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Ice Cream ShopIce Cream Shops Near MeIllinoisCook CountyCalumet CityIce Cream Shops in Torrence AvenueGigis Sugar Bar
Gigis Sugar Bar ico

Gigis Sugar Bar

Ice cream shop, Dessert shop ★4.0

604 Torrence Ave, Calumet City, IL 60409, USA

4.0
Ordered a funnel cake from Gigi'swith whip cream and chocolateOrdering Funnel Cakes I've always had the whip cream on the side. We literally live walking distance and turned around and came right back with the funnel cake.... because the whipped cream was put inside of the box with the hot funnel cake. Of course, the whip cream melted everywhere, and there was a big puddle sooooo the funnel cake was super super soggy.....We returned and asked for it to be remade and was told no, that's what you asked for, and we can't waste the product. EVEN attempting to pay for it to be remade ( because I didn't ask for another one for free), we were told no..... needless to say at that point, I didn't want a thing!!! So we had to trash it......While walking out the employees ( 2 younger ladies) was telling the customers in the store they weren't remaking it we threw it at them WHICH WAS BEYOND NOT TRUE we threw the box in the trash.... right next to the counter of ice cream stand in the trash.... so I politely walked back and grabbed that I so-called box from THE TRASH that we threw at them....25.00 spent and lesson learned.....Edit......Thanks for your reply..... I will be contacting you....never ONCE was ANY of your establishment employees cursed at, nor was my voice raised..... the 2 young ladies that worked that evening were young adults old enough to be my kids! So, no, I never once cursed at them! And as you quoted, the box was tossed INTO the trash! My daughter, who was with me, did say no thank you, and it was okay after they realized I was indeed trying to pay for another funnel cake and not get a free one. That's when we proceeded to leave the establishment.But again, thanks for rolling the cameras back to justify what you and your team felt was custom service. - Jenn K
Gigis Sugar Bar Overview Intro Food & drink Detail Photos Location Reviews

Gigis Sugar Bar Introduce

An Introduction to a Local Favorite: Gigi's Sugar Bar

Located at 604 Torrence Ave in Calumet City, Illinois, Gigi's Sugar Bar is a local establishment that aims to be a go-to spot for a wide variety of sweet and savory treats. This shop is not just a typical ice cream parlor; it offers a diverse menu that includes everything from funnel cakes and ice cream to traditional Mexican-style snacks. The business prides itself on offering a fun and engaging menu that caters to a wide range of tastes, positioning itself as a convenient and appealing destination for families and individuals in the Calumet City area and beyond.

For residents of the Illinois region, Gigi's Sugar Bar promises a unique culinary experience, blending classic dessert items with popular snacks. While some public data and reviews suggest a focus on a friendly atmosphere and quality products, it's also important to consider the full spectrum of customer feedback to get a complete picture. This article will provide a detailed overview of Gigi's Sugar Bar, including its location, menu offerings, and the key features that define the customer experience, all based on factual information to help locals make an informed decision.


Location and Accessibility

Gigi's Sugar Bar is conveniently located at 604 Torrence Ave, Calumet City, IL 60409. This address places it on a prominent street, making it a well-known and easily accessible destination for residents in the community. Its position on Torrence Avenue, a key thoroughfare, ensures that the shop is readily reachable by car.

For those driving, street parking is likely available in the vicinity, providing a straightforward option for a quick visit. The location is an integral part of the Calumet City community, making it a familiar stop for those who live and work in the area. The ease of access is a key factor in making it a practical choice for locals seeking a quick treat or a scheduled dessert run.


Services Offered

Gigi's Sugar Bar offers an extensive and eclectic menu that goes beyond just ice cream. The services are designed to provide a variety of options to satisfy different cravings, from classic desserts to savory snacks.

  • Funnel Cakes: A major highlight of Gigi's Sugar Bar is its funnel cakes. The menu includes plain, customized, and loaded funnel cakes. It is a popular item for those seeking a sweet and indulgent dessert. However, customer reviews have noted issues with preparation, such as the cake being soggy due to melted whipped cream or being "hard as rock."

  • Ice Cream and Popsicles: The shop also offers a selection of ice cream and traditional Mexican-style popsicles (paletas). Some of the unique popsicle flavors include Ferrero Rocher, Masapan, and Avocado, indicating a focus on unique and authentic tastes. This variety provides a different kind of frozen dessert experience compared to standard ice cream shops.

  • Savory Snacks: To balance the sweet treats, Gigi's Sugar Bar offers a range of savory snacks. The menu includes items like Mexican Corn in a cup, Chips with Cheese, and fried quesadillas. These options make the shop a versatile destination for a wider range of appetites.

  • Smoothies and Shakes: For those who prefer a drinkable treat, the menu features smoothies, made with real fruit, and various milkshakes. These beverages offer a refreshing alternative and can be customized to personal taste.

  • Other Desserts: The offerings also extend to items like churros, cheesecakes, and Oreo mousse cakes, providing even more options for customers with a sweet tooth.


Features and Highlights

Gigi's Sugar Bar is defined by several features that set it apart in the local market. While the shop aims for a positive customer experience, public data and reviews provide a mixed picture of its operational highlights.

  • Diverse Menu: The most significant highlight of Gigi's Sugar Bar is its wide and unique menu. The combination of classic American-style funnel cakes with traditional Mexican treats like Mexican corn and a variety of flavored popsicles creates a compelling and distinct culinary offering. This diversity appeals to a broad customer base and provides a new experience for many in Illinois.

  • Authentic Flavors: The inclusion of Mexican-style snacks and popsicle flavors like Avocado and Masapan suggests a commitment to authentic and traditional tastes, which can be a major draw for customers familiar with these flavors or those looking to try something new.

However, it is crucial to address the significant concerns raised by multiple customer reviews. The most notable issues revolve around product quality and customer service. Customers have reported receiving funnel cakes that were either soggy or "hard as rock," indicating a lack of consistency in food preparation. Furthermore, the handling of customer complaints, as detailed in one review, shows a breakdown in communication and a reluctance to resolve issues. The refusal to remake a subpar order, even when the customer offered to pay for a new one, and the subsequent unprofessional conduct of employees are major red flags. This suggests that while the menu is diverse, the execution and service can be inconsistent and, at times, severely lacking.


Contact Information

For those in Calumet City and the surrounding Illinois area who wish to visit or contact Gigi's Sugar Bar, here is the essential information:

Address: 604 Torrence Ave, Calumet City, IL 60409, USA

Phone: (708) 933-0144


Conclusion: Why This Place Is Suitable for Locals

Gigi's Sugar Bar is a local business that offers a very unique and diverse menu of treats, making it an interesting option for residents of Calumet City and the Illinois region. Its appeal lies in its creative blend of classic American desserts like funnel cakes and a variety of Mexican-inspired snacks and popsicles. For those looking for a place with a wide range of options to satisfy different cravings, the menu is a strong point.

However, based on the factual public data from customer reviews, it is essential for locals to be aware of the significant inconsistencies in both product quality and customer service. The reported issues with soggy or poorly made food and the very negative experiences with staff refusing to rectify a problem point to serious operational shortcomings. While the concept of Gigi's Sugar Bar is appealing, the execution, as described by multiple customers, can be problematic. Therefore, a local's decision to visit this establishment should be made with these factors in mind. It may be a place to find a unique treat, but customers should be prepared for potential challenges with their order and the service they receive.

Gigis Sugar Bar Food & drink

  • Food

  • Elote US$3.95
  • Beef Pizza Puff US$7.95
  • Tostilocos
  • Prepared Pork Rinds US$9.99
  • Fried Quesadilla
  • 3 Tamales For US$9.99
  • 2 Fried Quesadillas
  • Nachos W/ Cheese
  • Nachos W/ Meat
  • Loaded Nachos US$11.95
  • Cheese Fries US$7.99
  • Single Taco US$3.75
  • 3 Taco Special
  • Bbq Rib Tips W/ Fries
  • Mozzarella Sticks US$6.95
  • Aguas Frescas

  • Mango
  • Misc

  • Escamocha
  • Fresh Fruit Bowl US$9.95
  • Strawberries With Cream US$9.75
  • Churros, Funnel Cakes & More

  • Plain Churro US$2.50
  • Filled Churro US$3.50
  • Oreo Churro US$3.95
  • Regular Funnel Cake
  • Loaded Funnel Cake US$11.00
  • House Special

  • Jumbo Banana Split
  • Small Banana Split US$9.75
  • Chocobanana
  • Waffle Bowl Sundae US$9.95
  • Churro Sundae US$9.95
  • Oreo Churro Sunae US$12.99
  • Gigi's Strawberry Churro Sundae
  • Chamoyadas
  • Others

  • Pineapple
  • Peach
  • Kiwi
  • Melon
  • Blueberries
  • Fruit And Milk Bars US$3.50
  • Mango Tamarind Bar US$4.00

Gigis Sugar Bar Details

  • Service options

  • Delivery
  • In-store shopping
  • Takeaway
  • Accessibility

  • Wheelchair-accessible car park
  • Atmosphere

  • Casual
  • Trendy
  • Planning

  • Quick visit
  • Payments

  • Cash only
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Children

  • Good for kids
  • Parking

  • Free parking lot

Gigis Sugar Bar Photos

Gigis Sugar Bar Picture 1Gigis Sugar Bar Picture 2Gigis Sugar Bar Picture 3Gigis Sugar Bar Picture 4Gigis Sugar Bar Picture 5Gigis Sugar Bar Picture 6Gigis Sugar Bar Picture 7Gigis Sugar Bar Picture 8Gigis Sugar Bar Picture 9Gigis Sugar Bar Picture 10

Gigis Sugar Bar Location

Gigis Sugar Bar

604 Torrence Ave, Calumet City, IL 60409, USA

Gigis Sugar Bar Reviews

An average rating of ★4 from 104 user reviews.

funnel cakechurrosmoneypricessmoothiecornremadeelotewhip creamsoursop

★ 5★ 4★ 3★ 2★ 1

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