Rita's Italian Ice & Frozen Custard Introduce
For many New Yorkers, especially those of us enjoying the beauty and vibrancy of the Catskills, the thought of a refreshing frozen treat often leads to one well-known name: Rita's Italian Ice & Frozen Custard. In Monticello, Sullivan County, we are fortunate to have our own branch of this beloved chain. This location brings the familiar taste and extensive variety that Rita's is celebrated for, making it a popular destination for families, friends, and individuals seeking a sweet escape on any given day.
Rita's Italian Ice & Frozen Custard in Monticello embodies the brand's commitment to "Ice Custard Happiness." Since its origins in a Philadelphia suburb, Rita's has grown to be a household name across many states, synonymous with quality frozen desserts. Our Monticello shop carries on this proud tradition, offering everything from the vibrant, fruity zest of Italian ice to the rich, creamy indulgence of frozen custard. Often, these two delights are combined in their signature creations, providing a unique texture and flavor experience. Whether you're making a quick stop after visiting local attractions or planning a deliberate dessert outing, Rita's in Monticello aims to provide a convenient, delicious, and cheerful option for satisfying those sweet cravings in our community.
---## Location and Accessibility
The Rita's Italian Ice & Frozen Custard in Monticello is strategically located at
287 E Broadway #3, Monticello, NY 12701, USA
. This address places the shop on East Broadway, a significant thoroughfare in Monticello, making it easily identifiable and accessible for both local residents and those visiting the area, perhaps on their way to or from the nearby Monticello Casino and Raceway, or simply enjoying the Catskills.Its position within Monticello ensures that it's a convenient drive for many in the surrounding neighborhoods and towns within Sullivan County. Being on a main road like East Broadway generally provides good visibility and straightforward navigation. While the specific parking situation for suite #3 isn't detailed, locations within a multi-unit complex typically offer shared parking, making it a relatively hassle-free stop. The ease of access is a considerable advantage, contributing to its popularity as a go-to spot for frozen treats, especially during peak season when folks are out and about enjoying the New York weather.
---## Services Offered
Rita's Italian Ice & Frozen Custard in Monticello offers a comprehensive menu focused on their signature frozen delights, designed to cater to a wide array of tastes and preferences.
Italian Ice: This is Rita's flagship product, a smooth, refreshing, and often fruit-flavored frozen treat that is made fresh daily on-site. The Monticello location, like other Rita's, rotates through a vast library of flavors (the brand boasts over 95 flavors), ensuring there's always something new to try, alongside beloved classics. This makes each visit a potential discovery of a new favorite.
Frozen Custard: Complementing the Italian Ice is Rita's rich and creamy Old-Fashioned Frozen Custard. This award-winning custard is known for its dense, smooth texture and indulgent flavor, made with high-quality ingredients. It's excellent on its own or as a creamy counterpoint to the Italian Ice.
Gelati: A highly popular and signature creation, the Gelati combines layers of Rita's famous Italian Ice and creamy Old-Fashioned Frozen Custard. For those who want more, there are also 5-Layer Gelati options, providing an extra indulgent experience with multiple layers of both ice and custard.
Concretes & Blendinis: For a thicker, blended treat, Rita's offers Concretes (frozen custard blended with various toppings like cookies, candies, or fruit) and Blendinis (a blend of Italian Ice, frozen custard, and toppings). These provide a substantial and highly customizable dessert experience.
Milkshakes: Classic, thick milkshakes are made with Rita's creamy frozen custard, available in a variety of traditional and special flavors. These are a perfect choice for those who prefer a drinkable frozen treat.
Blended Drinks: Options like the Gelati Blender (Italian ice blended with custard mix) and the Ice Blender (Italian ice blended into a cool, refreshing drink) offer portable and satisfying choices.
Freezer Fillers and Take-Home Options: Customers can purchase larger quantities of their favorite Italian ice in quart bundles or pints of frozen custard, allowing them to enjoy Rita's treats at home. Custard Cookie Sandwiches are also typically available in multi-packs.
Catering and Events: Like many Rita's locations, the Monticello shop often provides catering services for local events, parties, and fundraisers, allowing the community to bring the "Ice Custard Happiness" to their gatherings. This can range from bulk orders to more comprehensive setup services.
## Features / Highlights
Rita's Italian Ice & Frozen Custard in Monticello stands out for several key attributes that make it a favorite destination for frozen treats in the New York Catskills.
Delicious Ice Cream and Ices: The most consistent and significant highlight from customer reviews is the taste. Patrons explicitly state, "The Ice cream was very good!" and "the custard and ices are delicious." This directly reflects the quality of their products, which is a fundamental draw for any dessert shop.
Efficient and Friendly Staff: Despite being "busy," customers appreciate that "the staff moved the line quickly and was very friendly." This indicates a well-trained and customer-focused team that prioritizes efficient service without sacrificing a welcoming attitude. Quick service, especially during peak times, significantly enhances the customer experience.
Short Lines (Even When Busy): The phrase "Short lines" in a review, even when the shop is noted as "busy," reinforces the idea of effective management and friendly staff. This is a crucial feature, especially for a popular spot, as it means customers spend less time waiting and more time enjoying their treats.
Freshly Made Italian Ice Daily: A hallmark of the Rita's brand is its commitment to making Italian Ice fresh on-site every day. This dedication ensures the highest quality, most vibrant flavors, and a smooth texture for this signature product.
Signature Gelati Combination: The ability to combine their flavorful Italian Ice with creamy frozen custard in a Gelati is a unique selling point. This layered treat offers a delightful contrast in textures and temperatures, providing an experience that differs from standard ice cream or sorbet.
Wide Variety of Rotating Flavors: While specific daily flavors aren't listed, Rita's generally offers a vast rotation of Italian Ice flavors, encouraging repeat visits. This ensures that locals can always find new options to try or return to their seasonal favorites.
Award-Winning Frozen Custard: The "award-winning Old-Fashioned Frozen Custard" forms a strong base for many of their treats, promising a rich and indulgent experience for those who prefer creamier desserts.
Overall Positive Customer Experience: The cumulative effect of delicious products, friendly staff, and efficient service leads to positive feedback like, "I enjoyed my visit here" and "Awesome place." This strong overall impression makes it a reliable choice for locals.
## Contact Information
For those in Monticello, New York, and surrounding areas eager to visit Rita's Italian Ice & Frozen Custard, here is the direct contact information:
Address: 287 E Broadway #3, Monticello, NY 12701, USA
Phone: (845) 796-3000
It is always recommended to check their most current operating hours, especially during different seasons or holidays, by visiting their official website or calling the shop directly.
---## Conclusion: Why this place is suitable for locals
Rita's Italian Ice & Frozen Custard in Monticello, New York, is an exceptionally suitable destination for locals across Sullivan County and beyond, offering a delightful and convenient experience for satisfying sweet cravings. Its unique blend of popular treats, efficient service, and friendly atmosphere makes it a valuable asset to our community.
First and foremost, the **consistently delicious products** are a major draw. As confirmed by local reviews, "The Ice cream was very good!" and "the custard and ices are delicious." This commitment to quality, evident in their freshly made Italian Ice and award-winning frozen custard, ensures that every visit is a genuinely satisfying culinary experience. Locals know they can count on Rita's for reliable, high-quality frozen treats that hit the spot, whether it's a hot summer day or a desire for a comforting indulgence.
Secondly, the **efficiency and friendliness of the staff** significantly enhance the customer experience. Even during busy periods, the team "moved the line quickly and was very friendly," ensuring that waiting times are minimal and interactions are pleasant. This focus on excellent service is crucial for a local spot, fostering a welcoming environment that makes patrons feel valued and encourages repeat visits. The fact that customers explicitly note "Short lines" despite the business of the location is a testament to their operational excellence.
Furthermore, Rita's offers a **diverse menu that caters to a wide range of tastes**. From the vibrant, dairy-free Italian Ices to the rich frozen custards, and their signature layered Gelati, there's something to please everyone in a family or group. This variety means that locals don't need to visit multiple places to satisfy different preferences, making Rita's a convenient one-stop shop for dessert.
In essence, Rita's Italian Ice & Frozen Custard in Monticello isn't just a place to get dessert; it's a reliable, enjoyable, and community-focused establishment. Its combination of delicious treats, efficient and friendly service, and a diverse menu makes it an ideal choice for locals seeking consistent quality and a positive experience right here in our New York community.
Rita's Italian Ice & Frozen Custard Details
From the business
- Small business
Service options
- In-store pickup
- Takeout
- Delivery
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Assistive hearing loop
Dining options
- Seating
- Table service
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Rita's Italian Ice & Frozen Custard Photos










Rita's Italian Ice & Frozen Custard Location
Rita's Italian Ice & Frozen Custard
287 E Broadway #3, Monticello, NY 12701, USA
Rita's Italian Ice & Frozen Custard Reviews
parkingserverslushadultspatientselectionflavormilkshake
★ 5★ 4★ 3★ 2★ 1The Ice cream was very good! It was busy but the staff moved the line quickly and was very friendly. I enjoyed my visit here.
June 29 · B GAwesome place. Short lines and the custard and ices are delicious.
August 04 · AJ JacobsHigh priced treats with disappointing portions. Perhaps the quality is higher than other ice cream stands in the area? But I didn’t particularly find the flavor or texture of the frozen custard superior. They do have good parking and lots of outdoor seating.
July 11 · T McKinleyALWAYS HAS LONG LINES, WITH FEW WORKERS. Also when there's lines, it's common for the workers to not allow u to have any tasters in order to rush the line. But when u look through the windows, you see 3/4 workers and only one actually taking orders, the other are just talking to each other or you'll have a guy mopping the same spot on the floor for 20 min, 1000 times over and over. When the manager came due to the request of a taster for one of the flavors, he just stuck to the workers side and said right now bec there's a line even though your making a large order and the peices aren't cheap, still as the worker said he's not doing tasters now. (Meanwhile, the another guy started serving by the other window, now that the managers there, and he went straight to giving that person a taster. So it showed that the whole thing was all b.s.)
July 28 · YZThis place has the best ice cream ever, and their frozen ice is MAGICAL. Incomparable to anything out there. Definitely my favorite frozen treat store. My friends love to go there and we always have a good time. Nice seating outside too. Once you try it you're hooked for life; consider yourself warned.
August 10 · Esther School
More Ice Cream Shops Near Me

366 E Broadway, Monticello, NY 12701, USA

Pleasant St, Monticello, NY 12701, USA

62 Cold Spring Rd, Monticello, NY 12701, USA

5206 Main St, South Fallsburg, NY 12779, USA

42 Kitz Rd, Monticello, NY 12701, USA

54 Main St, Mountain Dale, NY 12763, USA

10 Horseshoe Lake Rd, Kauneonga Lake, NY 12749, USA

1859 NY-52, Liberty, NY 12754, USA

185 Carrier St, Liberty, NY 12754, USA

176 Kingston Ave, Wurtsboro, NY 12790, USA

577 State Rte 55 Apartment 1, Eldred, NY 12732, USA

RR, 68 NY-17K, Bloomingburg, NY 12721, USA
Categories
Top Visited Sites






Top Searches
Trending Sweet Scoops Posts





