Scoops and Cookies Introduce
ice cream deerfield il
For residents of Illinois, finding a local ice cream shop that stands out can be a real treat. In Deerfield, Scoops and Cookies offers a memorable dessert experience by combining two beloved classics: rich, creamy ice cream and warm, fresh-baked cookies. This unique pairing creates a go-to spot for those seeking a comforting and delicious snack or dessert. The shop's concept is simple yet effective, providing a menu that caters to a variety of tastes while focusing on quality ingredients. Scoops and Cookies aims to be more than just a place to grab a cone; it's a destination where you can enjoy a perfect combination of cold and warm, soft and crunchy, all in one sitting.
The local community has a variety of opinions on this establishment, as seen in public reviews. Some customers have had exceptional experiences, praising the quality of the products and the service. For example, one customer enthusiastically shared, “Delicious and creamy ice cream! Came in for an afternoon treat and got to sample a few yummy flavors. Love love love the Reese’s peanut butter cup ice cream! Great service and delicious ice cream! Worth a visit. Will be back to try the cookie dough.” This positive feedback highlights the appeal of their delicious ice cream and the pleasant experience provided by a helpful staff. The mention of the Reese’s flavor and the anticipation of trying the cookie dough shows how a great product can create loyal, returning customers.
However, it is equally important to acknowledge all feedback to provide a complete picture. Other reviews have pointed to significant concerns regarding customer service and consistency. A customer’s review noted, “Honestly the worst service I’ve ever had at an icecream shop if not at any establishment! First off the black haired lady (in the picture below) working on Saturday 2/22/2025 at 9:30 PM was incredibly rude and distasteful. She also gave me half of a scoop in the cup below when I asked for a cup and proceeded to charge me 5$ for it. Also she was constantly on her phone and touched her phone before grabbing my older brothers cone with her bare hands ignoring any food safety protocols. I work in a restaurant myself and know not to use my phone and touch food with dirty hands ! Overall my experience was horrible and I would advise checking out any other icecream shops in the area over this scoops & cookies.” These contrasting experiences show the variability that can sometimes exist in local establishments, making it important for potential visitors to be aware of the range of possible outcomes.
Scoops and Cookies is conveniently located at 740 Waukegan Rd Ste 108, Deerfield, IL 60015. This prime location places it in a bustling commercial area of Deerfield, making it easily accessible for residents of Deerfield and neighboring communities. Its position on Waukegan Road, a major thoroughfare, ensures that it’s a straightforward destination whether you are driving or stopping by on foot. The shop is part of a larger complex, and parking is generally available, which adds to the convenience of a visit. The area is well-served by local roads and is a regular route for many, which makes a trip to Scoops and Cookies an easy addition to a day of errands or shopping.
The accessibility of the store is a significant benefit for locals, as it means a delicious treat is never too far away. The surrounding neighborhood is family-friendly, and the location is ideal for a quick stop after school, a weekend outing, or an evening dessert run. The store's visible and well-known spot makes it a simple place to find, eliminating any navigation difficulties. Its local roots and placement within the community make it feel like a true neighborhood spot, a place where people can gather and enjoy a sweet moment without a long commute. The physical location is a strong point, providing an anchor for the business in a well-trafficked and easily reachable area.
Scoops and Cookies offers a delightful and varied menu, with a focus on both classic and unique treats.
- Ice Cream: The main attraction, the ice cream is noted for its delicious and creamy quality. Flavors range from traditional options like Vanilla and Chocolate to more unique and popular choices such as Reese’s Peanut Butter Cup, Prairie Berry, and Moose Tracks.
- Fresh-Baked Cookies: The “Cookies” part of their name is just as important as the “Scoops.” The store offers a variety of fresh-baked, warm cookies, which can be enjoyed on their own or paired with ice cream to create an ice cream sandwich.
- Cookie Dough: For those who love the pre-baked treat, the store also serves edible cookie dough by the scoop, allowing customers to indulge in this classic favorite.
- Specialty Desserts: Beyond the basics, Scoops and Cookies provides a range of specialty items, including sundaes, milkshakes, and frappes, offering a customizable experience for every customer.
- Beverages: They also offer a selection of beverages, including hot chocolate, which is a perfect complement to a warm cookie, especially during the colder months.
- Gluten-Free Options: A notable feature is the availability of gluten-free ice cream options, which makes the store more inclusive for customers with specific dietary needs.
Scoops and Cookies distinguishes itself with several key features that contribute to its local identity.
- The Combination of Scoops and Cookies: The dual focus on high-quality ice cream and fresh, warm cookies is a primary highlight. This combination allows for creative dessert pairings, such as the popular ice cream cookie sandwich, offering a unique product that sets it apart.
- Quality Ingredients: The store is known for using high-quality ice cream from a brand like Homer's, which is recognized for its rich and creamy texture. This dedication to ingredient quality is a key selling point.
- Family-Friendly Atmosphere: Scoops and Cookies is designed to be a welcoming and comfortable place for families and individuals. The casual setting and delicious treats make it an ideal spot for a quick break or a leisurely dessert outing.
- Variety of Flavors: The extensive menu of ice cream flavors and cookie types ensures that there is always something new to try, encouraging repeat visits from curious customers.
- Catering to Dietary Needs: The inclusion of gluten-free options is a thoughtful feature that broadens the shop's appeal and shows an effort to accommodate a wider customer base.
For those who wish to visit or contact Scoops and Cookies, here is the necessary information.
Address: 740 Waukegan Rd Ste 108, Deerfield, IL 60015, USA
Phone: (224) 284-2973
For locals in Deerfield and the surrounding Illinois area, Scoops and Cookies is a dessert destination that offers a distinctive and appealing menu. Its core concept of pairing delicious ice cream with warm, fresh-baked cookies is a major draw, providing a comforting and enjoyable experience that is perfect for a wide range of occasions. While there have been some noted inconsistencies in customer service, the positive reviews celebrating the quality of the ice cream and the unique menu offerings suggest that the shop holds a special place for many in the community. Its convenient location and family-friendly environment make it a suitable spot for a quick treat or a delightful outing, cementing its role as a valued local business in Deerfield.
Scoops and Cookies Details
From the business
- Small Business
Service options
- In-store shopping
- On-site services
- Takeaway
- Dine-in
- Delivery
Popular for
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Assistive hearing loop
Offerings
- Coffee
Dining options
- Seating
- Table service
Amenities
- Toilet
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family friendly
- LGBTQ+ friendly
- Transgender safe space
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Parking
- Free multi-storey car park
- Free of charge street parking
- Free parking lot
Pets
- Dogs allowed outside
Scoops and Cookies Photos










Scoops and Cookies Location
Scoops and Cookies
740 Waukegan Rd Ste 108, Deerfield, IL 60015, USA
Scoops and Cookies Reviews
cookie doughselectionconedairychocolate chipcookie sandwichpeanut butter cuparrayreese’sgluten free
★ 5★ 4★ 3★ 2★ 1Honestly the worst service I’ve ever had at an icecream shop if not at any establishment! First off the black haired lady (in the picture below) working on Saturday 2/22/2025 at 9:30 PM was incredibly rude and distasteful. She also gave me half of a scoop in the cup below when I asked for a cup and proceeded to charge me 5$ for it. Also she was constantly on her phone and touched her phone before grabbing my older brothers cone with her bare hands ignoring any food safety protocols. I work in a restaurant myself and know not to use my phone and touch food with dirty hands ! Overall my experience was horrible and I would advise checking out any other icecream shops in the area over this scoops & cookies.
February 22 · Jose VencesDelicious and creamy ice cream! Came in for an afternoon treat and got to sample a few yummy flavors. Love love love the Reese’s peanut butter cup ice cream! Great service and delicious ice cream! Worth a visit. Will be back to try the cookie dough.
May 03 · Safoora MThe kiddos wanted ice cream, so we found this cute shop. There are so many flavors, unlimited samples on flavors, and delicious ice cream. They also have edible cookie dough and cookies. The cookies are pretty tasty as well. The staff is very friendly and helpful. The kids really enjoyed it.
May 15 · Christine LuceroCame in Saturday night to get some cookies and the cookies were amazing! The young lady working deserves a raise and there were many customers in the line, but she served everyone with a smile and with a warm cookie!! Definitely recommend this place !
October 07 · George Boldennice variety of flavors and cones. The ice cream was very good, and the staff was friendly.
July 05 · James McEwen
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