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Ice Cream ShopIce Cream Shops Near MeOhioCuyahoga CountyUniversity HeightsIce Cream Shops in John Carroll BoulevardBen & Jerry's
Ben & Jerry's ico

Ben & Jerry's

Ice cream shop, Bakery ★4.0·$$

20650 John Carroll Blvd, University Heights, OH 44118, USA

4.0
After spending a great day at the beach our family of four wanted ice cream. I have never tried Ben & Jerry's ice cream before so I was excited to try it. Unfortunately, the staff was unfriendly. The ice cream was too sweet and pricey in my opinion. The waffle cones were good and my son liked his ice cream. So, one out of three liked it. The restaurant appeared to be clean. - Through_Barb_Eyes
Ben & Jerry's Overview Intro Menu Detail Photos Location Reviews

Ben & Jerry's Introduce

For decades, Ben & Jerry's has been more than just an ice cream brand; it's been a symbol of innovative flavors, high-quality ingredients, and a commitment to making a difference. Residents of Ohio are fortunate to have access to this iconic treat, and for those in the Cleveland area, the University Heights scoop shop offers the full, immersive experience. This isn't just about grabbing a pint from the grocery store freezer; it's about stepping into a world of "euphoric" ice cream, served the way it was originally intended. From classic favorites to unique, limited-time flavors, the University Heights location serves as a local hub for all things delicious and dairy, or non-dairy, for that matter.

Ben & Jerry's is celebrated for its playful and creative approach to ice cream. Each flavor tells a story, often featuring chunks and swirls that deliver a satisfying textural experience. The brand's dedication to using high-quality ingredients sourced thoughtfully and its mission to create a positive social impact are integral to its identity. This philosophy extends beyond their products and into the community, aiming to create shared success and a positive environment for everyone who interacts with the business. For local Ohioans, this scoop shop represents a chance to support a brand that prioritizes both people and the planet, all while indulging in a scoop (or two) of something truly special.


The Ben & Jerry's scoop shop is conveniently located at 20650 John Carroll Blvd, University Heights, OH 44118. Situated near John Carroll University, the location is a natural gathering spot for students, families, and locals. The central location makes it easy to access for anyone living in or visiting the greater Cleveland area. Whether you're coming from a day of shopping, a local sporting event, or simply craving a sweet treat, you'll find the shop's address simple to navigate.

Accessibility is a key feature of this location. The area is known for its high foot traffic, and the shop is easily accessible by car, with available parking nearby. For those who prefer to walk, the shop is integrated into a bustling area that's great for an afternoon stroll. It’s also wheelchair accessible, ensuring that everyone can comfortably visit and enjoy their ice cream. The neighborhood atmosphere makes a trip to Ben & Jerry’s feel like part of a larger community outing, whether you're relaxing on their pleasant outdoor seating area on a sunny day or enjoying the interior space with friends and family.


The University Heights scoop shop offers a wide array of services designed to make your ice cream experience as enjoyable as possible. Whether you're looking for a simple scoop or planning a large event, they have something to meet your needs. Beyond the traditional cup or cone, they provide a variety of options that showcase the versatility of their beloved flavors.

  • Scoops and Cones: Choose from a vast selection of classic and unique flavors, served up in a cup or a variety of cones, including the popular waffle cone. You can mix and match flavors to create your perfect combination.
  • Custom Creations: The menu goes beyond just scoops. You can build your own custom sundaes with your favorite flavors and a choice of toppings, or get a rich and creamy milkshake blended to order.
  • Non-Dairy Options: For those with dietary preferences or restrictions, the shop offers a range of delicious non-dairy flavors made with oat milk, ensuring everyone can enjoy a treat.
  • Takeout and Delivery: Can't make it to the shop? You can order your favorite flavors online for convenient takeout or delivery, bringing the Ben & Jerry's experience right to your home.
  • Ice Cream Cakes: Perfect for any celebration, the shop makes incredible ice cream cakes. These ready-made or custom cakes are a great way to elevate birthdays, graduations, or any special occasion.
  • Catering Services: The shop also offers full-service catering for events. From corporate parties to weddings, their team can set up, scoop, and clean up, allowing you to simply enjoy the party with a selection of your favorite ice cream and non-dairy flavors.


This Ben & Jerry’s location is known for several features and highlights that set it apart, contributing to a memorable and enjoyable visit for locals and visitors alike. While some customer experiences may vary, there are some consistent elements that make this scoop shop a standout destination.

  • Unique and Inventive Flavors: The core of the Ben & Jerry's experience is its menu of inventive, cleverly named flavors. The shop provides an opportunity to try exclusive flavors that aren't always available in grocery stores, giving you a chance to discover a new favorite.
  • Community Atmosphere: The shop offers both indoor and outdoor seating, creating a welcoming and comfortable space to hang out with family and friends. This can be a great spot to relax, especially on a nice day.
  • Accommodating Staff and Service: Reviews often highlight the friendly and accommodating nature of the staff, who are ready to serve and help you find the perfect flavor. While experiences can differ, the general consensus points to a staff that enhances the overall visit with quick and polite service.
  • Commitment to Quality: Ben & Jerry’s is known for its commitment to high-quality, thoughtful ingredients. This focus on sourcing and production is something that customers, including many in the Ohio region, appreciate and can taste in every scoop.
  • Dietary-Friendly Options: The availability of non-dairy and vegan ice cream, as well as options like oat milk, is a significant highlight. This ensures that a wider audience can enjoy the treats without worrying about dietary restrictions.


To plan your visit or get in touch, here is the essential contact information for the University Heights location:

Address: 20650 John Carroll Blvd, University Heights, OH 44118, USA

Phone: (216) 397-5700


For locals in the Ohio area, the Ben & Jerry's scoop shop in University Heights is a perfect destination for a sweet treat. It's more than just a place to buy ice cream; it’s a community-centric business that provides a space for friends and family to gather. The shop's convenient location and comfortable seating areas make it an ideal spot to spend quality time together. Whether you’re celebrating a special occasion with a custom ice cream cake or simply grabbing a cup on a hot afternoon, the variety of services and flavors available cater to everyone's needs.

While some customers have found the prices to be on the higher side or have had mixed experiences with service, the general consensus is that the quality and variety of the products make it a worthwhile indulgence. It provides a consistent, high-quality product that many Ohio residents have come to love and trust over the years. By visiting this location, you're not only treating yourself to a delightful dessert but also supporting a business that values thoughtful ingredients and community well-being. It's a local institution that continues to serve up a taste of euphoria, one scoop at a time.

Ben & Jerry's Menu

  • Original Flavor

    Original Ice Cream Flavors

  • Americone Dream®

    Vanilla Ice Cream with Fudge-Covered Waffle Cone Pieces & a Caramel Swirl

  • Butter Pecan

    Rich Buttery Ice Cream with Roasted Pecans

  • Cherry Garcia®

    Cherry Ice Cream with Cherries & Fudge Flakes

  • Chocolate

    Chocolate Ice Cream

  • Chocolate Chip Cookie Dough

    Vanilla Ice Cream with Gobs of Chocolate Chip Cookie Dough

  • Chocolate Fudge Brownie

    Chocolate Ice Cream with Fudge Brownies

  • Chocolate PB Chunk

    Chocolate Peanut Butter Ice Cream with Peanut Butter Swirls & Fudge Flakes

  • Chocolate Therapy®

    Chocolate Ice Cream with Chocolate Cookies & Swirls of Chocolate Pudding Ice Cream

  • Chunky Monkey®

    Banana Ice Cream with Fudge Chunks & Walnuts

  • Coffee, Coffee BuzzBuzzBuzz®

    Coffee Ice Cream with Espresso Bean Fudge Chunks

  • Dirt Cake

    Vanilla Pudding Ice Cream with Chocolate Sandwich Cookies & Chocolate Cookie Swirls

  • Dulce De-Lish!

    Salted Caramel Ice Cream with Pecan Toffee Pieces & Caramel Swirls

  • Half Baked®

    Chocolate & Vanilla Ice Creams mixed with Gobs of Chocolate Chip Cookie Dough & Fudge Brownies

  • Mango

    Mango Ice Cream Swirled with Sweet Cream Ice Cream

  • Marshmallow Sky

    Marshmallow ice cream with marshmallow swirls & gobs of chocolate chip cookie dough & chocolate chocolate chip cookie dough

  • Milk & Cookies

    Vanilla Ice Cream with a Chocolate Cookie Swirl, Chocolate Chip & Chocolate Chocolate Chip Cookies

  • Mint Chocolate Chunk

    Mint Ice Cream with Fudge Chunks

  • Phish Food®

    Chocolate Ice Cream with Gooey Marshmallow & Caramel Swirls & Fudge Fish

  • Salted Caramel Blondie

    Sweet Cream Ice Cream with Blonde Brownies & a Salted Caramel Swirl

  • Strawberry

    Strawberry Ice Cream with chunks of Strawberries

  • Strawberry Cheesecake

    Strawberry Cheesecake Ice Cream with Strawberries & a Thick Graham Cracker Swirl

  • Sweet Cream & Cookies

    Sweet Cream Ice Cream with Chocolate Sandwich Cookies

  • The Tonight Dough®

    Caramel & Chocolate Ice Creams with Chocolate Cookie Swirls & Gobs of Chocolate Chip Cookie Dough & Peanut Butter Cookie Dough

  • Triple Caramel Chunk®

    Caramel Ice Cream with Swirls of Caramel and Fudge-Covered Chunks of Caramel

  • Vanilla

    Vanilla Ice Cream

  • Sorbet

    Sorbet Flavors

  • Berry Berry Extraordinary® Sorbet

    Swirls of Blueberry Fruit Sorbet and Raspberry Fruit Sorbet

  • Lemonade Sorbet

    Lemon Sorbet

  • Non-Dairy Frozen Dessert

    Non-Dairy Frozen Dessert Flavors

  • Chocolate Chip Cookie Dough

    Vanilla Non-Dairy Frozen Dessert with Gobs of Chocolate Chip Cookie Dough & Fudge Flakes

  • Strawberry Cheezecake

    Strawberry Cheesecake Non-Dairy Frozen Dessert with a Thick Graham Cracker Swirl

  • Sundaes

    Sundae Flavors

  • Banana Split

    Three scoops of ice cream atop a split banana, hot fudge, caramel, fresh whipped cream, and your choice of two toppings. It's a boatload!

  • Brownie Special

    Chunks of brownie topped with your choice of ice cream, hot fudge, fresh whipped cream & any topping of your choice.

  • Cookie Cookie Sundae

    Pieces of chocolate chunk cookies topped with your choice of ice cream, hot fudge, fresh whipped cream & any topping of your choice.

  • Hot Fudge Sundae

    Any two flavors of ice cream topped with hot fudge and fresh whipped cream & any topping of your choice.

  • Waffle Cone Sundae

    Any flavor of ice cream with hot fudge, fresh whipped cream & any topping of your choice, served in a fresh baked waffle cone!

  • Shakes

    Shake Flavors

  • Addicted to Chocolate

    Chocolate Fudge Brownie & Chocolate Therapy® ice creams blended into every chocolate lover's dream.

  • Caramel Macchiato

    Coffee, Coffee BuzzBuzzBuzz® and Triple Caramel Chunk® ice creams.

  • Cookie Cookie

    Chocolate Chip Cookie Dough and Milk & Cookies

  • Create Your Own

    Pick two of your favorite flavors and we'll make them into a shake!

  • Half Baked®

    Chocolate Chip Cookie Dough and Milk & Cookies ice creams.

  • Mint Cookie

    Mint Chocolate Chunk and Sweet Cream & Cookies.

  • Strawberry Cheesecake

    Strawberry and Strawberry Cheesecake ice creams.

  • Sorbet Slushes

    Sorbet Slushes

  • Berry Berry Extraordinary Sorbet Slush
  • Lemonade Sorbet Slush
  • Cookie Dough Chunks

    Cookie Dough Chunks

  • Chocolate Chip Cookie Dough Dough Chunks

    Snackable Chocolate Chocolate Chip Cookie Dough

  • Half Baked® Dough Chunks

    Snackable Chocolate Chip Cookie Dough & Fudge Brownies

  • Peanut Butter Dough Chunks

    Snackable Peanut Butter Chocolate Chip Cookie Dough & Mini Peanut Butter Cups

  • S'mores Dough Chunks

    Snackable Graham Cracker Cookie Dough & Marshmallow Truffles

  • Sugar Cookie Dough Chunks

    Snackable Sugar Cookie Dough

  • Ready-Made Ice Cream Cakes (15 minutes)

    Need a last minute cake? Look no further! Choose a ready made ice cream cake. We can personalize it with an inscription and have it ready for pick-up within 15 minutes! Looking for a different design or flavor combo? Call the shop.

  • Small Half Baked Ice Cream Cake- Celebration Cake (Ready-Made)

    Celebration cake with mini cones and rainbow sprinkles. Our most popular design. Made with our Chocolate Chip Cookie Dough and Chocolate Fudge Brownie ice creams. This cake feeds 4-6 people.

  • Medium Half Baked Ice Cream Cake- Celebration Cake (Ready-Made)

    Celebration cake with mini cones and rainbow sprinkles. Our most popular design. Made with our Chocolate Chip Cookie Dough and Chocolate Fudge Brownie ice creams. This cake feeds 8-10 people.

  • Small Vanilla and Chocolate Ice Cream Cake- Celebration Cake (Ready-Made)

    Celebration cake with mini cones and rainbow sprinkles. Our most popular design. Made with our Vanilla and Chocolate ice creams. This cake feeds 4-6 people.

  • Medium Vanilla and Chocolate Ice Cream Cake- Celebration Cake (Ready-Made)

    Celebration cake with mini cones and rainbow sprinkles. Our most popular design. Made with our Vanilla and Chocolate ice creams. This cake feeds 8-10 people.

  • Specials

  • 2 Fresh Packed Pints & 2 Baked Goods

    Includes your choice of two freshly packed pints and two baked goods

  • Cups & Cones

  • Small (2 scoops)

    Two scoops of your favorite flavor(s) served in a cup. Choose from our variety of cones for an additional charge.

  • Large (3 scoops)

    Three scoops of your favorite flavor(s) served in a cup. Choose from our variety of cones for an additional charge.

  • Fresh Packed

  • Fresh Packed (16oz)

    Choose up to 2 flavors to be fresh packed into a container.

  • Fresh Packed (32oz)

    Choose up to 2 flavors to be fresh packed into a container.

  • Build Your Own

  • Custom Milkshake (20oz)

    Pick two of your favorite flavors and we'll blend them into a shake, with or without whipped cream!

  • Banana Split (3 scoops)

    Includes one banana, three scoops of your favorite flavor(s), whipped cream, & three toppings of your choice! 

  • Custom Ice Cream Sundae (2 scoops)

    Made with two scoops of your favorite flavor(s) & three toppings of your choice!

  • Custom Cookie Sundae (2 scoops)

    Made with two scoops of your favorite flavor(s), two freshly baked chocolate chip cookies & three toppings of your choice!

  • Custom Brownie Sundae (2 scoops)

    Made with two scoops of your favorite flavor(s), a freshly baked brownie, & three toppings of your choice!

  • Non-Dairy Offerings

  • Non-Dairy Small (2 scoops)

    Two scoops of your favorite non-dairy flavor(s) served in a cup. Choose from our variety of cones for an additional charge.

  • Non-Dairy Large (3 scoops)

    Three scoops of your favorite non-dairy flavor(s) served in a cup. Choose from our variety of cones for an additional charge.

  • Non-Dairy Fresh Packed (16oz)

    Choose up to 2 non-dairy flavors to be fresh packed into a container.

  • Non-Dairy Fresh Packed (32oz)

    Choose up to 2 non-dairy flavors to be fresh packed into a container.

  • Custom Non-Dairy Shake (20oz)

    Pick up to two of your favorite non-dairy flavors and we'll blend them into a shake using oat milk!

  • Non-Dairy Prepacked

    Choose from our assortment of non-dairy prepacked flavors!

  • Prepacked

    Choose from our assortment of prepacked items!

  • Prepacked

    Choose from our assortment of prepacked flavors!

  • Extras

    Want a little something extra?! Choose from our assortment of cones, toppings, and more!

  • Extras
  • Celebrations

    Let Ben & Jerry’s help you host the coolest party in town. Give us 36 hours notice and we’ll give you everything you need to create a truly memorable party for your guests!

  • Sundae Party

    The ultimate ice cream party! Pick up to 3 flavors & toppings. Customize your order below, and we'll take care of the rest! Our min order is 10. (Note: If you choose multiple flavor options we will divide them equally unless instructed otherwise)

Ben & Jerry's Details

  • Service options

  • Kerbside pickup
  • No-contact delivery
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Takeaway
  • Popular for

  • Solo dining
  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Dining options

  • Table service
  • Atmosphere

  • Casual
  • Trendy
  • Crowd

  • Family friendly
  • Groups
  • LGBTQ+ friendly
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Children

  • Good for kids
  • Parking

  • Free of charge street parking
  • Free parking lot

Ben & Jerry's Photos

Ben & Jerry's Picture 1Ben & Jerry's Picture 2Ben & Jerry's Picture 3Ben & Jerry's Picture 4Ben & Jerry's Picture 5Ben & Jerry's Picture 6Ben & Jerry's Picture 7Ben & Jerry's Picture 8Ben & Jerry's Picture 9Ben & Jerry's Picture 10

Ben & Jerry's Location

Ben & Jerry's

20650 John Carroll Blvd, University Heights, OH 44118, USA

Ben & Jerry's Reviews

An average rating of ★4.4 from 247 user reviews.

flavorsdairycostcookieswooden spoonsveganconespeanut butterfudgesmoothie

★ 5★ 4★ 3★ 2★ 1

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