Norm's Ice Cream Inc Introduce
Welcome to a unique destination for ice cream lovers in Highland, Michigan. Norm's Ice Cream Inc is not your typical ice cream parlor; it is the public-facing warehouse for a well-known ice cream truck supplier. This unique business model allows local residents to go "behind the scenes" and purchase their favorite novelty ice cream and frozen treats in bulk, just like a professional vendor. It's a place that offers incredible value and a wide selection, making it a favorite for families, event planners, and anyone looking to stock their freezer for the summer.
The experience at Norm's is a delightful twist on the traditional ice cream shop. As one customer review notes, you "order off the wall just like off the side of a truck." This fun, interactive approach makes every visit an adventure. Instead of ordering a single scoop, you get to choose from a vast catalog of frozen treats that are typically reserved for wholesale distribution. This includes everything from classic ice cream truck staples to nostalgic and novelty items that are difficult to find anywhere else. The sense of discovery and the sheer volume of options make it an exciting destination for both kids and adults.
The business is built on a foundation of great value and friendly service. The reviews consistently praise the staff and the owner, Mike, for their "amazing hospitality" and "great staff and service." This welcoming environment, combined with competitive pricing—such as the example of "sour wowers" and "bubblegum bars" for only $15 a box—makes it a highly appealing option for those looking to get the most for their money. It's a place that understands the joy of a good deal and the importance of a friendly face.
This article will provide a detailed look into what makes Norm's Ice Cream Inc such a local gem. We'll explore its unique location and accessibility, the specific types of services and products it offers, and the special features that set it apart from other ice cream destinations. For anyone in Highland or the surrounding areas of Oakland County, Norm's offers a one-of-a-kind experience that is well worth the visit. It's the kind of place that creates a lasting impression, turning a simple stop into a memorable outing.
The story of Norm's Ice Cream is a testament to the power of a niche business model. By opening its warehouse to the public, it has created a loyal following that appreciates the direct-to-consumer access. This approach not only benefits the customer with lower prices but also gives them a glimpse into the supply chain of a beloved summer tradition—the ice cream truck. This insider experience is a major draw for many, who enjoy the feeling of being in the know. It's a business that thrives on its unique premise and its strong connection to the community it serves.
As a local destination, Norm's Ice Cream Inc has a special place in the community. It's a go-to spot for stocking up for birthday parties, family gatherings, or just for having a freezer full of treats for the kids throughout the summer. The positive reviews, like the one from the customer who would drive "the whole 3 hours just to go there," highlight the shop's ability to turn a simple detour into a worthwhile journey. This kind of customer loyalty is a clear indicator of the quality of both the products and the service.
The location of Norm's Ice Cream Inc is a key aspect of its business model. It is situated at 700 N Milford Rd, Highland, MI 48357, USA. This address places it in a convenient area of Highland, easily accessible from major local roads. While it may not be in a bustling commercial center, its location as a warehouse destination is part of its charm. Customers know they are going to the source, which adds to the unique experience. The easy-to-find spot makes it a simple trip for those in Highland and surrounding communities like White Lake, Milford, and Hartland.
The accessibility of the location is well-suited for its purpose. Since customers are often purchasing larger quantities, having easy parking and access to a warehouse-style building is a practical advantage. It's designed for quick, efficient pickups, making it a great stop to stock up without the hassle of navigating a crowded retail space. The focus is on functionality and value, and the location reflects that. The fact that it is a physical location, and not just an online store, is a huge benefit for locals who want to see the products in person and receive personalized service.
Being located in Highland also means it is a part of the local economic landscape. It provides a unique service that is not replicated by typical grocery stores or ice cream parlors. This niche market position makes it an essential resource for many in the community. The simple, direct-to-public model is a refreshing change from a world of chain stores, and the physical location is a testament to its local, hands-on approach.
Norm's Ice Cream Inc's services are centered around its unique position as both a wholesale supplier and a retail outlet for the public. The business specializes in selling pre-packaged, novelty frozen treats in bulk.
- Bulk Ice Cream Sales: The primary service is selling boxes of pre-packaged ice cream and frozen treats. This includes a wide selection of items typically found on ice cream trucks, like the "sour wowers" and "bubblegum bars" mentioned in the reviews.
- Variety of Novelty Treats: The selection goes far beyond standard flavors. Customers can find everything from character-themed ice cream bars to classic Bomb Pops, ice cream sandwiches, and a diverse range of fruit bars and sundaes.
- Wholesale Pricing for the Public: The key benefit is that these products are available at wholesale prices, which is a significant saving compared to buying them individually from an ice cream truck or a convenience store.
- Friendly and Knowledgeable Staff: The staff, including the owner, are praised for their "super friendly and helpful" service. They are available to assist customers in finding what they're looking for and can provide information on the vast selection.
- Customized Ordering (by phone): The review about calling ahead to ensure a specific item was in stock highlights a valuable service. Customers can contact the store to check availability, which is particularly useful for those traveling a distance or planning a large event.
Norm's Ice Cream Inc is a standout in the local business scene due to a number of unique features and highlights that are consistently praised by its customers.
- "Behind the Scenes" Experience: The store's primary highlight is that it's the public-facing side of a famous ice cream truck supplier. This allows customers to see where the magic happens and purchase their favorite treats directly from the source.
- Unbeatable Value: As a direct-to-consumer wholesale outlet, the pricing is a major highlight. A box of 24 treats for a price like $15 is a significant value that is hard to find anywhere else.
- Exceptional Customer Service: The reviews consistently point to the owner and staff's friendly and welcoming nature. This personal touch and "amazing hospitality" create a positive and memorable shopping experience.
- Nostalgic Product Selection: The wide range of novelty ice creams evokes a sense of childhood nostalgia for many customers. Finding treats like "sour wowers" and "bubblegum bars" brings back fond memories and is a unique draw.
- Bonus Freebies: The mention of kids getting a "free ice cream" is a fantastic and heartwarming highlight. It's a small gesture that goes a long way in building customer loyalty and creating a family-friendly atmosphere.
Norm's Ice Cream Inc is a special place for stocking up on delicious treats. Here is the contact information to help you plan your visit.
Address: 700 N Milford Rd, Highland, MI 48357, USA
Phone: (248) 887-1931
It is highly recommended to call ahead, as one customer did, to confirm the availability of specific items, especially if you are traveling from a distance for a particular treat.
In conclusion, Norm's Ice Cream Inc is a perfect fit for locals in Highland and beyond. Its unique business model as a public-facing warehouse for ice cream truck supplies offers an unparalleled combination of great value, vast selection, and a fun, nostalgic experience. For families planning a party, for someone who wants to stock their freezer for the summer, or for anyone who simply misses the treats from a childhood ice cream truck, this is the ideal destination. The friendly service from the owner and staff, combined with the excellent pricing, makes every visit a rewarding one. It's a place where you can get a huge box of treats for the price of a few individual cones elsewhere. The high praise from customers who are willing to drive hours just to visit speaks volumes about its quality and appeal. Norm's Ice Cream Inc is not just an ice cream shop; it's a local institution that provides a unique and valuable service to the community.
Norm's Ice Cream Inc Menu
Ice Cream Products
- Lick a Color US$12.80
- Jr. Firecracker US$6.90
- Big Stick Cherry Pineapple Swirl US$12.80
- Olde Fashioned Vanilla Cones US$19.95
- Magnum US$20.05
- Jolly Rancher Snow Cone US$13.45
- Blue Bunny Cookies 'n Cream US$15.25
- 22 Lb. Ice Bag US$3.85
- Bomb Pop US$9.10
- Powder Puff US$11.95
Norm's Ice Cream Inc Details
Service options
- On-site services
- Takeaway
- Dine-in
Highlights
- Great dessert
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Dining options
- Table service
Atmosphere
- Casual
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Norm's Ice Cream Inc Photos










Norm's Ice Cream Inc Location
Norm's Ice Cream Inc
700 N Milford Rd, Highland, MI 48357, USA
Norm's Ice Cream Inc Reviews
pricespopsiclesrentalsdry iceboxescartneedspeoplephone
★ 5★ 4★ 3★ 2★ 1Norm's Ice Cream Is a pretty great place to visit it's behind the scenes of the famous ice cream truck. This is where they get their supplies and it's open to the public. You order off the wall just like off the side of a truck. And as a bonus the kids got a free ice cream You order in a cute little store then get it from the warehouse. Thanks - Mike the owner. Truly appreciate you're amazing hospitality. Great staff and service... and price!
June 29 · Greg GI called in the day before my girlfriend and I went on a road trip to make sure Norm's had sour wowers so we could make it a pit stop. They were super friendly and helpful on the phone and also in person, with only $15 a box for a 24 count?! Sold, and we also got a box of bubblegum bars for the same price. Wide selection of novelty ice cream/frozen treats. We felt super welcome and will definitely be back - the 30 minute detour was more than worth it and I would drive the whole 3 hours just to go there. 5/5!
June 16 · vi schaferFair prices. Bring a cooler. They have dry ice. Biggest frozen Snickers. You buy by the case. Most 24 count. Divide them up with your friends. Will go back.
August 13 · Rhoda JunttonenThese guys (and gals) are incredibly awesome. We rented an ice cream cart and purchased several boxes of ice cream for a graduation party. The price was good but the customer service was what really stood out. I had to deal with 3 or 4 people and everyone, and I mean everyone was extremely nice and helpful. Greeted us kindly and took care of us in such a great way that should be a standard for all businesses. That alone is a reason I will do business with this place again,.not to mention good prices on ice cream , the cart and ice. I think this cart is gonna be the hit of the party! I'm definitely going to recommend this place to all my friends and family, and I'm certain we'll be asked about it by many people at our event. Thank you Norm's!
June 23 · Sam HamedWe did Norm's for our son's grad party on recommendation from other family members and what a hit!! Not only is the ice cream awesome, but it's so fun to have the cart! and people just go in and grab what they want - kids and adults loved it! Easy pick up, the dry ice lasted all day and easy return. Loved it!
August 21 · Shannon Percy
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