Kilwins Ice Cream - Chocolate - Fudge Introduce
When you're strolling through the picturesque downtown of Frankfort, Michigan, a visit to Kilwins is a tradition for many locals and visitors. More than just an ice cream shop, Kilwins is a sweet sanctuary offering a delightful array of handcrafted chocolates, creamy fudge, and, of course, their famous original recipe ice cream. Located at 413 Main St, this local gem is a cornerstone of the community, providing a classic confectionery experience that has been cherished for generations. This article provides a detailed overview of the Frankfort Kilwins, highlighting its unique offerings, commitment to customer service, and why it has become a staple in the northern Michigan region.
Kilwins has a long-standing reputation for quality, and the Frankfort location lives up to that standard. The store is clean, well-laid out, and filled with the irresistible aroma of chocolate and fresh waffle cones, creating an inviting atmosphere from the moment you step inside. The commitment to crafting high-quality products is evident in every item, from the rich, flavorful ice cream to the decadent fudge that is a particular standout. Their "Salted Caramel fudge" is often cited by customers as a reason for a return visit, proving that their dedication to traditional recipes and premium ingredients pays off. The overall experience is one of indulgence and nostalgia, making it a perfect spot for families, couples, and individuals looking for a special treat.
What truly sets Kilwins apart, especially for local patrons, is their exceptional customer service. The staff is consistently described as super friendly, helpful, and attentive. This is particularly important for customers with specific needs, such as food allergies. The Frankfort Kilwins has received high praise for its knowledgeable and conscientious staff who go above and beyond to ensure a safe and enjoyable experience for everyone. As one customer review highlights, employees are well-versed in ingredients and take necessary precautions, like using clean scoops and scraping the top of ice cream buckets, to prevent cross-contamination. This level of care and attention to detail fosters a deep sense of trust and loyalty within the community, making Kilwins a reliable choice for families navigating dietary restrictions.
For locals in Michigan, a visit to Kilwins isn't just about satisfying a sweet craving; it's about the entire experience. It's about the friendly conversation with the staff, the pleasant atmosphere of the shop, and the confidence that you're getting a product that is made with care. The store's consistent excellence and unwavering commitment to customer well-being make it a local institution that residents are proud to frequent and recommend to others. This strong community bond is a defining characteristic of the Frankfort Kilwins, setting it apart from other businesses in the area.
The location of Kilwins in Frankfort is part of its appeal. Situated at 413 Main St, it's perfectly positioned within the vibrant heart of the city's downtown. This prime spot makes it easily accessible to anyone exploring the area on foot, whether they're coming from the beach, a nearby shop, or a restaurant. The store's placement on Main Street ensures high visibility and convenience, making it a natural stop for a sweet treat during a day of sightseeing. For those arriving by car, there is ample parking available nearby, allowing for a stress-free visit. The walkability of the area contributes to a relaxed and enjoyable experience, as customers can easily take their treats to go and enjoy them while strolling through the charming downtown streets. The accessibility of the location is a significant benefit for both residents running a quick errand and tourists enjoying a leisurely day in Frankfort.
The shop's layout and atmosphere are also designed with accessibility and comfort in mind. The clean and well-organized interior makes it easy to browse the wide selection of products, from the colorful ice cream case to the tempting displays of fudge and chocolates. The friendly and knowledgeable staff are always on hand to assist, ensuring that every customer, regardless of their mobility or needs, can have a positive experience.
Here is a list of the services offered at Kilwins Ice Cream - Chocolate - Fudge in Frankfort:
- A wide array of original recipe ice cream flavors, scooped to order.
- Handcrafted fudge, including popular flavors like Salted Caramel.
- A selection of premium chocolates, including truffles, caramel clusters, and more.
- Specialty products like caramel corn and brittle, often made fresh in-store.
- Custom ice cream cakes and pies for special occasions.
- Knowledgeable and attentive staff to assist with product information, including allergy concerns.
This extensive list of services highlights that Kilwins is more than just a place for ice cream. It's a full-service confectionery that can meet a variety of needs, from a simple scoop to a holiday gift box or a celebratory dessert. The emphasis on handcrafted items and fresh ingredients is a hallmark of the Kilwins brand and is a major selling point for customers who appreciate quality and tradition.
Here are some of the key features and highlights of this Kilwins location:
- Commitment to Allergy Safety: The highly-praised staff demonstrates a deep understanding of food allergies and takes proactive measures to ensure a safe experience for all customers.
- Signature Salted Caramel Fudge: This specific item is a local legend and a must-try for anyone visiting the store, showcasing the high quality of their handmade products.
- Wide Variety of Sweets: The shop offers a comprehensive selection beyond just ice cream, including fudge, chocolates, and other confections, making it a one-stop-shop for all sweet cravings.
- Prime Downtown Location: Its spot on Main Street in Frankfort ensures it's easily accessible and integrated into the community's vibrant social and commercial life.
- Friendly and Attentive Staff: The exceptional customer service provided by the staff, including their expertise and willingness to help, is a major highlight that customers consistently praise.
- Clean and Inviting Atmosphere: The well-maintained and aesthetically pleasing interior creates a comfortable and pleasant environment for a sweet treat.
Contact information for Kilwins in Frankfort is as follows:
Address: 413 Main St, Frankfort, MI 49635, USA
Phone: (231) 399-0350
In conclusion, the Kilwins in Frankfort, Michigan, is an ideal spot for locals and anyone visiting the region. Its prime location in the heart of downtown, combined with a clean and inviting atmosphere, makes it a convenient and pleasant destination. The store's extensive menu of high-quality, handcrafted ice cream, fudge, and chocolates ensures there's something for every taste. However, what truly makes Kilwins stand out is its exceptional customer service, particularly the staff's knowledge and care regarding food allergies, which builds trust and loyalty within the community. Whether you're a lifelong resident or a seasonal visitor, a stop at Kilwins is more than just a purchase—it's a delightful experience that captures the essence of a charming northern Michigan town. It is a suitable place for locals because it represents quality, tradition, and a deep commitment to the well-being and satisfaction of its customers, making it a true community treasure.
Kilwins Ice Cream - Chocolate - Fudge Food & drink
Mackinac Island Fudge
- Chocolate Fudge
the original butter, sugar & chocolate cooked then hand paddled to creamy perfection
- Turtle Fudge
handmade milk chocolate fudge with caramel and pecans our classic chocolate fudge loaded with pecans & ribboned with luscious carame
- Chocolate Peanut Butter Fudge
the perfect couple - creamy chocolate and fresh peanut butter fudge
- Peanut Butter Fudge
handmade peanut butter fudge perfectly creamy and sweet with the flavor of fresh-roasted peanuts
- New! Pumpkin Walnut Fudge
perfect for fall-- creamy pumpkin fudge loaded with delicious walnuts
- Chocolate English Walnut Fudge
delicate english walnuts enhance the sweetness of our chocolate fudge
- Double Dark Chocolate Fudge
handmade dark chocolate fudge we doubled the chocolate to achieve this dark, decadantly rich, smooth fudge
- Chocolate Pecan Fudge
fresh select pecans in our perfectly smooth chocolate fudge
Gift Baskets
- Family Fun
great for the family to share anytime.
- Treats For Everyone
a classic basket filled with great chocolates and confections.
- The Perfect Gift
for that someone special give the perfect gift you know theyll enjoy.
- The Thoughtful Gift
need a quick and thoughtful gift?
- The Party Sampler
gift basket with caramel corn, salt water taffy, cashew brittle, roasted almonds something for everyone. a mouth watering selection of kilwins favorites.
Kilwins Ice Cream - Chocolate - Fudge Details
From the business
- Identifies as LGBTQ+ owned
Service options
- In-store shopping
- Takeaway
- Dine-in
- Delivery
- On-site services
Highlights
- Great dessert
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Dining options
- Table service
Amenities
- Gender-neutral toilets
- Toilet
Atmosphere
- Casual
Crowd
- Family friendly
- LGBTQ+ friendly
- Transgender safe space
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Parking
- Free of charge street parking
Pets
- Dogs allowed outside
Kilwins Ice Cream - Chocolate - Fudge Photos










Kilwins Ice Cream - Chocolate - Fudge Location
Kilwins Ice Cream - Chocolate - Fudge
413 Main St, Frankfort, MI 49635, USA
Kilwins Ice Cream - Chocolate - Fudge Reviews
pricedcaramelsundaeskey lime piesea saltapplescoopsummercherrycandy
★ 5★ 4★ 3★ 2★ 1Kilwins was great! Very tasty ice cream and super friendly and helpful staff inside! My son has multiple food allergies but Maggie and Theo were sooo knowledgeable when it came to the ingredients and what the best options were for us and they made sure to scrape off the top of the ice cream bucket and used clean scoops to make it as safe as possible! Such a good experience.
July 08 · Chris MathisClean and well laid out. Very attentive staff. It's pricey but there's nothing else that comes close to Kilwins Salted Carmel fudge.
July 01 · Brian KellerTheo is absolutely wonderful! Every time I visit, I am so happy to see them. They are incredibly knowledgeable about their products and are always willing to help and answer any questions.
June 23 · Alexandra RumohrMy boys love to go to this sweet little shop while in Frankfort. Kilwin's serves a multitude of chocolates, ice cream, fudge and caramel apples.
August 18 · Jessica McKeeWhen I walked in I was immediately reminded of Mackinaw Island. I spent a summer there so it’s a fond memory. I was quickly and politely greeted and after some polite conversation I was on my way with a fresh waffle cone full of ice cream on a hot day. What could be better than that? I even went back a couple of days later when I noticed on their website that they were offering a free 1/2 lb of fudge with the purchase of one lb. Well worth the trip back!!
July 04 · Erica
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