Baskin-Robbins Introduce
For decades, Baskin-Robbins has been a household name in the world of ice cream, synonymous with its "31 flavors" concept and a wide array of frozen treats. In Illinois, residents often look to familiar brands for their dessert cravings, and the Baskin-Robbins in Calumet City stands as one such option. Located at 664 River Oaks Dr, this branch offers a variety of ice cream delights that are typically associated with the global chain.
However, it's important for local users in Illinois to have a complete picture of their potential experience at this particular Baskin-Robbins location. While the brand itself is known for its extensive flavor library and diverse menu, individual store experiences can vary. Recent customer feedback for this Calumet City branch suggests some inconsistencies in service and product quality. Understanding these local nuances is key to managing expectations and making an informed decision about where to get your next sweet treat. This article aims to provide a factual overview of what this Baskin-Robbins location generally offers, along with insights from local patron experiences, allowing you to decide if it's the right spot for your ice cream desires.
---The Baskin-Robbins in Calumet City is situated at 664 River Oaks Dr, Calumet City, IL 60409, USA. This address places it within a commercial area that is likely part of the larger River Oaks shopping district, a common hub for retail and dining in the Calumet City area. Its location on River Oaks Drive provides accessibility from major local roads, making it a potentially convenient stop for residents in Calumet City and surrounding Illinois communities.
Accessibility for this location is generally favorable for those traveling by car, given its probable proximity to other retail establishments and potential parking availability in a shopping center setting. While specific public transportation routes directly serving this precise address would need to be verified with local transit authorities, shopping districts often have bus stops nearby, offering some level of public transit access. However, for many suburban locations, driving remains the most common mode of access. Its presence in a well-trafficked commercial zone means it is visible and relatively easy to find for those familiar with the Calumet City area. For Illinois residents in the 60409 zip code and nearby, it offers a familiar ice cream option within a convenient driving distance.
---As a franchise of the well-known Baskin-Robbins chain, this location typically offers a wide range of ice cream and dessert products consistent with the brand's global menu. These generally include:
- Ice Cream Scoops: A vast selection of ice cream flavors, famously promoted as having "31 flavors" to choose from. This includes classic and seasonal options, served in cups, cake cones, sugar cones, or waffle cones.
- Sundaes: Custom-built sundaes with choices of ice cream flavors, various wet toppings (like hot fudge, caramel), whipped cream, chopped nuts, and a cherry.
- Milkshakes and Frozen Beverages: Blended drinks made with your choice of ice cream, milk, and various syrups, as well as popular items like the Cappuccino Blast® and smoothies.
- Ice Cream Cakes: A variety of pre-designed and customizable ice cream cakes for special occasions, available for pre-order or sometimes for immediate pickup.
- Pre-Packed Quarts and Pints: For enjoying at home, customers can purchase their favorite ice cream flavors in pre-packed containers.
- Flavor Flights: Allowing customers to sample four different 2.5 oz scoops, topped with waffle cone chips.
- Creature Creations®: Themed ice cream desserts designed for kids, featuring special cups and decorative edible elements.
- Online Ordering and Delivery: Many Baskin-Robbins locations, including this one, participate in online ordering for pickup and delivery services through platforms like Grubhub, DoorDash, Uber Eats, and Postmates, though menu availability and delivery fees may vary.
When considering the Baskin-Robbins in Calumet City, it's important to look at both the general brand features and specific customer experiences for this location. While the chain itself is known for certain aspects, individual franchise operations can have their own unique highlights (or areas for improvement).
- Extensive Flavor Library: Baskin-Robbins globally boasts a library of over 1,300 flavors, with a rotating selection of 31 flavors available at any given time. This offers consistent variety for ice cream enthusiasts.
- Brand Recognition: As a well-established international chain, Baskin-Robbins carries a strong brand reputation, making it a familiar and often convenient choice for many.
- Variety of Treats: Beyond just scoops, the availability of sundaes, milkshakes, and customizable ice cream cakes provides diverse options for different preferences and occasions.
- Convenient Location (General): Situated within a common retail area in Calumet City, it offers a readily available option for dessert.
- Potential for 24-Hour Operation: Some Baskin-Robbins locations, particularly those co-branded with Dunkin', operate 24 hours a day, which could be a significant convenience factor for this specific address (as some listings for this address indicate 24-hour operation, likely due to a Dunkin' co-location).
However, it is crucial to address the specific customer reviews provided for this location, as they highlight areas that might not align with typical brand expectations:
- Inconsistent Scoop Size: A customer reported dissatisfaction with the scoop size, feeling it was smaller than expected compared to other locations and implying staff reluctance to provide a larger portion.
- Issues with Product Quality: One review mentions "wrong freezer burned ice cream" in a sundae order, indicating potential issues with product handling or freshness.
- Staff Attitude/Service Concerns: Comments about "lazy and slow" staff and a feeling of being unwelcome or an "inconvenience" suggest inconsistencies in customer service quality at this particular location.
- Value for Money Concerns: A customer felt they "pay double what it's worth" for certain items, particularly for delivery orders that did not meet expectations.
These specific local reviews provide important context for potential customers in Illinois, indicating that while the brand's general offerings are broad, the experience at this particular Calumet City location may vary.
---For those in Calumet City, Illinois, wishing to contact this Baskin-Robbins location, here is the provided information:
Address: 664 River Oaks Dr, Calumet City, IL 60409, USA
Phone: (708) 253-8843
It's always advisable to call ahead for the most current operating hours, to confirm specific product availability, or to address any order-related concerns before making a special trip.
---For residents of Calumet City, Illinois, and surrounding areas, the Baskin-Robbins at 664 River Oaks Dr offers a readily available option for a wide array of ice cream and frozen desserts. The brand's national recognition means a familiar menu, with numerous flavors, sundaes, milkshakes, and ice cream cakes to choose from. For those who appreciate the convenience of a well-known chain and its standardized offerings, this location provides access to those products.
The potential for 24-hour operation (if co-branded with a Dunkin') could be a significant convenience, allowing for late-night or early-morning dessert cravings to be satisfied. The option for online ordering and delivery through popular platforms also adds a layer of modern convenience for those who prefer to enjoy their treats at home.
However, it is crucial for Illinois locals to consider the recent customer feedback for this specific location. The reviews, while limited, point to potential inconsistencies in scoop size, product quality (e.g., "freezer burned" ice cream), and staff professionalism. These comments suggest that the experience may not always align with the high standards typically expected from the Baskin-Robbins brand. For some, the convenience and familiarity of the brand might outweigh these reported issues, especially if alternative options are limited or if their personal experiences have been more positive.
Ultimately, this Baskin-Robbins location is suitable for locals who are looking for the convenience and established menu of a major ice cream chain in Calumet City. However, it is advisable for prospective customers to set their expectations based on the mixed reviews and possibly consider checking recent, local feedback before a visit, or opting for pre-packed items if concerns about scoop size or freshness of made-to-order items are paramount. For those willing to navigate potential inconsistencies, the broad selection of Baskin-Robbins products remains available here in Calumet City.
Baskin-Robbins Services
NEW! Creature CreationsTM
Calling all creatures! No matter what kind of creature you are, we have your creation.
- Unicorn Creature CreationsTM
Flippin', flyin', and ridin' on rainbows, the Unicorn brings the energy to your favorite scoop of Baskin-Robbins ice cream. Topped with magical sprinkles and an edible rainbow horn, the Unicorn has flair to spare.
- Monster Creature CreationsTM
The Monster puts the 'scream' in ice cream! Top off your favorite Baskin-Robbins ice cream flavor with a fun-filled explosion of colorful sprinkles and an edible monster eyeball.
- Mermaid Creature CreationsTM
The Mermaid and her posse of playful dolphins will surely make a splash to your favorite scoop of Baskin-Robbins ice cream! This mythical marvel is topped with a wave of sprinkles and an edible mermaid tail.
NEW! DIY Kits
Build the dessert of your dreams at home with our new DIY Kits!
- DIY Sundae Kit
Our new DIY Sundae Kits have everything you need to build sundaes at home. Customize your kit with two pre-packed quarts of your favorite ice cream flavors, three toppings, a can of whipped cream, and of course cherries, to top it all off. Includes cups to build sundaes, spoons, and napkins.Participation may vary. Cannot be combined with other offers. Ordering from one of our shops in AR, KS, MO, MS, NE, OK or TN? Prices may vary and orders will contain two 56-oz Pre-Packs. Call shop for details.
- DIY Polar Pizza® Kit
Our new DIY Polar Pizza® Kits have everything you need to build a custom Ice Cream Treat at home. Customize with a Chocolate Chip Cookie Crust or Double Fudge Brownie Crust, a pre-packed quart of your favorite ice cream flavor, and four toppings to finish it off!Participation may vary. Cannot be combined with other offers. Ordering from one of our shops in AR, KS, MO, MS, NE, OK or TN? Prices may vary and orders will contain a 56-oz Pre-Pack. Call shop for details.
Ice Cream Cakes
There's an ice cream cake for every occasion!
- Standard Roll Cake
Delight in a classic combination of ice cream and chocolate cake rolled together and finished with fudge topping, nuts and cherries.
- Edible Image® Cake
Customize a Baskin-Robbins Ice Cream Cake with your own drawings or family photos! Choose the ice cream flavor, cake flavor, and your favorite image to feature on top. Available only in-shop at participating locations.
- Celebration Party Cake
Bring some deliciousness to the party with our streamer and confetti topped cake. It's a colorful addition for anyone's birthday!
- Fudge Brownie N' OREO® Cookie Cake
Chocolate lovers rejoice! Our Fudge Brownie 'n OREO® Cookie Cake features delicious Baskin-Robbins ice cream between two delicious double fudge brownies and topped with OREO® Cookies.
- Unicorn Cake
Our Unicorn Cake is sure to make any celebration truly magical! The best part is, you get to pick the flavors inside!
- Spider-Man Ultimate Light Up Eyes Cake
Be the superhero of the party with this amazing creation that features Spider-Man's illuminated eyes that appear lit up with Electro's bolts!
Flavors & Scoops
Scoop it. Shake it. Cake it. We've got your favorite flavors.
- Triple Mango
Summer is here early at Baskin-Robbins! Escape the cold weather with mango ice cream with real mango pieces swirled with a rich mango sorbet and finished with a sweet mango ribbon. We call it Triple Mango! And it's only at Baskin-Robbins.
- Gold Medal Ribbon®
Go for the Gold! This combo of vanilla flavored and chocolate ice creams swirled with a caramel ribbon is the champion of flavor.
- Jamoca® Almond Fudge
Take our Jamoca® ice cream, add roasted almonds and a chocolate flavored ribbon. Feel your taste buds buzz!
- Very Berry Strawberry
Delectably delicious strawberry ice cream loaded with real strawberries.
- OREO® Cookies n' Cream
Dunking your OREO® cookies? A no-brainer. Dunking them in vanilla flavored ice cream? Now that's genius.
- Chocolate Chip Cookie Dough
Ovens drool. Freezers rule! So we loaded vanilla flavored ice cream with cookie dough and chocolate flavored chips.
- REESE'S® Peanut Butter Cup
REESE'S® Peanut Butter Cups are awesome. Add vanilla flavored ice cream and awesome just got awesomer.
- Made with SNICKERS® Bars
Buttery, caramelly ice cream with SNICKERS® bar pieces, swirled with a caramel ribbon. Why are you not eating this yet?
- Pralines 'n Cream
Scoop a Southern classic! Vanilla flavored ice cream loaded with praline-coated pecan pieces and a caramel swirl.
- Non-Dairy and Vegan Chocolate Chip Cookie Dough
Try this rich, indulgent cookie dough flavor with cookie dough pieces, chocolate chips, and a chocolate fudge swirl. By the way, it's all Non-Dairy and Vegan.
- Rainbow Sherbet
Raspberry, pineapple, and orange flavored sherbets battle for your taste bud love.
- World Class Chocolate
Rich white chocolate flavored mousse ice cream swirled with even richer milk chocolate flavored mousse ice cream.
- Old Fashioned Butter Pecan
There's nothing old-fashioned about deliciousness. Butter pecan flavored ice cream with, yep, butter-roasted pecans.
- No Sugar Added Pineapple Coconut
A "desserted island" of tropical flavor. This reduced fat, no sugar added pineapple coconut flavored ice cream also contains no sugar added chunks of pineapple.At least 25% less fat than our regular ice cream. Regular Ice Cream: 10 grams Fat per 2.5 oz Scoop, and 15 grams Fat per 4 oz Scoop. See more at baskinrobbins.com.
- Daiquiri Ice
If you put your ear up to this summery lime ice with a splash of rum flavoring, you can hear the ocean.Gluten-conscious: our definition of a gluten-conscious menu item is a food or beverage made without gluten-containing ingredients. See more at baskinrobbins.com.
- Wild 'n Reckless Sherbet
A green apple, blue raspberry, and fruit punch flavored sherbet party. Fruit has never had so much fun.Gluten-conscious: our definition of a gluten-conscious menu item is a food or beverage made without gluten-containing ingredients. See more at baskinrobbins.com.
- Mom's Makin' Cookies®
Mom's secret recipe of brown sugar flavored ice cream filled with chocolate chip cookie pieces, chocolate flavored chips, and a delicious cookie dough batter flavored ribbon.
Warm Desserts
Pair hot and cold with your favorite scoop of ice cream and a warm cookie or brownie.
- Single Warm Cookie Ice Cream Sandwich
Your choice of cookies warmed with your choice of a 2.5 oz ice cream scoop.
- Double Warm Cookie Ice Cream Sandwich
Your choice of cookies warmed with your choice of 2-2.5 oz. ice cream scoops.
- Warm Brownie Sundae
A warm brownie is topped with two scoops of your favorite ice cream, hot fudge, whipped cream, chopped almonds and a cherry.
Premium Sundaes
Somedays call for sundaes. How will you customize yours?
- Banana Royale
Two of your favorite ice cream flavors topped off with bananas, your choice of wet topping, chopped almonds, and a cherry.
- Banana Split
Three of your favorite ice cream flavors, two banana slices, your choice of wet topping, all crowned with chopped almonds, and three cherries.
- OREO® Layered Sundae
Three scoops of our OREO® Cookies 'N Cream Ice Cream layered with hot fudge and chopped OREO® cookie pieces topped with marshmallow, more hot fudge, and OREO® cookie pieces.
- REESE'S® Peanut Butter Cup Sundae
Three scoops of REESE'S® Peanut Butter Cup Ice Cream topped with layers of REESE'S® peanut butter sauce, chopped REESE'S® peanut butter cups, and hot fudge!
- Made with SNICKERS® Sundae
Three scoops of Made with SNICKERS® Ice Cream, crushed SNICKERS® pieces and caramel layers, topped with caramel, hot fudge, and SNICKERS® pieces.
- Chocolate Chip Cookie Dough Sundae
Three scoops of Chocolate Chip Cookie Dough Ice Cream with layers of hot fudge and cookie dough pieces, topped with caramel.
Frozen Beverages
Blend your favorite ice cream into a perfectly sippable, and totally portable, frozen snack!
- Sundae Shakes
A rich and creamy milkshake with a sundae on top - fully customizable with your favorite flavors too! Nutritional information for this product will vary based on the ice cream and toppings requested.
- Milkshakes
Your favorite ice cream flavor perfectly blended with milk and simple syrup. It's sure to be your new favorite.
- Cappuccino Blast®
A rich combination of coffee from 100% Arabica coffee beans and ice cream blended to perfection.
- Strawberry Bannana Smoothie
This classic flavor combination is mixed with nonfat Vanilla flavored frozen yogurt and banana for true smoothie goodness. Yum! Made with real fruit and full of live and active cultures.
- Coke® Float
Happiness times two when two great brands come together to create a delicious classic treat. A frothy, creamy delight made with Baskin-Robbins vanilla ice cream.
- Sprite® Freeze with Rainbow Sherbet
A refreshingly sippable combination of your favorite hard scoop flavors blended with your choice of beverage. Cool off with a classic combination like Rainbow Sherbet and Sprite® or Vanilla Ice Cream and Coke®
Polar Pizza® Ice Cream Treat
It's the ice cream treat you eat like pizza!
- Chocolate Chip Cookie Dough Polar Pizza
A chocolate chip cookie crust with Chocolate Chip Cookie Dough Ice Cream, topped with cookie dough pieces, rainbow sprinkles and drizzled with marshmallow topping.
- Peanut Butter 'N Chocolate and REESE'S® Peanut Butter Cup Polar Pizza
A chocolate chip cookie crust with Peanut Butter 'n Chocolate Ice Cream, topped with REESE'S® Peanut Butter Cup pieces and drizzled with REESE'S® peanut butter sauce and fudge topping.
- OREO® Cookies 'N Cream Polar Pizza
A double fudge brownie crust with OREO® Cookies 'n Cream Ice Cream, topped with crushed OREO® Cookies pieces and drizzled with marshmallow and fudge topping.
Baskin-Robbins Details
Service options
- Delivery
- Drive-through
- In-store pick-up
- Takeaway
- Dine-in
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Dining options
- Table service
Amenities
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
- Quiet
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Baskin-Robbins Photos

Baskin-Robbins Location
Baskin-Robbins
664 River Oaks Dr, Calumet City, IL 60409, USA
Baskin-Robbins Reviews
scoop
★ 5★ 4★ 3★ 2★ 1I was told this was a large scoop of ice cream. Man please at others it be at the top of the cone. The guy was scared of his his boss I could tell. Not coming back. I will go to the one on 103 Torrence.
September 02 · Ernst showNastiest, worst baskin robbins around. Staff is so lazy and slow that when you order 2 brownie sundaes on uber eats and pay double what it's worth, you end up with 2 single scoops of the wrong freezer burned ice cream. I wonder why...useless!
March 27 · Joanne MarateaI received 1 1/2 children's scoops, when I should hv received 2 double adult" scoops! I received a 1/2 scoop of one flavor that was half melted and one melted child's scoop. I paid $6.00 for what?!!! So disappointed! And, I had to repeat my order 8 xs.
June 17 · Crystal James-Owens IIIWhy does Baskin Robbins 31 flavors only have 3 flavors? Your managers need to work on ordering inventory at all of the locations nearby as well.
October 31 · Jaynelly BabeeVery poor customer service. They told me the couldn't help me before even hearing what I needed help with. I will never spend money here again!!
February 22 · Charles Smart
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