MilkShake Factory Ann Arbor Introduce
For Ann Arbor residents seeking a sweet escape, MilkShake Factory at 326 S Maple Rd is a destination that delivers much more than its name implies. This isn't just a place to get a milkshake; it’s a full-fledged dessert experience, rooted in a family legacy of chocolatiers dating back to 1914. The shop is celebrated for its commitment to high-quality, house-made ingredients, which are evident in every handspun shake and crafted chocolate. As part of the Ann Arbor community, the MilkShake Factory has quickly become a beloved spot for both casual treats and special occasions, offering a unique and engaging atmosphere that sets it apart from a typical ice cream shop.
The quality and creativity of the products are a consistent theme in customer reviews. One happy customer, who described the shop as their "new summer spot," raved about the "absolutely delicious" milkshakes, specifically praising the "campfire s'mores" and "raspberries and cream" flavors. They also enthusiastically recommended the house-made chocolate bark as a "must try." The shop's ability to create memorable experiences is further highlighted by a review of a chocolate-making party for kids. The customer was thrilled with the "amazing party" in the private room, praising the "friendly, patient and accommodating" staff and noting how much fun the kids had. These reviews collectively showcase the MilkShake Factory's success in not only providing exceptional desserts but also in creating a welcoming environment that is perfect for celebrating special moments. This commitment to both product excellence and customer experience is what makes the MilkShake Factory a cherished local business in Ann Arbor.
Location and Accessibility
MilkShake Factory Ann Arbor is conveniently located at 326 S Maple Rd, Suite 326. Situated in the Westgate Shopping Center, it is a highly accessible destination on Ann Arbor's west side. The location is easily reached from various parts of the city and is a convenient stop for those running errands or looking for a dessert outing. The shopping center provides a free parking lot with a sufficient number of spaces, including accessible parking, making it easy for customers to visit. The shop itself is wheelchair-accessible, ensuring that it is a welcoming space for everyone. The combination of a central location and easy accessibility makes the MilkShake Factory an ideal choice for a quick treat or a planned celebration.
Services Offered
Handspun Milkshakes: The cornerstone of the menu, featuring a wide variety of signature, gourmet, and classic milkshakes. Flavors range from the popular Campfire S'mores and Raspberries & Cream to the indulgent Chocolate Cake Shake and Salted Caramel Pretzel. A selection of non-dairy shakes is also available.
House-made Chocolates: As a business with a long history of chocolatiers, the shop offers a variety of small-batch, house-made chocolates. This includes chocolate barks, peanut butter toffee, and other decadent confections, which are a highly recommended treat.
Craft Sundaes and "Not Shakes": The menu extends beyond shakes to include a variety of craft sundaes, such as the Hot Fudge Brownie Sundae and Strawberry Shortcake Sundae. Other offerings like the Strawberries & Cream Molten Cup provide even more dessert options.
Private Parties and Events: The store features a private room that can be booked for special events like birthday parties. These parties often include activities like chocolate-making, offering a fun and engaging experience for kids and adults alike.
Catering to Dietary Needs: The MilkShake Factory is committed to accommodating various dietary restrictions, with a selection of dairy-free and gluten-free options available. The staff is trained to handle allergies and minimize cross-contamination.
Loyalty Rewards Program: Customers can sign up for a rewards program to earn points on purchases, with perks like a free milkshake on their birthday and exclusive offers.
Features / Highlights
High-Quality, House-made Ingredients: The shop's commitment to using high-quality ingredients, including house-made ice cream and small-batch chocolates, is a major highlight. This dedication to craftsmanship results in a superior product that customers can taste.
Engaging Party Experience: The availability of a private room for chocolate-making parties is a unique and beloved feature. It provides a creative and memorable way to celebrate special occasions and is a testament to the staff’s accommodating nature.
Diverse Menu for All Tastes: With a menu that includes everything from classic milkshakes and non-dairy options to house-made chocolates and sundaes, the MilkShake Factory caters to a wide range of preferences and dietary needs, ensuring there is something for everyone.
Friendly and Patient Staff: Customer reviews consistently praise the staff for being friendly, patient, and accommodating, creating a warm and welcoming environment that enhances the overall experience.
Year-Round Destination: Unlike some seasonal ice cream shops, the MilkShake Factory is open year-round, making it a reliable spot for a sweet treat no matter the weather. Its offerings are suitable for any season, from a cool milkshake in the summer to a hot fudge sundae in the winter.
Contact Information
For those who want to visit the MilkShake Factory Ann Arbor or book a private event, here is the essential contact information.
Address: 326 S Maple Rd Suite 326, Ann Arbor, MI 48103, USA
Phone: (734) 275-3883
Conclusion: Why this place is suitable for locals
MilkShake Factory Ann Arbor is a perfect fit for the local community due to its unique combination of high-quality products, a wide variety of offerings, and a truly engaging atmosphere. The shop's deep-rooted history in chocolate-making ensures a level of craftsmanship that is evident in every bite and sip. For families, the option to host a private chocolate-making party provides a one-of-a-kind way to celebrate. For a casual outing, the extensive menu, with its delicious milkshakes, sundaes, and house-made barks, means there is always something new and exciting to try. The friendly and accommodating staff create an environment where every customer feels valued and a part of the experience. It's a place that fosters community and creates lasting memories, making it much more than just a dessert shop. The MilkShake Factory is a beloved local gem that adds a touch of sweetness and joy to life in Ann Arbor.
MilkShake Factory Ann Arbor Details
Service options
- In-store pick-up
- In-store shopping
- Takeaway
- Dine-in
- Delivery
- On-site services
Popular for
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Assistive hearing loop
Dining options
- Seating
- Table service
Amenities
- Toilet
Atmosphere
- Casual
- Trendy
Crowd
- Family friendly
- Groups
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Parking
- Free parking lot
MilkShake Factory Ann Arbor Photos










MilkShake Factory Ann Arbor Location
MilkShake Factory Ann Arbor
326 S Maple Rd Suite 326, Ann Arbor, MI 48103, USA
MilkShake Factory Ann Arbor Reviews
dairystrawberrypeanut butterchocolate barkpretzelsraspberrybananas fostercookie jarfundraisergreat milkshakes
★ 5★ 4★ 3★ 2★ 1So happy we checked this place out! The milkshakes were absolutely delicious and you can taste the high quality ingredients used. We got the campfire s’mores and raspberries and cream shakes and loved them both. They also make chocolate bark in house which is a must try!! This is our new summer spot.
April 03 · Jasprit KaurWe recently had a chocolate making party with our friends. It was an amazing party of 11 kids in a private room inside the store. The kids had so much fun making their own chocolate barks. While waiting for the chocolate to set, the kids can enjoy a mini milkshake. The manager and staff were very friendly, patient and accommodating during our party. Everyone can't stop raving about how wonderful the party was. Thank you Milkshake Factory!
June 30 · Yohana IsabellaAbsolutely delicious chocolate barks and truly outstanding service. I really appreciated the special deal where you can mix and match three or six pieces. That made it easy to try a variety without overthinking it. The complimentary samples were a thoughtful touch and honestly sealed the deal for me. I had been hesitant, thinking the barks might be too sweet, but they were perfectly balanced and not overly sugary at all.The sweetest thing there, in fact, was the staff member helping us. They were so warm, friendly, and genuinely helpful, which made the experience even better. I am already looking forward to going back, and next time, I am definitely treating myself to one of their milkshakes. Oh, the S'mores was the best! So good!
July 16 · Lewis CardenasThe MilkShake Factory in Ann Arbor played a key role in making our recent Saline School Robotics Team fundraiser a tremendous success!From the beginning, the management team was incredibly supportive—quickly coordinating everything needed to ensure the event ran smoothly. Their staff was warm, welcoming, and even provided us with space to showcase our robot and presentations, which created a fantastic experience for everyone who attended.Most importantly, the treats were a hit! Everyone loved the delicious milkshakes and the impressive variety of freshly made chocolates. The cake pops, in particular, were a huge favorite among the kids!We're truly grateful for The MilkShake Factory’s generosity and community spirit. Thanks to their support, our students are one step closer to reaching their goals at the upcoming robotics event.
May 28 · sanjeewani palagamaWhether you're a chocoholic like me, or not, this one is worth a visit. Atleast once on a visit to A2. Especially since Godiva closed over at BriarwoodMall. So many different options for shakes or just dessert, and made wholesomely without tasting like just sugar.I tried the chocolate cake shake and just expected it to taste like it, but instead it had actual chocolate cake in it. Loved it. Sumptuous! Gotta try.
May 24 · Vazir Fatehi
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