Dunkin’ and Baskin-Robins Introduce
For residents of Springfield and the surrounding Virginia communities, the combined Dunkin' and Baskin-Robbins at 6310 Backlick Rd offers a unique and convenient one-stop shop for both morning routines and afternoon treats. This establishment brings together two iconic American brands, creating a perfect destination for those who crave a fresh cup of coffee and a delicious donut, or a scoop of classic ice cream. The Baskin-Robbins side of the business is famous for its "31 flavors" concept, a commitment to offering a different flavor for every day of the month. This dedication to variety, combined with Dunkin's popular beverages and baked goods, makes this location a true staple in the local community.
The menu at this shared location is designed to cater to a wide range of tastes and cravings. On the Baskin-Robbins side, customers can choose from an extensive selection of ice cream flavors, from classic vanilla and chocolate to more adventurous seasonal creations. Beyond simple scoops, the menu includes sundaes, milkshakes, and the brand's well-known ice cream cakes, which are a popular choice for birthdays and special occasions. On the Dunkin' side, you can find a full range of coffee, espresso drinks, donuts, breakfast sandwiches, and refreshing beverages. A recent review highlights the popularity of the Blue Raspberry Coolatta, described as a "perfect mix of sweet and tangy" that tastes "like summer." This variety ensures that whether you're in the mood for a hot coffee and a breakfast sandwich or a frozen dessert, you'll find something to enjoy.
While the convenience and product quality are often praised, some customers have voiced concerns about customer service. A review noted a negative experience with a staff member, citing "poor customer service, wrong order and attitude." This feedback is valuable for businesses, as it highlights areas for improvement. However, the overwhelmingly positive sentiment surrounding the products, like the "super refreshing" Coolatta and the delicious ice cream, suggests that many customers continue to enjoy their experience. The business strives to offer a clean and friendly environment, and the team works to provide a pleasant experience for all guests, particularly during busy periods.
The shared storefront model of Dunkin' and Baskin-Robbins is a strategic decision that benefits the local community. It provides a convenient and efficient way for customers to fulfill multiple needs in a single visit. Whether you're a commuter grabbing a coffee and breakfast sandwich on the way to work or a family looking for a post-dinner treat, this location serves as a versatile hub. The Dunkin' side of the business, for instance, offers a drive-thru and curbside pickup, which further enhances convenience for busy individuals. This blend of services and products makes the Springfield location a true all-in-one destination.
Baskin-Robbins, in particular, has a rich history of being a part of local communities for generations. The brand's commitment to creating fresh, high-quality ice cream is a legacy that is carried on at the Springfield location. The ability to choose from dozens of flavors allows for a personalized experience, whether you're trying something new or sticking to a time-tested favorite. The brand’s offerings are not limited to just ice cream, but also include delicious specialty items like sundaes, frozen beverages, and ice cream cakes that can be customized for any occasion. These services are what make the shop a go-to spot for celebrations and everyday moments alike.
The convenience of having a Baskin-Robbins and a Dunkin' under one roof also means that customers can take advantage of various promotions and loyalty programs from both brands. This provides an added value for regular patrons. The location's central presence in Springfield makes it an easy and accessible place to visit, and its reputation for popular products keeps customers coming back. While customer service can be a point of concern for some, the quality of the products and the convenience of the location are major draw for many locals.
Location and Accessibility
The combined Dunkin' and Baskin-Robbins is situated at 6310 Backlick Rd in Springfield, VA. The location is easily accessible from major thoroughfares and provides convenient parking for customers. The building is a "Next Gen" restaurant, featuring a modern look and an enhanced store experience. The presence of a drive-thru and options for curbside pickup further improves accessibility, catering to a fast-paced, modern lifestyle. This prime location makes it a perfect stop for commuters, shoppers, and families throughout the day.
Services Offered
Ice Cream and Frozen Treats: Customers can choose from a wide selection of Baskin-Robbins' famous 31 flavors of ice cream, as well as sundaes, milkshakes, and other frozen desserts.
Coffee and Beverages: The Dunkin' side of the business offers a full menu of hot and iced coffee, espresso drinks, Coolattas, and other specialty beverages.
Donuts and Baked Goods: A fresh selection of Dunkin's classic donuts, muffins, and other baked goods are available daily.
Breakfast and Sandwiches: The menu includes a variety of all-day breakfast sandwiches and wraps, providing a quick and easy meal option.
Custom Ice Cream Cakes: Baskin-Robbins specializes in custom-ordered ice cream cakes for all occasions, allowing customers to choose their favorite flavors and designs.
Features / Highlights
Combined Dunkin' and Baskin-Robbins: The biggest highlight is the convenience of having two popular brands in one location, offering a comprehensive menu of both coffee and ice cream products.
31 Flavors: Baskin-Robbins' iconic "31 flavors" concept ensures a wide variety of ice cream options, with a new flavor to discover almost every day of the month.
Drive-Thru and Curbside Pickup: This location is a "Next Gen" model, featuring a drive-thru and curbside pickup options, which greatly enhance the convenience for customers.
Fresh and High-Quality Products: Customer reviews often praise the freshness and creamy texture of the ice cream and the satisfying taste of the frozen beverages.
All-Day Service: The wide operating hours, from early morning to late evening, make this spot suitable for any time of day, whether for a morning coffee or a late-night treat.
Contact Information
Address: 6310 Backlick Rd, Springfield, VA 22150, USA
Phone: (703) 569-9764
Conclusion: Why This Place Is Suitable for Locals
The Dunkin' and Baskin-Robbins in Springfield is an ideal spot for locals who value convenience, variety, and quality. This unique combined location seamlessly integrates a morning coffee and donut run with an afternoon ice cream treat, making it a perfect one-stop shop for a wide range of cravings. The Baskin-Robbins side, with its famous "31 flavors" and delicious sundaes and cakes, provides a reliable and classic ice cream experience. While isolated issues with customer service have been noted, the overall quality of the products and the convenience of the "Next Gen" store model, including drive-thru and curbside pickup, make it a valuable asset to the community. For anyone in the Virginia region looking for a reliable, familiar, and versatile place to satisfy their sweet tooth and coffee fix, this Dunkin' and Baskin-Robbins location is a go-to destination.
Dunkin’ and Baskin-Robins Details
Service options
- Drive-through
- In-store pickup
- Takeout
- Dine-in
- Delivery
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Table service
Amenities
- Restroom
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Debit cards
- NFC mobile payments
Children
- Good for kids
Dunkin’ and Baskin-Robins Photos










Dunkin’ and Baskin-Robins Location
Dunkin’ and Baskin-Robins
6310 Backlick Rd, Springfield, VA 22150, USA
Dunkin’ and Baskin-Robins Reviews
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★ 5★ 4★ 3★ 2★ 1The Blue Raspberry Coolatta IS MY FAVORITE was so good! It was super refreshing and had the perfect mix of sweet and tangy. Kinda like a blue slushie but smoother. Not too sour, not too sweet—just right. Honestly, it tasted like summer and I’d definitely get it every. single. time.
June 28 · lucy wondwosenPoor customer service wrong order and attitude. Management need to work on it. If u didn’t hear order properly she shouldve apologized instead of being aggressive and argumental. Very disappointed
May 30 · Aisha AzizI orders two, two scoop ice creams, and three milkshakes in an EMPTY shop. How long did it take? Over an hour. For milkshakes. There was one person behind the counter who thought it'd be nice to take her time and took 20 minutes making each milkshake. No one else helped her even though there were very obviously other people on staff. And afterwards the person who made our milkshakes had the audacity to be rude while I was paying. I was utterly baffled. I hadn't spoke a word to her besides my order, obviously not deserving the obnoxious attitude.To make matters worse, the ice cream was old, stale, and practically a block of ice. It was as if it had been left out uncovered overnight and served nonetheless.I am never returning to this destination, and I highly recommend you don't either.
August 15 · David BaszuckiMaybe it's just me, but why does DD breakfast food always taste overcooked and beat up? I know they microwave a lot of their stuff, but honestly, it's not remotely fresh. This location was fast and friendly, no complaints there. The coffee was good. I think I need to stop getting breakfast sandwiches expecting a different result. At least McDonald's makes their eggs fresh. Ijs!
June 29 · Jennifer S.Ordered a custom ice cream cake on line from this business (it is a Dunkin/Baskin Robbins combo). I received the standard email confirmation and no other contact. Went to this store and picked up the cake without any mention of a problem. When the cake was cut, we realized it was made with the wrong ice cream. I contacted the customer service department on line to report the problem and was contacted by a manager apologizing that they did not have the ice cream I asked for but, made the cake anyway. No apology for handing me a cake they knew was completely wrong or taking my $55 for a cake I did not order. I even offered to drop off the remaining cake and get my money back. Nope, the only option given was a $25 Baskin Robbins gift card. Like I would ever use them again. Beware of this business.
October 20 · Julie C
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