Norm's Dairy Creme Introduce
Grand Haven, Michigan, is a city famous for its vibrant waterfront, scenic channel, and, as many locals would agree, its abundance of excellent ice cream shops. Among the many choices, a new name has recently joined the ranks, carrying with it a bit of local history: Norm's Dairy Creme. This establishment, which opened in the summer of 2025, has taken over a beloved city-owned location, bringing a new business to a spot where locals have long enjoyed frozen treats. It’s a fresh start for a historic location, offering a new menu and a new rhythm for those seeking a sweet escape by the water. With new ownership from the same family behind the well-known Norm's in East Grand Haven, this new venture aims to establish its own identity while honoring the tradition of serving quality ice cream to the community.
The opening of Norm's Dairy Creme is a significant event in Grand Haven, representing both a change and a continuation. The owners have taken on the challenge of serving a new, bustling, and highly tourist-driven area, distinct from their other established location. This presents a unique set of opportunities and challenges. On one hand, the prime location on the channel guarantees a steady stream of customers eager for a cold treat on a hot day. On the other hand, it requires adapting to the fast pace and high expectations of a tourist hotspot. The shop's debut is a work in progress, as new businesses often are, and the owners and staff are likely working hard to find their groove.
Norm's Dairy Creme offers a range of classic ice cream creations, designed to appeal to both long-time residents and new visitors. While some may miss the specific nostalgic offerings of the previous business, the new menu aims to create its own legacy. The presence of sundaes, soft serve, and other favorites provides a solid foundation for a successful ice cream shop. The friendly, young staff, a staple of many seasonal ice cream shops, contributes to the positive, summery atmosphere. While there may be some initial adjustments as the business finds its footing in such a high-traffic area, the core mission of providing delicious ice cream remains. The shop is a testament to Grand Haven's enduring love for ice cream, and its presence adds another chapter to the city’s rich culinary story.
With its delicious sundaes and prime location, Norm’s Dairy Creme is poised to become a new tradition for families and friends gathering by the water. It’s a place where new memories can be made, one scoop at a time.
---Norm's Dairy Creme is situated at an unbeatable location: 1 N Harbor Dr, Grand Haven, MI 49417, USA. This address places it directly on the channel, a primary artery of Grand Haven's waterfront and a hub of tourist and local activity. The shop is right next to the walkway that leads to the famous Grand Haven lighthouse and pier, making it a natural stop for anyone enjoying the area's most popular attractions. Its position on North Harbor Drive ensures it's easily visible and accessible to the constant flow of foot traffic.
The accessibility of this location is a major highlight. For those who have been enjoying a day at the beach, walking the boardwalk, or watching the boats go by on the channel, Norm's Dairy Creme is a convenient and logical place to stop for a treat. While parking can be a challenge in the busy summer months, the shop is designed to cater to pedestrians, making it an effortless part of any walk along the waterfront. This prime location is both a blessing and a challenge, as it requires a business to be prepared for constant demand.
The shop’s presence in a city-owned spot that has long housed an ice cream business gives it a sense of continuity and familiarity, even as a new establishment. Its location is a key part of the Grand Haven summer experience, and Norm's Dairy Creme is well-positioned to become a memorable part of a day by the water for many visitors and locals alike.
---Norm's Dairy Creme offers a variety of classic ice cream shop services and products, designed to provide a delicious and satisfying experience for everyone.
- Ice Cream Sundaes: A major highlight of their menu is the variety of sundaes available. Customers have enjoyed options like the turtle sundae, almond joy sundae, and peanut butter cup sundae, which are rich and flavorful.
- Soft Serve Ice Cream: Norm's Dairy Creme provides a soft serve option, a classic favorite that is perfect for a hot day. It’s a simple, straightforward treat that many people crave.
- Blizzard-style Mix-ins: The shop offers a blizzard-style dessert where ice cream is blended with mix-ins. While some customers have noted a lighter amount of mix-ins, this option provides a customizable treat for those who want more than a simple scoop.
- Hard Scoop Ice Cream: Beyond soft serve, the shop also provides hand-dipped hard ice cream, ensuring there is a variety of textures and flavors to choose from.
The menu is crafted to cover all the bases of a classic ice cream shop, providing the familiar and beloved options that people expect to find at a waterfront location.
---Norm's Dairy Creme, as a new business, has several notable features that make it stand out.
- Delicious Sundaes: The sundaes are a major draw. Customers have consistently praised their flavor and quality, with options that are both classic and exciting.
- New Business Energy: Being a new establishment, the shop has a fresh energy. While the staff is finding their rhythm, they are described as being nice and quick, which is important for a busy location.
- Prime Waterfront Location: The most significant highlight is its position on the Grand Haven channel. This makes it a perfect stop after a walk to the lighthouse, offering beautiful views and a great atmosphere.
- Accepting of Credit Cards (with a caveat): While the shop has a two-tiered pricing system for cash vs. credit, the fact that they accept credit cards at all is a convenience that many customers appreciate in a tourist area.
These features, combined with the newness of the business, make Norm's Dairy Creme an interesting and appealing destination for those in Grand Haven.
---For those looking to visit Norm's Dairy Creme, here is the essential contact information:
Address: 1 N Harbor Dr, Grand Haven, MI 49417, USA
Phone: (616) 888-7664
The shop's location on North Harbor Drive makes it a key landmark on the Grand Haven waterfront.
---For locals in Grand Haven, Norm's Dairy Creme is a suitable and appealing choice for several reasons. As a new business in a familiar spot, it offers a fresh take on a cherished community tradition. It's an opportunity to support a local business that is expanding its presence in the community. The shop provides a destination for a family outing or a casual treat, located right in the heart of Grand Haven’s most popular attractions. While the business is still finding its footing, the core product—delicious ice cream—is already a hit.
The presence of a new, well-regarded brand like Norm’s in this prime location adds to the vibrant local scene. It’s a place where families can create new memories, enjoying classic sundaes after a day of fun by the water. The friendly staff and delicious menu make it a welcoming spot for anyone in the community. Norm's Dairy Creme is suitable for locals because it represents a new chapter for a historic location, continuing the tradition of bringing happiness to Grand Haven residents and visitors, one scoop at a time.
Norm's Dairy Creme Food & drink
Dairy Free
- Vanilla
- Dole Whip
Flavor Burst
- Blue Goo
- Green Apple
- Bubble Gum
- Raspberry
- Strawberry
- Black Cherry
- Butterscotch
Shakes
- Caramel
- Mixed Berry
- Black Raspberry
- Vanilla
- Chocolate
- Marshmallow
- Hot Fudge
- Butterscotch
- Cherry
- Blueberry
- Peanut Butter
- Banana
- Mint
- Pineapple
- Strawberry
- Red Raspberry
Slushy
- Orange
- Grape
- Lemon
- Watermelon
- Cherry
- Sour Apple
- Lemon Lime
- Red Raspberry
- Strawberry
- Blue Raspberry
- Strawberry Kiwi
Sundaes
- Hershey's Syrup
- Butterscotch
- Red Raspberry
- Blueberry
- Hot Fudge
- Banana
- Cherry
- Marshmallow
- Black Raspberry
- Strawberry
- Peanut Butter
- Pineapple
- Caramel
- Mint
Flurries
- Cheesecake
- Butterfinger
- Cookie Dough
- Gummy Bear
- Brownie
- Twix
- Kit-Kat
- Heath
- Snickers
- Reeses
- Oreo
- Nerd
- Crunch
- Mint
Boat
- One Size Banana Boat US$10.95
- Face Popsicle US$3.75
Extras
- Sugar Cones US$1.00
- Waffle Cone US$1.50
- Sprinkles US$1.00
- Chopped Nuts US$0.50
- Spanish Nuts US$1.00
- Hardening Dip US$1.00
Special Sundaes
- Mixed Berry
- Dusty Road
- Cookie Dough
- Andes
- Banana Split
- Snickers
- Banana Royal
- Almond Joy
- Brownie
- Kit Kat
- Caramel Green Apple
- Kit Kat
- Turtle
Norm's Dairy Creme Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Dining options
- Seating
- Table service
Amenities
- Toilet
Crowd
- Family friendly
- LGBTQ+ friendly
- Transgender safe space
Payments
- Credit cards
- Credit cards
Children
- Good for kids
Parking
- Free of charge street parking
- Free parking lot
- On-site parking
Pets
- Dogs allowed outside
Norm's Dairy Creme Photos










Norm's Dairy Creme Location
Norm's Dairy Creme
1 N Harbor Dr, Grand Haven, MI 49417, USA
Norm's Dairy Creme Reviews
sundaeturtlepricesboardwalkshakescherrywhipped creampeanut butterveganchili
★ 5★ 4★ 3★ 2★ 1We're convinced that Grand Haven is a happy place because of the number of ice cream shops there are. Norm's is delicious. We had the turtle sundae, almond joy sundae and the peanut butter cup sundae. You can't go wrong with ice cream and you can't be unhappy! We were too excited and started eating so the pictures are ugly.
June 10 · Rhonda HarrisThis review is for Norm’s - not the former historic Dairy Creme as most of the other reviews listed here with Google. It’s a new business that just opened in summer of 2025 - same owners as Norm’s in east town of Grand Haven. They took over this City-owned spot when the former ice cream business owners retired last year.This was my first time to experience what Norm’s on the channel is all about. I was expecting to see and hopeful, that the new business kept at least a couple if not more, classic menu items from the original Dairy Creme as a tribute (they are using the same name after all). Maybe I missed them? Instead, the first largest sign that caught my attention is about what not to ask for (switch cup size or something). Nothing real special struck me on the menu that says ‘welcome to the waterfront in Grand Haven’. I defaulted quickly to their blizzard (DQ branded name). Plenty of okay ice cream for the size filled the cup, but there was about 1 teaspoon of fun mixed in. I could barely find it.Overall, the teen staff was nice and quick, although there wasn’t a line whatsoever on a steaming hot day. I was also surprised to see two prices for everything - cash or credit. That’s just odd. If you need to charge a fee for credit to make up the shortfall - bake it in.I’m willing to give Norm’s west another shot, although my first time was a bit blurry like my menu choice pic. Maybe there’re working on their rhythm as a new business in a much busier and touristy area? Summer is here - I’m already missing my weekly ‘Seth’s Favorite’.
June 22 · DFast , fun and friendly service, very clean. Dogs are welcome, great atmosphere. Beautiful setting on the waterfront.
June 24 · Julie TraverReally excellent and unexpectedly awesome vegan vanilla soft serve! Unfortunately, we were told their whipped cream was not vegan so we did not get that and that the chocolate syrup that was vegan is Hershey’s syrup.
July 01 · johnathan zhuGreat vegan options at this cute local ice cream shop right on the lake! I was able to get a fully vegan sundae, including whipped cream, which was probably the highlight for me! I got a strawberry sundae and my boyfriend got a black cherry ice cream smoothie which he loved!
June 17 · Grace Kraidich
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