The Counter Ice Cream & Italian Ice

The Counter Ice Cream & Italian Ice stands as a cherished gem in the heart of Highland, Indiana, offering a delightful escape for anyone with a sweet tooth. This local dessert shop has become a go-to destination for families, friends, and anyone looking to enjoy a classic treat in a welcoming atmosphere. It has earned a reputation not just for its extensive menu of premium ice cream and real Italian ice, but also for its friendly service and community-focused charm. Customers consistently praise the rich, flavorful ice cream and the fresh, vibrant taste of the Italian ice, which is made from real fruits. The shop takes pride in crafting a variety of treats that cater to all tastes, from traditional flavors to creative new combinations.

The atmosphere at The Counter is often described as cute, welcoming, and inviting. It’s a place where you can feel the warmth of a local business, where the staff—referred to by patrons as "super sweet" and "very kind"—makes every visit a pleasant experience, even when the lines are long. Its popularity is evident, with queues sometimes extending down to the bottom of the stairs, a testament to the quality and appeal of its offerings. The Counter is more than just a place to get dessert; it's a neighborhood institution where memories are made over a scoop of ice cream or a refreshing cup of Italian ice. The commitment to quality is clear in every detail, from the use of fresh ingredients to the exceptional service provided by a patient and dedicated team.

The business prides itself on being a part of the local fabric, providing a space where people can gather and enjoy simple pleasures. The hand-scooped ice cream is sourced from premium Midwestern creameries, ensuring a high-quality product that stands out. The Italian ice is a point of particular pride, made from fresh fruits, filtered water, and pure cane sugar, completely free of artificial flavors and colors. This dedication to natural, high-quality ingredients is a key reason for its loyal customer base. The menu offers something for everyone, including those with dietary restrictions, with vegan and dairy-free options available. This thoughtful approach ensures that no one is left out of the fun, making The Counter a truly inclusive spot for the entire community. Whether you're a lifelong resident or just passing through, a visit to The Counter Ice Cream & Italian Ice is an essential Highland experience, promising delicious treats and a genuinely friendly welcome.

Located at 2933 Highway Ave, Highland, IN 46322, USA, The Counter Ice Cream & Italian Ice is a conveniently situated spot in the heart of the town. Its placement on Highway Avenue makes it a visible and easily accessible destination for residents and visitors alike. The shop's location in downtown Highland adds to its charm, making it a "hidden gem among local businesses" that's a convenient stop after a meal or for a mid-day treat.

For those driving, the shop is easy to find, and its downtown location means it's not far from public parking options. It's a walk-up establishment, which contributes to its casual and friendly vibe. While some customers have noted that the lines can get long, especially during peak hours, the general consensus is that the wait is well worth it. The outdoor seating, complete with umbrellas and picnic tables, makes it an ideal spot to relax and enjoy your treat, adding to the overall experience. The accessibility of the location, combined with the pleasant outdoor space, makes it a perfect place to enjoy a sunny afternoon or a warm evening.

The Counter’s presence in a bustling area of Highland means it is often surrounded by other local businesses, creating a vibrant, walkable downtown environment. This makes it easy for patrons to combine their ice cream run with other errands or a stroll through the neighborhood. The community-oriented setting and easy-to-find location contribute significantly to its popularity. Its hours of operation vary seasonally, so it's always a good idea to check their website or social media for the most current information. The establishment's commitment to being an integral part of the community is reflected not only in its service but also in its prime location that invites and welcomes everyone.

The Counter Ice Cream & Italian Ice offers a wide range of services and products designed to satisfy every kind of dessert craving. The menu is crafted with care, featuring high-quality ingredients and a variety of options.

• Hand-Scooped Ice Cream: The shop serves a selection of premium, super-premium, and regular ice creams made in the Midwest. They always have staples like vanilla, chocolate, strawberry, and cookies & cream on hand, with other flavors rotating seasonally to keep the menu fresh and exciting. Customers have described the ice cream as "really rich but tasted great."

• Real Italian Ice: A point of pride for the shop, their Italian ice is made from fresh fruit, filtered water, and pure cane sugar. It is celebrated for being dairy-free, gluten-free, vegan, and free from artificial colors and flavors. The flavors rotate with the seasons, offering a new experience with every visit.

• Sundae Creations: The Counter offers a variety of specialty sundaes, including classics and unique creations. From a traditional Banana Split to the signature Sweet & Salty sundae, there’s a combination for every taste.

• Milkshakes and Flurries: Patrons can enjoy creamy milkshakes made with any of the hand-scooped ice cream flavors, topped with whipped cream. For those who prefer a mix-in, the flurries blend ice cream with various toppings like Oreos, peanut butter cups, or cookie dough.

• Floats and Other Treats: The menu also includes classic floats with options like root beer or ginger fizz, as well as a refreshing Dole Pineapple Float made with vegan pineapple scoops. They also offer a "Build Your Own" section for custom creations, including Ice Cream Nachos and Loaded Cones.

• Baked Goods: The shop also bakes fresh cookies and brownies in-house, which can be enjoyed on their own or paired with ice cream.

The Counter Ice Cream & Italian Ice is more than just a place to grab a cone; it has several notable features that make it a standout destination in Highland.

• Friendly and Patient Staff: Customers consistently highlight the exceptional service. The staff, like a team member named Nevaeh mentioned in a review, are known for being "very kind" and "very patient," even when the shop is busy. This welcoming attitude creates a positive and enjoyable experience for everyone.

• Outdoor Seating: The shop offers comfortable outdoor seating with picnic tables and umbrellas. This feature is a major draw, allowing customers to relax and enjoy their treats in the fresh air, making it an ideal spot during warmer months.

• Fresh, High-Quality Ingredients: A core highlight is the commitment to quality. The ice cream is sourced from premium Midwestern suppliers, and the Italian ice is made from fresh fruit and natural ingredients, without artificial additives. Freshly made waffle cones are another feature frequently praised by customers.

• Dietary Accommodations: The Counter provides a variety of options for those with specific dietary needs, including vegan and dairy-free ice cream and shakes. The Italian ice is naturally dairy-free and vegan, ensuring that more people can enjoy a delicious treat.

• Community Hotspot: The shop has cultivated a reputation as a community hub where people gather. Despite the long lines, the atmosphere remains friendly and vibrant, cementing its status as a beloved local spot.

The Counter Ice Cream & Italian Ice

Address: 2933 Highway Ave, Highland, IN 46322, USA

Phone: N/A

Email: thecounternwi@gmail.com

For anyone in Highland, Indiana, or the surrounding Northwest Indiana region, The Counter Ice Cream & Italian Ice is more than just a dessert shop—it's a community fixture. It's a place where the simple pleasure of a scoop of ice cream or a cup of Italian ice is elevated by a friendly, welcoming atmosphere. The commitment to quality is evident in their rich, premium ice cream and their authentic, fresh-fruit Italian ice. The shop is particularly suitable for locals because it provides a reliable, high-quality, and friendly destination that feels like an extension of the neighborhood. The staff's patience and positive demeanor, even during busy times, make every visit feel special and appreciated. Whether you're looking for a classic favorite or a new seasonal treat, The Counter delivers with a consistently excellent product and a personal touch that can only be found in a true local business. It's a perfect spot for a family outing, a casual date, or a quick stop to satisfy a craving, reinforcing its role as a beloved and essential part of the Highland community.

The Counter Ice Cream & Italian Ice

2933 Highway Ave, Highland, IN 46322, USA