Ben & Jerry's Introduce
For residents across Virginia, the mention of Ben & Jerry's often brings to mind a vibrant array of unique ice cream flavors and a brand known for its commitment to social values. The Ben & Jerry's scoop shop located at 136C Maple Ave W, Vienna, VA 22180, USA, serves as a local hub for those seeking a sweet escape. This article aims to provide a clear, engaging, and informative overview of this particular location, offering insights from a local perspective on its offerings, services, and the overall customer experience. Whether you're a long-time fan of Cherry Garcia or curious about their non-dairy selections, this guide is designed to help you learn more about what makes this Vienna spot tick.
Ben & Jerry's has always stood out in the ice cream landscape, not just for its chunky, swirled creations, but also for its distinctive brand personality. The Vienna shop carries this legacy, aiming to deliver not just delicious desserts but also a positive community presence. We'll delve into the various ways this location serves its patrons, from in-store purchases to larger-scale event catering, which has received high praise. Understanding the full scope of their services can help you plan your next visit, whether it's for a quick cone or a special occasion.
However, like any local business, individual experiences can vary, and it's important to provide a balanced view. We'll also address specific customer feedback, including concerns about product information and in-store interactions, to give you a comprehensive picture. Our goal is to present a factual account, allowing you to weigh the various aspects and determine if Ben & Jerry's in Vienna is the right fit for your ice cream cravings and service expectations. For Virginians looking for a trusted source of ice cream delights, this detailed overview will be your go-to resource.
The Ben & Jerry's scoop shop is strategically located at 136C Maple Ave W, Vienna, VA 22180, USA. Maple Avenue West is a prominent and easily recognizable street in Vienna, a thriving town in Fairfax County, Virginia. This central location makes the shop highly accessible for residents of Vienna and surrounding communities within Northern Virginia. Being on a main avenue suggests good visibility and straightforward navigation for those traveling by car.
As part of a commercial area, the shop likely benefits from ample parking options, typically found in strip mall or shopping center environments. This convenience is a significant factor for customers, allowing for easy stops without the added stress of finding a parking spot. The location also makes it a practical choice for a quick treat during a shopping trip or after dining at nearby restaurants.
Vienna itself is a vibrant community with a mix of residential areas, schools, and local businesses, ensuring a steady flow of potential customers. The shop's accessibility is further enhanced by its presence in a well-established area that is served by local transportation networks, though specific public transport routes would need to be checked based on individual starting points. For many Virginians, especially those in Fairfax County, a trip to this Ben & Jerry's is a convenient and accessible option for satisfying an ice cream craving. The ability to easily reach the store contributes significantly to its suitability as a local favorite.
In-Store Ice Cream Sales: The primary service is offering a wide array of Ben & Jerry's ice cream flavors for purchase by the scoop in cones or cups. This includes their famous "31 flavors" concept, featuring classic and limited-edition options.
Non-Dairy Options: Ben & Jerry's is known for its extensive selection of non-dairy frozen desserts, catering to customers with dietary restrictions or preferences, including those with lactose intolerance or vegan diets.
Ice Cream Sundaes: Customers can create custom sundaes with their choice of ice cream flavors, toppings, whipped cream, and sauces. The Vienna location offers various sundae options, including brownie and cookie sundaes.
Milkshakes and Blended Beverages: The shop prepares milkshakes, allowing customers to blend their favorite ice cream flavors into refreshing beverages.
Ice Cream Cakes: Ben & Jerry's offers both ready-made and custom ice cream cakes, perfect for birthdays, anniversaries, and other celebrations, with options for personalization.
Pre-packed Pints and Quarts: For at-home enjoyment, customers can purchase pre-packed pints and quarts of their favorite Ben & Jerry's flavors.
Catering Services: A significant service highlight is their event catering. The Vienna shop provides full-service ice cream catering for large parties and events (e.g., 75 people), including setup, serving, and cleanup, allowing hosts to enjoy their guests without distraction. This service has been highly recommended for its professionalism and ease of arrangement.
Extensive Flavor Portfolio: Ben & Jerry's is renowned for its creative and diverse range of ice cream flavors, often featuring unique combinations of chunks and swirls. This variety is a major draw for customers seeking innovative and satisfying options.
Dedicated Non-Dairy Selection: The availability of a wide range of non-dairy frozen desserts is a significant highlight, catering to a growing consumer demand for plant-based options and ensuring inclusivity for various dietary needs.
Professional Catering Service: The Vienna shop excels in catering for large events, as highlighted by a customer review praising the "breeze to do the ordering and arrangements with Kyle" and the friendly servers who handled setup, serving, and cleanup efficiently. This makes them a strong choice for party planning.
Brand's Social Mission: Ben & Jerry's is known globally for its commitment to social and environmental causes, using its business to advocate for positive change. For many customers, supporting a brand with a strong ethical stance is an appealing feature.
Convenient Location in Vienna: Situated on Maple Avenue West, the shop is easily accessible within Vienna, likely offering ample parking and convenience for local residents and those in surrounding Northern Virginia areas.
Address: 136C Maple Ave W, Vienna, VA 22180, USA
Phone: (703) 272-8022
Ben & Jerry's at 136C Maple Ave W in Vienna, VA, presents itself as a suitable and popular choice for locals within the Virginia region, particularly those residing in or near Fairfax County. Its reputation for diverse and inventive ice cream flavors, combined with a strong brand identity rooted in social responsibility, makes it more than just a place to get a scoop; it's an experience. For Virginians, this location offers a convenient and generally reliable option for satisfying ice cream cravings and celebrating special moments.
One of the most compelling reasons for locals to frequent this Ben & Jerry's is its extensive menu. With a wide array of flavors, including popular non-dairy options, the shop caters to a broad spectrum of tastes and dietary requirements. This inclusivity ensures that families and groups with varied preferences can all find something to enjoy, making it a versatile choice for any outing. Whether you're in the mood for a classic scoop, a loaded sundae, or a custom ice cream cake for a celebration, the Vienna location has the offerings to meet those desires.
A significant highlight that makes this shop particularly suitable for local events is its highly-praised catering service. As evidenced by a customer's positive experience with a large family party, the professional and seamless execution of their catering, from ordering with staff like Kyle to on-site setup and cleanup by friendly servers, allows hosts to truly enjoy their guests. This feature positions Ben & Jerry's Vienna as an excellent partner for local gatherings, whether it's a birthday, wedding, or corporate event.
However, it's also important for locals to be aware of mixed customer service experiences. While the catering service received glowing reviews for its professionalism, a separate in-store interaction highlighted concerns regarding dismissive staff and inaccurate product information, specifically concerning the presence of corn syrup in certain items. This feedback underscores the importance of consistent training and attentive service for all customers, especially when dealing with specific dietary inquiries. While Ben & Jerry's generally aims for high standards, individual interactions can vary.
Despite occasional reports of less-than-ideal in-store service, the overarching brand appeal, coupled with the proven excellence of its catering and the sheer variety of its delicious products, keeps it a relevant and often preferred choice for many. Its accessible location on Maple Avenue West further solidifies its standing as a convenient local establishment. For those in Virginia looking for a familiar brand that delivers on flavor and offers robust catering solutions, Ben & Jerry's in Vienna remains a strong contender for fulfilling those sweet cravings and event needs.
Ben & Jerry's Menu
Original Flavor
Original Ice Cream Flavors
- Americone Dream®
Vanilla Ice Cream with Fudge-Covered Waffle Cone Pieces & a Caramel Swirl
- Butter Pecan
Rich Buttery Ice Cream with Roasted Pecans
- Cherry Garcia®
Cherry Ice Cream with Cherries & Fudge Flakes
- Chocolate
Chocolate Ice Cream
- Chocolate Chip Cookie Dough
Vanilla Ice Cream with Gobs of Chocolate Chip Cookie Dough
- Chocolate Therapy®
Chocolate Ice Cream with Chocolate Cookies & Swirls of Chocolate Pudding Ice Cream
- Chunky Monkey®
Banana Ice Cream with Fudge Chunks & Walnuts
- Coffee, Coffee BuzzBuzzBuzz®
Coffee Ice Cream with Espresso Bean Fudge Chunks
- Dirt Cake
Vanilla Pudding Ice Cream with Chocolate Sandwich Cookies & Chocolate Cookie Swirls
- Half Baked®
Chocolate & Vanilla Ice Creams mixed with Gobs of Chocolate Chip Cookie Dough & Fudge Brownies
- Lights! Caramel! Action!™
Vanilla Ice Cream with Salted Caramel Swirls, Graham Cracker Swirls & Gobs of Chocolate Chip Cookie Dough
- Marshmallow Sky
Marshmallow ice cream with marshmallow swirls & gobs of chocolate chip cookie dough & chocolate chocolate chip cookie dough
- Milk & Cookies
Vanilla Ice Cream with a Chocolate Cookie Swirl, Chocolate Chip & Chocolate Chocolate Chip Cookies
- Mint Chocolate Chunk
Mint Ice Cream with Fudge Chunks
- Phish Food®
Chocolate Ice Cream with Gooey Marshmallow & Caramel Swirls & Fudge Fish
- Salted Caramel Blondie
Sweet Cream Ice Cream with Blonde Brownies & a Salted Caramel Swirl
- Strawberry
Strawberry Ice Cream with chunks of Strawberries
- Strawberry Cheesecake
Strawberry Cheesecake Ice Cream with Strawberries & a Thick Graham Cracker Swirl
- Sweet Cream & Cookies
Sweet Cream Ice Cream with Chocolate Sandwich Cookies
- The Tonight Dough®
Caramel & Chocolate Ice Creams with Chocolate Cookie Swirls & Gobs of Chocolate Chip Cookie Dough & Peanut Butter Cookie Dough
- Vanilla
Vanilla Ice Cream
Sorbet
Sorbet Flavors
- Berry Berry Extraordinary® Sorbet
Swirls of Blueberry Fruit Sorbet and Raspberry Fruit Sorbet
- Lemonade Sorbet
Lemon Sorbet
Non-Dairy Frozen Dessert
Non-Dairy Frozen Dessert Flavors
- Strawberry Cheezecake
Strawberry Cheesecake Non-Dairy Frozen Dessert with a Thick Graham Cracker Swirl
Sundaes
Sundae Flavors
- Banana Split
Three scoops of ice cream atop a split banana, hot fudge, caramel, fresh whipped cream, and your choice of two toppings. It's a boatload!
- Brownie Special
Chunks of brownie topped with your choice of ice cream, hot fudge, fresh whipped cream & any topping of your choice.
- Cookie Cookie Sundae
Pieces of chocolate chunk cookies topped with your choice of ice cream, hot fudge, fresh whipped cream & any topping of your choice.
- Hot Fudge Sundae
Any two flavors of ice cream topped with hot fudge and fresh whipped cream & any topping of your choice.
- Waffle Cone Sundae
Any flavor of ice cream with hot fudge, fresh whipped cream & any topping of your choice, served in a fresh baked waffle cone!
Shakes
Shake Flavors
- Caramel Macchiato
Coffee, Coffee BuzzBuzzBuzz® and Triple Caramel Chunk® ice creams.
- Cookie Cookie
Chocolate Chip Cookie Dough and Milk & Cookies
- Create Your Own
Pick two of your favorite flavors and we'll make them into a shake!
- Half Baked®
Chocolate Chip Cookie Dough and Milk & Cookies ice creams.
- Mint Cookie
Mint Chocolate Chunk and Sweet Cream & Cookies.
- Strawberry Cheesecake
Strawberry and Strawberry Cheesecake ice creams.
Ben & Jerry's Details
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Table service
Amenities
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Ben & Jerry's Photos










Ben & Jerry's Location
Ben & Jerry's
136C Maple Ave W, Vienna, VA 22180, USA
Ben & Jerry's Reviews
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★ 5★ 4★ 3★ 2★ 1Ben and Jerry's Vienna shop did catering for a big family party (75 people). It was a breeze to do the ordering and arrangements with Kyle. The friendly servers showed up, set up, served, cleaned up, all as expected without me getting distracted to supervise, so I could enjoy my guests. And everybody loves ice cream!. Highly recommend.
June 09 · Katherine ChristensenI went in w my son, ordered a couple things, then asked if one or two things contained corn syrup. One young lady looked them up and told me they did. I then asked about the hot chocolate and the other lady told me it did have corn syrup because it contained ice cream and that all the ice cream in the store contained corn syrup in the ingredients. She seemed very dismissive. I left without getting anything for myself because of this. A lot of B&J's ice cream actually does not contain corn syrup. I found this out after leaving. Some people have an allergy to it. I am not sure what so stressful about working in an ice cream parlor, that you need to shut someone down, who's being non-demanding, and tell them wrong info. (There were no additional customers waiting behind us in line.) This is a perfect example of when people work somewhere and act like they are smug and entitled, not knowing that the reason they have jobs and are earning money are because of *actual customers.* Here is a hint: If ya don't sell anything, ya don't sell anything.I'm the one (the mom) who generally decides if we go get ice cream. Personally, i've been very into smoothie bowls lately. The rest of my family (surprisingly) has been getting into them, too. Not only are they healthier (and very tasty), but who needs to have this kind of experience over a damn bowl of ice cream. You can keep your frozen lard.
February 02 · Morgan PSo I am standing in front of the cashier with two people there attempting to get some samples and order and they completely ignore me until I ask for their attention. Beyond that the ice cream was just ok and they also didn’t have the shakes or sundaes which I wanted. Would not back.
March 26 · Allen LinWe were very pleased to find a Ben & Jerry’s in Vienna, close to our new residence. Even without pistachio when we were there, the selection was great as usual for Ben & Jerry’s and the young lady serving the ice cream could not have more pleasant. As the weather gets warmer, we will be visiting again and again.
May 02 · John FoxThe service was excellent. The new flavors were awesome. A great place to to cook off during the summer with friends and family
June 14 · Bruce Lowe
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