Dairy Queen in Cincinnati: A Local Favorite for Classic Treats

Dairy Queen (Treat) Introduce

Dairy Queen is a name that resonates with Americans nationwide, and for residents of Cincinnati, the location at 11776 Springfield Pike is a familiar and convenient spot for satisfying a wide range of cravings. Known for its iconic soft-serve ice cream, Dairy Queen has been a staple in the fast-food and dessert landscape for decades. This particular location serves as a go-to destination for many locals looking for a quick and easy treat. The brand's identity is built on its classic offerings, from the famous Blizzard Treat to simple cones and sundaes, providing a sense of comfort and familiarity that has stood the test of time. While each location has its own unique flavor, the core menu and experience remain consistent, making it a reliable choice for families, friends, and individuals on the go. The establishment's presence on Springfield Pike means it is a natural part of the daily routine for many in the community.

The appeal of Dairy Queen lies in its simple yet effective menu that caters to a broad audience. It's a place where you can get more than just ice cream, with a menu that often includes burgers, sandwiches, and other savory items. This dual offering makes it a practical stop for a full meal and a dessert, adding to its convenience. However, its reputation is undeniably built on its frozen treats, particularly the Blizzard, which has a cult-like following due to its creamy texture and a wide variety of mix-in options. The brand has successfully integrated itself into the fabric of American life, and this Cincinnati location is a microcosm of that national presence. It serves as a testament to the enduring popularity of classic fast-food fare and timeless dessert options. For many locals, a visit to Dairy Queen is a nostalgic experience, bringing back memories of childhood and simpler times.

The Dairy Queen at 11776 Springfield Pike, Cincinnati, OH 45246, is well-situated for easy access. Its location on a major thoroughfare makes it a convenient stop for people traveling through the area. The accessibility of the location, with a drive-thru and ample parking, is one of its key features, allowing for quick service whether you're in a hurry or want to take your time. Its position within a commercial zone means it is often surrounded by other shops and businesses, making it a natural part of a day's errands or activities. The practicality of the location is a significant draw, as it offers a straightforward and familiar option for dining and dessert. This ease of access is crucial for a business like Dairy Queen, which thrives on being a convenient, everyday option for its customer base.

The Springfield Pike address is a familiar one for many residents, and its well-established presence in the community ensures that it is easy to find. The store's design, which adheres to the standard Dairy Queen aesthetic, provides a sense of reliability and predictability. Whether you're a long-time resident or just passing through, you know what to expect when you arrive. This consistency is a major factor in the brand's success. The combination of a highly visible location and a well-known brand name means that this Dairy Queen is a fixture in the local landscape. It serves as a meeting point, a quick lunch spot, and a place for a treat, all because of its accessible and central location. The convenience it offers is a key reason why it remains a popular choice for many Ohioans.

Services Offered

Blizzard Treats: Dairy Queen's signature offering, the Blizzard, is a thick soft-serve treat blended with a variety of mix-ins like cookies, candies, and fruit. It is available in many classic and seasonal flavors.
Soft-Serve Ice Cream: Classic soft-serve cones, sundaes, and other treats made with Dairy Queen's famous creamy vanilla ice cream.
Shakes and Malts: Hand-spun shakes and malts in a variety of flavors, providing a thick and satisfying drinkable dessert.
Fast Food Menu: In addition to treats, the location offers a selection of fast-food items, including burgers, sandwiches, and chicken baskets, making it a viable option for a full meal.
Drive-Thru Service: For maximum convenience, the location features a drive-thru, allowing customers to order and pick up their food without leaving their vehicle.
Cakes: Dairy Queen is also known for its ice cream cakes, which are available for special occasions and celebrations.
Takeout Options: Customers can order items for takeout, making it a quick and easy meal or dessert solution.

Features and Highlights

The Blizzard Treat: This is the most iconic and popular feature, known for its endless customization options and the famous "upside-down" service guarantee.
Classic Soft Serve: The creamy soft-serve is a cornerstone of the brand's identity and is a major draw for customers seeking a simple, delicious treat.
Convenient Location: Positioned on Springfield Pike, the store is easily accessible by car, with a drive-thru and on-site parking.
Combination Menu: The blend of fast-food savory items and a full dessert menu makes it a one-stop-shop for a complete meal.
Family-Friendly Brand: Dairy Queen is a well-known, family-friendly brand that appeals to a wide demographic, from children to adults.
Familiarity and Consistency: The brand's national presence provides a sense of familiarity and reliability, as customers know what to expect from the menu.

Contact Information:

Address: 11776 Springfield Pike, Cincinnati, OH 45246, USA

Phone: (513) 671-6226

In conclusion, the Dairy Queen at 11776 Springfield Pike is a suitable choice for locals in Ohio who are looking for a convenient, familiar, and classic fast-food and dessert experience. While individual experiences with service can vary, the core menu of beloved items like the Blizzard and soft-serve cones remains a strong draw. Its strategic location and well-known brand name make it an easy and reliable option for a quick treat or a meal on the go. For many, a trip to Dairy Queen is a simple pleasure that fits seamlessly into their daily lives, offering a taste of consistent quality that has made the brand a household name. It provides a straightforward and satisfying experience for those who appreciate the convenience and comfort of a classic American fast-food establishment.

Dairy Queen (Treat) Food & drink

DQ® Cakes
DQ® Signature All Occasion Cake US$30.20
Our signature fudge and crunch center surrounded by our world famous vanilla and chocolate soft serve. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com
OREO® BLIZZARD® Cake US$40.70
A base layer of our world famous vanilla soft serve, our signature fudge and crunch center, and a top layer of OREO® BLIZZARD® treat, topped with OREO® cookie pieces and a chocolatey drizzle. Cakes ordered on the DQ® mobile app come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQcakes.com. Cake designs and flavors may vary by DQ® Restaurant location.
DQ® Signature All Occasion Cake US$34.15
Our signature fudge and crunch center surrounded by our world famous vanilla and chocolate soft serve. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com
OREO® BLIZZARD® Cake US$40.70
A base layer of our world famous vanilla soft serve, our signature fudge and crunch center, and a top layer of OREO® BLIZZARD® treat, topped with OREO® cookie pieces and a chocolatey drizzle. Cakes ordered on the DQ® mobile app come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQcakes.com. Cake designs and flavors may vary by DQ® Restaurant location.
Celebration Cake US$0.00
Grab a DQ Cake for your next celebration! White border cake with sprinkles and layers of soft serve and DQ signature fudge and crunch center. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com
OREO® BLIZZARD® Cake US$43.30
A base layer of our world famous vanilla soft serve, our signature fudge and crunch center, and a top layer of OREO® BLIZZARD® treat, topped with OREO® cookie pieces and a chocolatey drizzle. Cakes ordered on the DQ® mobile app come as shown with no option for customization at this time. If you would like to order a customized DQ cake, please visit DQcakes.com. Cake designs and flavors may vary by DQ® Restaurant location.
DQ® Signature All Occasion Cake US$39.40
Our signature fudge and crunch center surrounded by our world famous vanilla and chocolate soft serve. Cakes ordered on the DQ Mobile app cannot be customized; designs and flavors may vary by DQ restaurant location. If you would like to order a customized DQ cake, please visit DQcakes.com

Snacks & Sides
Side Of Onion Rings US$5.25
Hot, crisp and tasty! DQ® golden onion rings are a great addition to any order!
Side Of Fries US$4.20
Hot, crisp and tasty! DQ® fries are a great addition to any order!
Pretzel Sticks With Zesty Queso US$4.60
Soft pretzel sticks, served hot from the oven, topped with salt and served with warm zesty queso dipping sauce.
Original Cheeseburger US$1,311.20
One 100% seasoned real beef patty topped with perfectly melted Sharp American Cheese**, pickles, ketchup, and mustard served on a soft and toasted bun. **Pasteurized process
Side Of Cheese Curds US$6.55
Poppable pieces of cheese, battered and fried until warm, melty, and crisp.

Combos
Original Chicken Strip Sandwich Combo US$13.80
Original Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and mayo served on a soft and toasted bun. Served with fries and a 21oz drink.
Chili Cheese Dog Combo US$10.75
No one does hot-dogs better than your local DQ® restaurant! Order them plain or for the ultimate taste sensation, try our fabulous Chili Cheese dog. Served with fries and a 21oz drink.
Wild Alaskan Fish Sandwich Combo US$13.80
A crispy, breaded Wild Alaskan pollock filet on a toasted bun with lettuce and tangy tartar sauce, served with fries, and 21oz drink
Classic Hot Dog Combo US$8.15
No one does hot-dogs better than your local DQ® restaurant.
Spicy Chicken Strip Sandwich Combo US$13.80
Spicy Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and fiery DQ® FlameThrower® sauce served on a soft and toasted bun. Served with fries and a 21oz drink.

Crunchin' Cookie Hacks
Crunchin' Cookie BLIZZARD® Treat US$0.00
Crunchin' Cookie cone coating and OREO® cookie pieces blended with our world-famous soft serve to Blizzard® Treat perfection. Level up your Crunchin’ Cookie Blizzard® Treat with a side of the Crunchin’ Cookie Dip (Additional Charges Apply)

Salad
Crispy Chicken Strips Salad Bowl US$0.00
100% all-tenderloin white meat crispy chicken strips served on top of a crisp bed of lettuce, diced tomatoes, bacon, and shredded cheddar. Served with house-made Hidden Valley Ranch, or your choice of dressing. *Nutrition information does not include a dressing.

Drinks
Premium Fruit Smoothie US$6.85
Real fruit blended with low-fat yogurt and sweetener. Available in Strawberry Banana, Mango Pineapple, Tripleberry® or try our NEW! Coconana Berry. At select locations only.
Shake US$6.55
Milk and creamy DQ® vanilla soft serve hand-blended into a classic DQ® shake until it's velvety thick and delicious and garnished with a swirl of whipped topping. Try your favorite classic flavor: Chocolate, Hot Fudge, Caramel, Strawberry or Vanilla.
MISTY® Slush US$3.95
A sweet and refreshing slushy drink. Available in Blue Raspberry, Cherry, Lemon Lime and Strawberry Kiwi.
Soft Drinks US$3.30
A refreshing carbonated soft drink.
Bottled Water US$2.90
0 cal. invigorate every day with the purified taste of the world's most delicious water. splash into life with the refreshing, crisp taste of dasani®.
Milk US$2.50
170 cal. chocolate milk available too, specify in special instructions.
Orange Juice US$1,311.20
Malt US$6.95
Milk, creamy DQ® vanilla soft serve and malt powder hand-blended into a classic DQ® malt until it's velvety thick and delicious and garnished with a swirl of whipped topping
MooLatté® US$6.55
Coffee and rich fudge blended with creamy DQ® vanilla soft serve and ice, and garnished with whipped topping and a chocolaty drizzle. Available in Mocha, Caramel and Vanilla flavors.
MISTY® Freeze US$6.55
Our cool and refreshing Misty® Slush blended with world-famous DQ® soft serve. Available in your favorite Misty Slush flavors: Blue Raspberry, Cherry, Lemon Lime and Strawberry Kiwi.

Superman™
Superman™ Sauced & Tossed Buffalo W/Drink US$0.00
100% all white meat chicken strips, tossed in spicy and tangy Buffalo sauce served with Texas toast, crispy fries, and your choice of dipping sauce. Served with a 21oz Drink.
Superman™ Cake Batter Cookie Dough BLIZZARD® Treat US$0.00
Sugar cookie dough, cake batter flavor and sprinkles blended with our world-famous soft serve to Blizzard® perfection

Chicken Strip Baskets
Sauced & Tossed Honey BBQ W/Drink US$15.10
Choice of 4 or 6 100% all-white meat tenderloin strips, tossed in a Honey BBQ glaze that has a sweet and smoky BBQ flavor, Texas Toast and crispy fries, served with a choice of dipping sauce. Served with a 21oz Drink.
Chicken Strip Baskets US$11.15
A DQ® signature! Choice of 4 or 6 100% all-tenderloin white meat chicken strips. Served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy.
Chicken Strip Baskets W/Drink US$13.80
A DQ® signature! Choice of 4 or 6 100% all-tenderloin white meat chicken strips. Served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy. Served with a 21oz Drink.
NEW! Sauced & Tossed Buffalo W/Drink US$0.00
A DQ® signature! Choice of 4 or 6 100% all white meat chicken strips, tossed in spicy and tangy Buffalo sauce served with Texas toast, crispy fries, and your choice of dipping sauce. Served with a 21oz Drink.
NEW! Sauced & Tossed Buffalo US$0.00
A DQ® signature! Choice of 4 or 6 100% all white meat chicken strips, tossed in spicy and tangy Buffalo sauce served with Texas toast, crispy fries, and your choice of dipping sauce.
Sauced & Tossed Honey BBQ US$12.45
A DQ® signature! Choice of 4 or 6 100% all-white meat tenderloin strips, tossed in a Honey BBQ glaze that has a sweet and smoky BBQ flavor, Texas Toast and crispy fries, served with a choice of dipping sauce.

Classic Treats
6 Pack BUSTER BAR® US$21.00
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® Treat is made with layers of our world famous vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate-flavored cone coating.
Malt US$6.95
Milk, creamy DQ® vanilla soft serve and malt powder hand-blended into a classic DQ® malt until it's velvety thick and delicious and garnished with a swirl of whipped topping
6 Pack BUSTER BAR® US$1,311.20
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® Treat is made with layers of our world famous vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate-flavored cone coating.
6 Pack Non-Dairy DILLY® BAR US$21.00
Vanilla coconut cream frozen dessert dipped in chocolate flavored coating. Made with coconut cream, gluten-free and vegan.
6 Pack DILLY® Bar US$12.45
Our classic DILLY® Bar, made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations.
Shake US$6.55
Milk and creamy DQ® vanilla soft serve hand-blended into a classic DQ® shake until it's velvety thick and delicious and garnished with a swirl of whipped topping. Try your favorite classic flavor: Chocolate, Hot Fudge, Peanut Butter, Caramel, Banana, Strawberry or Vanilla.
DILLY® Bar US$2.35
Our classic DILLY® Bar, made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
DILLY® Bar US$3.40
Our classic DILLY® Bar. Made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
DQ® Sandwich US$3.40
Our world famous vanilla soft serve sandwiched between two chocolate-flavored wafers.
6 Pack DQ® Sandwich US$17.05
Our world famous vanilla soft serve sandwiched between two chocolate-flavored wafers.
BUSTER BAR® US$3.15
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® is made with layers of cold, creamy DQ® vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate cone coating. This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
6 Pack DILLY® Bar US$17.05
Our classic DILLY® Bar, made with cold, creamy DQ® vanilla soft serve dipped in our crunchy cone coating. Flavors include Chocolate, Cherry, Butterscotch and Heath®. *flavors available at participating locations. This nutrition information is for manufactured DILLY® Bars, which are packaged in clear plastic. See packaging for DILLY® Bar treats in paper bags.
BUSTER BAR® US$4.60
A fresh take on our classic PEANUT BUSTER® Parfait, the BUSTER BAR® is made with layers of cold, creamy DQ® vanilla soft serve, rich fudge, and crunchy peanuts all dipped in our crunchy chocolate cone coating. This nutrition information is for manufactured DILLY® Bars and BUSTER BAR® treats, which are packaged in clear plastic. See packaging for DILLY® Bars and BUSTER BAR® treats in paper bags.
Non-Dairy DILLY® BAR US$4.60
Vanilla coconut cream frozen dessert dipped in chocolate flavored coating. Made with coconut cream, gluten-free and vegan.

Sandwiches & Hot Dogs
Chili Cheese Dog US$5.50
No one does hot-dogs better than your local DQ® restaurant! Order them plain or for the ultimate taste sensation, try our fabulous Chili Cheese dog.
Wild Alaskan Fish Sandwich US$8.55
A crispy, breaded Wild Alaskan Pollack fillet topped with lettuce and tartar sauce, served on a warm toasted bun.
Spicy Chicken Strip Sandwich US$8.55
Spicy Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and fiery DQ® FlameThrower® sauce served on a soft and toasted bun
Classic Hot Dog US$3.95
No one does hot-dogs better than your local DQ® restaurant!
Original Chicken Strip Sandwich US$8.55
Original Chicken Strip Sandwich: Two DQ® signature, all white meat seasoned chicken strips topped with crisp chopped lettuce, tomato and mayo served on a soft and toasted bun

BLIZZARD® Treats
Cotton Candy BLIZZARD® Treat US$0.00
Cotton candy sprinkles blended with our world-famous vanilla soft serve to Blizzard® Perfection.
Superman™ Cake Batter Cookie Dough BLIZZARD® Treat US$0.00
Sugar cookie dough, cake batter flavor and sprinkles blended with our world-famous soft serve to Blizzard® perfection
BUTTERFINGER® BLIZZARD® Treat US$5.50
BUTTERFINGER® candy pieces blended with creamy DQ® vanilla soft serve to BLIZZARD® perfection.
Mint OREO® BLIZZARD® Treat US$0.00
OREO® cookie pieces and creme de menthe blended with our world-famous soft serve to Blizzard® perfection.
Reese's® Caramel Craze BLIZZARD® Treat US$0.00
REESE'S® peanut butter cups, salty caramel truffles, and chocolatey shavings, blended with our world-famous soft serve to Blizzard® perfection.
M&M’S® Milk Chocolate Candies BLIZZARD® Treat US$5.50
M&M's® candy pieces and chocolaty topping blended with world-famous vanilla soft serve to Blizzard® Perfection.
Confetti Cake BLIZZARD® Treat US$0.00
Confetti cake pieces and confetti frosting blended with our world-famous vanilla soft serve to Blizzard® perfection.
Choco Brownie Extreme BLIZZARD® Treat US$5.50
Chewy brownie pieces, choco chunks and cocoa fudge blended with world-famous vanilla soft serve to Blizzard® Perfection.
OREO® BLIZZARD® Treat US$5.50
OREO® cookie pieces blended with world-famous vanilla soft serve to Blizzard® Perfection.
SNICKERS® BLIZZARD® Treat US$5.50
SNICKERS® pieces and chocolaty topping blended with world-famous vanilla soft serve to Blizzard® Perfection.
NEW! Royal REESE'S® Fluffernutter BLIZZARD® Treat US$6.55
REESE'S® Peanut Butter Cups and peanut butter topping blended with our world-famous soft serve to Blizzard® perfection and filled with a marshmallow center.
Turtle Pecan Cluster BLIZZARD® Treat US$5.50
Pecan pieces, chocolaty shavings and rich caramel blended with world-famous vanilla soft serve to Blizzard® Perfection.
NEW! Dipped Strawberry Cheesecake BLIZZARD® Treat US$0.00
Cheesecake pieces, choco chunks, and strawberry topping blended with our world-famous vanilla soft serve to Blizzard® perfection.
REESE'S® Peanut Butter Cup BLIZZARD® Treat US$5.50
REESE'S® Peanut Butter Cups® blended with world-famous vanilla soft serve to Blizzard® Perfection.
Royal New York Cheesecake BLIZZARD® Treat US$6.55
Cheesecake pieces and graham blended with creamy DQ® vanilla soft serve then filled with a perfectly paired strawberry topping center.
S'mores BLIZZARD® Treat US$0.00
Marshmallow filled chocolate bars and graham blended with our world-famous vanilla soft serve to Blizzard® Perfection.
HEATH® BLIZZARD® Treat US$5.50
HEATH® candy pieces and fudge blended with world-famous vanilla soft serve to Blizzard® Perfection.
NEW! Mixing Bowl Mashup BLIZZARD® Treat US$0.00
Brownie batter and chocolate chip cookie dough blended with our world-famous vanilla soft serve to Blizzard® perfection.
Chocolate Chip Cookie Dough BLIZZARD® Treat US$5.50
Chocolate chip cookie dough, rich fudge blended with world-famous vanilla soft serve to Blizzard® Perfection.

Kids' Meals
Hamburger US$0.00
One 100% beef patty, pickles, ketchup and mustard served on a warm toasted bun.
Chicken Strips US$0.00
A DQ® signature, 100% all-tenderloin white meat chicken strips are served with your choice of dipping sauce.
Hot Dog US$0.00
No one does hot-dogs better than your local DQ® restaurant!

Dairy Queen (Treat) Details

Service options
Delivery
Takeaway

Amenities
Toilet

Crowd
Family friendly

Payments
Debit cards
NFC mobile payments
Credit cards

Dairy Queen (Treat) Photos

Dairy Queen (Treat) Location

Dairy Queen (Treat)

Ohio Hamilton County Cincinnati Springfield Pike

11776 Springfield Pike, Cincinnati, OH 45246, USA

Dairy Queen (Treat) Reviews

An average rating of ★3.9 from 212 user reviews.

pricesburgerstake outmanagementgravychicken stripsfudge

★ 5★ 4★ 3★ 2★ 1

Had no white gravy. Service was slow food was subpar the staff was friendly. I will not be having DQ for lunch again.
June 01 · derrick dunn
Worst service ever, very rude employees who don't listen to orders and speak over you when you try to let them know your order is not correct. Orders put together poorly, serving size especially small for price. I wouldn't even recommend this place to someone I didn't like.
May 08 · Tracy Lake
Dairy Queen offers blizzards and there are also other ice cream goodies. Prices start at about $4. I'm estimating (rounding up) and putting a little tax on it. $4 is a ballpark figure. The store's lighting is dim making it hard to see. Customer service is ok. You have to ask for lids, a cup carrier, napkins things like that when the Need is obvious. Morale seems low but I could be reading it wrong. No in-store dining is currently allowed which is understandable. No public restrooms from what I could tell.Dairy Queen (DQ) is located in Wimbelton shopping center, right by the expressway. The shopping center parking lot and surrounding area is in need of a good cleaning. A sweeping and a power wash. I'm not sure why people choose to Litter. I'm also not sure why it isn't cleaned up by property management, pronto. I'll visit this shopping area again only as a last resort. Don't allow this area to go down. Care about where you live, visit, work, and property you manage. Respectfully.
July 25 · Rise
They don’t open until 11:00 AMWas not the cleanest DQ that I have ever visited, and my medium vanilla cone weighed in substantially lighter than other DQs.The proprietor was polite and kind.
July 07 · ROBERT TAKAC
PRICE GOUGING! I grew up in Cincy and came home to visit family this weekend. I stopped in at the local DQ in Springdale (I usually go to the one in Woodlawn) and I was 'nickeled and dimed' by the staff. First, the price of menu items seemed high, but I was already there. Then, I was told that extras were $1.00 (peanut butter and nuts). He then asked me if I wanted PB on each layer of my peanut buster parfait. I got the feeling, Id be charged $1 for each layer so I said "just on top." When they rang it up, I was quoted one price but given incorrect change. Then the manager/owner stated that the price was another $1 because I asked for 2 extra items. At this point, my joy in anticipation of a childhood treat started to give way to annoyance. I asked for my money back. He attempted to give me the correct change back and I insisted on cancelling the order. To his credit, he apologized and returned the money with no further argument. I went to Woodlawn DQ. Prices were so much lower. My PB Parfait was more than $2 cheaper - that was just a 7 min drive away. Crazy! Plus, they charged me $0.40 for the extras. The manager stated that she's had other customers come to Woodlawn after less than satisfactory experiences with the Springdale DQ. She was professional. Didn't say anything negative about the other location. Just stated that people have shared similar stories. I gave the staff there $2.00 tip and my order was still cheaper than what they tried to charge me in Springdale. Joy returned!
September 10 · RaeGina Covington