Rita's Italian Ice & Frozen Custard Introduce
rita's middle river
Nestled in the heart of Middle River, Maryland, Rita's Italian Ice & Frozen Custard stands as a beloved local destination for anyone craving a cool, refreshing treat. While Rita's is a nationally recognized brand, this particular location has carved out its own special place in the community, becoming a go-to spot for families, friends, and anyone with a sweet tooth. Known for their signature blend of smooth Italian ice and rich, creamy frozen custard, Rita's offers a menu that goes far beyond the typical ice cream shop. This is a place where every visit feels like a small celebration, a chance to enjoy a moment of sweetness with top-notch customer service that makes everyone feel welcome.
The shop is a perfect example of a local business that serves as a cornerstone of its community. It's a place where you can find regulars enjoying their favorite flavors, kids excitedly choosing their next treat, and staff who are genuinely happy to help. One customer review perfectly captures this sentiment, stating, "All of the employees there are so very sweet, kind, provide excellent customer service. My guy & I go there on almost a weekly basis." This dedication to creating a positive and friendly environment is what sets this Rita's apart, turning a simple trip for a dessert into a truly delightful experience.
The appeal of Rita's isn't just in its delicious treats, but also in the atmosphere it fosters. It's a place for making memories, whether you're celebrating a little league win, cooling off on a hot summer day, or simply enjoying a quick afternoon pick-me-up. The menu is designed to cater to all tastes, offering a wide array of flavors and combinations. From the classic Italian ice to the decadent frozen coffee, there's something to satisfy every craving. It's this variety and commitment to quality that keeps people coming back, with another satisfied customer sharing, "It was the BEST thing I have ever had. Made perfectly 10/10... That frozen coffee made my day, thank you very much."
For those in Baltimore County and surrounding areas, this Rita's is more than just a shop; it's a part of the local fabric. It’s a place where the staff remembers your regular order and where the community gathers to share a moment of joy. Their commitment to excellent service, a diverse menu, and a welcoming atmosphere ensures that every visit is a memorable one. They don't just serve treats; they serve happiness, one scoop at a time, making it a truly cherished part of the Middle River landscape.
The shop's location is a key factor in its accessibility and community integration. Situated at 162 Carroll Island Rd Ste 158, Middle River, MD 21220, it’s conveniently located within a bustling area that is easy to get to for residents and visitors alike. The shop is part of a small plaza, providing ample parking spaces that make stopping by for a quick treat hassle-free. The plaza is well-maintained and easy to navigate, ensuring a smooth experience from the moment you arrive. Its location off a main road makes it a simple stop whether you're running errands or just heading home for the day. For those relying on public transportation, the area is also serviced by local bus routes, making it accessible even without a car. This central location in Middle River makes it a convenient and practical choice for anyone in the region looking for a sweet escape without a long drive.
The ease of access extends to the overall experience. The shop is designed with customer convenience in mind, from its clear signage to its efficient service windows. The setup allows for quick ordering and pickup, which is perfect for busy parents with children or individuals who are in a hurry. The local community has grown to appreciate this seamless process, as it allows them to enjoy their treats without any added stress. This convenience, combined with the friendly staff, creates a welcoming and efficient environment that caters to everyone's needs. Whether you're making a special trip or just passing by, the location and accessibility of Rita's in Middle River make it a natural and easy choice for a delicious treat.
Rita's of Middle River is dedicated to offering a diverse menu that goes beyond simple scoops. Their services are centered around providing high-quality, customizable frozen treats that cater to every taste and preference. The staff's willingness to help customers find the perfect combination is a hallmark of their service. As one review noted, "Tori was amazing!! She was so fast making our excellent treats & gave lots of great suggestions for creating our gelati." This personal touch ensures that every customer leaves happy and satisfied. The menu features a wide range of options, each crafted with care to deliver a memorable experience. Their offerings ensure that whether you're a fan of a fruity, refreshing treat or a decadent, creamy dessert, you'll find something to love.
- Italian Ice: Made fresh daily, their famous Italian ice is a smooth, sweet, and refreshing frozen treat available in a wide variety of flavors.
- Frozen Custard: Rita's award-winning Old-Fashioned Frozen Custard is rich, creamy, and made with high-quality ingredients for a truly decadent experience.
- Gelati: Rita's signature treat, a perfect combination of alternating layers of their famous Italian ice and creamy frozen custard.
- Blendini®: A custom-blended treat that combines frozen custard, Italian ice, and a favorite topping.
- Concretes: A rich and thick creation where toppings are blended directly into the creamy frozen custard.
- Frozen Coffee: A delicious, blended drink that combines Italian ice, frozen custard, and cold brew coffee for a perfect pick-me-up.
What truly makes this Rita's location special are the unique features and highlights that set it apart. These elements contribute to the overall atmosphere and reputation of the shop, making it a standout choice for local residents. It's not just about the treats; it's about the entire experience that makes people feel valued and appreciated. The staff’s patience and positive attitude, as highlighted in customer reviews, create a comfortable and enjoyable environment for everyone. Whether you're a first-time visitor or a regular, you're treated like a part of the Rita's family. This commitment to customer care and quality service is a significant reason why the shop has so many devoted fans. They understand that a great treat is made even better by a great experience, and they excel at providing both.
- Exceptional Customer Service: The staff at this location are frequently praised for their kindness, patience, and excellent service, making every customer feel welcome and valued. One reviewer noted how a worker was "very patient" while they called a friend to get their order, which speaks volumes about the care they provide.
- High-Quality Ingredients: The Italian ice is made fresh daily, and the frozen custard is known for its rich and creamy quality, ensuring a delicious treat every time.
- Wide Variety of Treats: The menu offers a comprehensive selection of Italian ice flavors, frozen custard, sundaes, concretes, and unique creations like the Frozen Coffee, providing something for every craving.
- Clean and Welcoming Atmosphere: The shop is well-maintained and offers a bright, cheerful environment that is perfect for families and groups of friends to relax and enjoy their treats.
For your convenience, here is the contact information for Rita's Italian Ice & Frozen Custard in Middle River, Maryland. Whether you need to find their location, check their hours, or simply want to inquire about today's flavors, this information is all you'll need. This easy access to contact details further contributes to the hassle-free experience that local customers appreciate.
Address: 162 Carroll Island Rd Ste 158, Middle River, MD 21220, USA
Phone: (410) 335-7482
This Rita's Italian Ice & Frozen Custard is a true asset to the Middle River community, making it a perfect spot for locals. The combination of a convenient location, exceptional customer service, and a wide array of high-quality treats makes it an ideal destination for families, individuals, and groups looking for a delightful experience. It’s a place where you can quickly grab a delicious dessert after a long day or spend a leisurely afternoon with loved ones, knowing you'll be greeted with a warm smile and a perfect treat. The staff's dedication to patient and kind service creates a welcoming atmosphere that fosters a sense of community. The reviews from loyal customers speak for themselves, highlighting the staff's positive attitude and the consistently high quality of the products. This is more than just a place to get ice cream; it's a neighborhood gem that brings people together and provides a little bit of happiness in every cup or cone. Whether you're celebrating a special occasion or just need a simple pick-me-up, this Rita's location is a reliable and cherished part of the local landscape, and a must-visit for anyone in the Middle River area.
Rita's Italian Ice & Frozen Custard Details
From the business
- Identifies as women-owned
- Small business
Service options
- Delivery
- In-store pickup
- Takeout
- Dine-in
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Assistive hearing loop
Dining options
- Table service
Amenities
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- Groups
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Parking
- Free parking lot
- Free street parking
Rita's Italian Ice & Frozen Custard Photos










Rita's Italian Ice & Frozen Custard Location
Rita's Italian Ice & Frozen Custard
162 Carroll Island Rd Ste 158, Middle River, MD 21220, USA
Rita's Italian Ice & Frozen Custard Reviews
flavors
★ 5★ 4★ 3★ 2★ 1I’ve gotten the frozen coffee multiple times from other locations and wasn’t a fan, figured I try it one more time. It was the BEST thing I have ever had. Made perfectly 10/10.Also had to call my friend to see what they wanted , workers were very patient.That frozen coffee made my day, thank you very much.
June 06 · Haleigh McAllisterAll of the employees there are so very sweet, kind, provide excellent customer service. My guy & I go there on almost a weekly basis. Today, Tori was amazing!! She was so fast making our excellent treats & gave lots of great suggestions for creating our gelati. Thank you Tori for making our day!
August 03 · Aimee TerryAlways friendly and fast service
April 08 · Brittney GantDirty little strip mall Rita's. Flavors were not the usual high sellers by any means. There is a pandemic going on and the restroom was very dirty, and they tables were not bussed or wiped down. I will not visit this Rita's again. And I suggest you not waste your time and money here either.
May 03 · Thomas BI am posting a review about the false adverting and poor customer service I received from the manger/owner of the Rita’s in middle river. I received an email on February 22nd, 2019 from Rita’s stating a promotion for today in which all treats are 50% off. At the bottom of the email was the address of my local Rita’s. So I arrived that day to purchase 3 packs of the ice cream sandwich treats for a birthday party. To my surprise I was denied the promotion price for the packs. I mentioned the email I received stated no such exclusions. The employee did not care. I emailed the customer service and they sent my complaint over to the store and said I would get a reply back within 24 hours. I received a reply that basically said they had already told me the packs are excluded. Did not offer even one pack at 50% being as they sent out a false advertisement. I replied with a screenshot of the advertisement which has their location on it and did not see anything on it that states any exclusions. I got a reply back an hour or so later that simple said they are excluded and they will revise the next promotion to state this. I’m disappointed in this experience and wanted to post this for any other potential customers who might experience an issue with this location. I will post a picture of the ad if it will let me.
March 01 · Tori S
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