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CRAVE Ice Cream Social ico

CRAVE Ice Cream Social

Ice cream shop ★4.0·$

11691 Fall Creek Rd UNIT 115, Indianapolis, IN 46256, USA

4.0
(previously deleted)I have been coming to this ice cream shop religiously for the last year because I moved in to the area, and I have always found it to be a delightful treat. Even though the portions have historically been all over the place, ie. I can order a single and my wife can get a double and they are nearly the same size ... But it's okay because for this area the ice cream has been reliably delish.But tonight was an education, and as I began to write this review I noticed a consistent theme... There is a young lady with dark brown hair, who is rude, and seems to have an affinity for yelling out "your welcome" ... We meet this person tonight and the rumors are true. This individual needs to be let go, although judging from the comments the manager, might be cut from the same cloth, as I have never seen a snarkier supervisor in the comments. I wonder if it is manager or the owner of the shop who reviews these reviews.She was helping my wife with her order and when my wife got the ice cream she said thank you... The this young dark brown haired white girl turned around walked to the kitchen and hatefully yelled... your welcome(twice) as if my wife didn't say thank you.I will resubmit the comments followed by the receipts of my purchase. Unless I am told that this rude and unhinged employee has been fired, I can not go back. She nearly made my wife cry and I will not spend my hard earned dollars in an establishment that does not prioritize service; I will not be treated with such disrespect. Seemed vengeful.I will also note that when I asked for a manager, one of the young men said, "I'll fire her" jokingly... It wasn't funny... And the other blonde young lady who is always nice and super helpful, said "she's been having a bad day"... From the look of the comments, she's been having a back few months.As we left I heard her complaining about my wife and so I turned back around and said what are you guys talking about to what she said she's not talking about anything.. I repeated what I heard then she said I didn't say that... And I've never seen you in here anyways...Is the owner of Crave ice cream social, alright with this behavior? Do they care that this girl is tarnishing their name? I would love a response and an apology. Tonight has changed my opinion of this business, and the comments verifying, that the behavior is not a one off experience, have codified that opinion. The only way to change this fact, is an apology and the knowledge that this lady has been fired.Honestly I felt like I was in not great section of Indianapolis it seemed quite ghetto, wholly consistent with a place that I would not frequent... this place is gone downhill. - ac DELUXE
CRAVE Ice Cream Social Overview Intro Detail Photos Location Reviews

CRAVE Ice Cream Social Introduce

For those of us living in the Indianapolis area, especially in the Geist neighborhood, the search for a perfect dessert spot often leads to a delightful discovery. CRAVE Ice Cream Social has established itself as a beloved local gem, a place where the community gathers to enjoy a scoop of something special. This isn't just a place to grab a cone; it's a social hub where friends and family can connect over a shared love of delicious frozen treats. As Hoosiers, we value places that feel like they belong to the neighborhood, and CRAVE, with its commitment to unique flavors and a welcoming atmosphere, has become just that. This article will provide a clear and engaging look into what makes CRAVE Ice Cream Social a must-visit destination, exploring its location, its diverse menu, and the features that have earned it a loyal following.

The reputation of CRAVE is a mix of glowing praise and some serious concerns, highlighting the complexities of running a local business that relies on a strong community connection. On one hand, customers consistently express their obsession with the shop's offerings. The "Flavor Game is STRONG," with unique and exciting options like Key Lime Pie, Lemon Poppy Seed, and Strawberry Cheesecake, which one customer "is still dreaming about." The ice cream is described as "reliably delish," making it a consistent favorite for those in the area. The cozy vibes, cute patio area, and a wide variety of treats beyond just ice cream—including cookies, ice cream sandwiches, and smoothies—add to the overall appeal. However, it's also clear that the business has faced some significant challenges with customer service. A detailed review points to a concerning incident involving a specific employee's rude and unprofessional behavior. While other staff members are described as "always nice and super helpful," this single interaction was enough to seriously tarnish the experience for one family. This feedback serves as a reminder that while the product is excellent, the customer experience is what truly defines a local business.

CRAVE Ice Cream Social is located in a convenient and popular area of Indianapolis, making it easily accessible for residents of the Geist and Fall Creek neighborhoods. The address is 11691 Fall Creek Rd UNIT 115, Indianapolis, IN 46256, USA. This location places it in a commercial hub, often surrounded by other shops and eateries, which makes it a perfect stop for a post-dinner treat or a weekend outing. The area is known for being a pleasant part of town, providing a safe and welcoming environment for visitors.

Accessibility to CRAVE is a key advantage for local customers. Being situated on Fall Creek Road makes it a straightforward drive for many in the Indianapolis metro area. Parking is likely available in the plaza where the shop is located, which adds to the convenience. Its position in the Geist area is particularly beneficial, as it serves as a central point for a community that values local, quality businesses. The shop's easily identifiable location means it's a simple destination to find, whether you're coming from nearby homes or traveling from a different part of the city for a specific flavor you've heard about. The ease of access makes CRAVE a practical and appealing choice for a quick, delicious treat.

CRAVE Ice Cream Social offers a wide range of services and products that go beyond a simple scoop of ice cream, catering to various tastes and cravings.

  • Unique Ice Cream Flavors: Known for a "strong flavor game," the shop offers a rotating selection of creative and delicious flavors like Key Lime Pie, Lemon Poppy Seed, and Strawberry Cheesecake, ensuring there's always something new to try.

  • Classic Treats: They also offer traditional ice cream options for those who prefer the classics.

  • Ice Cream Sandwiches: Handcrafted ice cream sandwiches are a popular choice for a more substantial dessert.

  • Cookies: A variety of fresh cookies are available, perfect on their own or paired with ice cream.

  • Smoothies: For those who prefer a drinkable treat, they offer smoothies, which adds another dimension to their menu.

  • Samples: Staff often offer samples of new or unique flavors, allowing customers to try before they buy and ensuring a perfect choice every time.

This diverse menu ensures that every visitor, no matter their preference, can find something to enjoy.

CRAVE Ice Cream Social stands out in the Indianapolis dessert scene for several key features, though some of these are balanced by serious customer service issues that have been noted.

  • Inventive Flavors: The unique and high-quality flavors are a major highlight, with customers consistently praising the creativity and taste of the ice cream.

  • Cozy and Welcoming Atmosphere: The shop itself is described as "adorable" with "cozy vibes" and a "cute patio area," making it a pleasant place to relax and enjoy a treat.

  • Diverse Treat Menu: The availability of more than just ice cream, including cookies, sandwiches, and smoothies, provides a rich variety of options for customers.

  • Friendly Staff (Generally): Many customers report that the staff is "sweet," "friendly," and "welcoming," and go out of their way to make the experience enjoyable.

  • Convenient Location: Its position in the Geist area makes it a central and easy-to-access spot for a large portion of the Indianapolis community.

These positive features are what have built the shop’s reputation, though the documented negative experiences show that consistent service is an ongoing challenge that needs to be addressed.

For those ready to visit and experience the delicious treats at CRAVE Ice Cream Social, here is the essential contact information:

Address: 11691 Fall Creek Rd UNIT 115, Indianapolis, IN 46256, USA

Phone: (317) 288-7791

CRAVE Ice Cream Social is a suitable spot for locals in Indianapolis due to its fantastic and creative ice cream offerings and its central location in the Geist area. While some customers have experienced significant issues with staff behavior, the core product remains a strong draw. For those seeking a unique flavor adventure and a cozy place to enjoy a dessert, CRAVE has the potential to be a delightful experience. The shop’s ability to draw in and retain a loyal customer base speaks to the quality of its ice cream. It is a place that, despite its occasional challenges, holds a special place in the community. For Hoosiers who prioritize supporting local businesses and are in search of an inventive, high-quality dessert, CRAVE Ice Cream Social remains a compelling option. The hope is that the management will take the critical feedback to heart, ensuring that the service lives up to the excellence of the product, making it a truly exceptional spot for everyone.

CRAVE Ice Cream Social Details

  • Service options

  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Takeaway
  • Dine-in
  • Popular for

  • Solo dining
  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Offerings

  • Coffee
  • Dining options

  • Table service
  • Amenities

  • Wi-Fi
  • Wi-Fi
  • Atmosphere

  • Casual
  • Trendy
  • Crowd

  • Groups
  • LGBTQ+ friendly
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Children

  • Good for kids
  • Pets

  • Dogs allowed outside

CRAVE Ice Cream Social Photos

CRAVE Ice Cream Social Picture 1CRAVE Ice Cream Social Picture 2CRAVE Ice Cream Social Picture 3CRAVE Ice Cream Social Picture 4CRAVE Ice Cream Social Picture 5CRAVE Ice Cream Social Picture 6CRAVE Ice Cream Social Picture 7CRAVE Ice Cream Social Picture 8CRAVE Ice Cream Social Picture 9CRAVE Ice Cream Social Picture 10

CRAVE Ice Cream Social Location

CRAVE Ice Cream Social

11691 Fall Creek Rd UNIT 115, Indianapolis, IN 46256, USA

CRAVE Ice Cream Social Reviews

An average rating of ★4.6 from 323 user reviews.

flavorscookiesconeareascoopspatioice cream sandwichesselectionsundaeshakes

★ 5★ 4★ 3★ 2★ 1

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