Dairy Queen (Treat) Cincinnati, OH - Your Local Ice Cream Shop

Dairy Queen (Treat) Introduce

Welcome, Ohio residents! If you're looking for a delightful escape into the world of frozen treats, look no further than Dairy Queen (Treat). As a beloved establishment, Dairy Queen has long been synonymous with classic American ice cream experiences, and this particular location in Cincinnati upholds that tradition. Whether you’re craving a creamy soft-serve cone on a warm summer day or a signature Blizzard packed with your favorite mix-ins, Dairy Queen (Treat) aims to be your go-to destination for satisfying your sweet tooth. This article will provide you with all the essential details about this popular ice cream shop, helping you understand why it's a great spot for locals in the Ohio region.

Dairy Queen (Treat) isn't just another ice cream shop; it's a place where families and friends can gather to enjoy simple pleasures. The atmosphere is typically casual and inviting, perfect for a quick treat after school, a weekend outing, or a delightful dessert following dinner. The focus here is on providing those iconic Dairy Queen treats that have brought smiles to faces for generations. From the beloved Dilly Bar to the refreshing Arctic Rush, there’s a wide array of options designed to cater to diverse tastes and preferences. For those in Ohio, especially around the Cincinnati area, knowing where to find a reliable and enjoyable ice cream spot is key, and Dairy Queen (Treat) often comes to mind for many.

The consistent quality of their signature items, like the soft-serve ice cream, is a major draw. Many locals appreciate the familiar taste and the comfort that comes with a brand they've grown up with. While there are many choices for sweet treats, Dairy Queen’s specific offerings often stand out for their unique texture and flavor. This establishment aims to be a convenient and satisfying stop for anyone in the Ohio region seeking a delicious and classic ice cream experience without having to travel far. It's about bringing joy through simple, well-loved confections right to your neighborhood.

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Location and Accessibility

Conveniently situated at 11420 Montgomery Rd, Cincinnati, OH 45249, USA, Dairy Queen (Treat) is easily accessible for residents across the Cincinnati area and surrounding communities in Ohio. This location on Montgomery Road places it in a well-trafficked area, making it a simple stop whether you're running errands, commuting, or just out for a drive. The accessibility of the location is a significant advantage for locals, as it means less time spent navigating and more time enjoying your favorite treats.

The area around 11420 Montgomery Rd is generally well-connected by local roads, allowing for straightforward arrival by car. While public transportation options vary by specific routes and schedules in Cincinnati, the primary mode of access for most visitors to this Dairy Queen location is typically by personal vehicle. There is usually parking available, making it convenient for customers to pull in, grab their order, and go, or to enjoy their treats on-site if outdoor seating is available. The strategic positioning of this Dairy Queen makes it a practical choice for a quick and satisfying treat for anyone in the vicinity of Cincinnati, Ohio. It’s the kind of place you can easily swing by on your way home from work or as part of a weekend outing with family or friends.

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Services Offered

Classic Soft-Serve Cones: Enjoy Dairy Queen’s signature creamy vanilla soft-serve, available in various sizes and dipped in chocolate or other flavors.
Blizzard Treats: A wide variety of Blizzards are available, featuring soft-serve blended with popular candies, cookies, and fruit. Flavors rotate seasonally, alongside classic favorites.
DQ Cakes: Custom-made or ready-to-go ice cream cakes for birthdays, celebrations, or any special occasion, featuring layers of soft-serve and fudge crunch.
Shakes and Malts: Hand-spun shakes and malts in classic flavors like chocolate, vanilla, and strawberry.
Sundaes: Soft-serve topped with your choice of decadent sauces and toppings, including hot fudge, caramel, and strawberry.
Orange Julius Originals and Smoothies: Refreshing fruit-blended drinks for a lighter, fruitier option.
Novelty Treats: A selection of pre-packaged frozen treats such as Dilly Bars, Buster Bars, and Starkiss Bars.

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Features / Highlights

Iconic Brand Recognition: As part of the Dairy Queen franchise, this location offers the familiar taste and quality that customers have come to expect from the brand globally, making it a reliable choice for ice cream lovers in Ohio.
Diverse Menu Selection: Beyond just ice cream, the menu includes a wide range of treats from Blizzards to cakes, offering something for every craving and occasion.
Family-Friendly Atmosphere: Dairy Queen locations are generally known for being welcoming to families, making it a great spot for an outing with children.
Convenient Location: Its placement on Montgomery Road in Cincinnati makes it easily accessible for a quick stop or a planned visit for residents of the area.
Seasonal and Limited-Time Offerings: Dairy Queen frequently introduces new Blizzard flavors and other limited-time items, providing new reasons for customers to visit throughout the year.

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Contact Information

Address: 11420 Montgomery Rd, Cincinnati, OH 45249, USA
Phone: (513) 489-6220

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Conclusion: Why this place is suitable for locals

For residents of Cincinnati and the wider Ohio region, Dairy Queen (Treat) at 11420 Montgomery Rd offers a convenient and familiar destination for satisfying your ice cream cravings. Its comprehensive menu of classic Dairy Queen treats, from the beloved soft-serve cones to the endlessly customizable Blizzards and celebratory DQ Cakes, ensures there’s a delightful option for every taste and occasion. Whether you're seeking a quick sweet fix after a long day, a treat for the kids, or a delicious dessert to share with family and friends, this local spot is equipped to deliver.

The accessibility of its Montgomery Road location makes it an easy stop for anyone in the area, eliminating the need for long drives when a craving strikes. It's the kind of place that many Ohioans have grown up with, offering a sense of nostalgia alongside consistent quality. While individual experiences can vary, the overall appeal of a Dairy Queen lies in its reliable offerings and its position as a community staple for simple, joyful indulgence.

Ultimately, Dairy Queen (Treat) serves as a suitable choice for locals because it brings a globally recognized brand’s favorite treats right into the heart of their community. It’s more than just an ice cream shop; for many, it’s a place to create sweet memories, enjoy a moment of happiness, and conveniently access a wide array of frozen delights that have stood the test of time. For a reliable and classic ice cream experience in Cincinnati, this Dairy Queen location is a place many Ohio residents turn to.

Dairy Queen (Treat) Food & drink

Sandwiches & Hot Dogs
Classic Hot Dog US$3.49
No one does hot-dogs better than your local DQ® restaurant!
Wild Alaskan Fish Sandwich US$7.11
Crispy breaded Wild Alaskan Pollock filet topped with lettuce and tartar sauce, served on a warm toasted bun.
Chili Cheese Dog US$4.61
No one does hot-dogs better than your local DQ® restaurant! Order them plain or for the ultimate taste sensation, try our fabulous Chili Cheese dog.
Spicy Chicken Strip Sandwich US$7.11
Spicy Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and fiery DQ® FlameThrower® sauce served on a soft and toasted bun
Original Chicken Strip Sandwich US$7.11
Original Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and mayo served on a soft and toasted bun

Superman™
Superman™ Sauced & Tossed Buffalo W/Drink US$14.35
100% all white meat chicken strips, tossed in spicy and tangy Buffalo sauce served with Texas toast, crispy fries, and your choice of dipping sauce. Served with a 21oz Drink.
Superman™ Cake Batter Cookie Dough BLIZZARD® Treat US$5.24
Sugar cookie dough, cake batter flavor and sprinkles blended with our world-famous soft serve to Blizzard® perfection

Combos
Spicy Chicken Strip Sandwich Combo US$11.49
Spicy Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and fiery DQ® FlameThrower® sauce served on a soft and toasted bun. Served with fries and a 21oz drink.
Original Chicken Strip Sandwich Combo US$11.49
Original Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and mayo served on a soft and toasted bun. Served with fries and a 21oz drink.
Wild Alaskan Fish Sandwich Combo US$11.49
Crispy breaded Wild Alaskan Pollock filet topped with lettuce and tartar sauce, served on a warm toasted bun. Served with fries, and 21oz drink.
Classic Hot Dog Combo US$7.86
No one does hot-dogs better than your local DQ® restaurant.
Chili Cheese Dog Combo US$8.99
No one does hot-dogs better than your local DQ® restaurant! Order them plain or for the ultimate taste sensation, try our fabulous Chili Cheese dog. Served with fries and a 21oz drink.

Chicken Strip Baskets
Sauced & Tossed Honey BBQ US$11.86
A DQ® signature! Choice of 4 or 6 100% all-white meat tenderloin strips, tossed in a Honey BBQ glaze that has a sweet and smoky BBQ flavor, Texas Toast and crispy fries, served with a choice of dipping sauce.
NEW! Sauced & Tossed Buffalo US$11.86
A DQ® signature! Choice of 4 or 6 100% all white meat chicken strips, tossed in spicy and tangy Buffalo sauce served with Texas toast, crispy fries, and your choice of dipping sauce.
Chicken Strip Baskets US$9.36
A DQ® signature! Choice of 4 or 6 100% all-tenderloin white meat chicken strips. Served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy.
NEW! Sauced & Tossed Buffalo W/Drink US$14.35
A DQ® signature! Choice of 4 or 6 100% all white meat chicken strips, tossed in spicy and tangy Buffalo sauce served with Texas toast, crispy fries, and your choice of dipping sauce. Served with a 21oz Drink.
Chicken Strip Baskets W/Drink US$13.10
A DQ® signature! Choice of 4 or 6 100% all-tenderloin white meat chicken strips. Served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy. Served with a 21oz Drink.
Sauced & Tossed Honey BBQ W/Drink US$14.35
Choice of 4 or 6 100% all-white meat tenderloin strips, tossed in a Honey BBQ glaze that has a sweet and smoky BBQ flavor, Texas Toast and crispy fries, served with a choice of dipping sauce. Served with a 21oz Drink.

Crunchin' Cookie Hacks
Crunchin' Cookie BLIZZARD® Treat US$5.24
Crunchin' Cookie cone coating and OREO® cookie pieces blended with our world-famous soft serve to Blizzard® Treat perfection. Level up your Crunchin’ Cookie Blizzard® Treat with a side of the Crunchin’ Cookie Dip (Additional Charges Apply)

Snacks & Sides
Side Of Onion Rings US$4.99
Hot, crisp and tasty! DQ® golden onion rings are a great addition to any order!
Pretzel Sticks With Zesty Queso US$4.36
Soft pretzel sticks, served hot from the oven, topped with salt and served with warm zesty queso dipping sauce.
Side Of Fries US$2.49
Hot, crisp and tasty! DQ® fries are a great addition to any order!
Original Cheeseburger US$1,248.75
One 100% seasoned real beef patty topped with perfectly melted Sharp American Cheese**, pickles, ketchup, and mustard served on a soft and toasted bun. **Pasteurized process
Side Of Cheese Curds US$5.61
Poppable pieces of cheese, battered and fried until warm, melty, and crisp.

Kids' Meals
Hot Dog US$8.11
No one does hot-dogs better than your local DQ® restaurant!
Chicken Strips US$8.11
A DQ® signature, 100% all-tenderloin white meat chicken strips are served with your choice of dipping sauce.
Hamburger US$1,248.75
One 100% beef patty, pickles, ketchup and mustard served on a warm toasted bun.

BLIZZARD® Treats
OREO® BLIZZARD® Treat US$5.24
OREO® cookie pieces blended with world-famous vanilla soft serve to Blizzard® Perfection.
NEW! Mixing Bowl Mashup BLIZZARD® Treat US$5.24
Brownie batter and chocolate chip cookie dough blended with our world-famous vanilla soft serve to Blizzard® perfection.
NEW! Dipped Strawberry Cheesecake BLIZZARD® Treat US$5.24
Cheesecake pieces, choco chunks, and strawberry topping blended with our world-famous vanilla soft serve to Blizzard® perfection.
NEW! Royal REESE'S® Fluffernutter BLIZZARD® Treat US$6.49
REESE'S® Peanut Butter Cups and peanut butter topping blended with our world-famous soft serve to Blizzard® perfection and filled with a marshmallow center.
M&M’S® Milk Chocolate Candies BLIZZARD® Treat US$5.24
M&M's® candy pieces and chocolaty topping blended with world-famous vanilla soft serve to Blizzard® Perfection.
Confetti Cake BLIZZARD® Treat US$5.24
Confetti cake pieces and confetti frosting blended with our world-famous vanilla soft serve to Blizzard® perfection.
Royal New York Cheesecake BLIZZARD® Treat US$6.49
Cheesecake pieces and graham blended with creamy DQ® vanilla soft serve then filled with a perfectly paired strawberry topping center.
HEATH® BLIZZARD® Treat US$5.24
HEATH® candy pieces and fudge blended with world-famous vanilla soft serve to Blizzard® Perfection.
REESE'S® Peanut Butter Cup BLIZZARD® Treat US$5.24
REESE'S® Peanut Butter Cups® blended with world-famous vanilla soft serve to Blizzard® Perfection.
Chocolate Chip Cookie Dough BLIZZARD® Treat US$5.24
Chocolate chip cookie dough, rich fudge blended with world-famous vanilla soft serve to Blizzard® Perfection.
BUTTERFINGER® BLIZZARD® Treat US$5.24
BUTTERFINGER® candy pieces blended with creamy DQ® vanilla soft serve to BLIZZARD® perfection.
Superman™ Cake Batter Cookie Dough BLIZZARD® Treat US$5.24
Sugar cookie dough, cake batter flavor and sprinkles blended with our world-famous soft serve to Blizzard® perfection
Choco Brownie Extreme BLIZZARD® Treat US$5.24
Chewy brownie pieces, choco chunks and cocoa fudge blended with world-famous vanilla soft serve to Blizzard® Perfection.
SNICKERS® BLIZZARD® Treat US$5.24
SNICKERS® pieces and chocolaty topping blended with world-famous vanilla soft serve to Blizzard® Perfection.
Mint OREO® BLIZZARD® Treat US$5.24
OREO® cookie pieces and creme de menthe blended with our world-famous soft serve to Blizzard® perfection.
S'mores BLIZZARD® Treat US$5.24
Marshmallow filled chocolate bars and graham blended with our world-famous vanilla soft serve to Blizzard® Perfection.
Reese's® Caramel Craze BLIZZARD® Treat US$5.24
REESE'S® peanut butter cups, salty caramel truffles, and chocolatey shavings, blended with our world-famous soft serve to Blizzard® perfection.
Cotton Candy BLIZZARD® Treat US$5.24
Cotton candy sprinkles blended with our world-famous vanilla soft serve to Blizzard® Perfection.
Turtle Pecan Cluster BLIZZARD® Treat US$5.24
Pecan pieces, chocolaty shavings and rich caramel blended with world-famous vanilla soft serve to Blizzard® Perfection.

DQ® Cakes
OREO® BLIZZARD® Cake US$31.24
A base layer of our world-famous vanilla soft serve, our signature fudge and crunch center, and a top layer of OREO® BLIZZARD® treat, topped with OREO® cookie pieces and a chocolatey drizzle. Cakes ordered on the DQ® mobile app come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQcakes.com. Cake designs and flavors may vary by DQ® Restaurant location.
DQ® Signature All Occasion Cake US$31.24
Our signature fudge and crunch center surrounded by our world-famous vanilla and chocolate soft serve. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com
OREO® BLIZZARD® Cake US$37.49
A base layer of our world-famous vanilla soft serve, our signature fudge and crunch center, and a top layer of OREO® BLIZZARD® treat, topped with OREO® cookie pieces and a chocolatey drizzle. Cakes ordered on the DQ® mobile app come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQcakes.com. Cake designs and flavors may vary by DQ® Restaurant location.
DQ® Signature All Occasion Cake US$28.74
Our signature fudge and crunch center surrounded by our world-famous vanilla and chocolate soft serve. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com
OREO® BLIZZARD® Cake US$31.24
A base layer of our world-famous vanilla soft serve, our signature fudge and crunch center, and a top layer of OREO® BLIZZARD® treat, topped with OREO® cookie pieces and a chocolatey drizzle. Cakes ordered on the DQ® mobile app come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQcakes.com. Cake designs and flavors may vary by DQ® Restaurant location.
Celebration Cake US$0.00
Grab a DQ Cake for your next celebration! White border cake with sprinkles and layers of soft serve and DQ signature fudge and crunch center. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com

Salad
Crispy Chicken Strips Salad Bowl US$6.86
100% all-tenderloin white meat crispy chicken strips served on top of a crisp bed of lettuce, diced tomatoes, bacon, and shredded cheddar. Served with house-made Hidden Valley Ranch, or your choice of dressing. *Nutrition information does not include a dressing.

Classic Treats
6 Pack Non-Dairy DILLY® BAR US$19.99
Vanilla coconut cream frozen dessert dipped in chocolate flavored coating. Made with coconut cream, gluten-free and vegan.
DILLY® Bar US$3.11
Our classic DILLY® Bar. Made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
6 Pack DILLY® Bar US$16.24
Our classic DILLY® Bar, made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations. This nutrition information is for manufactured DILLY® Bars, which are packaged in clear plastic. See packaging for DILLY® Bar treats in paper bags.
BUSTER BAR® US$2.99
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® is made with layers of cold, creamy DQ® vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate cone coating. This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
6 Pack DILLY® Bar US$11.86
Our classic DILLY® Bar, made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations.
Malt US$6.48
Milk, creamy DQ® vanilla soft serve and malt powder hand-blended into a classic DQ® malt until it's velvety thick and delicious and garnished with a swirl of whipped topping
Non-Dairy DILLY® BAR US$4.36
Vanilla coconut cream frozen dessert dipped in chocolate flavored coating. Made with coconut cream, gluten-free and vegan.
DQ® Sandwich US$3.11
Our world famous vanilla soft serve sandwiched between two chocolate-flavored wafers.
Shake US$5.61
Milk and creamy DQ® vanilla soft serve hand-blended into a classic DQ® shake until it's velvety thick and delicious and garnished with a swirl of whipped topping. Try your favorite classic flavor: Chocolate, Hot Fudge, Peanut Butter, Caramel, Banana, Strawberry or Vanilla.
6 Pack BUSTER BAR® US$1,248.75
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® Treat is made with layers of our world famous vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate-flavored cone coating.
6 Pack BUSTER BAR® US$19.99
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® Treat is made with layers of our world famous vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate-flavored cone coating.
DILLY® Bar US$2.49
Our classic DILLY® Bar, made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
6 Pack DQ® Sandwich US$16.24
Our world famous vanilla soft serve sandwiched between two chocolate-flavored wafers.
BUSTER BAR® US$4.36
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® is made with layers of cold, creamy DQ® vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate cone coating. This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.

Drinks
MISTY® Slush US$4.11
A sweet and refreshing slushy drink. Available in Blue Raspberry, Cherry, Lemon Lime and Strawberry Kiwi.
Milk US$2.24
MISTY® Freeze US$5.99
Our cool and refreshing Misty® Slush blended with world-famous DQ® soft serve. Available in your favorite Misty Slush flavors: Blue Raspberry, Cherry, Lemon Lime and Strawberry Kiwi.
Soft Drinks US$3.49
A refreshing carbonated soft drink.
Shake US$5.61
Milk and creamy DQ® vanilla soft serve hand-blended into a classic DQ® shake until it's velvety thick and delicious and garnished with a swirl of whipped topping. Try your favorite classic flavor: Chocolate, Hot Fudge, Caramel, Strawberry, Vanilla or our NEW! Orange Cream for a Limited Time Only.
Malt US$6.48
Milk, creamy DQ® vanilla soft serve and malt powder hand-blended into a classic DQ® malt until it's velvety thick and delicious and garnished with a swirl of whipped topping
Bottled Water US$2.49
Orange Juice US$1,248.75
Premium Fruit Smoothie US$5.99
Real fruit blended with low-fat yogurt and sweetener. Available in Strawberry Banana, Mango Pineapple, Tripleberry®. At select locations only.
MooLatté® US$5.99
Coffee and rich fudge blended with creamy DQ® vanilla soft serve and ice, and garnished with whipped topping and a chocolaty drizzle. Available in Mocha, Caramel and Vanilla flavors.

Dips & Condiments
Housemade Hidden Valley® Ranch US$0.99
Honey Mustard US$0.99
Zesty Queso US$0.99
BBQ Sauce US$0.61
Buffalo Sauce US$0.61
Country Gravy US$1.24

Dairy Queen (Treat) Details

Service options
Delivery
In-store pick-up
Takeaway

Highlights
Great dessert

Popular for
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Dining options
Seating
Table service

Amenities
Toilet

Atmosphere
Casual

Crowd
Family friendly
Groups

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

Dairy Queen (Treat) Photos

Dairy Queen (Treat) Location

Dairy Queen (Treat)

Ohio Hamilton County Cincinnati Montgomery Road

11420 Montgomery Rd, Cincinnati, OH 45249, USA

Dairy Queen (Treat) Reviews

An average rating of ★3.7 from 225 user reviews.

conepricemanagementcleanquick servicedoorfrieschilicashierfudge

★ 5★ 4★ 3★ 2★ 1

I’ve visited Dairy Queen locations for years, but this particular franchise redefined what it means to be treated with outright disrespect. From the moment I walked in, the staff’s unwelcoming demeanor set the tone—something I’ve unfortunately experienced during past visits too, with cold, borderline rude interactions. However, the real shock came this time when I, politely asked for a cup of water. Let me be clear: I wasn’t loitering or asking for freebies. I’d spent money at their establishment, yet the manager acted as though my simple request was an outrageous imposition.Instead of basic courtesy, I was met with eye rolls, dismissive sighs, and a condescending tone from management. Their behavior was both unprofessional and needlessly hostile. When i was hoping for a shred of decency, the manager doubled down, making me feel like an inconvenience rather than a customer. Even in prior visits, the vibe here has always been frosty, but this crossed the line into blatant disrespect.It’s baffling that a brand known for “Happy Treats” tolerates such toxic management. This wasn’t just poor service; it was a pattern of contempt for patrons. Save your time and money—this location clearly doesn’t value either. Until they overhaul their management’s attitude, steer clear unless you enjoy being treated like a nuisance for daring to ask for the bare minimum *after supporting their business*.**Advice to Management:** Train yourself in basic customer service. A smile costs nothing, and neither does water—*especially* when someone has already paid for your overpriced products. Repeat customers won’t exist if you treat people like trash.
April 06 · Aniruddha kulkarni
We stopped in briefly and asked to use the restroom, but were immediately met with attitude and were rudely scolded by the front desk staff for not making a purchase. The whole interaction felt incredibly unwelcoming and uncomfortable. I didn’t realize needing to use a restroom could be treated like a crime. Definitely not the kind of energy that makes you want to stick around, let alone spend money.
July 04 · Izabella Kapitula
The ice cream was great. The restaurant was filthy and infested with ants. Yuck.I’m sure you would have appreciated me contacting you directly, but that kind of defeats the purpose of timely reviews to warn other people about the low standards of cleanliness at your restaurant.
June 05 · TJ
Front door was dirty and covered with hand prints and dirt. The inside was smokey and smelled like dirty grease.
June 27 · Andrew Pharo
Ordered a blizzard and hardly had any topping and asked for peanut butter in which the guy said he did one pump but looked only like ice cream with hardly any topping and you couldn't taste the peanut butter. Asked to get extra and the guy said he put some in there. Both guys were not polite at all. Over $5 for basically a cup of vanilla ice cream.
September 15 · April Hornsby