Rita's Italian Ice & Frozen Custard Introduce
Rita's Italian Ice & Frozen Custard, conveniently situated at 3310 Washington Road in Parlin, New Jersey, is a cherished seasonal destination for many local residents seeking a delightful frozen treat. This particular location has recently garnered attention for a significant positive shift in its operations, driven by new ownership. While Rita's as a brand is globally recognized for its unique combination of smooth, fruit-filled Italian Ices and rich, creamy Old-Fashioned Frozen Custard, the Parlin establishment is now particularly noted for its exceptional product quality and enhanced customer service, creating a truly revitalized experience for patrons.
The core appeal of Rita's lies in its dual specialties: the vibrant, made-fresh-daily Italian Ice and the indulgent Frozen Custard. These two elements can be enjoyed separately or artfully combined in their signature "Gelati" – alternating layers of Italian Ice and Frozen Custard – for a treat that offers the best of both worlds. The positive changes under the new owners at this Parlin location signify a renewed commitment to the brand's promise of "Ice + Custard = Happiness." For residents of Parlin and the surrounding Middlesex County area, this means a reliable and increasingly delightful spot to cool down, celebrate, or simply indulge in a wide array of frozen concoctions, from classic flavors like Cherry and Mango to innovative seasonal offerings. The renewed focus on product excellence and customer satisfaction makes this Rita's a standout choice in the local dessert landscape.
---Rita's Italian Ice & Frozen Custard is conveniently located at 3310 Washington Road in Parlin, New Jersey. Washington Road is a key thoroughfare in the Parlin area, part of Old Bridge Township, making the shop easily accessible for residents of Parlin, Old Bridge, Sayreville, and other nearby communities in Middlesex County. Its placement along a well-trafficked road ensures good visibility and straightforward navigation for those traveling by car. This prime location allows for a quick and convenient stop for individuals and families looking for a refreshing treat.
For customers driving to the location, the presence of the shop within a commercial complex or strip mall typically means ample parking is available directly on-site or in close proximity. This convenience is a significant factor in making the visit hassle-free, especially during peak hours when the desire for a cool treat is highest. While specific local bus routes would determine public transportation access, the ease of car access to this address makes it a practical destination for most residents. The integration of Rita's into the local commercial fabric of Parlin on Washington Road makes it a familiar and readily reachable option for a wide range of patrons seeking their favorite Italian Ice or frozen custard creations.
---Italian Ice: A sweet, smooth, and refreshing frozen treat made fresh daily on-site. Available in a vast rotating selection of flavors, often including more than 95 options throughout the season, from classic fruit flavors like Cherry, Strawberry, and Mango to unique and seasonal offerings like Swedish Fish, Cotton Candy, and Cola.
Frozen Custard: Award-winning, rich, and creamy Old-Fashioned Frozen Custard, made with high-quality ingredients, typically available in vanilla and chocolate, with rotating specialty flavors such as cheesecake or cake batter.
Gelati: Rita's signature treat, featuring alternating layers of their famous Italian Ice and creamy Frozen Custard for a delightful contrast in texture and flavor. Popular options include Gelati with Chocolate Soft Serve, Gummy Bear Ice, and seasonal combinations.
Misto® Shakes: A thick, creamy, and drinkable blend of Italian Ice and Frozen Custard.
Blendini®: A creation that blends Frozen Custard with your choice of Italian Ice and various mix-ins like candies or cookies (e.g., Cookies n' Cream Concrete, Reese's Peanut Butter Mudslide Concrete).
Concretes: Thick, spoonable desserts made by blending Frozen Custard with delicious toppings and mix-ins.
Sundaes: Build-your-own sundaes with Frozen Custard, a selection of toppings, whipped cream, and a cherry, or choose from specialty sundaes like the Reese's Peanut Butter Mudslide Sundae.
Frozen Beverages: Including Frozen Lemonades (classic Lemon, Strawberry, Mango) and various Frozen Coffee options (Cold Brew, Caramel, Mocha).
"Cool Treats" To-Go: Options for larger quantities of Italian Ice (quarts, gallons) and Frozen Custard (pints), perfect for sharing or enjoying at home, including custard cookie sandwiches.
Pretzels: A selection of salty snacks such as classic soft pretzels, pretzel braids, and cheesy pretzels, which pair well with Italian Ice.
Positive Change Under New Ownership: A significant highlight is the noticeable positive transformation under recent new owners. Customers report a "GREAT job" and can "definitely see a positive change from before," indicating improved operations and a commitment to quality.
Exceptional Customer Service ("Treat Team"): The staff, often referred to as the "treat team," is consistently praised for being "extremely respectful and helpful," "friendly," and "amazing." This high level of service significantly enhances the customer experience, fostering a welcoming environment.
Delicious and High-Quality Products: Reviews emphasize that the "product was exceptionally delicious" and "tastes great," affirming the quality of their Italian Ice and Frozen Custard. The focus on fresh, made-daily Italian Ice remains a core strength.
Clean Store Environment: The store is specifically noted for being "clean," which contributes to a comfortable and pleasant atmosphere for patrons.
Signature Gelati: The combination of Italian Ice and Frozen Custard in their signature Gelati is a popular and distinguishing feature, offering a harmonious blend of textures and flavors that is a hallmark of the Rita's brand.
Wide Variety of Flavors (Italian Ice & Custard): Rita's commitment to rotating a large number of Italian Ice flavors, and offering various custard options, ensures there's always something new and exciting for customers to try, encouraging repeat visits.
Address: 3310 Washington Rd, Parlin, NJ 08859, USA
Phone: (732) 721-7482
---For residents of Parlin and the broader Middlesex County region of New Jersey, Rita's Italian Ice & Frozen Custard on Washington Road offers a compelling and increasingly positive option for delightful frozen treats. The recent change in ownership has clearly injected new life into this location, bringing about noticeable improvements in both product quality and, crucially, customer service. This makes it an ideal spot for locals who value a consistently delicious dessert served with a friendly and respectful attitude. The enthusiastic reviews highlighting the "awesome experience" and "amazing service" from the "new owners" and "treat team" are a testament to this positive transformation.
While some past experiences with other Rita's locations might have involved concerns over portion sizes or pricing, the current positive trajectory of the Parlin store under its new management suggests a renewed focus on delivering value and customer satisfaction. The core offerings of freshly made Italian Ice, creamy Frozen Custard, and the iconic Gelati remain a strong draw, providing refreshing and indulgent options perfect for any occasion. Its convenient location on Washington Road further enhances its suitability, making it an easy and appealing stop for families, individuals, and groups. For those in search of a clean, welcoming environment and a genuinely tasty frozen treat, the Parlin Rita's Italian Ice & Frozen Custard is now, more than ever, a highly recommended destination for local New Jersey residents.
Rita's Italian Ice & Frozen Custard Details
From the business
- Small business
Service options
- Curbside pickup
- Takeout
- Delivery
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Assistive hearing loop
Dining options
- Seating
- Table service
Atmosphere
- Trending
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Rita's Italian Ice & Frozen Custard Photos










Rita's Italian Ice & Frozen Custard Location
Rita's Italian Ice & Frozen Custard
3310 Washington Rd, Parlin, NJ 08859, USA
Rita's Italian Ice & Frozen Custard Reviews
flavorsvanillamangoshakeswindowsummercherrystrawberrycheesecakechocolate custard
★ 5★ 4★ 3★ 2★ 1Rita's of Sayerville gave me an awesome experience! The product was exceptionally delicious and the treat team was extremely respectful and helpful! The new owners are doing a GREAT job and I can definitely see a positive change from before. The store is clean, the product tastes great and the service is amazing! I can't wait to come back and enjoy more of this delicious Rita's!
April 13 · CARINE GALLOI’m just writing this bc we decided not to go to Rita’s again. First time this year and my last . Too expensive and very disappointed bc it was small also. Barely put any ice cream. We felt like we wasted our money and should have just gotten a McFlurry at McDonald’s bc honestly it tastes the same. The workers seem friendly that’s why it’s 2 star.
May 02 · maria romano(AVOID AT ALL COSTS) JUST LAID OFF STAFF! New owners of the Parlin location since 2025 just laid off a large chunk staff, after GUARANTEEING them jobs! (My favorite employees were FIRED, being a regular customer, it’s not an admirable thing to witness) Including one of 7 years dedicated, just to never work with them. Not cool!JUST BUY BREYER’S, ITS CHEAPER! Ben & Jerry’s is even a comparable price! BE FOR REAL! It’s wicked expensive anyway!
April 17 · The TeddyBearWorst experience with Rita’s. Looks like the chocolate custard was mixed with a lot of water, so the ingredients were not able to blend properly. Also the portions were way smaller than other branches. First and last time buying at this location
July 05 · july ZheltovaI've eaten a lot of frozen treats in my day. A lot. Tortoni in restaurants, ice cream sammiches from the corner store, tubs of Häagen-Dazs from the supermarket, Brooklyn street corner treats like pirágua and coquito, italian ices at pizzerias, etc. Like grandpa always said: if it's cold and sweet, I'm ready to eat...okay, I'm lying, he never said that. I just made it up... but it's a credo to live by. Anyway, love ice cream but frozen custard (made with eggs) is better. Love Italian ice but homemade ice with stuff in it is better. Rita's has THE BEST Italian Ice and THE SECOND BEST frozen custard (after that banana custard place in Coney Island). Enjoy both by getting a "Gelati" as they call it. This here is a "5 Layer Gelati" that, I guess is only here this summer. I got Black cherry ice and vanilla custard. Amazing.
September 11 · Alex Rivera
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