Dairy Queen in Oakland, NJ: A Look at Local Customer Experiences

Dairy Queen Introduce

For residents of New Jersey, particularly in the Oakland area, **Dairy Queen** on Ramapo Valley Road represents a familiar option for quick soft-serve treats. As a widely recognized national chain, Dairy Queen typically offers a range of ice cream-based desserts and fast-food items. This specific location aims to provide the classic DQ experience to its local clientele. While the brand is known for its iconic Blizzard treats and creamy soft-serve, individual customer experiences at this Oakland branch can vary. It’s a convenient spot for many seeking a familiar sweet indulgence. This article will delve into what local users in New Jersey can expect from this Dairy Queen location, based on available public feedback, offering insights into its services, accessibility, and overall suitability for the community. The goal is to provide a factual overview, helping potential customers make informed decisions about their visit to this particular Dairy Queen.

The appeal of Dairy Queen often lies in its consistent branding and menu, offering a predictable and often comforting choice for a dessert. However, local experiences can differ, and it's important for New Jersey residents to understand what to expect from the Oakland branch specifically. Feedback from patrons provides a snapshot of current operations and service levels. For many, a Dairy Queen stop is about enjoying a classic Blizzard or a simple soft-serve cone, and the expectation is that these core offerings are prepared correctly and delivered efficiently. The insights gathered from customer reviews shed light on how well this specific location meets those expectations, providing valuable information for anyone considering a visit. Understanding these nuances helps paint a complete picture of Dairy Queen in Oakland, allowing locals to weigh the pros and cons based on the experiences of their neighbors and fellow New Jersey residents.

Dairy Queen in Oakland is situated at **186 Ramapo Valley Rd, Oakland, NJ 07436, USA**. This address places it directly on Ramapo Valley Road (Route 202), a significant thoroughfare in Oakland, New Jersey. Its location on a main road ensures excellent visibility and straightforward access for residents of Oakland, as well as those traveling from neighboring towns in Bergen County, such as Franklin Lakes, Wyckoff, and Mahwah. For New Jersey locals, Ramapo Valley Road is a well-known route, making this Dairy Queen easily discoverable whether they are on a planned outing or simply passing by.

The accessibility of this address is a key advantage. Being on a major road means it’s conveniently located for a quick stop during daily commutes, after school activities, or weekend errands. While specific parking details for this particular building are not explicitly mentioned, establishments on main roads like Ramapo Valley Road typically offer dedicated parking, ensuring ease of access for customers arriving by car. This convenience is crucial for a fast-food and ice cream establishment, allowing patrons to quickly get their orders and continue with their day. For New Jersey residents seeking a familiar and accessible spot for a soft-serve treat, Dairy Queen’s prime location on Ramapo Valley Road makes it an easy and straightforward destination, ensuring that a classic DQ experience is always within convenient reach in Oakland.

Dairy Queen offers a standard menu typical of its franchise locations, focusing primarily on soft-serve ice cream products and a limited fast-food selection. While specific menu items for this Oakland location aren't detailed in the provided reviews, based on typical Dairy Queen offerings, customers can generally expect the following services:

Soft Serve Ice Cream: This is the foundation of Dairy Queen's dessert menu, known for its smooth, creamy texture. It forms the base for many of their popular treats.
Blizzards: The iconic Blizzard is a signature offering, featuring soft-serve ice cream blended with various mix-ins such as candies, cookies, and fruit. Customer reviews specifically mention "chocolate blizzard with Reese cups" and "cotton candy blizzard," indicating these are available.
Cones: Standard soft-serve cones, available in various sizes and often dipped in chocolate or other coatings, are a classic choice for a simple ice cream treat.
Sundaes: Traditional sundaes with soft serve, syrups, whipped cream, and toppings are usually on offer, providing a more elaborate dessert option.
Fast Food Items (Limited): Many Dairy Queen locations, especially those with "Grill & Chill" branding (though not specified for this one), also offer a selection of hot food items like burgers, hot dogs, and fries. If this location includes grill items, it would expand its service beyond just ice cream.
Customization Options: For Blizzards, customers expect mix-ins to be thoroughly blended. The ability to customize with specific candies or flavors is a key part of the Blizzard experience.
Takeaway Service: As a quick-service establishment, all items are prepared for convenient takeaway.

While the core offerings are consistent with the Dairy Queen brand, the quality of preparation, particularly for blended items like Blizzards, can influence customer satisfaction, as highlighted in some reviews.

Dairy Queen in Oakland, NJ, offers several features that typically draw customers, though some specific customer experiences reveal areas for improvement:

Iconic Blizzards: The Blizzard is Dairy Queen's most famous product, highly sought after for its thick, blended consistency with various mix-ins. When prepared correctly, it's a major highlight.
Familiar Brand Recognition: As a well-known national chain, Dairy Queen provides a sense of familiarity and predictability, which can be a comforting draw for customers looking for a consistent product.
Soft Serve Ice Cream: The creamy soft-serve base is a beloved feature for many, offering a distinct texture compared to hard-scooped ice cream.
Convenient Location: Situated on Ramapo Valley Road (NJ-202), the shop is easily accessible for locals in Oakland and surrounding towns, making it a convenient stop for a quick treat.

However, based on customer reviews, there are specific areas that have been highlighted as challenges:

Inconsistent Blizzard Preparation: Several reviews point to issues with Blizzards not being properly mixed, with toppings only in the top inch or sitting on top of the soft serve. This inconsistency significantly detracts from the product's intended experience.
Lack of Toppings/Mix-ins: Customers reported missing expected candy toppings in their Blizzards, effectively receiving "essentially vanilla ice cream" instead of the intended flavor profile. This "cheap" approach to ingredients led to disappointment.
Customer Service Concerns: Feedback indicates instances of unprofessional behavior, such as employees "too busy talking with each other" or "on their phones" instead of focusing on order accuracy and customer interaction. This can lead to orders being "not right" and a negative overall experience.
Value Perception Issues: When a large Blizzard is purchased but not properly made (e.g., just chocolate ice cream with toppings on top), it's perceived as a "waste of money," impacting the perceived value of the product.
Comparison to Other Locations: Some customers express a willingness to travel to other Dairy Queen locations (e.g., Ringwood or Wayne) where the product is prepared as "it’s supposed to look like," indicating a noticeable difference in quality and consistency at the Oakland branch.

While Dairy Queen's brand and core products hold appeal, the customer reviews suggest that the Oakland location struggles with consistent product preparation and professional service, which can impact the overall experience for patrons.

For New Jersey residents planning a visit to Dairy Queen in Oakland, here is the essential contact information:

Address: 186 Ramapo Valley Rd, Oakland, NJ 07436, USA
Phone: (201) 337-5627
Mobile Phone: +1 201-337-5627

It is important to note that both the standard phone number and the mobile phone number provided are identical. For the most direct communication regarding their current operating hours, specific menu item availability, or to address any concerns, it is recommended to use the primary phone number: (201) 337-5627. While the provided information does not include a specific website or email address for this particular Dairy Queen location, the phone number serves as a direct and reliable way to get in touch with the establishment. It is always a good practice to call ahead, especially if you are traveling from a distance or planning a visit during holidays or adverse weather conditions, to confirm their business hours. The physical address is clear and easily locatable using any standard GPS navigation system, guiding you directly to this Dairy Queen location on Ramapo Valley Road in Oakland, New Jersey.

Dairy Queen in Oakland, NJ, presents a mixed bag for local residents. On one hand, its status as a well-known national chain provides a familiar and convenient option for those craving classic soft-serve ice cream and signature Blizzards. For many New Jersey locals, Dairy Queen represents a nostalgic treat, and the Oakland location offers that accessibility right on Ramapo Valley Road, making it an easy stop during daily errands or on a casual drive. The concept of the Blizzard itself, when executed correctly, is a compelling draw for its unique blend of ice cream and mix-ins.

However, based on recent customer feedback, this specific Dairy Queen location faces challenges that might impact its suitability as a consistently reliable choice for locals. Repeated issues with Blizzards not being properly mixed, and a perceived lack of adequate mix-ins, suggest a deviation from the expected product quality. Coupled with concerns about professionalism and attentiveness from staff, these factors indicate that the overall customer experience may not always meet expectations. While the appeal of a convenient, familiar brand is strong, locals seeking a flawless or consistently positive experience with their Blizzards might consider the feedback about potential inconsistencies. For those prioritizing a perfectly prepared Blizzard, exploring other nearby Dairy Queen locations, as some customers suggested, might be a worthwhile consideration to ensure satisfaction.

Dairy Queen Birthday cake

Burgers & Sandwiches
Original Cheeseburger 1/2lb* Triple $99.99
A Signature Stackburger with three 100% seasoned real beef patties, topped with perfectly melted Sharp American, pickles, ketchup and mustard, served on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Loaded A.1.® 1/3lb* Double $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with A.1.® Thick & Hearty Steak Sauce, creamy peppercorn sauce, Applewood smoked bacon, perfectly melted Sharp American and crunchy onion rings. Served on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
FlameThrower® 1/2lb* Triple $99.99
A Signature Stackburger with three 100% seasoned real beef patties, fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack, jalapeño bacon, tomato and lettuce on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Bacon Cheese Deluxe 1/2lb* Triple $99.99
A Signature Stackburger with three 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, Applewood smoked bacon, tomato, onion, lettuce and pickles, ketchup and mayo on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Loaded A.1.® 1/2lb* Triple $99.99
A Signature Stackburger with three 100% seasoned real beef burger patties, topped with A.1.® Thick & Hearty Steak Sauce, creamy peppercorn sauce, Applewood smoked bacon, perfectly melted Sharp American and crunchy onion rings. Served on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Bacon Cheese Deluxe 1/3lb* Double $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, Applewood smoked bacon, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Cheese Deluxe 1/3lb* Double $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
FlameThrower® 1/3lb* Double $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack, jalapeño bacon, tomato and lettuce on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Cheese Deluxe 1/2lb* Triple $99.99
A Signature Stackburger with three 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Original Cheeseburger 1/3lb* Double $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with perfectly melted Sharp American, pickles, ketchup and mustard, served on a soft and toasted bun. *Pre-cooked weight, **Pasteurized process.
Spicy Chicken Strip Sandwich $9.99
Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and fiery DQ® FlameThrower® sauce served on a soft and toasted bun.
Original Chicken Strip Sandwich $9.99
Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and mayo served on a soft and toasted bun.

Blizzard® Treats
Confetti Cake Blizzard® Treat $5.75
Confetti cake pieces and confetti frosting blended with our world-famous soft serve to Blizzard® perfection.
Reese's® Peanut Butter Cup Blizzard® Treat $5.75
Milk Chocolate Reese’s® Peanut Butter Cups® blended with creamy vanilla soft serve.
Choco Dipped Strawberry Blizzard® Treat $5.75
Strawberry topping and choco chunks blended with our world-famous soft serve to Blizzard® perfection.
Pumpkin Pie Blizzard® Treat $5.75
IT’S BACK! Pumpkin Pie Blizzard® Treat: Real pumpkin pie pieces blended with our world-famous vanilla soft serve to Blizzard® Perfection garnished with whipped topping and nutmeg.
Heath® Caramel Brownie Blizzard® Treat $5.75
Heath® pieces, brownie pieces, and caramel topping blended with creamy DQ® vanilla soft serve blended to Blizzard® perfection.
Red Velvet Cake Blizzard® Treat $5.75
Red velvet cake pieces and cream cheese icing blended with our world famous soft serve to Blizzard® perfection.
IT’S BACK! Oreo Hot Cocoa Blizzard® Treat $5.75
OREO Cookie pieces, cocoa fudge and choco chunks blended with our world-famous vanilla soft serve to Blizzard® Perfection and garnished with whipped topping.
Oreo Mocha Fudge Blizzard® Treat $5.75
OREO® cookie pieces, choco chunks and coffee blended with our world-famous soft serve to Blizzard® perfection.
Turtle Pecan Cluster Blizzard® Treat $5.75
Pecan pieces blended with chocolate, rich caramel, and creamy vanilla soft serve.
M&M’s® Milk Chocolate Candies Blizzard® Treat $5.75
M&M's® candy pieces blended with chocolate sauce blended with creamy vanilla soft serve.
Dipped Strawberry Cheesecake Blizzard® Treat $5.75
Cheesecake pieces, choco chunks, and strawberry topping blended with our world-famous soft serve to Blizzard® perfection.
Snickers® Blizzard® Treat $5.75
Snickers® pieces and chocolaty topping blended with creamy DQ® vanilla soft serve blended to Blizzard® perfection.
OREO® Cookies Blizzard® Treat $5.75
OREO® cookie pieces blended with creamy vanilla soft serve.
S'mores Blizzard® Treat $5.75
Marshmallow-filled DQ chocolate bars and graham crackers blended with our world-famous soft serve to Blizzard® perfection.
Royal Ultimate Choco Brownie Blizzard® Treat $6.59
Brownie pieces, choco chunks and cocoa fudge blended to blended with our world-famous soft serve to Blizzard® perfection and filled with a center fudge.
Heath® Blizzard® Treat $5.75
Heath® candy pieces blended with chocolate sauce and creamy vanilla soft serve.
Choco Brownie Extreme Blizzard® Treat $5.75
Chewy brownie pieces, choco chunks, and cocoa fudge blended with creamy vanilla soft serve.
Cotton Candy Blizzard® Treat $5.75
Cotton candy sprinkles blended with our world-famous soft serve to Blizzard® perfection.
Mint Oreo Blizzard® Treat $5.75
Oreo cookie pieces and cool mint blended with our world famous soft serve to Blizzard® perfection.
Royal Rocky Road Trip $6.59
This sweet treat includes brownie pieces, peanuts, and cocoa fudge blended with vanilla soft serve. in the middle, there's a marshmallow center for a little surprise with every bite
Butterfinger® Blizzard® Treat $5.75
Butterfinger® candy pieces blended with creamy vanilla soft serve.
Chocolate Chip Cookie Dough Blizzard® Treat $5.75
Chocolate chip cookie dough blended with rich fudge and creamy vanilla soft serve.
Mixing Bowl Mashup Blizzard® Treat $5.75
Brownie batter and chocolate chip cookie dough blended with our world-famous soft serve to Blizzard® perfection.
Royal New York Cheesecake Blizzard® Treat $6.59
Cheesecake pieces and graham blended with creamy vanilla soft serve then filled with a perfectly paired strawberry center.
Royal Reese's® Brownie Blizzard® Treat $6.59
Reese’s® Peanut Butter Cups and brownie pieces blended with creamy vanilla soft serve then filled with a perfectly paired peanut butter center.
IT’S BACK! Reese’s Peanut Butter Cup Pie Blizzard® Treat $5.75
Reese’s Peanut Butter Cups and graham blended with our world-famous vanilla soft serve to Blizzard® perfection and garnished with whipped topping.

Blended Treats
Malt $6.10
Milk, creamy DQ® vanilla soft serve, and malt powder hand-blended into a classic DQ® malt garnished with whipped topping.
MooLatté® $5.15
Coffee blended with creamy DQ® vanilla soft serve and ice and garnished with whipped topping.
Mint Chip Shake $6.23
Refreshing creme de menthe blended with choco chips, real milk, and DQ's world-famous vanilla soft serve, topped with whipped topping.
Shake $5.51
Milk, creamy DQ® vanilla soft serve hand-blended into a classic DQ® Shake garnished with whipped topping.
S’mores Shake $6.23
The S’mores Shake has marshmallow, graham, and chocolatey shavings blended to sippable shake perfection.

DQ® Novelty Treats
DQ® Sandwich $2.40
Cold, creamy DQ® vanilla soft serve, nestled between two chocolate flavored wafers.
Chocolate Dilly® Bar $2.70
Our classic Dilly® Bar! DQ® vanilla soft serve dipped in our crunchy cone coating.
Buster Bar® $3.60
A fresh take on our classic Peanut Buster Parfait, the Buster Bar is made with layers of cold, creamy DQ® vanilla soft serve, chocolate fudge, and peanuts all dipped in luscious, chocolate-flavored coating.

Burgers & Sandwiches Combos
FlameThrower® 1/2lb* Triple Combo $99.99
A Signature Stackburger with three 100% seasoned real beef patties, fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack, jalapeño bacon, tomato and lettuce on a soft and toasted bun and served with fries and a medium drink. *Precooked weight, **Pasteurized process.
Spicy Chicken Strip Sandwich $9.99
Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and fiery DQ® FlameThrower® sauce served on a soft and toasted bun. Combo includes medium drink and a regular fry.
Loaded A.1.® 1/2lb* Triple Combo $99.99
A Signature Stackburger with three 100% seasoned real beef burger patties, topped with A.1.® Thick & Hearty Steak Sauce, creamy peppercorn sauce, Applewood smoked bacon, perfectly melted Sharp American and crunchy onion rings. Served on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Bacon Cheese Deluxe 1/3lb* Double Combo $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, Applewood smoked bacon, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Original Cheeseburger 1/2lb* Triple Combo $99.99
A Signature Stackburger with three 100% seasoned real beef patties, topped with perfectly melted Sharp American, pickles, ketchup and mustard, served on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Original Chicken Strip Sandwich $9.99
Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and mayo served on a soft and toasted bun. Combo includes medium drink and a regular fry.
FlameThrower® 1/3lb* Double Combo $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack, jalapeño bacon, tomato and lettuce on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Original Cheeseburger 1/3lb* Double Combo $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with perfectly melted Sharp American, pickles, ketchup and mustard, served on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Cheese Deluxe 1/3lb* Double Combo $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Loaded A.1.® 1/3lb* Double Combo $99.99
A Signature Stackburger with two 100% seasoned real beef patties, topped with A.1.® Thick & Hearty Steak Sauce, creamy peppercorn sauce, Applewood smoked bacon, perfectly melted Sharp American and crunchy onion rings. Served on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Cheese Deluxe 1/2lb* Triple Combo $99.99
A Signature Stackburger with three 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.
Bacon Cheese Deluxe 1/2lb* Triple Combo $99.99
A Signature Stackburger with three 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, Applewood smoked bacon, tomato, onion, lettuce and pickles, ketchup and mayo on a soft and toasted bun and served with fries and a medium drink. *Pre-cooked weight, **Pasteurized process.

Drinks
Bottled Water $2.26
Invigorate every day with the purified taste of the world's most delicious water. splash into life with the refreshing, crisp taste of dasani®.
Misty® Freeze Slush $5.15
A cool and refreshing slushy drink available in Cherry, Lemon Lime, Blue Raspberry, and Strawberry Kiwi.
Soft Drink $2.39
Coke, sprite, dr. pepper, root beer, minute maid lemonade, plus all of these flavors in diet.
Misty® Slush $3.23
A cool and refreshing slushy drink available in Cherry, Lemon Lime, Blue Raspberry, Strawberry Kiwi, and Mango.

Cakes
Standard Celebration Cake - DQ® Cake $28.80
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ® Cake that's just right; irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve. Cakes ordered on DQ Delivery come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQ cakes.com. Cake designs and flavors may vary by DQ® restaurant location.

Dairy Queen Details

Service options
Delivery
Takeout

Highlights
Great dessert

Popular for
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Dining options
Seating
Table service

Atmosphere
Casual

Crowd
Family-friendly
Groups

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

Pets
Dogs allowed outside

Dairy Queen Photos

Dairy Queen Location

Dairy Queen

New Jersey Bergen County Oakland Ramapo Valley Road

186 Ramapo Valley Rd, Oakland, NJ 07436, USA

Dairy Queen Reviews

An average rating of ★4.3 from 206 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Actually disappointed here. Was there at 730pm tonight and ordered 3 blizzard to go and when we got home with them we noticed 2 of them were fine, but mine which was a large chocolate blizzard with Reese cups. My blizzard was all chocolate ice cream and the Reese cups sitting on top. Nothing was mixed in it. If I wanted just chocolate ice cream I would have had it in a cone. What a waste of money I spent on the large blizzard. When I placed the order at the counter all the girls working were too busy talking with each other. 2 were on there phones. They need to be a little more professional and getting the customer orders right, instead of being on there phones. I think I will be traveling to ringwood to get Diary Queen from now on.
July 12 · Bricken Clarken
Third time in two weeks I’ve gotten a cotton candy blizzard and no candy toppings like the previous comment mentioned. It’s like essentially eating vanilla ice cream. So incredibly cheap , you will be missing out on our family’s purchases here on forward.Sent my wife again to give it another shot, both our cotton candy blizzards only had toppings in the first inch of the medium and small blizzards. The entire bottom was once again nothing but soft serve vanilla . UnbelievableI went to Wayne today and this is what it’s supposed to look like
June 23 · dragonballZ
They custom made the most tastiest Ice Cream cake I ever had! The manager and staff were so patient and kind helping me select options from their binder. I gave them 3 days to create it and they nailed it! Delicious!
July 08 · Hollıe E. L. Torres-Sabah
I went for an ice cream cone this afternoon and ordered a scoop in a sugar cone. The young man had me pay for it first, and then I was presented with a cone by a young woman, who was holding the cone in her bare hands, with no wrapper or napkin. Are you trying to make your customers sick? Would you eat food touched by someone's bare hands after they've handled money and trash? I should have demanded a refund since they made me pay first, but I didn't. What a disappointment and waste of money as most of it went in the trash can. Please teach your employees basic hygiene!
November 09 · Diane Schustermann Bank
Very disappointed in this location. I've been going to DQ since I've been a little girl and have always loved it. Since my local location closed, I've started visiting the Oakland location. Worse DQ I've ever been to. The Blizzards are VERY light on the add in ingredients so I decided to ask for extra and also offered to pay more. I got a cup of ice cream with some candy sprinkled on top. The entire cup is just vanilla...nothing more.
August 10 · Rachel Keenan