Dairy Queen (Treat) in Old Tappan, NJ: Your Go-To for Classic Blizzards and Ice Cream Cakes

Dairy Queen (Treat) Introduce

For residents of Old Tappan, New Jersey, and surrounding communities in Bergen County, Dairy Queen (Treat) at 46E Bi State Plaza stands as a familiar destination for iconic frozen desserts. Dairy Queen has long been a household name, celebrated for its unique soft-serve ice cream, the beloved Blizzard® Treat, and its customizable ice cream cakes that have graced countless celebrations. This particular location aims to deliver that classic DQ experience, serving as a convenient local spot for a wide array of sweet treats.

The "Treat" designation means this Dairy Queen primarily focuses on its dessert menu, offering a comprehensive selection of the brand's most popular frozen confections. From the creamy swirls of a classic cone to the delightful mix-ins of a Blizzard, or the celebratory centerpiece of an ice cream cake, this Old Tappan location is geared towards satisfying your sweet tooth. We will explore the specific services offered, its accessibility within Old Tappan, and what makes it a suitable choice for locals looking for a reliable and enjoyable ice cream experience.

While customer experiences can sometimes vary, as with any local business, we aim to provide a factual and comprehensive overview based on available information, including direct customer feedback. Our goal is to present a clear picture of what New Jersey residents can expect from their visit to this Dairy Queen, helping them to make informed decisions about their next dessert craving or special occasion treat.

Location and Accessibility

Dairy Queen (Treat) is conveniently located at 46E Bi State Plaza in Old Tappan, New Jersey. This strategic placement within the Bi State Plaza makes it a highly accessible destination for residents not only in Old Tappan but also from nearby towns in Bergen County. Bi State Plaza itself is a well-known shopping center, ensuring that the Dairy Queen location is easy to find and reach.

The plaza setting typically provides ample parking, making it convenient for customers arriving by car. Its presence in a commercial hub means it's often a stop that can be combined with other errands or shopping trips, adding to its convenience for busy New Jersey locals. The address, 46E Bi State Plaza, helps in pinpointing its exact spot within the larger complex.

The consistent flow of traffic through Bi State Plaza ensures that the Dairy Queen maintains good visibility, contributing to its status as a popular and accessible spot for quick and satisfying dessert fixes. Whether you're making a dedicated trip for a treat or simply passing through the area, the location's ease of access is a significant advantage for customers in the region.

Services Offered

Classic Soft Serve Ice Cream: Enjoy Dairy Queen's signature soft-serve in cones, cups, or as the base for many other treats. Available in vanilla, chocolate, and twist.
Blizzard® Treats: A wide and ever-changing variety of Blizzards are available, featuring an array of candies, cookies, and fruit mixed into creamy soft-serve. These are one of DQ's most popular offerings.
Ice Cream Cakes: Dairy Queen is renowned for its customizable ice cream cakes, perfect for birthdays, anniversaries, and other special occasions. These cakes feature layers of vanilla and chocolate soft serve with a fudge and crunch center. One customer highlighted a positive experience with a birthday cake, stating, "Lindsay worked with me to design a DQ ice cream birthday cake for my 80 year old friend. Lindsay was patient, attentive and most helpful. I can’t wait to see the cake." Another review also noted, "I ordered a cake for my father-in-law's bday and I put in the comments that I would love for them to write happy bday on the cake... they wrote it on the cake and decorated it perfectly!"
Sundaes and Royal Treats: Classic sundaes with various toppings, whipped cream, and a cherry, as well as more elaborate Royal Treats like the Banana Split.
Shakes and Malts: Thick and creamy hand-blended beverages in a variety of flavors.
DQ Bakes!® Desserts: Warm desserts served à la mode, such as fudge stuffed cookies or triple chocolate brownies.
Novelty Treats: Including Dilly® Bars, Buster Bar® Treats, and DQ® Sandwiches for a quick, individual serving of classic DQ flavor.
Online Ordering and Delivery: Many Dairy Queen locations offer online ordering and delivery services through platforms like DoorDash and Grubhub, enhancing convenience for customers who prefer to enjoy their treats at home.

Features / Highlights

Customizable Ice Cream Cakes: A significant highlight is the ability to order personalized ice cream cakes for any occasion. The positive experience with "Lindsay" who was "patient, attentive and most helpful" in designing a birthday cake, and the instance where "Happy Bday" was perfectly written on a cake, underscore the commitment to customer satisfaction and custom requests in this area.
Iconic Blizzard® Treats: The Old Tappan location offers the full range of Dairy Queen's famous Blizzard® Treats, known for their unique blend of soft serve and mix-ins that remain consistent across locations.
Reliable Brand Quality: Dairy Queen is a globally recognized brand, and this location generally maintains the expected quality of its soft-serve ice cream and signature products.
Convenient Plaza Location: Being situated in Bi State Plaza offers ample parking and easy access, allowing customers to combine their visit with other shopping or errands.
Dedicated Treat Location: As a "Treat" store, its focus is entirely on ice cream and desserts, ensuring a specialized experience for those primarily seeking frozen delights.

Contact Information

Address: 46E Bi State Plaza, Old Tappan, NJ 07675, USA

Phone: (201) 664-9664

Conclusion: Why this place is suitable for locals

Dairy Queen (Treat) at 46E Bi State Plaza in Old Tappan, NJ, is a highly suitable destination for locals throughout the New Jersey region, especially those in northern Bergen County, for a variety of reasons. Firstly, its convenient location within a well-known plaza makes it easily accessible, with ample parking and the ability to combine a dessert run with other daily activities. This practicality is a significant plus for busy individuals and families.

The store's dedication to Dairy Queen's core "Treat" menu ensures a consistent and satisfying experience for fans of their classic soft serve, famous Blizzard® Treats, and popular ice cream cakes. The ability to order custom ice cream cakes, with positive testimonials highlighting patient and helpful staff like "Lindsay" who assisted in designing a special 80th birthday cake, makes this location an excellent choice for celebrating milestones. The attention to detail in cake decoration, even for written requests, further enhances its appeal for local celebrations.

However, it is important to address a detailed customer review concerning service during closing hours. This review outlines a negative experience where a group felt staff were "dismissive" and exhibited "lack of communication" when attempting to place an order close to closing time, despite orders being fulfilled. The customer expressed concern about "factual discrepancies" in a follow-up and felt the "experience was targeted." This feedback points to potential inconsistencies in customer service, particularly during the final operating moments, and suggests a need for clearer communication regarding store policies near closing.

Despite this particular challenge, the positive feedback regarding product quality and the successful execution of personalized cake orders indicates that for many, Dairy Queen in Old Tappan provides the enjoyable experience the brand is known for. The consistent quality of their signature treats, combined with the convenience of its location and the potential for excellent service (as demonstrated by the positive cake-ordering experience), positions it as a valuable resource for sweet cravings in the community. For New Jersey locals seeking a taste of classic Dairy Queen offerings for everyday enjoyment or special occasions, this Old Tappan location remains a viable and popular choice, with potential for highly satisfactory experiences when ordering.

Dairy Queen (Treat) Details

From the business
Identifies as women-owned

Service options
Curbside pickup
No-contact delivery
Delivery
In-store pickup
In-store shopping
Onsite services
Takeout
Dine-in

Popular for
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Dining options
Seating
Table service

Atmosphere
Casual

Crowd
Family-friendly
Groups

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

Dairy Queen (Treat) Photos

Dairy Queen (Treat) Location

Dairy Queen (Treat)

New Jersey Bergen County Old Tappan Bi State Plaza

46E Bi State Plaza, Old Tappan, NJ 07675, USA

Dairy Queen (Treat) Reviews

An average rating of ★4.4 from 65 user reviews.

ice cream cakessmilebirthdaymanagement

★ 5★ 4★ 3★ 2★ 1

We are following up to clarify factual discrepancies in your response regarding our experience at your Dairy Queen on Wednesday night.Our group entered at 9:50 p.m., which is ten minutes prior to the posted closing time of 10:00 p.m. Two of us intended to order from the beginning. Another customer placed an ice cream order before us at approximately 9:55 p.m., which was accepted without hesitation — indicating that your equipment was functioning and orders were still being accepted.When I attempted to place my order at 9:57 p.m., I was met with silence and a dismissive expression. The employee then started walking away with no further explanation or clarification and did not ring up my order on the register, to which I asked if the machine was broken. The employee answered with a dismissive “no, we are closing”, leaving no confirmation at all of whether the order would actually be made or not.Despite the lack of confirmation, a Blizzard was ultimately made and handed to me before 10:00 p.m., which confirms that my order was both feasible and fulfilled within operating hours. During this interaction, another employee (while the Blizzard was being made without anyone’s knowledge or explicit confirmation) asked if our group wanted to order, indicating lack of communication between the staff themselves as a result of the first employee not ringing up the order on the register.Additionally, your implication that the rest of our group “chose not to order” is disingenuous. One of our group members abandoned their item from the fridge due to the negative atmosphere created by the staff, which was a direct result of the experience and not a decision made beforehand. Was it truly so confusing that one person ordered while another changed their mind after being treated rudely?If your policy is that certain customers can’t place orders at 9:57 whereas staff easily accept the orders of other customers at 9:55, then your signage should reflect that expectation. Or, was the experience targeted, considering how your staff were condescending and refused to provide verbal confirmation of whether they were able to fulfill the order only for our group specifically? If staff were unable to take our order at that time, the employee should have clarified that instead of dismissively walking away.We hope this helps clarify what actually happened, and encourages a closer review of both your tone and standards of service during all hours of operation, even the last ten minutes.
July 17 · Jane L
Today, Thursday July 17, 2025, Lindsay worked with me to design a DQ ice cream birthday cake for my 80 year old friend. Lindsay was patient, attentive and most helpful. I can’t wait to see the cake. Stay tuned!🎂
July 17 · mary anne drew-evans
Very very disrespectful employees with no class. Decided to close early and gave dirty looks when it came to ordering. The employee working there said that “We are closing” when we gave them our order. No plans on returning to this location in the future. The chairs were up way before closing time. Looks like management can’t train their employees properly and can’t hire people with decency!
July 16 · Ada S.
The BEST place around to get ice cream cakes for ANY occasion! Have ordered cakes for family christenings, birthdays, Mother’s Day, holidays, and cakes just because and each time it was a 10/10! Cannot say enough great things about this location and the quality of their treats!
April 15 · Nicole Romano
This DQ is always clean, and the staff are consistently friendly and helpful.
July 18 · Mary