Edru Soft Serve Drive-Thru in Holt, MI: A Local Spot for Soft Serve Treats

Edru Soft Serve Drive-Thru Introduce

Edru Soft Serve Drive-Thru, located in Holt, Michigan, presents itself as a convenient and accessible option for those seeking a quick and delicious soft serve treat. As its name suggests, the focus here is on soft serve ice cream, often a beloved classic for many. While it aims to provide a fast and easy experience for customers on the go, it's also a local spot that attracts residents looking for a satisfying cold dessert without the need to leave their vehicle. For families and individuals in the Holt area and surrounding communities, Edru Soft Serve Drive-Thru offers a simple solution for a sweet craving, embodying the traditional charm of a neighborhood ice cream stand with the added convenience of a drive-thru. It's a place where the simplicity of soft serve can be enjoyed with ease, making it a functional choice for everyday treats.

Edru Soft Serve Drive-Thru is strategically situated at 1891 Cedar St, Holt, MI 48842, USA. This location places it within a well-trafficked area of Holt, making it a relatively easy stop for many local residents. Being a drive-thru establishment inherently makes it highly accessible. Customers can simply pull up, place their order, and receive their treat without needing to find parking or even step out of their car. This aspect is particularly appealing for those with children, individuals with mobility concerns, or anyone on a tight schedule. Cedar Street is a main artery in Holt, ensuring that the shop is on a route many people frequent, whether for errands, commuting, or recreational activities. While some drive-thru lines can occasionally be long, the very nature of a drive-thru aims for efficiency, promising a quick transaction for a satisfying dessert. Its presence in Holt contributes to the local flavor of the community, offering a dedicated spot for soft serve enthusiasts.

Edru Soft Serve Drive-Thru primarily focuses on providing a range of soft serve ice cream options, designed for convenience and quick service.

Soft Serve Ice Cream: The core offering includes classic soft serve vanilla, chocolate, and twist flavors. This foundational base is a staple for many traditional ice cream lovers.
Flurries (Mix-ins): Customers can customize their soft serve with various mix-ins to create "flurries," offering a more personalized and textured dessert experience. This allows for a combination of flavors and toppings.
Wide Array of Flavors: While soft serve is the base, they aim to offer a variety of flavors, suggesting that beyond the basic vanilla/chocolate, there might be other rotating or specialty soft serve flavors or syrup additions. One review specifically highlights the "different flavors of ice," with lemon being a favorite.
Cones and Cups: Standard serving options typically include both cones (classic waffle, sugar, or cake cones) and cups, catering to different preferences for enjoying soft serve.
Drive-Thru Service: As indicated by its name, the primary service model is a drive-thru, emphasizing speed and convenience for customers who prefer to order and receive their treats from their vehicle.

Edru Soft Serve Drive-Thru possesses several features and highlights that contribute to its standing as a local ice cream option, alongside some areas that, according to customer feedback, could see improvement.

Drive-Thru Convenience: The most prominent feature is its drive-thru service. This offers unparalleled convenience for busy individuals or families who want a quick treat without having to get out of their car. Customers appreciate not having to "wait in line like the other one down the street," highlighting the efficiency aspect.
Variety of Flavors: Despite being a soft serve establishment, customers have noted the availability of "different flavors of ice," indicating a broader selection beyond just vanilla and chocolate. The lemon flavor, in particular, has been singled out as a favorite, suggesting unique and appealing options.
Flurry Customization: The option to create flurries with various mix-ins allows for personalized orders, catering to individual tastes and preferences for added textures and flavors.
Local Presence: As a local soft serve spot in Holt, it serves as a convenient and familiar option for residents seeking a quick dessert within their community.

It is important to note, however, that while some customers appreciate the convenience and flavors, a recent review highlighted significant concerns regarding service quality and order accuracy. This feedback detailed issues with staff attitude, difficulties with order processing for customized items, potential discrepancies in portion sizes for "large" orders, and unhelpful handling of a refund request when an order could not be fully completed due to ingredient unavailability. Such experiences can detract from the overall customer satisfaction and perception of professionalism. Potential customers should be aware that while the drive-thru offers convenience, individual experiences with service and order fulfillment may vary.

For direct inquiries or to confirm current operating hours and flavor availability at Edru Soft Serve Drive-Thru, please use the following contact information:

Address: 1891 Cedar St, Holt, MI 48842, USA

Phone: (517) 699-2002

Edru Soft Serve Drive-Thru is suitable for locals in the Michigan area, specifically in Holt and surrounding communities, primarily due to its emphasis on convenience and accessibility. For those seeking a quick and easy soft serve treat without leaving their vehicle, the drive-thru model is a significant advantage, often reducing wait times compared to traditional walk-up establishments. The presence of a variety of soft serve flavors, including popular options like lemon, adds to its appeal, offering more than just basic choices. It serves as a straightforward option for families on the go or individuals looking for a fast dessert fix within their local neighborhood. While the convenience and the core product offering are draws, it's also important for locals to be aware that customer experiences can vary, particularly concerning service quality and order accuracy, as highlighted in some recent feedback. However, for those prioritizing speed and the simple pleasure of soft serve, Edru's provides a functional and easily accessible option right in the heart of Holt, allowing residents to grab a classic cold treat without fuss.

Edru Soft Serve Drive-Thru Details

Service options
Drive-through
Takeaway
Delivery

Highlights
Great dessert

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance

Atmosphere
Casual

Children
Good for kids

Edru Soft Serve Drive-Thru Photos

Edru Soft Serve Drive-Thru Location

Edru Soft Serve Drive-Thru

Michigan Ingham County Holt Cedar Street

1891 Cedar St, Holt, MI 48842, USA

Edru Soft Serve Drive-Thru Reviews

An average rating of ★4.2 from 9 user reviews.★ 5★ 4★ 3★ 2★ 1

Poor service and disrespectful attitude! Last night, I was getting two flurries to bring home to two of my friends who were staying over. While both flurries they had asked for were very basic, in my opinion, (each flurry having only two mix-ins), the lady taking my order seemed to have a very hard time memorizing the selected ingredients for each flurry and asked multiple times to be reminded of them, each time appearing more and more annoyed, for some reason. When she finally proceeded to making the first flurry, it turned out they had run out of one of the toppings chosen. I totally understand that those things happen, so I picked the closest “replacement” and was eventually handed the first part of my order. However, the contents of the cup looked nothing like a flurry, more like a low quality watery shake. The amount in the cup clearly fell short of the “large” size too. Before I could even point that out, the lady got to working on the other flurry only to inform me a few minutes later that the plain vanilla ice-cream base was no longer available and that my remaining options were chocolate or twist. Knowing for sure that neither of my guests I was getting ice-cream for likes chocolate flavor, I figured there was no alternative possible in that case. Moreover, in my situation it would not have been nice to bring home just one flurry (the look of which had deteriorated even further by then after all the waiting). So I politely tried to make it clear that I would rather get a full refund given there was no way my order could be completed in full. In fact, I believe I should have been handed both flurries at a time, in the first place. The lady replied she would call the manager, and when the latter showed up, I was bluntly told that I could only be refunded for the portion of my order that I hadn’t received, exactly because the completed portion was already in my hands. Well, that one was definitely not of much use anymore, to say nothing of the fact that it had initially turned out quite sad! The manager then rudely gave me half of the cash amount I had paid and shut the winds thus indicating they were “done with me” and leaving me completely perplexed and, I have to admit, quite upset. Now, I’m not the kind of person who gets petty when faced with every little mishap in customer service, yet such lack of professionalism at various levels that this place demonstrated is absolutely appalling. It is highly unlikely that I, my family members and close friends will ever be coming for ice-cream to Edru’s again.
August 01 · Natasha Strelkoff
Oh my gosh, I love 😍 going there and trying all their different flavors of ice 🍦 but my favorite so far is the lemon 😋. And you don't have to wait in line like the other one down the street. I can't wait to see what I am going to try next, thanks for the delicious ice 🍦 Edru's and they have a drive-thru if your don't want to wait in line.
June 29 · Rose Brown
One of the best places to get soft serve ice cream and on top of that there was no wait
July 20 · Alan Overly
Slow service. My friend and I ordered the same size cone and mine was filled correctly while his was only half full.
August 02 · RJ Hector
Love this place. Great ice cream and great prices.
June 14 · M M