Whitey's Ice Cream Introduce
For generations of residents in Rock Island and the greater Quad Cities area, Whitey's Ice Cream is more than just an ice cream shop; it's a local institution and a cherished part of the community's fabric. Established in 1933 in Moline by Chester “Whitey” Lindgren, the business has grown into a regional icon, with the Rock Island location opening its doors in 1982. This long history has built a strong sense of nostalgia and loyalty, making it a go-to spot for countless families and friends. Whitey's is particularly famous for its extra-thick shakes and malts, a result of the high-powered malt machines they developed, as well as a seemingly endless list of ice cream flavors. The quality of their product, combined with a friendly atmosphere, has cemented their reputation as a top-tier dessert destination in Illinois. From a simple scoop in a cone to an elaborate sundae, a visit to Whitey's Ice Cream promises a delicious and memorable experience that locals have come to love and expect.
The success of Whitey's Ice Cream is a testament to its commitment to quality, a tradition that has been passed down through family ownership for decades. The shop's dedication to creating unique and delicious flavors, such as the invention of chocolate chip cookie dough ice cream and Splenda-sweetened "No Sugar Added" options, showcases its innovative spirit. This commitment to a superior product is what truly sets it apart from other dessert options. Whitey's has even received national recognition, including being named "Best in the Midwest" by readers of Midwest Living Magazine and being featured on the Food Network's Food Finds. These accolades speak to the high regard in which the brand is held, not just locally but nationally as well. Despite a few isolated reports of customer service issues, the overall positive sentiment and strong brand loyalty demonstrate that Whitey's continues to deliver on its core values of quality, clean environment, and fair prices.
The strong brand loyalty for Whitey's Ice Cream, particularly in the Quad Cities, is also rooted in its role as a place for community connection. It’s a place where you're likely to see your neighbors and where every visit feels like a shared experience. The shop is a hub for celebrations, from birthday treats to post-game victories, and its presence adds to the vibrant, local culture of Rock Island. The shop’s history is a story of a family business that grew with its community, and that deep-rooted connection is something that can't be replicated by a generic chain. The brand has been a part of local life for so long that its very name is synonymous with a specific kind of Midwestern treat. This makes a visit not just about the ice cream itself, but about partaking in a beloved local tradition.
Whitey's Ice Cream is conveniently located at 2520 18th Ave, Rock Island, IL 61201, USA. This location is a key part of its appeal, as it is easily accessible for residents of Rock Island and the surrounding communities. The shop is situated in a well-established area, making it a quick and effortless destination for anyone craving a sweet treat. One of the most significant features of this location is the presence of a convenient drive-thru. This service allows customers to grab their favorite ice cream without ever having to leave their car, which is a major advantage for families with small children or for those on a tight schedule. The accessibility of the drive-thru also makes it a great option during less-than-ideal weather, ensuring that Whitey's is a viable treat destination all year round.
The shop's hours are designed to accommodate a variety of schedules, with extended hours on weekends to serve the community during peak dessert times. This ensures that whether you're looking for an afternoon snack or a late-night treat, Whitey's is a reliable option. The location is also well-integrated into the local traffic flow, making it a natural stop on the way home from school, work, or a weekend outing. The clear and prominent signage makes it easy to find, even for those who may be new to the area.
The overall accessibility of Whitey's Ice Cream in Rock Island, with its combination of a central location, a convenient drive-thru, and accommodating hours, makes it a highly suitable choice for the local population. It eliminates many of the barriers that might prevent a family from enjoying a quick dessert. The simple, efficient setup ensures that the experience is focused on the product, providing a seamless and enjoyable visit. This focus on convenience, combined with a reputation for quality, is a winning formula that has made this specific location a go-to spot for many in the community. It’s a place that is built for the needs of the local residents, making it a true neighborhood staple.
Whitey's Ice Cream offers a vast array of services and products that cater to every type of dessert lover.
- Extra-Thick Shakes and Malts: A signature offering that is thick enough to hold upside down, a result of Whitey's innovative malt machines.
- Wide Selection of Flavors: The shop offers a huge variety of hand-dipped ice cream flavors, including classics like Chocolate and Vanilla, and unique options like Graham Central Station and Moose Tracks.
- Sundaes and Banana Splits: A full menu of traditional sundaes and banana splits is available, with a wide range of toppings to choose from.
- To-Go Options: Customers can purchase hand-packed quarts and other take-home options, including ice cream packages that can be shipped nationwide via FedEx.
- Dairy-Free and "No Sugar Added" Options: The shop provides a selection of dairy-free ice cream and "No Sugar Added" options, sweetened with Splenda, to accommodate various dietary needs.
- Drive-Thru Service: The Rock Island location offers a convenient drive-thru, allowing for quick and easy service.
Whitey's Ice Cream is celebrated for several key features that solidify its status as a local icon.
- A Long-Standing Local History: Established in the Quad Cities in 1933, the shop has a rich history that makes it a cherished part of the community.
- Award-Winning Quality: The brand has received numerous accolades, including being named "Best in the Midwest" by Midwest Living Magazine and being recognized on a national level for its quality.
- Innovative Product Development: Whitey's is credited with inventing popular flavors like chocolate chip cookie dough ice cream and developing high-powered machines for its signature thick shakes.
- Community Hub: The shop serves as a gathering place for locals, with many people having fond memories and personal connections to the brand.
For those ready to visit and enjoy a classic treat, here is the essential contact information:
- Address: 2520 18th Ave, Rock Island, IL 61201, USA
- Phone: (309) 788-5948
In conclusion, Whitey's Ice Cream is a highly suitable destination for locals in the Rock Island, Illinois area. Its long and storied history in the Quad Cities has made it an integral part of the community, building a sense of trust and nostalgia that can’t be replicated by outside competitors. For local residents, choosing Whitey's means supporting a business with a deep-rooted connection to their hometown. While some recent reviews have highlighted a need for improved customer service training, these seem to be isolated incidents and do not reflect the brand’s long-standing reputation for friendly staff and a positive atmosphere. The core appeal of Whitey's remains its consistently high-quality ice cream, which has won numerous awards and is considered by many to be the best in the region. The convenience of a drive-thru at the Rock Island location further enhances its appeal, making it an easy choice for families and individuals on the go. By offering a wide range of delicious products, from their famous shakes to a variety of unique flavors, Whitey's ensures there is something for everyone. It’s a place where every visit feels special, connecting patrons to a local tradition that has been bringing joy for decades.
The brand's continued success and expansion across Illinois and Iowa demonstrate a strong, enduring appeal that is based on quality and a powerful local identity. This is a place where locals can bring their out-of-town guests to give them a true taste of the Quad Cities. The value of a Whitey's treat is not just in the deliciousness of the ice cream, but in the experience of participating in a shared community tradition. It's a place that has been a backdrop for countless memories, and its legacy is built on the simple joy it brings to its customers.
Ultimately, for anyone in Rock Island looking for a fantastic ice cream experience, Whitey's Ice Cream is the clear choice. It offers a combination of rich history, award-winning quality, and modern convenience that makes it a true local treasure. It’s a place that locals are proud to call their own and happy to support.
Whitey's Ice Cream Food & drink
Ice
- Banana Graham
- Black Cherry
- Black Raspberry Chip
- Black Walnut
- Bubble Gum
- Butter Pecan
- Chocolate
- Chocolate Chip
- Chocolate Chip Cookie Dough
- Chocolate Fudge Brownie
- Chocolate Peanut Butter Revel
- Coconut Joy
- Cotton Candy
- Cup O' Joe Espresso
- Dairy-Free Chocolate Mint
- Fresh Strawberry
- Graham Central Station
- Gummy Bear
- Key Lime Pie
Cone
- Lemon Custard
- Mango Raspberry
- Mint Chocolate Chip
- Mint Cookie Crunch
- Mississippi Mud Revel
- Monster Cookie
- Orange Sherbet
- Peanut Butter Pretzel Bark
- Praline Pecan
- Salted Caramel
- Sgt. Camo
- Smurf
- Strawberry Cheesecake
- Super Blueberry Cheesecake
- Swiss Almond Chocolate
- Vanilla
- Watermelon Sherbet
- White Chocolate Raspberry
- White Tiger Paws
Shakes & Malts
- Lite Shakes
- Flavored Ice Cream Shakes
Others
- Turtle
- Tin Roof
- Cherry Bon Bon
- Brownie Under
- Dusty Road
- S'more
- Three Berry Blend
- Razzle Dazzle
- Strawberry Berry
- Banana Split
Whitey's Ice Cream Details
Service options
- In-store pick-up
- In-store shopping
- Takeaway
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Dining options
- Table service
Amenities
- Toilet
Atmosphere
- Casual
- Trendy
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Whitey's Ice Cream Photos










Whitey's Ice Cream Location
Whitey's Ice Cream
2520 18th Ave, Rock Island, IL 61201, USA
Whitey's Ice Cream Reviews
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★ 5★ 4★ 3★ 2★ 1It doesn’t appear that anyone from management reads these reviews so this will fall on deaf ears but.. tell your employees to smile! At least pretend they’re happy while they’re working. What’s the saying ? “Fake it til you make it?” The guy who waited on me yesterday didn’t speak or offer any service whatsoever he clearly despises being there. I looked for a name but all it said was “Cashier #2” anyway other locations offer much better service to the customer.
July 06 · Candice HatterI frequently visit my local Whitey’s Ice Cream shop in Rock Island IL, a place I’ve always appreciated for its friendly atmosphere and the hard work of its young staff. Unfortunately, my recent visit was disappointing due to the customer service I experienced.As a regular patron who places orders weekly, I noticed the manager on duty (Natalie) was not preparing the order as requested. I kindly stopped her to provide clarification, but when the order was complete, she informed me I owed additional money. I explained that the error was on her end, as the order had already been paid for. However, she chose to debate the matter, leading me to request a refund to defuse the situation and discontinue the conversation.Another employee, in an attempt to resolve the situation, offered to cover the difference, but this gesture, while well-intentioned, only exacerbated the issue. The principle was never about the difference in money but about how the matter was handled. I had not received the full order nor left the store, yet the receipt provided did not reflect the refund properly, showing only a zero-dollar balance.When attempting to contact Whitey’s corporate office through their website, I was redirected to contact the local store for any concerns, limiting my ability to address this issue further. I believe this situation highlights an opportunity for reviewing customer service protocols and implementing additional training at this location to ensure a more consistent and professional experience for loyal customers like myself.
March 21 · KekeI had a coupon that was expiring the next day but the Whitey's closer to my house was shut down because of the severe weather coming in. Not this one, though! Everyone was still working and cleaning up, helping people get their ice cream fix. Everyone still had a smile on their face. And, still made thoughtful suggestions when I didn't know what to get. Amazing customer service and delicious ice cream. No wonder there was a long line of cars for the drive-thru and loads of people queuing inside! I got the Smurf/Blue Moon and Banana Nut on a sugar cone. It was absolutely sublime! Perfectly creamy, with powerful but NOT over-bearing natural flavors. Loved it!
August 30 · MelindaI’m addicted but this place can’t get an order right to save their life! Only time I have ever gotten an order correct was if the older lady made it. For how much they charge you would think they’d be sure to have consistent training and then to deny making it wrong or just adding to an already melted messed up order instead of remaking! Bad customer service. sent my hubby for my shake and they of course made it wrong (I get a butterpecan shake with KitKat added) it was DROWNING WITH PECANS with no KitKat at all. Then she denied it saying it only had half of the KitKat because she thought that’s what he meant?? I was so disappointed he took it back And he brought it back a melted mess with a KitKat bar obviously broken by hand in like half or 3rds. But the last time the lady made it it was so good! Super disappointing if one of the little girls are going to take your order just leave and come back later lol
June 30 · elizabeth hardcastleI was told that Whitey's as a "must try" during a visit to the quad cities. It really is a place to visit as the ice cream is home made and great tasting. Whitey's has a variety of flavors which can be eaten in a cone, made into a sundae, float, shake or malt. The prices are reasonable and the servings are huge!!
September 20 · Julie B
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