MilkShake Factory (McMurray) Introduce
A Sweet Retreat in McMurray: The MilkShake Factory Experience
The MilkShake Factory is not just a place to grab a quick treat; it's a destination that has become a favorite for many families and dessert lovers in the Pittsburgh region. With a location in McMurray, this beloved shop offers an experience that is both welcoming and delightfully indulgent. Known for its extensive and creative menu of handspun milkshakes, The MilkShake Factory has established itself as a premier spot for high-quality frozen confections. The moment you step inside, you are greeted with a warm and friendly atmosphere that makes every visit a pleasant one. The brand's reputation for using farm-fresh dairy and crafting each shake with care is a key reason why it has garnered such a loyal following.
What truly sets The MilkShake Factory apart is its commitment to variety and innovation. The menu is a testament to this, featuring an impressive array of signature, gourmet, and classic shakes. They have mastered the art of combining traditional flavors with creative new ideas, ensuring there's always something to pique your interest. This dedication extends to their seasonal and holiday offerings, a feature that customers frequently praise. These limited-time shakes create a sense of excitement and make each visit feel like a new adventure. The welcoming staff, including managers like Kelan, who are noted for being "delightful to talk to and very nice," further enhance the positive experience. This combination of exceptional products and outstanding customer service makes the McMurray location a standout in the local dessert scene.
Conveniently Located on Washington Road
The MilkShake Factory's McMurray location is situated at 3840 Washington Rd, McMurray, PA 15317, USA. This address places it directly on a major thoroughfare, making it a highly accessible destination for residents of McMurray and the surrounding communities. Washington Road, also known as Route 19, is a main artery that runs through many of Pittsburgh's South Hills suburbs, ensuring that the shop is easy to find for both locals and visitors. Its prime location makes it a perfect stop for families coming home from a day of errands, a quick detour for a sweet treat, or a planned outing with friends.
The area around the shop is bustling, with ample parking typically available, which adds to the convenience of a visit. Being located on a major road means it is well-connected to other parts of the region, including Upper St. Clair, Bethel Park, and Canonsburg, making it a popular choice for residents from a wide geographic area. The visibility and easy access of the location are significant factors in its success, drawing in a steady stream of customers eager to get their hands on a delicious, handcrafted milkshake.
A Menu Full of Sweet Surprises
The MilkShake Factory offers a comprehensive menu of services and products that extend beyond its signature milkshakes. These offerings are designed to cater to a wide range of tastes and preferences, ensuring every guest finds something they love.
- A vast selection of handspun milkshakes, including classic flavors like Chocolate and Vanilla, as well as unique Signature and Gourmet creations like Campfire S'mores and Salted Caramel Pretzel.
- Seasonal and holiday-themed shakes, which are a major highlight and a reason for frequent visits from loyal customers.
- A variety of "Not Shakes" options, such as delicious sundaes and floats, for those looking for a different kind of frozen treat.
- Dairy-free milkshake options, including flavors like chocolate, cookies and cream, and strawberry, to accommodate customers with dietary restrictions.
- Gourmet chocolates, including items like chocolate-dipped strawberries, chocolate bark, and other fine confections, offering an alternative to the frozen desserts.
This diverse menu ensures that The MilkShake Factory is a one-stop-shop for all things sweet, from a classic milkshake to a more elaborate chocolate treat.
Exceptional Features and Customer-Focused Highlights
What truly makes the MilkShake Factory a standout in the region are the features and highlights that consistently receive praise from its customers.
- Creative and Seasonal Flavors: The constant introduction of new shakes for every season and holiday keeps the menu fresh and exciting, encouraging repeat visits from loyal patrons eager to try the latest creation.
- High-Quality Ingredients: The use of farm-fresh dairy and high-quality, house-made ice cream ensures a rich, creamy, and flavorful base for every milkshake.
- Friendly and Welcoming Staff: Customers consistently praise the polite and welcoming staff, highlighting the positive impact that friendly service has on the overall experience.
- Family-Friendly Atmosphere: The shop’s environment is ideal for families, with a wide variety of options that appeal to both children and adults, making it a perfect spot for a weekend treat.
- Beyond Just Shakes: The availability of gourmet chocolates and other desserts provides a comprehensive offering that appeals to a broader range of tastes and occasions.
These features combine to create a memorable and enjoyable experience that goes far beyond a simple transaction, building a strong connection with the local community.
Contacting The MilkShake Factory in McMurray
To plan your visit or for more information about their menu, here is the essential contact information for The MilkShake Factory in McMurray:
Address: 3840 Washington Rd, McMurray, PA 15317, USA
Phone: (724) 942-8168
The staff at this location is ready to assist you with any questions and help you choose the perfect milkshake.
Why The MilkShake Factory is a Local Favorite
For the people of McMurray and the broader Pittsburgh area, The MilkShake Factory is much more than a place to get a milkshake; it's a cherished part of the community. Its suitability for locals stems from its combination of high-quality products, creative menu, and outstanding customer service. It’s the kind of place you can rely on for a consistently great experience, whether you're bringing the kids for a treat or stopping by for a personal indulgence. The frequent rotation of seasonal flavors ensures that even regular visitors are never bored, and the friendly staff, as noted by customer reviews, makes every trip feel special.
In a region that values local businesses, The MilkShake Factory stands out by offering a unique and memorable product in a welcoming environment. It is the perfect spot for celebrating a special occasion or simply enjoying a simple pleasure. The brand has successfully blended a commitment to traditional quality with a modern, innovative approach to its menu, creating a place that truly belongs to the community.
MilkShake Factory (McMurray) Details
Service options
- In-store pick-up
- In-store shopping
- Takeaway
- Dine-in
- Delivery
- On-site services
Popular for
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Assistive hearing loop
Dining options
- Seating
- Table service
Amenities
- Toilet
Atmosphere
- Casual
- Trendy
Crowd
- Family friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
MilkShake Factory (McMurray) Photos










MilkShake Factory (McMurray) Location
MilkShake Factory (McMurray)
3840 Washington Rd, McMurray, PA 15317, USA
MilkShake Factory (McMurray) Reviews
pricemanagementsundaewhip cream
★ 5★ 4★ 3★ 2★ 1It was my first time going into Milkshake Factory this past weekend and I couldn’t have had a better experience. The staff was very welcoming and the milkshakes me and my kids got were incredible!! One of the managers, Kelan, was delightful to talk to and very nice! I will definitely be going back soon
June 24 · Chloe WattsIt's definitely one of my favorite stops. I visit frequently. The staff is always polite. They always have a new shake for every season and holiday.
March 15 · J BLove the shakes here. The staff have made a few careless mistakes before but the marketing team has made up for them. Will definitely continue going back.
April 14 · Brandon RandolphSome of the best milkshakes I’ve EVER had. Always exceptional
June 12 · Samuel RoccoI want to update my review, after communicating with Jesse Byrnes from the Milkshake Factory.I received a quick response from this review and I reached out to Jesse, by email as requested in the response.Thank you for using this as a training point, and making right by the customer.Worst $7.00 I ever spent. I ordered a salted Caramel milkshake (which I've done numerous times at both, this location and Bridgeville, and they have always been good). I got a cup of salt and milk with a dollop of whip cream. There was no milkshake texture and no caramel. Even with the whip cream, it didn't reach the top of the cup. Definitely shouldn't have left a tip!
December 13 · Lisa Mazza
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