Franks Introduce
When you ask a local in Albany, New York for a go-to spot that feels like a classic, family-run business, the answer you'll often hear is Franks. This beloved establishment has become an institution in the community, cherished for its unique combination of fantastic ice cream and delicious comfort food. It’s the kind of place where everyone feels like a regular, and a visit often becomes a weekly tradition. Whether you’re stopping by for a quick lunch, a sweet treat with the family, or a hearty dinner, Franks delivers a consistently great experience with its friendly service and high-quality offerings. It’s more than just a place to eat; it’s a place that feels like home, where every meal is made with care and every customer is treated like family.
Franks is celebrated for its duality, masterfully blending the roles of an old-school ice cream stand and a cozy, Italian-inspired restaurant. This combination is what makes it so special to the Albany community. You can come in for a classic hot dog and fries and then top it all off with a perfectly swirled soft-serve cone, or sit down for a full meal of homemade Italian dishes before indulging in a decadent brownie sundae. This ability to satisfy every craving, from savory to sweet, has cemented its reputation as a true local favorite. The atmosphere is warm and inviting, and it's clear from the moment you walk in that this is a place built on passion for good food and community.
---Franks is conveniently situated at 496 Albany Shaker Rd, Albany, NY 12211, USA. It is located in the Loudonville area of Albany, making it easily accessible for residents across the Capital Region. The location is a short drive from major roads, providing a quick and simple journey whether you're coming from the city of Albany, Colonie, or surrounding towns. The shop has its own parking area, making it easy for customers to stop by for a quick takeout order or to stay and enjoy their meal at one of the tables.
Its spot on Albany Shaker Road, a well-known local thoroughfare, makes it a prominent and easy-to-find destination. The location is perfect for a spontaneous treat after a day of errands, a relaxed lunch break, or an evening outing with the kids. While the seating is close to the parking lot and road, which is something to be mindful of with small children, there are additional tables available to accommodate guests. This strategic location ensures that Franks remains a central part of the community's dining habits.
---Franks offers a wide range of services designed to make every visit enjoyable and convenient. Their menu is extensive, covering everything from classic diner fare to authentic Italian cuisine. Some of the key services and offerings include:
- A Full Ice Cream Menu: Franks is renowned for its selection of ice cream. Customers can choose from soft ice cream cones, hard ice cream cones, sherbet, and frozen yogurt. They also offer a variety of sundaes, including hot fudge, caramel, and strawberry, as well as deluxe options like the Brownie Deluxe and Strawberry Shortcake Supreme. You can also get ice cream cakes for special occasions, pints and quarts to take home, and classic treats like banana splits and milkshakes.
- Homemade Italian Cuisine: Beyond the ice cream, Franks offers a surprising and delicious menu of Italian comfort food. They make their soups from scratch and are known for their homestyle Italian dishes. Regulars praise their penne vodka, chicken parmigiana, and meatball subs. The food is often described as feeling like "eating in a nonna's kitchen," a testament to the authentic, homemade quality.
- Classic American Diner Food: In addition to Italian specialties, Franks serves up beloved American staples. The menu features hot dogs, grilled cheese, boneless wings, and a variety of French fries, including regular, deluxe, and cheddar fries. They also offer a selection of cold subs, like BLT, tuna, and Italian mix, and delicious sides like homemade macaroni salad and coleslaw.
- Takeout and Dine-in Options: Franks offers a casual, comfortable dining experience both indoors and outdoors. You can sit down and enjoy your meal on-site or get a dinner to go. This flexibility makes it a great choice for both a relaxed family dinner and a quick meal on the run.
Franks stands out in the Albany food scene for several key reasons that make it a true local treasure. These features are what keep customers coming back week after week and year after year.
- Homemade Quality: A major highlight is the emphasis on homemade food. Franks prides itself on making many of its dishes from scratch, including its famous soups, macaroni salad, and coleslaw. This commitment to quality and fresh ingredients is evident in every bite and is a big reason for its loyal following. The warm aroma of Italian sauce when you walk in is a signature part of the experience.
- Mom-and-Pop Atmosphere: Customers consistently describe Franks as a "true mom-and-pop small business." The atmosphere is incredibly friendly and welcoming. The staff are known for their genuine kindness and for taking the time to chat with customers, making everyone feel like a part of the family. This personalized service creates a sense of community that larger chains simply can’t replicate.
- A Blend of Savory and Sweet: The unique combination of a full-service Italian restaurant and a classic ice cream parlor is a major feature. It’s rare to find a place that excels at both. This makes Franks the perfect one-stop-shop for a complete meal and dessert, satisfying every member of the family no matter their craving.
- Award-Winning Treats: While Franks is well-known for its Italian dishes, its ice cream cakes are also a major highlight, celebrated by many customers as some of the best in the area. They offer a delightful range of flavors and are perfect for birthdays, celebrations, or just a special treat.
Address: 496 Albany Shaker Rd, Albany, NY 12211, USA
Phone: (518) 458-9569
---For anyone in the Albany and greater New York Capital Region, Franks is more than just a restaurant or an ice cream shop—it's a staple of the local community. It’s the kind of place that embodies the spirit of a genuine small business, where a dedication to quality food is matched by a commitment to creating a welcoming, family-friendly environment. Its convenient location in Loudonville and its diverse menu make it a versatile choice for any occasion, whether you need a quick and delicious dinner to-go or a relaxing spot for a Sunday treat. The fact that customers consistently call it their "go-to" spot speaks volumes about the trust and affection the community has for this place.
Franks is a shining example of how a local business can become an essential part of people's lives. The combination of its fresh, homemade food and friendly, familiar atmosphere ensures that every visit is a pleasant one. It’s where generations of families have come for a scoop of ice cream, a hot dog with friends, or a warm, comforting Italian meal. For New Yorkers in Albany, Franks is a place that holds fond memories and continues to create new ones, solidifying its status as a true community treasure.
Franks Food & drink
Sides and Appetizers
- Regular French Fries $3.00
- Deluxe French Fries $3.50
Salads
Choose a dressing: Blue Cheese Dressing, Italian Dressing, Russian Dressing, Ranch Dressing, Lo-Cal Italian Dressing.
- Tossed Salad
- Chef's Salad
Boneless Wings
- Buffalo Wings
- Barbecue Style
Hot Dogs
- Regular Hot Dog $2.50
- Deluxe Hot Dog $6.00
Deluxe includes fries and your choice of macaroni salad or coleslaw.
Grilled Cheese
- Regular Grilled Cheese $4.95
- Deluxe Grilled Cheese $8.45
Deluxe includes fries and your choice of macaroni salad or coleslaw.
Franks Details
Service options
- In-store pickup
- Takeout
- Dine-in
- Delivery
Highlights
- Great dessert
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Cozy
- Trending
Crowd
- Groups
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Franks Photos










Franks Location
Franks Reviews
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★ 5★ 4★ 3★ 2★ 1Franks is our go to dinner/ice cream spot! We go at least once a week. Food is always delicious and fresh, service is quick and efficient and the ice cream is delicious. Let’s not forget about the lovely staff who always ask us how we are doing and go out of their way to talk to us. 10/10 would always recommend. If you’re looking for a true mom and pop small business this is the spot.
July 09 · Valerie KingGreat food, great atmosphere! They always make my wife and I feel like we are eating in a nonna’s kitchen! Love this place all around!
July 09 · Tom Rorick (Tommy Hollywood)Ice cream(soft serve twist) was good but it melted a lot quicker than it should have. Will definitely go back but hoping the ice cream is kept at a colder temp!
May 29 · Zachary AdamsQuite the menu, ice cream in the front with lunch and dinner in the back with plenty of parking ...great hours and some original tasty dishes, great prices, good size servings, great atmosphere and service ...bring your appetite ! 😋
May 24 · Dorothy DeLongMediocre at best. Chicken Caesar wrap had a single piece of iceberg lettuce. I went up and said very politely that it was missing the lettuce and the lady came back and said (rudely) “you wanted EXTRA lettuce?” Awful customer service, poor quality food and way overpriced.
May 16 · Nicole Zagata
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