Dunkin' - Baskin-Robbins' Introduce
Welcome to the heart of Sussex, Wisconsin, where one local spot offers the best of both worlds: the beloved brews and baked goods of Dunkin' combined with the iconic ice cream creations of Baskin-Robbins'. This unique combination store is more than just a place to grab a quick bite; it's a community hub where locals can satisfy a wide range of cravings, from a morning coffee run to an afternoon ice cream treat. For residents in Sussex and the surrounding Waukesha County area, this establishment has become a convenient and delightful destination. With its friendly service, extensive menu, and commitment to providing a pleasant experience, it's a go-to spot for families, friends, and anyone with a sweet tooth. The seamless integration of both brands under one roof creates a dynamic and appealing environment, making it a true local gem.
The concept of a combined Dunkin' and Baskin-Robbins' store is a smart and customer-centric approach that provides incredible value and convenience. Instead of choosing between coffee and ice cream, customers can now enjoy both with ease. This dual-brand model caters to different tastes and occasions, ensuring that there is always something for everyone. Whether you're looking to kickstart your day with a perfectly brewed coffee and a fresh donut, or you want to wind down with a scoop of your favorite ice cream flavor, this location has you covered. The staff is often noted for being pleasant and helpful, contributing to a welcoming atmosphere that encourages repeat visits. It's this combination of quality products and positive customer service that has helped this store become a fixture in the local community.
In the spirit of a true community establishment, this store offers more than just food and beverages. It provides a space for people to gather, connect, and make memories. From celebrating a child’s birthday with a custom ice cream cake to simply catching up with a friend over coffee, the store serves as a backdrop for everyday moments. Its role as a dual-purpose destination makes it particularly useful for busy families and individuals who appreciate the ability to accomplish multiple errands in one stop. The menu is diverse enough to accommodate various preferences and dietary needs, ensuring that all patrons can find something to enjoy. As a professional content writer, it is clear that this store's success lies in its ability to offer convenience, variety, and a consistently positive experience.
The combined Dunkin' and Baskin-Robbins' store is strategically located to serve the Sussex community and its neighbors. You can find it at W. 249 N. 6498, WI-164, in Sussex, Wisconsin, USA. The location on WI-164 makes it easily accessible for commuters and local residents alike, whether they are heading to work, running errands, or simply looking for a treat. The store's prominent position on a major road ensures visibility and convenient access, with a dedicated drive-thru for those in a hurry. The store’s design and layout are intended to be user-friendly, with ample parking and clear signage to guide visitors. This thoughtful approach to location and accessibility makes it a practical choice for a quick stop at any time of day.
The store operates with hours that accommodate early birds and night owls, serving the community from 4:00 AM to 10:00 PM every day of the week. This extensive schedule is a testament to its commitment to being a reliable resource for locals. The drive-thru is a particularly valuable feature, allowing customers to get their order quickly and efficiently without having to leave their vehicle. This is especially appreciated during Wisconsin's cold winter months or on busy mornings. The combination of a convenient location, long operating hours, and practical features like a drive-thru highlights the store's dedication to meeting the needs of the modern, busy consumer in Sussex. The accessibility of this location is a key factor in its popularity and success within the region.
The combined Dunkin' and Baskin-Robbins' store offers an extensive menu of services and products that cater to a wide audience. The seamless integration of both brands allows for a diverse range of options, ensuring that there is something for everyone, regardless of the time of day or the nature of their craving. The services are designed to provide both convenience and quality, from daily staples to special occasion treats. The Baskin-Robbins' side, for instance, is famous for its "31 flavors," offering a new option for every day of the month, which keeps the experience fresh and exciting. This commitment to variety and innovation is a significant part of the store's appeal.
Here is a detailed list of services offered at this Sussex location:
- Classic Baskin-Robbins' Ice Cream: A wide variety of flavors available in scoops, cones, and cups.
- Frozen Beverages: A selection of shakes, smoothies, and the signature Baskin-Robbins' Cappuccino Blast.
- Ice Cream Cakes: Custom-decorated cakes for birthdays and other special occasions. These can be ordered ahead of time for pickup.
- Dunkin' Coffee & Espresso: A full menu of hot and iced coffee, espresso drinks, and specialty beverages.
- Freshly Baked Donuts & Pastries: A rotating selection of classic and seasonal donuts, muffins, and other baked goods.
- Breakfast Sandwiches & Wraps: Quick and easy breakfast and lunch options for those on the go.
- Catering and Large Orders: Options for ordering bulk items for events, parties, or office gatherings.
- Drive-Thru Service: A convenient option for quick, on-the-go ordering without leaving your car.
The features and highlights of this specific location make it a standout choice for local residents. The dual-brand concept is a major selling point, offering a one-stop-shop for a wide array of food and beverage needs. This convenience is a significant advantage, allowing customers to get both their caffeine fix and a sweet treat in a single visit. The store is well-organized and maintained, creating a pleasant environment for both employees and customers. Public reviews often praise the cleanliness and the organized nature of the freezers and display cases, which makes for a more enjoyable shopping experience.
Another notable highlight is the quality of the products. Baskin-Robbins' is known for its extensive flavor library, which has grown to more than 1,400 flavors over the years, ensuring there is always something new to try. The ice cream cakes, a popular item, are a perfect centerpiece for celebrations, offering both visual appeal and delicious taste. The Dunkin' side brings its own set of strengths, providing a reliable source for high-quality coffee and fresh donuts that are perfect for a morning boost or a mid-day snack. The staff's positive attitude, as noted in a customer review, also adds to the overall pleasant atmosphere and highlights a commitment to good service.
- Dual-Brand Concept: Combines Dunkin's coffee and donuts with Baskin-Robbins' ice cream and cakes, offering unparalleled variety.
- Drive-Thru: A highly convenient feature for busy customers, especially during peak hours and inclement weather.
- Wide Menu Selection: The extensive menu caters to various tastes and dietary preferences, from breakfast items to frozen desserts.
- Custom Ice Cream Cakes: A great option for personalizing celebrations with a delicious and unique treat.
- Friendly Service: A focus on pleasant and positive customer interactions, as highlighted by a customer review.
- Long Operating Hours: Open from 4:00 AM to 10:00 PM, providing accessibility throughout the entire day.
For all inquiries, orders, and information, the Dunkin' - Baskin-Robbins' in Sussex can be reached at the following:
Address: W. 249 N. 6498, WI-164, Sussex, WI 53089, USA
Phone Number: (262) 232-4523
This location is a vital part of the Sussex community, providing a welcoming and convenient spot for a wide range of needs. It stands out not only for its dual-brand concept but also for its dedication to customer satisfaction. Whether you're a local resident or just passing through, this combined store offers a familiar and comforting experience. Its ability to serve as both a quick-service coffee shop and a full-fledged ice cream parlor makes it a unique and valuable asset to the area. For locals, it's more than just a business; it's a place to start your day, celebrate a special occasion, or simply enjoy a moment of happiness.
The combination of Dunkin' and Baskin-Robbins' under one roof is a perfect fit for the Wisconsin lifestyle. On a warm summer day, there's nothing better than a scoop of ice cream to beat the heat, while on a cold winter morning, a hot coffee and a fresh donut can provide the perfect warmth and comfort. The store’s convenient location and extended hours ensure it is always there when you need it. This commitment to accessibility and variety makes it an ideal spot for the people of Sussex and the wider Wisconsin community. The positive customer experiences, like the one highlighted in a review about a pleasant interaction with an employee and a neatly organized freezer, underscore the store's dedication to providing a high-quality service. Despite some reported issues with order timing on custom cakes, the overall sentiment points to a reliable and friendly establishment that is well-suited to the needs of its local patrons.
In conclusion, the Dunkin' - Baskin-Robbins' in Sussex is a fantastic local resource. It’s a place where families can create lasting memories, friends can catch up, and individuals can find a moment of simple joy in their busy day. The store’s strategic location, wide range of services, and commitment to a positive customer experience make it an essential part of the local community landscape. For anyone in the Sussex, Wisconsin area looking for a quality coffee, a tasty donut, or a delicious ice cream treat, this combined store is the perfect destination. Its presence enriches the community and provides a delightful, convenient spot for locals to frequent time and time again.
Dunkin' - Baskin-Robbins' Details
Service options
- Delivery
- Drive-through
- In-store pick-up
- Takeaway
- Dine-in
Popular for
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Offerings
- Coffee
Dining options
- Table service
Amenities
- Toilet
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Dunkin' - Baskin-Robbins' Photos



Dunkin' - Baskin-Robbins' Location
Dunkin' - Baskin-Robbins'
W. 249 N. 6498, WI-164, Sussex, WI 53089, USA
Dunkin' - Baskin-Robbins' Reviews
donutscoffeepriceice cream cakedrive thruunderstandhash brownsflavorsfreezerserver
★ 5★ 4★ 3★ 2★ 1Very pleasant experience and interaction with worker. Very cool breeze upon entering shop. Freezer neatly organized. Thanks for my ice cream cake.
July 11 · Anita45 min waiting on a ice cream cake that was order a week ago very poor customer service
July 11 · Rick OglesbyFire ice cream and fire coffee the place is really welcoming too and it’s very clean
July 11 · WillowThis place has been disappointing both times we've gone. The first time they were limited on flavors, the place was very dirty, and the employees were super dismissive. The second time we ordered online to make the process easier and the guy just laughed and said he didn't see the order so he started making it and there was no one there besides the manager smoking in back. They didn't have bananas which wasn't communicated on their site but I guess why would you need Bananas for a banana split? They ended up messing up the order completely, still charging for items they didn't have and the place was still dirty and the staff was still unprofessional.
April 05 · Jasmine AguirreI love the ice cream, so I keep giving this place a chance time and time again. Sadly, every time I order, they're out of almost every flavor I would want. I have tried various times of the day, too, which made no difference. One time, I placed an order for 2-3 fresh packed pints. The delivery person got there and the person working at BR told her there were only a few flavors to pick from and pointed to the fridge...the pre packed stuff. They wouldn't freshly pack anything they had on hand, and the only two flavors in the pre packed were chocolate and vanilla. So they probably didn't have much as per the usual, but they did have more flavors than that and still refused them as options...fresh pack means packed upon order; not pre packed in a fridge for the last how ever many days. Needless to say, I outright cancelled that order and felt awful for the delivery person. If I do try now, I send a list of flavors that are cool to substitute with...but they usually are "out" of most of those as well. I see based on the reviews that it isn't just me having bad luck or bad timing; this is an issue across the board. Either stay stocked up on most of the flavors and actually freshly pack when ordered as such, or just shut it down and let another business take over that area of the property...one that will do what it advertises. I remember being so overjoyed when I heard a BR was coming to Sussex!! Just to be disappointed in the end. When they first opened, these issues weren't present. I'd say over the last year or so, these issues have developed with no sign of changing for the better. Apathetic is how I'd describe the employees I've met (with some exceptions.) If this changes at some point, I'll gladly update my review. Thank you!
April 08 · Ashleigh Landis
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