Cold Stone Creamery Introduce
When it comes to satisfying a sweet tooth, especially on a warm day, an ice cream shop is often the first place that comes to mind. In Baldwin Place, New York, Cold Stone Creamery stands out with its unique approach to crafting personalized frozen desserts. Unlike traditional scoop shops, Cold Stone Creamery offers an interactive experience where your chosen ice cream flavor is mixed on a frozen granite stone with a variety of mix-ins, creating a custom masterpiece right before your eyes. This distinctive method is a hallmark of the Cold Stone brand, promising a fresh, tailor-made treat for every customer.
Cold Stone Creamery aims to provide what they call "The Ultimate Ice Cream Experience®," and at its core, this involves hand-crafting super-premium ice cream daily in-store. The ice cream itself is known for its rich, dense texture due to its high butterfat content and low "overrun" (amount of air churned in), distinguishing it from many other ice cream varieties. This commitment to quality ingredients and fresh preparation is designed to ensure a superior taste. Beyond the basic scoop, the real magic happens on the chilled granite stone, where a vast selection of candies, fruits, nuts, and baked goods are folded into your chosen ice cream, transforming it into a unique "Creation™." While the promise of a personalized and high-quality dessert is what draws many to Cold Stone, it's worth noting that recent customer feedback for the Baldwin Place location specifically has highlighted some operational challenges. Despite these reported issues, the fundamental concept of Cold Stone Creamery continues to appeal to those who enjoy a customized and fresh ice cream experience.
---The Cold Stone Creamery in Baldwin Place, New York, is conveniently located at 80 US-6 Suite 604, Baldwin Place, NY 10505, USA. This address places it within a commercial area that is generally easily accessible for residents of Baldwin Place and surrounding communities in Westchester County. US-6 (also known as Main Street in parts) is a well-traveled highway, ensuring that the shop is relatively simple to find for those driving. Its presence within a suite suggests it might be part of a larger shopping center or plaza, which often means ample parking is available, a significant advantage for customers planning a visit.
Being situated in a commercially developed section of Baldwin Place means that the Cold Stone Creamery location is likely well-connected to local road networks. This makes it a feasible destination for a quick dessert run after shopping, or a dedicated trip with family. While public transportation options might be more limited compared to highly urbanized areas of New York, for those relying on personal vehicles, the location on a main route enhances its accessibility. The shop's visibility from US-6 should also aid in easy identification for first-time visitors to the area, contributing to a hassle-free experience when searching for a sweet treat.
---Cold Stone Creamery offers a wide range of delicious frozen treats, centered around their unique custom-mixing concept. While the overall brand provides a comprehensive menu, specific availability might vary by location, and recent customer reviews suggest that the Baldwin Place location has faced issues with stock.
- Signature Creations™: These are pre-designed combinations of ice cream flavors and mix-ins, expertly blended on the frozen granite stone. Examples often include popular choices like "Birthday Cake Remix™" (Cake Batter Ice Cream with Rainbow Sprinkles, Brownie, and Fudge) or "Peanut Butter Cup Perfection®" (Chocolate Ice Cream with Peanut Butter, Reese's Peanut Butter Cup, and Fudge).
- Create Your Own Creation: This is the core experience, allowing customers to choose their preferred ice cream flavor(s) and then select from a wide array of "mix-ins" such as candies, fruits, nuts, cookies, and brownies. These are then skillfully folded into the ice cream on the frozen stone.
- Ice Cream Cakes: Cold Stone Creamery is well-known for its custom-made ice cream cakes, perfect for birthdays and other celebrations. These cakes typically feature layers of moist cake and ice cream, often with mix-ins, and are decorated with various frostings and toppings. However, one customer review specifically highlighted a significant issue with a pre-ordered birthday cake not being available, which suggests potential challenges with their cake ordering and fulfillment at this particular location.
- Shakes and Smoothies: Beyond scoops, they offer a variety of blended beverages, including rich milkshakes and refreshing smoothies made with their ice cream and other ingredients.
- Waffle Bowls and Cones: Customers can choose to have their ice cream creations served in freshly made waffle bowls or cones, adding an extra layer of flavor and texture.
- Grab-and-Go Options: Depending on stock, locations may offer pre-packed ice cream quarts or pints, ice cream cookie sandwiches, and cupcakes for convenient takeaway.
- Online Ordering & Delivery/Pickup: Cold Stone Creamery generally offers online ordering for pickup and delivery through various platforms. However, customer feedback for this Baldwin Place location indicates frequent issues with items showing as available online but being out of stock upon arrival for pickup.
Cold Stone Creamery prides itself on several distinctive features that aim to set it apart in the ice cream market. However, it is crucial to address how these features might be experienced at the Baldwin Place, NY location, given the provided customer reviews.
- Customizable "Creations" on a Frozen Stone: The brand's signature feature is the ability to choose your super-premium ice cream flavor and then have a vast array of mix-ins (candies, fruits, nuts, brownies, etc.) expertly folded into it on a frozen granite stone. This interactive process allows for endless personalized combinations, truly delivering "ice cream, the way you want it." This unique preparation method is a major highlight, aiming to provide a fresh and engaging experience.
- Freshly Made, Super-Premium Ice Cream: Cold Stone Creamery emphasizes that its ice cream is made fresh in-store daily, using high-quality ingredients. This commitment to freshness contributes to the rich, creamy texture and intense flavors that define their "super-premium" ice cream.
- Variety of Products: Beyond custom scoops, Cold Stone offers a broad menu that includes elaborate ice cream cakes, thick shakes, smoothies, and other frozen novelties, designed to cater to various preferences and occasions.
- "10-Minute Vacation®" Concept: The company aims to create a fun, enthusiastic atmosphere, often with staff singing when tips are given. This is part of their broader "10-Minute Vacation®" philosophy, intending to provide a brief, joyful escape for customers.
Important Note on Customer Experience at This Location: It is vital for potential customers in New York to be aware of significant concerns raised in recent reviews for this specific Baldwin Place location. Multiple customers report:
- Poor Customer Service: Reviewers consistently describe staff as "unmotivated," having "unpleasant attitudes," and exhibiting "horrible" or "worst customer service." There are complaints about a lack of proper training and supervision, leading to experiences where employees act like serving ice cream is a "chore."
- Frequent Out-of-Stock Issues: A major concern is the recurring problem of items being promoted online and listed as available, but being out of stock when customers arrive for pickup. This includes popular new promotions like the "birthday cake taco" and pre-ordered cakes, leading to significant disappointment and inconvenience. There are also reports of conflicting information from different staff members regarding stock.
- Order Fulfillment Problems: One detailed review highlighted a pre-ordered ice cream cake being forgotten and unavailable for pickup, leading to major inconvenience for a birthday party. The offered resolution was described as "insulting."
These severe and recurring issues with service and stock availability are significant factors for any local considering visiting this particular Cold Stone Creamery, despite the general positive aspects of the Cold Stone Creamery brand and its offerings.
---For those in the New York region looking to contact the Cold Stone Creamery in Baldwin Place, here is the direct information:
Address: 80 US-6 Suite 604, Baldwin Place, NY 10505, USA
Phone: (914) 621-0201
Mobile Phone: +1 914-621-0201
Given the nature of the customer reviews, particularly concerning out-of-stock items and pre-orders, it is strongly advised for patrons to call ahead to confirm product availability, especially for specific flavors, cakes, or promotional items, before making a trip or placing an online order. This proactive step might help mitigate potential disappointment based on recent feedback from other local customers.
---For locals in the New York region, specifically around Baldwin Place, the Cold Stone Creamery offers a unique ice cream experience that, in concept, is designed to be a delightful indulgence. The fundamental appeal of Cold Stone Creamery lies in its interactive and customizable approach to ice cream. The ability to choose your own super-premium ice cream flavor and then have it expertly mixed with a wide variety of fresh ingredients on a frozen granite stone is a distinctive feature not commonly found at every ice cream parlor. This level of personalization allows New Yorkers to craft a dessert precisely to their liking, making each visit a unique culinary adventure. For families, this interactive element can be particularly engaging, offering a fun outing where everyone gets to be a co-creator of their sweet treat.
The selection of freshly made ice creams, coupled with an extensive range of mix-ins, cakes, and shakes, means there’s a wide array of options to satisfy diverse cravings. Whether you're looking for a simple scoop, an elaborate "Creation" packed with your favorite candies, or a custom ice cream cake for a special occasion, Cold Stone Creamery aims to cater to these desires. The convenience of its location in Baldwin Place, being easily accessible via US-6 and likely offering ample parking, also positions it as a practical choice for a local stop when a sweet craving strikes. This accessibility is key for residents fitting a treat into their daily routines or weekend plans.
However, it is crucial for local New Yorkers to approach this particular Baldwin Place location with informed expectations. While the Cold Stone Creamery brand promises an "Ultimate Ice Cream Experience," recent customer feedback for this specific shop points to significant and recurring issues with customer service and product availability. Reviews describe unmotivated staff, unpleasant attitudes, and frequent instances where items promoted online or pre-ordered are out of stock. These operational challenges can unfortunately detract from the otherwise appealing concept of custom-made ice cream. Therefore, while the potential for a fantastic, personalized ice cream treat exists, locals might find it beneficial to call ahead, especially for specific items or cakes, to minimize any potential disappointment and ensure their visit is as sweet as expected.
Cold Stone Creamery Menu
Create Your Own Creation™
- Create Your Own Creation
Select your flavor and one FREE Mix-in. Customize further by adding more Mix-ins and a Waffle Cone or Bowl.
- Mix & Go Create Your Own Creation™
Select your flavor and Mix-ins. Customize further by adding more Mix-ins and a Waffle Cone or Bowl.
Signature Creations™
- Root Beer Revival
Root Beer Ice Cream, Chocolate Chips, Caramel & Whipped Topping
- Caramel Carnival Churro
Churro Ice Cream, Cinnamon Toast Crunch™, Caramel & Sugar Crystals
- Cornbread is My Jam
Honey Cornbread with Blackberry Jam Ice Cream, Cornbread, Honey & Blueberries
- Birthday Cake OREO® Celebration
Birthday Cake OREO® Cookie Ice Cream, Birthday Cake OREO® Cookies, Rainbow Sprinkles & OREO® Cookie Frosting
- The Better NUTTER BUTTER®
NUTTER BUTTER® Ice Cream, NUTTER BUTTER® Cookies, Sugar Crystals & Fudge
- Birthday Cake OREO® Cookie Ice Cream Taco $7.99
Birthday Cake OREO® Cookie Ice Cream wrapped in a waffle taco and coated with Chocolate and Rainbow Sprinkles
- Very Berry Non-Dairy™
Silk® Chocolate Almondmilk frozen dessert, mixed with Strawberries, Blueberries, and Raspberries
- Don't Cry Over Spilled Silk
Plant-based never tasted so good! Silk® Chocolate Almondmilk Frozen Dessert, Banana, Peanut Butter & Roasted Almonds
- Apple Pie a la Cold Stone®
French Vanilla Ice Cream with Cinnamon, Graham Cracker Pie Crust, Apple Pie Filling and Caramel
- Banana Caramel Crunch®
French Vanilla Ice Cream with Roasted Almonds, Banana and Caramel
- Berry Berry Berry Good®
Sweet Cream Ice Cream with Raspberries, Strawberries and Blueberries
- Birthday Cake Remix™
Cake Batter Ice Cream® with Rainbow Sprinkles, Brownie and Fudge (calories listed per serving)
- Cake Batter Batter Batter™
Cake Batter Ice Cream® with Cookie Dough and Brownie
- Cheesecake Fantasy®
Cheesecake Ice Cream with Graham Cracker Pie Crust, Blueberries and Strawberries
- Chocolate Devotion®
Chocolate Ice Cream with Chocolate Chips, Brownie and Fudge
- Coffee Lovers Only®
Coffee Ice Cream with Roasted Almonds, Heath® Bar and Caramel
- Cookie Doughn't You Want Some®
French Vanilla Ice Cream with Chocolate Chips, Cookie Dough, Fudge and Caramel
- Cookie Mintster®
Mint Ice Cream with double the OREO® Cookies and Fudge
- Cookies Make Everything Batter™
Cake Batter Ice Cream® with OREO® Cookies, GOLDEN OREO® Cookies and Whipped Topping
- Dough for It!™
Classic Cookie Dough Ice Cream with Chocolate Chips, Cookie Dough and Sugar Crystals
- Dough-lightful Peanut Butter™
Classic Cookie Dough Ice Cream, Peanut Butter, Reese's Peanut Butter Cup and Sugar Crystals
- Founder's Favorite®
Sweet Cream Ice Cream with Pecans, Brownie, Fudge and Caramel
- Mint Mint Chocolate Chocolate Chip®
Mint Ice Cream with Chocolate Chips, Brownie and Fudge
- Mud Pie Mojo®
Coffee Ice Cream with OREO® Cookies, Peanut Butter, Roasted Almonds and Fudge
- One Smart Brookie™
Classic Cookie Dough Ice Cream, Brownie and Cookie Dough
- OREO® Overload
Sweet Cream Ice Cream with Chocolate Chips, double the OREO® Cookies and Fudge
- Our Strawberry Blonde®
Strawberry Ice Cream with Graham Cracker Pie Crust, Strawberries, Caramel and Whipped Topping
- Peanut Butter Cup Perfection®
Chocolate Ice Cream with Peanut Butter, Reese's® Peanut Butter Cup and Fudge
- REESE'S Peanut Butter Awesome Sauce
Sweet Cream Ice Cream, Reese’s Peanut Butter Cup & Reese’s Peanut Butter Sauce
- Somewhere Over the Rain-dough™
Classic Cookie Dough Ice Cream with Frosting, Rainbow Sprinkles and Sugar Crystals
- Surrender to Strawberry™
Strawberry Ice Cream with Strawberries, Yellow Cake and Whipped Topping
- Blast Freeze for an extra frozen Creation
Have a long ride? We’ll place your items in our Blast Freezer to make sure they stay a little extra frozen.
Ice Cream Cakes & Novelties – Pre-Order
Choose your pickup time between 1-14 days
- Birthday Cake OREO® Party
Layers of moist Red Velvet Cake, Birthday Cake OREO® Cookie Ice Cream, Birthday Cake OREO® Cookies & Rainbow Sprinkles wrapped in fluffy White Frosting
- Create Your Own Ice Cream Cake
Combine any of our freshly-made ice cream flavors and mix-ins with your choice of Yellow, Red Velvet or Devil's Food cake; many decorating options available.
- PhotoCake®
Personalize your cake by using your own image! Combine any of our freshly-made Ice Cream flavors and Mix-ins with your choice of moist Yellow, Red Velvet or Devil's Food cake. Then send us your image and we’ll make your one-of-a-kind cake!
- Custom Birthday Cake
Layers of your choice of moist cake and your choice of ice cream wrapped in fluffy White Frosting and topped with Rainbow Sprinkles
- A Cheesecake Named Desire™
Layers of moist Yellow Cake and Cheesecake Ice Cream with Graham Cracker Pie Crust wrapped in fluffy Raspberry Frosting
- Birthday Cake
Layers of moist Devil's Food Cake and Sweet Cream Ice Cream wrapped in fluffy White Frosting and topped with Rainbow Sprinkles
- Cake Batter Confetti™
Layers of moist Red Velvet Cake and Cake Batter Ice Cream® with Rainbow Sprinkles wrapped in fluffy White Frosting
- Chocolate Chipper™
Layers of moist Devil's Food Cake and Sweet Cream Ice Cream with Chocolate Shavings wrapped in rich Fudge Ganache
- Coffeehouse Crunch™
Layers of moist Devil's Food Cake and Coffee Ice Cream with Heath® Bar wrapped in rich Fudge Ganache
- Cookie Dough Delirium™
Layers of moist Yellow Cake and Sweet Cream Ice Cream with Cookie Dough and Chocolate Shavings wrapped in fluffy White Frosting
- Cookies & Creamery™
Layers of moist Devil's Food Cake and Sweet Cream Ice Cream with OREO® Cookies wrapped in fluffy White Frosting
- Midnight Delight®
Layers of moist Devil's Food Cake, Fudge and Chocolate Ice Cream with Chocolate Shavings wrapped in rich Fudge Ganache
- Mmmmmmint Chip™
Layers of moist Devil's Food Cake and Mint Ice Cream with Chocolate Shavings wrapped in fluffy White Frosting
- OREO® Cookies and Cream Extreme
Layers of moist Yellow Cake, Chocolate Ice Cream with GOLDEN OREO® Cookies and Cake Batter Ice Cream® with OREO® Cookies wrapped in fluffy OREO® Cookie Frosting
- Peanut Butter Playground™
Layers of moist Devil's Food Cake, Peanut Butter and Chocolate Ice Cream with Reese's® Peanut Butter Cups wrapped in rich Fudge Ganache
- PhotoCake®
Personalize your cake by using your own image! Combine any of our freshly-made Ice Cream flavors and Mix-ins with your choice of moist Yellow, Red Velvet or Devil's Food cake. Then send us your image and we’ll make your one-of-a-kind cake!
- Strawberry Passion™
Layers of moist Red Velvet Cake, Strawberry Puree and Strawberry Ice Cream with Graham Cracker Pie Crust wrapped in fluffy Strawberry Frosting
- Tall, Dark & Delicious™
Layers of moist Devil's Food Cake, Sweet Cream Ice Cream with Brownies and Chocolate Ice Cream with OREO® Cookies wrapped in fluffy White Frosting and cascading Fudge Ganache
- Ice Cream Cupcake Build Your Own 6-Pack $18.99
Choose from a variety of cupcakes! Sweet Cream Cupcake: A rich Chocolate Cup filled with a layer of Yellow Cake, Fudge and Sweet Cream Ice Cream topped with fluffy White Frosting and White & Milk Chocolate Curls Cake Batter™ Delux Cupcake: A...
- Ice Cream Cookie Build Your Own 4-Pack $18.99
Choose your selection of our Signature Ice Cream Cookie Sandwiches! Cake Batter™ Sprinkle: Cake Batter Ice Cream® sandwiched by moist Chocolate Chip Cookies and rolled in Rainbow Sprinkles Cookie Crumb Yum: Sweet Cream Ice Cream sandwiched b...
Ice Cream Cakes & Novelties – Ready Now
These items are ready for you to pickup which means we cannot make any changes or substitutions.
- Birthday Cake OREO® Party - Ready Now
Layers of moist Red Velvet Cake, Birthday Cake OREO® Cookie Ice Cream, Birthday Cake OREO® Cookies & Rainbow Sprinkles wrapped in fluffy White Frosting and topped with a "Happy Father's Day" Chocolate Plaque **This item is ready for you to pi...
- Cake Batter Confetti™ - Ready Now
Layers of moist Red Velvet Cake and Cake Batter Ice Cream® with Rainbow Sprinkles wrapped in fluffy White Frosting **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Chocolate Chipper™ - Ready Now
Layers of moist Devil's Food Cake and Sweet Cream Ice Cream with Chocolate Shavings wrapped in rich Fudge Ganache **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Coffeehouse Crunch™ - Ready Now
Layers of moist Devil's Food Cake and Coffee Ice Cream with Heath® Bar wrapped in rich Fudge Ganache **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Midnight Delight® - Ready Now
Layers of moist Devil's Food Cake, Fudge and Chocolate Ice Cream with Chocolate Shavings wrapped in rich Fudge Ganache **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Mmmmmmint Chip™ - Ready Now
Layers of moist Devil's Food Cake and Mint Ice Cream with Chocolate Shavings wrapped in fluffy White Frosting **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Peanut Butter Playground™ - Ready Now
Layers of moist Devil's Food Cake, Peanut Butter and Chocolate Ice Cream with Reese's® Peanut Butter Cups wrapped in rich Fudge Ganache **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Cookie Dough Delirium™ - Ready Now
Layers of moist Yellow Cake and Sweet Cream Ice Cream with Cookie Dough and Chocolate Shavings wrapped in fluffy White Frosting **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Cookies & Creamery™ - Ready Now
Layers of moist Devil's Food Cake and Sweet Cream Ice Cream with OREO® Cookies wrapped in fluffy White Frosting **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- OREO® Cookies & Cream Extreme - Ready Now
Layers of moist Yellow Cake, Chocolate Ice Cream with GOLDEN OREO® Cookies and Cake Batter Ice Cream® with OREO® Cookies wrapped in fluffy OREO® Cookie Frosting **This item is ready for you to pick up which means we cannot make any changes or s...
- Strawberry Passion™ - Ready Now
Layers of moist Red Velvet Cake, Strawberry Puree and Strawberry Ice Cream with Graham Cracker Pie Crust wrapped in fluffy Strawberry Frosting **This item is ready for you to pick up which means we cannot make any changes or substitutions.
- Tall, Dark & Delicious - Ready Now
Layers of moist Devil’s Food Cake, Sweet Cream Ice Cream with Brownies and Chocolate Ice Cream with OREO® Cookies wrapped in fluffy White Frosting and cascading Fudge Ganache **This item is ready for you to pick up which means we cannot make an...
- Cake Batter Batter Batter™ Pre-packed Quart $14.99
Rich, creamy Cake Batter Ice Cream® with Cookie Dough and Brownie pieces
- Peanut Butter Cup Perfection™ Pre-packed Quart $14.99
Rich Chocolate Ice Cream with Peanut Butter Cups and gooey Fudge in a Peanut Butter swirl
- Founder's Favorite® Pre-packed Quart $14.99
Sweet Cream Ice Cream with chewy Brownies and toasted Pecans, swirled with rich Fudge and Caramel
- OREO® Overload Pre-packed Quart $14.99
Sweet Cream Ice Cream with Chocolate Chips, double the OREO® Cookies and Fudge
- Birthday Cake OREO® Cookie Ice Cream Taco $7.99
Birthday Cake OREO® Cookie Ice Cream wrapped in a waffle taco and coated with Chocolate and Rainbow Sprinkles
- REESE'S Peanut Butter Ice Cream Cup 6-Pack - Ready Now $16.99
Six Chocolate Cups filled with layers of Reese's Peanut Butter Sauce & Chocolate Ice Cream topped with rich Fudge Ganache, Sea Salt & Reese's Peanut Butter Cup **This item is ready for you to pick up which means we cannot make any changes or su...
- Ice Cream Cookie Sandwich Variety 4-Pack - Ready Now $16.99
One of each of our Cake Batter™ Sprinkle, Cookie Crumb Yum, Kiss N' Tell Chocolate, and Perfect Duet Ice Cream Cookie Sandwiches Cake Batter™ Sprinkle: Cake Batter Ice Cream® sandwiched by moist Chocolate Chip Cookies and rolled in Rainbow Spri...
- Ice Cream Cupcake Variety 6-Pack - Ready Now $16.99
Two of each of our Sweet Cream, Cake Batter™ Delux and Double Chocolate Devotion™ Ice Cream Cupcakes Sweet Cream Cupcake: A rich Chocolate Cup filled with a layer of Yellow Cake, Fudge and Sweet Cream Ice Cream topped with fluffy White Frosting...
Might Like It
Not sure if you've Gotta Have It? Try something new by adding a sample of one of our favorite flavors to your order!
- Root Beer Ice Cream - Sample $0.99
Try this promotional flavor before it's gone!
- Churro Ice Cream - Sample $0.99
Try this promotional flavor before it's gone!
- Honey Cornbread with Blackberry Jam Ice Cream - Sample $0.99
Try this promotional flavor before it's gone!
- Birthday Cake OREO® Cookie Ice Cream - Sample $0.99
Try this promotional flavor before it's gone!
- NUTTER BUTTER® Ice Cream - Sample $0.99
Try this promotional flavor before it's gone!
- Silk® Chocolate Almondmilk Frozen Dessert - Sample $0.99
- Cake Batter Ice Cream® - Sample $0.99
- Cheesecake Ice Cream - Sample $0.99
- Chocolate Ice Cream - Sample $0.99
- Classic Cookie Dough Ice Cream - Sample $0.99
- Coffee Ice Cream - Sample $0.99
- French Vanilla Ice Cream - Sample $0.99
- Mint Ice Cream - Sample $0.99
- Strawberry Ice Cream - Sample $0.99
- Sweet Cream Ice Cream - Sample $0.99
- Vanilla Lite Ice Cream - Sample $0.99
Cold Stone For Your Freezer
- Root Beer Revival - Freezer
Root Beer Ice Cream, Chocolate Chips, Caramel & Whipped Topping
- Caramel Carnival Churro - Freezer
Churro Ice Cream, Cinnamon Toast Crunch™, Caramel & Sugar Crystals
- Cornbread is My Jam - Freezer
Honey Cornbread with Blackberry Jam Ice Cream, Cornbread, Honey & Blueberries
- Birthday Cake OREO® Celebration - Freezer
Birthday Cake OREO® Cookie Ice Cream, Birthday Cake OREO® Cookies, Rainbow Sprinkles & OREO® Cookie Frosting
- The Better NUTTER BUTTER® - Freezer
NUTTER BUTTER® Ice Cream, NUTTER BUTTER® Cookies, Sugar Crystals & Fudge
- Very Berry Non-Dairy™ - Freezer
Silk® Chocolate Almondmilk frozen dessert, mixed with Strawberries, Blueberries, and Raspberries
- Don't Cry Over Spilled Silk - Freezer
Plant-base never tasted so good! Silk® Chocolate Almondmilk Frozen Dessert, Banana, Peanut Butter & Roasted Almonds
- REESE'S Peanut Butter Ice Cream Cup Single $4.99
A Chocolate Cup filled with layers of Reese's Peanut Butter Sauce & Chocolate Ice Cream topped with rich Fudge Ganache, Sea Salt & Reese's Peanut Butter Cup
- REESE'S Peanut Butter Ice Cream Cup 6-Pack $18.99
Six Chocolate Cups filled with layers of Reese's Peanut Butter Sauce & Chocolate Ice Cream topped with rich Fudge Ganache, Sea Salt & Reese's Peanut Butter Cup
- REESE’S Take 5 Peanut Butter Ice Cream Cup 6-Pack $18.99
Six Chocolate Cups filled with layers of REESE'S Peanut Butter Sauce, Caramel, Pretzels & Chocolate Ice Cream topped with Pretzel, Peanuts & REESE'S Peanut Butter Cup
- REESE'S Take 5 Peanut Butter Ice Cream Cup Single $4.99
A Chocolate Cup filled with layers of REESE'S Peanut Butter Sauce, Caramel, Pretzels & Chocolate Ice Cream topped with Pretzel, Peanuts & REESE'S Peanut Butter Cup
- Ice Cream Cookie Sandwich Variety 4-Pack $18.99
One of each of our Cake Batter™ Sprinkle, Cookie Crumb Yum, Kiss N' Tell Chocolate, and Perfect Duet Ice Cream Cookie Sandwiches Cake Batter™ Sprinkle: Cake Batter Ice Cream® sandwiched by moist Chocolate Chip Cookies and rolled in Rainbow Spri...
- Ice Cream Cupcake Variety 6-Pack $18.99
Two of each of our Sweet Cream, Cake Batter™ Delux and Double Chocolate Devotion™ Ice Cream Cupcakes Sweet Cream Cupcake: A rich Chocolate Cup filled with a layer of Yellow Cake, Fudge and Sweet Cream Ice Cream topped with fluffy White Frosting...
- OREO® Ice Cream Sandwiches 4-pack $18.99
Four OREO® Ice Cream Sandwiches - OREO® Crème Ice Cream sandwiched by OREO® Wafers
- Apple Pie a la Cold Stone® - Freezer
French Vanilla Ice Cream with Cinnamon, Graham Cracker Pie Crust, Apple Pie Filling and Caramel
- Banana Caramel Crunch® - Freezer
"French Vanilla Ice Cream with Roasted Almonds, Banana and Caramel
- Berry Berry Berry Good®
"Sweet Cream Ice Cream with Raspberries, Strawberries and Blueberries
- Birthday Cake Remix™ - Freezer
Cake Batter Ice Cream® with Rainbow Sprinkles, Brownie and Fudge
- Cake Batter Batter Batter™ - Freezer
Cake Batter Ice Cream® with Cookie Dough and Brownie
- Cheesecake Fantasy® - Freezer
Cheesecake Ice Cream with Graham Cracker Pie Crust, Blueberries and Strawberries
- Chocolate Devotion® - Freezer
Chocolate Ice Cream with Chocolate Chips, Brownie and Fudge
- Coffee Lovers Only® - Freezer
Coffee Ice Cream with Roasted Almonds, Heath® Bar and Caramel
- Cookie Doughn't You Want Some® - Freezer
French Vanilla Ice Cream with Chocolate Chips, Cookie Dough, Fudge and Caramel
- Cookie Mintster® - Freezer
Mint Ice Cream with double the OREO® Cookies and Fudge
- Cookies Make Everything Batter™ - Freezer
Cake Batter Ice Cream® with OREO® Cookies, GOLDEN OREO® Cookies and Whipped Topping
- Dough for It!™ - Freezer
Classic Cookie Dough Ice Cream with Chocolate Chips, Cookie Dough and Sugar Crystals
- Dough-lightful Peanut Butter™ - Freezer
Classic Cookie Dough Ice Cream, Peanut Butter, Reese's Peanut Butter Cup and Sugar Crystals
- Founder's Favorite® - Freezer
Sweet Cream Ice Cream with Pecans, Brownie, Fudge and Caramel
- Mint Mint Chocolate Chocolate Chip® - Freezer
Mint Ice Cream with Chocolate Chips, Brownie and Fudge
- Mud Pie Mojo® - Freezer
Coffee Ice Cream with OREO® Cookies, Peanut Butter, Roasted Almonds and Fudge
- One Smart Brookie™ - Freezer
Classic Cookie Dough Ice Cream, Brownie and Cookie Dough
- OREO® Overload - Freezer
Sweet Cream Ice Cream with Chocolate Chips, double the OREO® Cookies and Fudge
- Our Strawberry Blonde® - Freezer
Strawberry Ice Cream with Graham Cracker Pie Crust, Strawberries, Caramel and Whipped Topping
- Peanut Butter Cup Perfection® - Freezer
Chocolate Ice Cream with Peanut Butter, Reese's® Peanut Butter Cup and Fudge
- REESE’S Peanut Butter Awesome Sauce - Freezer
Sweet Cream Ice Cream, Reese’s Peanut Butter Cup & Reese’s Peanut Butter Sauce
- Somewhere Over the Rain-dough™ - Freezer
Classic Cookie Dough Ice Cream with Frosting, Rainbow Sprinkles and Sugar Crystals
- Surrender to Strawberry™ - Freezer
Strawberry Ice Cream with Strawberries, Yellow Cake and Whipped Topping
Shakes
- Go With the Float $5.99
Root Beer Ice Cream, Root Beer, Whipped Topping & a Maraschino Cherry
- Create Your Own Shake
Select your flavor and one FREE Mix-in and we’ll blend with milk for the shake of your dreams. Customize further by adding more Mix-ins!
- Cake Batter™ n' Shake
Cake Batter Ice Cream® and Yellow Cake
- Chocolate Silk® Shake
Silk® Chocolate Almondmilk Frozen Dessert blended with Silk® Almondmilk
- Milk & OREO® Cookies
Sweet Cream Ice Cream and OREO® Cookies
- Oh Fudge!
Chocolate Ice Cream and Fudge
- REESE'S Chocolate Peanut Butter Dream
Chocolate Ice Cream, Reese’s Peanut Butter Cup & Reese’s Peanut Butter Sauce
- Savory Strawberry
Strawberry Ice Cream and Strawberries
- Very Vanilla
French Vanilla Ice Cream and Caramel
Smoothies
- Blueberry Banana
- Mango Pineapple
- Pineapple Blueberry
- Strawberry Banana
- Strawberry Mango
Ice Cream Pies
- Create Your Own Ice Cream Pie $19.99
Combine any of our ice cream flavors, mix-ins and frosting all in a crunchy pie crust
- Cookie Dough Pie™ $19.99
Cake Batter Ice Cream® with Cookie Dough, Caramel and Fudge on a layer of Fudge Ganache in a Graham Cracker Pie Crust topped with fluffy White Frosting
Mini Catering
- The Ultimate Party Pack $69.99
Serves 20 – 25 (or dessert for a family of five, four times!) 5 quarts & 5 Mix-ins Includes Like It® size cups, spoons, and napkins
- The Petite Party Pack $44.99
Serves 12 – 15 (or dessert for a family of four, three times!) 3 quarts & 3 Mix-ins Includes Like It® size cups, spoons and napkins
- The Pint-sized Party Pack $24.99
Serves 4 – 5 2 pints & 2 Mix-ins Includes Like It® size cups, spoons, and napkins
DIY Cupcakes Kit
- DIY 6-Pack Ice Cream Cupcake Kit $19.99
Six rich Chocolate Cups filled with moist cake (two of each yellow cake, red velvet cake and devil’s food cake) and ice cream (two of each Sweet Cream, Cake Batter™ and Chocolate Ice Cream) ready to decorate with included bag of frosting and mix-i...
Candles
- 12-Pack Birthday Candles $2.99
12 Birthday Candles to make your cake shine even brighter! Design may vary – inquire with store for details.
- 24-Pack Birthday Candles $2.99
24 Birthday Candles to make your cake shine even brighter! Design may vary – inquire with store for details.
- Numeral Birthday Candles $2.99
Celebrate that special birthday with a numbered candle! Design may vary – inquire with store for details.
Bottled Beverages
- Bottled Water $1.99
- Bottled Soda $2.49
Caramel Apples by Rocky Mountain Chocolate Factory
Ordering more than six? Order from the Pre-Order category or call the store directly.
- Caramel Apple $8.49
Nothing but thick and chewy caramel on a crisp Granny Smith apple on this old-fashioned favorite. • serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the store directly.
- Peanut Apple $8.99
Caramel-covered Granny Smith apple rolled in roasted peanuts. Serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the store directly.
- Pecan Apple $8.99
Caramel-covered Granny Smith apple rolled in pecans. Serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the store directly.
- Cheesecake Apple $9.99
Caramel-covered Granny Smith apple dipped in white confection, rolled in crushed graham crackers. Serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the store directly.
- Cookies & Cream Apple $9.99
Caramel-covered Granny Smith apple dipped in white confection, rolled in crushed OREO® cookies. Serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the store directly.
- Pecan Bear™ Apple $9.99
Caramel-covered Granny Smith apple rolled in pecans, drizzled with milk chocolate and white confection. Serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the store directly.
- Caramel Apple Favorites $39.99
Four Delicious Gourmet Caramel Apples-one each: Caramel Apple, Peanut Apple, Pecan Bear Apple, Apple Pie Apple. Something for everyone to enjoy. Serving size: 1/2 apple Ordering more than six? Order from the “Pre-Order” category or call the st...
Pre-Order by Rocky Mountain Chocolate Factory
- Chocolate Dipped Strawberries $3.99
Strawberries hand dipped in rich milk chocolate. Serving size: 1 piece
- Caramel Apple $8.49
Nothing but thick and chewy caramel on a crisp Granny Smith apple on this old-fashioned favorite. Serving size: 1/2 apple
- Caramel Apple featuring M&M’s® $8.99
Caramel-covered Granny Smith apple rolled in M&M’s® candies. Serving size: 1/2 apple
- Peanut Apple $8.99
Caramel-covered Granny Smith apple rolled in roasted peanuts. Serving size: 1/2 apple
- Pecan Apple $8.99
Caramel-covered Granny Smith apple rolled in pecans. Serving size: 1/2 apple
- Cheesecake Apple $9.99
Caramel-covered Granny Smith apple dipped in white confection, rolled in crushed graham crackers. Serving size: 1/2 apple
- Cookies & Cream Apple $9.99
Caramel-covered Granny Smith apple dipped in white confection, rolled in crushed OREO® cookies. Serving size: 1/2 apple
- Pecan Bear™ Apple $9.99
Caramel-covered Granny Smith apple rolled in pecans, drizzled with milk chocolate and white confection. Serving size: 1/2 apple
Give Back
Cold Stone Creamery is Sprinkling Kindness… and you can help! Add a Creation™ Donation to your cart and we will deliver an Ice Cream Creation to local heroes on the front lines. Or add a dollar to your order to support bstrong, founded by Bethenny...
- Add a $1 donation to bstrong $1.00
Add a dollar to your order to support bstrong, founded by Bethenny Frankel and partnered with Global Empowerment Mission. One hundred percent of donations will go directly to bstrong in their efforts in disaster recovery.
- Creation™ Donation $5.00
With each purchase of this item, we will deliver an Ice Cream Creation™ to those affected by, and assisting in relief efforts as the result of, the Los Angeles Wildfires. Some previous donations have included: Rescue teams at Miami Surfside c...
Cold Stone Creamery Details
Service options
- No-contact delivery
- Delivery
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great dessert
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Dining options
- Seating
- Table service
Amenities
- Gender-neutral restroom
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Parking
- Free parking lot
- Free street parking
Cold Stone Creamery Photos










Cold Stone Creamery Location
Cold Stone Creamery
80 US-6 suite 604, Baldwin Place, NY 10505, USA
Cold Stone Creamery Reviews
employeesdoorcupteenagersapplesroachesyouthbirthday cakepeanut butterrude
★ 5★ 4★ 3★ 2★ 1If I could give this location zero stars, I would. We’ve been coming here for years, and unfortunately, staffing issues have always been a problem. About a year ago, it seemed like new management took over, but things have only gotten worse since then. The staff acts like serving ice cream is a chore, and their attitudes are consistently unpleasant. It feels like hiring unmotivated teenagers without proper supervision is doing more harm than good.This location needs serious improvement before continuing to hire more staff who clearly aren’t being properly trained or managed. The customer service is so poor, it’s hard to understand how they’re still in business.They’re also constantly out of stock on multiple items, yet they continue to offer them online. We’ve shown up several times to pick up items we ordered, only to be told they’re unavailable. Most recently, they promoted their new birthday cake taco, which has never been in stock despite the signage and online listings. One employee told me they had it yesterday, but I was here yesterday and was told by another staff member that they’ve never had it.Tonight was the last straw. My family and I will no longer be returning to this location.
July 17 · Joe PanareseAbsolutely horrible experience here this week. The worst customer service I've received in a long time. I pre-ordered a small chocolate, peanut butter ice cream cake for my sister's birthday party for pickup 7:45 with the party starting at 8:00 pm on Sunday. My friend attending the party was picking it up for me on the way. When she arrived, she was told by the employee "I thought this order was for tomorrow. We don't have this cake." She called me on the phone for us to work through the issue together. For our inconvenience we were offered a small cup of ice cream, or a large cake in a totally different flavor. Neither of those options helped us at all. The only small options they had on hand were coffee or vanilla (sweet cream) - neither of which my sister likes. We reluctantly chose the vanilla and asked the employee what could be done for this major mishap and we are told nothing. We ask him to call his boss - who says the most he can offer is $5 off. $5 off a $43 incorrect pre-ordered cake is absolutely insulting. We didn't have time to go somewhere else as she was already 20 minutes late for the party because of all the back and forth so unfortunately we had to accept. The kicker - when I got the credit email notice back that night - he had only refunded me $4. It was really shocking that they completely forgot our order and were so unwilling to give us a discount on the wrong replacement cake in such a casual, unapologetic manner.Beware when ordering a cake from here. Very, very disappointed. Will never be going back.
July 15 · Jessica SterlacciNormally a wonderful store. Today, absolutely horrible. Waited 40 minutes while three youths did all the mobile orders and one youth attempted to do in store customer orders and failed miserably…then started cursing and complaining while one of the three doing mobile orders knocked containers off the counter. Thank goodness my husband was right there to catch them before they fell to the ground. Absolutely a disgrace. Whoever runs this store should be ashamed. Disorganized mess!Update since I can’t respond. The in store customers were being completely ignored. With 10 customers in store and only one of three doing in store customer orders, you lost a lot of business with many walking out after waiting 30/40 min. It wasn’t short staffed, it was disorganized with no leadership and rudeness. Sorry but I’ve been going there for years and this was absolutely the worst I’ve ever seen behind the counter.
May 11 · Stacey SchriroI have been to this store numerous times within the last 3 years, and I have to say the customer service was not as usual. I ordered cake batter ice cream with some mix ins that weren't mixed in at all. I won't be going back anytime soon.5/1/24 came back to my review and I didn't get any response but I see how everyone else got one 🤔 funny thing is I actually went back because I decided to give them another shot and this time it wasn't so bad but since you ain't got time to respond I ain't got time to make a new review keep your 1 star.
May 01 · SugacubeaccessoriesThis store is an absolute disgrace. The employees were completely disorganized, incompetent, and incredibly rude. My order was completely botched, I ordered the birthday cake remix, and it came with gummy bears and peanuts rather than the brownie and sprinkles (bear in mind, I am allergic to peanuts and made this well known). The only employee there who even seemed like they had a sliver of knowledge on how to run an ice cream shop, was one named Sebastian, who was extremely helpful and offered a free replacement for my absolutely disgraceful previous order. At this point, I had chocolate stains all over my brand new white shirt, and was completely fed up with this disease of a business, and so I politely declined. Whoever owns this shop should be arrested and charged with criminal conduct. I am a professional ice cream connoisseur, and have seen better establishments in the slums of Chicago. Do better.-Calvin McDutton with the International Frozen Cream Organization
May 18 · Calvin McDutton
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