Cold Stone Creamery

Welcome to our informative overview of Cold Stone Creamery, a well-known name in the world of ice cream, with a location right here in Jackson, Michigan. This particular store offers a range of classic Cold Stone treats, from signature ice cream creations to other beverages. For locals, finding a consistent place for a sweet treat is always a priority, and this article will provide a factual look at what to expect from the Jackson location. We will delve into the types of services offered, address some of the unique aspects of their setup, and provide all the necessary contact information for your convenience.

The experience at this Cold Stone Creamery location is one that comes with certain expectations, both positive and challenging. While the brand is known for its customized ice cream creations, this specific shop has a setup that local customers should be aware of. The store has been noted to operate with its lobby closed at certain times, sometimes in the middle of the day. This requires customers to use the drive-thru, which can present a challenge when trying to choose from the many flavors and toppings. Being unable to see the menu clearly can be frustrating for those who want to browse their options before making a selection. However, for a quick and simple order, the drive-thru offers a convenient solution.

The menu at Cold Stone Creamery often extends beyond just ice cream. One review mentions a variety of coffee drinks, including a "light mocca latte" and a "mocha icecap," with the latter being a recommended favorite. This variety suggests that the location caters to more than just ice cream lovers, offering a range of beverage options for different tastes. However, it's worth noting that some experiences may vary, as indicated by a customer who found their coffee order to be "ok" but not a personal favorite. This is a common aspect of large chain establishments where personal preference plays a significant role in satisfaction.

Another point of feedback revolves around customer service and order accuracy. One customer mentioned receiving a medium instead of a small, a minor mistake that was noted but accepted. A more significant concern raised by another customer was the availability of non-dairy options. While the brand may offer items like a "vegan friendly Silk chocolate milkshake," the specific preparation at this location may involve dairy milk, which is a critical point for customers with dietary restrictions. This is a key piece of information for the local community, as it highlights the need for careful inquiry when placing an order for specific dietary needs. Understanding these nuances can help locals navigate their experience more smoothly.

Cold Stone Creamery is located at 1715 W Michigan Ave, Jackson, MI 49201, USA. West Michigan Avenue is a prominent and busy street in Jackson, making this location relatively easy to find. Its position on a main thoroughfare means it is accessible to residents from various parts of the city. For those traveling by car, there is likely to be parking available at the location, in addition to the drive-thru option. The accessibility of the location is a major convenience for those looking for a quick and easy stop.

The presence of a drive-thru, while sometimes the only option, also contributes to the store's accessibility, particularly for customers who are in a hurry or prefer not to leave their vehicle. This setup is convenient for picking up an order quickly. However, as noted by customer feedback, this can make choosing your flavors and toppings more difficult. Being prepared with your order in advance or asking questions at the drive-thru is advisable for a better experience.

The Cold Stone Creamery in Jackson offers a range of services and menu items.

• Ice Cream and Toppings: The core offering is their customizable ice cream. The brand is known for its wide array of flavors and toppings that are mixed on a frozen granite stone.
• Coffee and Milkshakes: The menu includes a variety of coffee beverages and milkshakes, such as lattes and a "mocha icecap," which one customer particularly enjoyed.
• Drive-Thru Service: The location utilizes a drive-thru, which is a convenient option for quick orders. It is important to note that this may be the only service option at certain times when the lobby is closed.
• Vegan-Friendly Items (with a Caveat): While a "vegan friendly Silk chocolate milkshake" may be an option, customers with dietary restrictions should confirm preparation details, as feedback suggests non-dairy milk may not be used in all cases.

Based on customer feedback, the key features and highlights of this Cold Stone Creamery location include:

• Variety of Drinks: The store offers a good selection of coffee and other beverages, like the popular "mocha icecap," providing an alternative to ice cream.
• Drive-Thru Convenience: For customers who know what they want, the drive-thru offers a fast and efficient way to get their order without leaving their car.
• Location: The store's position on a major road like West Michigan Avenue makes it a prominent and easily accessible destination in Jackson.

Address: 1715 W Michigan Ave, Jackson, MI 49201, USA

Phone: (517) 795-1648

For Jackson locals, the Cold Stone Creamery on W Michigan Ave is a convenient option for a sweet treat. The variety of coffee drinks and classic ice cream options provides a familiar experience. While some of the service and operational aspects, such as the lobby being closed and drive-thru challenges, are noted in customer feedback, this information can help locals plan their visit for a better experience. Knowing the potential for order discrepancies and the need to double-check on dietary restrictions allows customers to be prepared.

For a quick, straightforward order, the drive-thru is a functional choice. The location on a major road makes it easy to incorporate into daily errands. By being aware of these details, locals can decide if this Cold Stone Creamery is the right fit for their needs, whether they're craving a specific ice cream creation or a refreshing coffee drink.

Cold Stone Creamery

1715 W Michigan Ave, Jackson, MI 49201, USA