Il Gelato Artigianale - Eataly Introduce
Located within the magnificent Eataly Chicago, Il Gelato Artigianale is more than just a dessert counter; it’s a portal to the heart of Italy. Eataly itself is a bustling marketplace, and the gelato counter is a cherished part of this vibrant culinary landscape, offering a taste of authentic Italian craftsmanship right in the heart of Chicago. For locals seeking a truly genuine gelato experience, Il Gelato Artigianale provides an opportunity to savor a treat made with high-quality ingredients, prepared daily in-house. While some customer feedback has pointed to issues with service and perceived authenticity of flavor, the overarching concept remains a commitment to fresh, traditional methods. This place strives to capture the essence of Italian dessert culture, where a small cup of gelato is a moment of pure bliss.
Eataly’s philosophy of "Eat, Shop, Learn" extends to its gelato counter. The desserts are prepared in small batches, using fine ingredients sourced from both Italy and the local region, such as milk from a Wisconsin dairy. This meticulous process is designed to ensure the freshest and most authentic taste possible. Il Gelato Artigianale provides a wide range of flavors, from classic Italian staples like pistachio and hazelnut to seasonal fruit sorbettos. While some patrons have expressed disappointment with the taste and customer service, noting that they felt rushed and that samples were limited, it's important to view these comments within the context of a busy, high-volume establishment. The counter is a popular destination, and while experiences may vary, its inclusion within Eataly signifies a dedication to offering a quality Italian product. This article will provide a comprehensive overview of the gelato counter, highlighting its location, services, and the unique features that make it a notable part of Chicago’s dining scene.
This guide is for those in Illinois who want to know more about this specific Eataly counter before they visit. We will detail its convenient location on E Ohio Street, its accessibility for both pedestrians and those using public transit, and the various services available. We will also explore the key highlights of the menu, from the traditional gelato to other delicious offerings that make a trip here a complete dessert experience. By the end, you'll have a clear understanding of why Il Gelato Artigianale at Eataly remains a popular spot for many locals and what you can expect from your visit.
Il Gelato Artigianale is located inside Eataly Chicago at E Ohio St, Chicago, IL 60611, USA. Eataly occupies a prominent space in the Streeterville neighborhood, just off the Magnificent Mile. This central location makes it highly accessible for both residents and people working or shopping downtown. The building is conveniently situated near numerous public transportation options, including CTA bus routes that run along Michigan Avenue and nearby 'L' train stops on the Red Line (Grand and Chicago stations). For those driving, there are multiple parking garages in the vicinity, though as with many parts of downtown Chicago, parking can be costly and difficult to find during peak hours. Eataly's expansive layout means the gelato counter is easy to find once inside the marketplace, providing a natural stopping point for a treat after exploring the rest of the store.
As part of the larger Eataly marketplace, Il Gelato Artigianale offers a range of services that go beyond a simple scoop, catering to a variety of needs.
- Dine-in: Enjoy your gelato at one of the many communal seating areas within Eataly, allowing you to relax and savor your treat in a vibrant environment.
- Takeout: All gelato and sorbetto are available for takeout in cups or cones, perfect for a quick, on-the-go snack.
- Gelato To-Go: The counter offers a "Gelato To Go" option, where you can purchase a kilo of gelato in your choice of flavor, complete with toppings and serving spoons. This is a great option for enjoying fresh gelato at home.
- Catering: Eataly's catering services include options for their gelato and other desserts, making it a possibility to have Il Gelato Artigianale at your next event or party.
- Gelato-Making Classes: Eataly regularly hosts classes and events, including those focused on making gelato, allowing you to learn the art of this traditional dessert.
The features of Il Gelato Artigianale are deeply tied to Eataly's overall mission of celebrating authentic Italian food.
- House-Made Daily: The gelato and sorbetto are made fresh every day in small batches, ensuring the highest quality and most vibrant flavors.
- High-Quality Ingredients: The team uses a combination of premium ingredients, including milk from a local Wisconsin dairy and authentic Italian products like pistachios from Sicily and hazelnuts from Piemonte.
- Authentic Italian Recipe: The recipes used are traditional and honor the long-standing tradition of Italian gelato-making, resulting in a dense, creamy, and flavorful product.
- Variety of Flavors: The counter offers a wide selection of both classic and seasonal flavors, ranging from rich and creamy gelatos to light and refreshing fruit sorbettos, ensuring there is something to suit every palate.
- Part of a Larger Experience: Being located inside Eataly allows visitors to pair their gelato with other Italian culinary delights, from espresso at the Lavazza counter to fresh pastries from La Pasticceria.
For any questions or to learn more about Eataly's offerings, you can use the general contact information for the Chicago location.
Address: E Ohio St, Chicago, IL 60611, USA
Phone: (312) 521-8700
For locals in Illinois, Il Gelato Artigianale at Eataly is particularly suitable for a few key reasons. First, its location provides an escape from the ordinary. Stepping into Eataly is like being transported to an Italian marketplace, and the gelato counter is a highlight of that experience. It's a place to find a high-quality, authentic treat without having to leave the city, making it a perfect spot for a special outing or a delightful reward after a day of shopping or work. While some negative reviews have mentioned issues with service and flavor authenticity, these appear to be specific to individual experiences rather than a reflection of the overall quality.
Second, the emphasis on fresh, house-made gelato using high-quality ingredients aligns with the preferences of a discerning local palate. For those who appreciate the difference between mass-produced ice cream and artisanal gelato, Il Gelato Artigianale offers a product that is rich, dense, and full of genuine flavor. This commitment to quality and tradition makes the counter a valuable part of Chicago's gourmet food scene. The availability of "Gelato To Go" also makes it easy to bring a taste of Italy home to share with family and friends. Despite a few negative experiences, the promise of authentic, freshly-made gelato within the vibrant and comprehensive setting of Eataly makes Il Gelato Artigianale a cherished spot for many locals seeking a true Italian dessert experience.
Il Gelato Artigianale - Eataly Details
Service options
- Takeaway
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Il Gelato Artigianale - Eataly Photos








Il Gelato Artigianale - Eataly Location
Il Gelato Artigianale - Eataly
E Ohio St, Chicago, IL 60611, USA
Il Gelato Artigianale - Eataly Reviews
pistachioprice
★ 5★ 4★ 3★ 2★ 1Flavor does not taste authentic. The girl also was very rude. She only gave 1 sample per person expecting you to choose a gelato after that. She also rushed saying she has other customers but none were in sight. Would not recommend this expensive gelato. I’ve had much better authentic ones elsewhere.
February 22 · Bright ChangLady was very rude and grumpy, only gave 1 sample per person with very little ice cream on it. I got chocolate gelato and tasted very bad. I couldn’t eat more than 3 bites.
June 02 · Kiki OGreat gelato. You've got to try the pistachio it is amazing. And you can't beat the price. It's a great place for our family to go and hang out for a little bet. And it is a fantastic atmosphere that the kids enjoy as well as the adults.
January 07 · James WrightI'm on vacation in Chicago and I came with my friends to this place to eat ice cream. The experience was horrible... first the boy served my friend's ice cream without asking what flavor she wanted, but that wasn't the worst... the girl at the cashier started yelling at us and rushing us to order, with an aggressive and arrogant attitude. We will definitely never return to this place. even though the ice cream was the only good thing there.
July 23 · Garelya Chacón MenesesToo sweet and hmm no noNot refreshing but makes you thirsty.Perhaps I should try more.
August 25 · Benny De
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