CONE CITY Introduce
Cone City, a local fixture in Grand Rapids, Michigan, has long been a place for community members to grab a sweet treat. Situated in a bustling part of the city, this ice cream shop has been a go-to spot for those seeking a quick and satisfying dessert. While the experience may vary, the core purpose of Cone City remains the same: to provide a variety of ice cream options to its customers. Like many local businesses, it has its own unique way of doing things, from how they prepare their sundaes to the specific soft-serve flavors available. The shop is a testament to the diverse and dynamic landscape of local eateries in Grand Rapids, each with its own character and style. This overview is designed to provide potential visitors with a factual and informative look into what they can expect from a trip to Cone City, helping them make an informed decision about their next ice cream adventure. It aims to present the available information in a clear and structured manner, touching on the shop’s location, services, and some of the key points that have been shared by previous customers. This way, locals can get a complete picture before they visit and know what to anticipate from their experience.
Cone City is conveniently located at 4339 Kalamazoo Ave SE, Grand Rapids, MI 49508. This address places it in a well-established and accessible part of the city, making it a simple stop for residents of the surrounding neighborhoods and for those traveling from other parts of Grand Rapids. The shop is situated along Kalamazoo Avenue SE, a major thoroughfare that connects various residential and commercial areas. This central location ensures that Cone City is easy to find, whether you are driving or navigating via other means. While the accessibility is a significant draw, it is important to note that the overall experience at any local business can be influenced by many factors. The strategic placement of the shop makes it a good option for a spontaneous dessert run after a meal or a leisurely drive. Parking is typically available in the vicinity, which adds to the convenience for those visiting by car. Being in a populated area means the shop is part of a vibrant local ecosystem, and its location is one of its key features, making it a well-known name in the community. The ease of access helps ensure that locals can consider Cone City a viable option whenever they are in the mood for a scoop of their favorite flavor.
Cone City provides a selection of ice cream products that are designed to cater to a range of preferences. While the shop may operate with a unique approach to its offerings, it is a place where customers can find classic ice cream parlor items. It is important for visitors to be aware of the specific services and limitations that the shop may have, based on the experiences of past patrons. The following list provides an overview of some of the services and items that have been mentioned in customer reviews:
- Soft Serve Ice Cream: The shop offers soft-serve ice cream, which is a popular choice for many customers.
- Vanilla and Chocolate Flavors: Standard flavors like vanilla and chocolate are available, providing a classic choice for those who prefer traditional options.
- Twist and Lemon Soft Serve: In addition to the basic flavors, customers can also find twist and lemon or lemon twist soft-serve options.
- Sundaes: Sundaes are on the menu, though the preparation style may differ from what some customers are accustomed to, with toppings potentially placed at the bottom of the cup.
- Varied Serving Sizes: There are different serving sizes available, although some customers have noted that certain flavors may only be offered in specific sizes, such as baby-sized soft-serve only being available in a limited number of flavors.
- Cones and Cups: Customers have the option of receiving their ice cream in either a cone or a cup, depending on their preference.
This menu structure indicates that Cone City has a specific set of offerings and a particular way of serving them. The availability of multiple soft-serve options and sundaes gives customers a few choices to consider when they visit. While the shop provides these services, customer experiences with how they are delivered can vary. The offerings are in line with what one might expect from a traditional ice cream shop, focusing on the basics that many people enjoy. The menu is structured to serve a variety of tastes, from simple cones to more complex sundaes, albeit with a unique style of assembly. This allows the shop to cater to a broad audience, from children looking for a small cone to adults who want a more elaborate dessert. The clear presentation of these services helps manage customer expectations and provides a factual basis for what they will find when they arrive.
Based on customer feedback, there are specific features and highlights that define the experience at Cone City. These points of note, while sometimes challenging, are an important part of the shop's character and what visitors should be prepared for. The following list details some of the most consistent features that have been highlighted by customers:
- Unique Sundae Preparation: A distinct feature of the shop is their unique method of preparing sundaes, with toppings placed at the bottom of the cup rather than on top of the ice cream.
- Customer Service Style: The staff’s demeanor, as described by some reviews, can be perceived as different from what some might expect, with some patrons noting a lack of acknowledgment or a certain level of rudeness.
- Limited Soft-Serve Sizing: The menu has been noted to have specific limitations, such as baby-sized ice creams only being available in a few soft-serve flavors, which may be a consideration for families.
- Focus on Classic Flavors: The shop appears to focus on classic and soft-serve flavors, which is a highlight for those who prefer these traditional options.
- Cost of Desserts: Customers have commented on the pricing, noting that a few small ice creams can add up to a significant cost.
- Attention to Detail: Some customer reviews have pointed out issues with attention to detail in their orders, such as receiving a cup instead of a cone, and cleanliness concerns like a hair found in a serving.
These features represent a factual summary of what customers have shared about their visits to Cone City. The unique sundae preparation, while different, is a consistent aspect of the shop's service. The comments regarding customer service highlight a need for visitors to manage their expectations regarding staff interactions. The specific menu limitations on sizing and flavors are important details for families or those with specific preferences. The focus on classic soft-serve ice cream is a positive for those who enjoy that style. The details about pricing and order accuracy are also key points for potential customers to be aware of. Overall, these highlights provide a realistic picture of the experience one might have at Cone City, allowing individuals to decide if it aligns with their expectations for a local ice cream shop. The cumulative feedback from the community provides valuable insight into the operational style and customer-facing practices of the business.
For individuals planning to visit Cone City, the following contact information is provided:
Address: 4339 Kalamazoo Ave SE, Grand Rapids, MI 49508, USA
Note: Publicly available information does not provide a phone number for CONE CITY specifically at this address, so direct contact may be limited to in-person visits.
Cone City is suitable for locals in Grand Rapids who are looking for a straightforward ice cream stop with a unique and specific approach to its menu. It’s a place that caters to those who enjoy soft-serve ice cream and are not overly concerned with a highly curated or elaborate dessert experience. The shop is a practical option for a simple treat in a convenient location. It serves as a local business that has its own unique way of operating, and for some community members, this is part of its charm. Those who are looking for classic soft-serve flavors will find what they are looking for, and the unique sundae style may be a point of interest. Ultimately, Cone City is a business that has been part of the Grand Rapids community for some time, and its continued presence indicates that it meets the needs of a certain segment of the local population. It is a place for a quick visit, offering a basic but reliable selection of ice cream treats. The experience is what you make of it, and for many locals, a simple ice cream cone is all they need, making Cone City a suitable option for their sweet cravings.
CONE CITY Menu
Food Items
- Deluxe Burger US$3.50
Mayo. Lettuce, tomato.
- Chili & Cheese Dog US$2.50
Featured Items
- Bottled Water US$1.00
- Banana Boat
Soft serve ice cream with chocolate, pineapple and strawberries. Topped with whip cream, nuts and a cherry.
Sundae
- Marshmallow
- Hot Fudge
Flavor Burst
- Strawberry
- Bubble Gum
- Red Raspberry
Super Split
- Hudsonville Hand Dipped US$6.95
Vanilla, chocolate, strawberry. Topped with chocolate, pineapple and strawberries with sliced banana, whip cream, nuts and a cherry.
CONE CITY Details
Service options
- Takeaway
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Dining options
- Seating
- Table service
Amenities
- Toilet
Atmosphere
- Trending
Crowd
- Family friendly
- LGBTQ+ friendly
- Transgender safe space
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Pets
- Dogs allowed outside
CONE CITY Photos










CONE CITY Location
CONE CITY
4339 Kalamazoo Ave SE, Grand Rapids, MI 49508, USA
CONE CITY Reviews
pricessundaeslushlemonflavorvanillasummernapkinsburgerfudge
★ 5★ 4★ 3★ 2★ 1We've always come here to get something sweet. However, this time, they have chosen to do things differently with their sundaes.I stood there for a few minutes waiting on them to finish their conversation as they didn't acknowledge us as we were the ONLY ones standing there at that time!My daughter asked for a vanilla ice cream cone, and they gave it to her in a cup. I asked for a particular sundae, and all of the TOPPINGS were on the bottom of the ice cream. When asked, they looked as if they were not understanding or basically didn't care! RUDE!! I guess I'll be making my own at home from now on. I just don't do rudeness from young people who think it is ok, of they smile with it.
August 18 · Tamara GoochThe lady taking orders was rude and there was a black hair in our kids ice cream and their ice cream came out after ours and the next customers who also had soft-serve ice cream. The lady couldn't even explain sizes of ice cream to us. And baby size ice creams only came in soft-serve vanilla, chocolate, twist or lemon or lemon twist, I mean why can't all the soft serve come in baby sizes? They would make way more money that way. But I'm good a hair in my kids food was enough for us never to go back after paying $20 for 4 small ice creams.
August 11 · Sonja Sirie WatersHudsonville Ice Cream, outside seating, friendly service, busy corner of Kalamazoo and 44th Street. Stop by for a sweet treat!
July 03 · Sospi ThomasBest ice cream of my lifeVery creamyFriendly service
July 29 · Josiah SlagterI feel like the quality of the ice cream has gone downhill since new ownership. Today we ordered a lemon twist and a vanilla strawberry crunch. The vanilla ice cream has more of an icy taste than creamy vanilla soft serve, The lemon that is twisted it in is a lemon sherbet which I’ve never seen before usually it’s a creamy lemon soft serve. The strawberry crunch tasted nothing like what I had in mind, the coating tasted like pop rock candy. Maybe you guys can change the vanilla ice cream mix with a more creamier one.
May 23 · CP D
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