae Dasher® $8.81
Layers of Oreo® cookies, vanilla ice cream and fudge topped with whipped cream and fudge drizzle.
- Reese’s ® Peanut Butter Sundae Dasher® $8.81
Layers of Reese's® Peanut Butter Cups, Reese's® Peanut Butter Sauce, vanilla ice cream and fudge topped with whipped cream and fudge drizzle.
Shake, Carvelanche & Sundae
- Shakes $7.55
Hand-spun shakes made with our signature soft serve ice cream
- Carvelanche $9.49
Our signature soft ice cream with your choice of mix-ins. Best enjoyed with a spoon
- Sundae $7.55
Your choice of soft ice cream, one topping, whipped cream and a cherry.
Carvel Details
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Table service
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Carvel Photos










Carvel Location
Carvel Reviews
birthday cakesinformationcostumerhaircupscone
★ 5★ 4★ 3★ 2★ 1Came here today (4/8/25) after work around 6:30 & the staff were two young girls who looked absolutely miserable behind the counter. I greeted them with a hello & they ignored me & stared at me with a blank look on their face. When ordering I asked what were the sizes of the cups & one of them just turned around, pointed to the cups & said “right there”. When paying & leaving I said “thank you” & got no response or anything. The managers of this place need to work on retraining their staff on costumer service or to teach these young girls how to at least fake a damn smile. Overall, there’s so many carvels on the island so I won’t be coming back to this location!
May 08 · Jazmine VazquezUpdate 5/9/25David was kind and printed my edible image PERFECTLY! Thank you so much and thank you for your professionalism!The manager and all the workers there today were extremely accommodating and friendly, thank you!
May 09 · Helena PetrikovaOrdered a cake with custom photo cake. I trusted store with letting me know a size for 25-30 people which was in case I needed bigger pieces they didn’t explain the sizes to me which I would have reconsidered the size they just went for the larger size cake. They explained to me after the fact their sizes bc I went by general cake sizing which for a sheet of cake is more 50-60+ people. The women May, I will say was very calm and understood why I was upset about the cake she apologized many times but the other employee Maya my second Calle to speak with manager was very rude I explained that I wanted a manager she said they don’t really have a manager here that she’s there I explained what happened she automatically said well you you took the cake I explained I took the cake due to limited rush time because I was running this birthday party I did not have time for them to do another cake. It was prepaid online. I explained also there was a small piece of hair which I just had cut off the side. The manager finally had contacted me hoping to get somewhere. Their first offer was a sundae credit. I explained that we don’t eat sundaes I always get a small ice cream for my son which I always ask for less than what they always give bc I don’t want it to waste. They offered $10 then $20 which I still don’t think was ok for the headache they given me. The manager constantly kept talking loud over me not allowing me to speak. Saying I’m bringing up other topics which is not true the topic of the cake was was reason I called regarding my concerns and then got rude workers so yes it was mentioned on why I was even more upset. He also said was making excuses to why the employee was rude that they’re 16 yr olds that he can’t control everything which I disagree being that he is their boss there’s no excuse to why they’re giving poor customer service. I wasn’t expecting a full refund due to I did take the cake and half was eaten. But I did expect more due to lack of informing me of cake sizes , their unprofessionalism from employee maya and manager John. Manager also being loud saying why didn’t I contact them that why I waited 2 days I tried explaining that I was running a party that I contacted the following day but they had got back to me the next day which made it 2 days so he’s assuming I waited 2 days. I expected better from them what I was asking for was all combined between poor information regarding cake sizes , poor costumer service , hair on the side of the cake, & just a headache in general. I would have been more understanding if it was not for the employee and manager. We won’t be going there again. Sad we been going there for a very very long time believe since it was opened. Corporate was contacted and they do not approve of this.
June 19 · Julyssa RiveraThey had a "full house", but it didn't matter since they worked efficiently. They were patient, helpful and nice to everyone, especially my 9 year old daughter who found it difficult to choose.
September 27 · Merete SkjelvikLord run by immature young boys that don’t know what they are doing when I walked into the store, they were fixing a machine that they broke and telling the boss how they would get it together I asked them to write something on a cake. It looks like chicken scratch. I told them if none of you can write it correctly I want a discount or my money back got my money back, and when I walked out, one of the young boys proceeded to tell me that he could read it because I told him it wasn’t legible don’t go to this place go closer to victory Boulevard. I’ll be there tomorrow getting my cake.
August 11 · Business Owner
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