MilkShake Factory (McCandless Crossing) Introduce
For those of us in Pennsylvania, especially in the vibrant Pittsburgh area, there’s a local sweet spot that truly stands out: The MilkShake Factory (McCandless Crossing). This isn't just a place to grab a quick drink; it’s a destination that has perfected the art of the milkshake, alongside offering exquisite house-made chocolates. As Pennsylvanians, we appreciate businesses that combine quality, heritage, and a passion for their craft, and the MilkShake Factory, with its roots tracing back to 1914 with family ice cream and chocolate recipes, perfectly embodies these values.
What makes MilkShake Factory (McCandless Crossing) a must-visit? It's their unwavering commitment to creating truly exceptional treats. One delighted customer declared it "by far the best milkshake," specifically praising the "chocolate cake shake and a chocolate dipped strawberry - so good!!!" Beyond the taste, the experience is consistently lauded for "really friendly staff and easy to order, no wait." This seamless service ensures that every visit is as enjoyable as the delicious shake itself.
A particularly exciting aspect for locals is their in-house production. One individual shared their amazement after trying samples, noting, "I was amazed it’s produced in house." This dedication to crafting their own ice cream and chocolates elevates the quality and flavor, providing a unique and authentic taste that you won't find just anywhere. Whether you're a long-time fan or just discovering this gem, MilkShake Factory (McCandless Crossing) promises a delightful experience, full of rich flavors and warm welcomes.
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The MilkShake Factory (McCandless Crossing) is ideally situated at 9180 Covenant Ave, Pittsburgh, PA 15237, USA. This location places it within the bustling McCandless Crossing development, a popular and convenient retail and dining hub in the northern suburbs of Pittsburgh. For residents in the surrounding communities, this means easy access to a fantastic dessert destination without having to venture into the more congested parts of the city.
McCandless Crossing is designed for ease of access, featuring ample parking and a layout that makes navigating to individual businesses straightforward. Being part of such a prominent shopping center ensures high visibility and convenient access for both everyday outings and special treat excursions. Whether you're running errands, catching a movie, or simply looking for a sweet escape, the MilkShake Factory is right there, ready to serve.
The accessibility extends beyond just driving; the general area is well-connected within the Pittsburgh metropolitan region, making it a feasible destination for those coming from slightly further afield. The family-friendly atmosphere of McCandless Crossing also complements the welcoming vibe of the MilkShake Factory, ensuring a comfortable and enjoyable visit for patrons of all ages. This strategic and convenient location is a significant factor in why it has become a go-to spot for locals seeking delicious refreshments.
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- Handspun Gourmet Milkshakes: Specializing in a wide array of thick, creamy, handspun milkshakes, including signature options like the Chocolate Cake Shake, Campfire S'mores, Salted Caramel, and the popular Jake's Shake (named after Pittsburgh Penguin Jake Guentzel).
- House-Made Ice Cream: The foundation of their exceptional shakes is their own house-made ice cream, ensuring high quality and unique flavor profiles.
- Gourmet Chocolates: Offering a selection of artisanal chocolates, including chocolate-dipped strawberries, chocolate bark varieties (like roasted almond bark and s'mores bark), pecan caramel terrapins, and chocolate cake pops, all produced in-house.
- Craft Sundaes: Providing creative and indulgent sundaes for those looking for a different kind of frozen dessert.
- Dairy-Free Options: Catering to various dietary needs, they offer several dairy-free milkshake flavors, often made with a vanilla-based soy coconut ice cream blended with almond milk.
- Seasonal Offerings: Introducing seasonal shakes and chocolate creations, such as peppermint brownie fudge during winter months and special hot chocolate options, keeping the menu fresh and exciting.
- Friendly and Efficient Service: Customers consistently highlight the "really friendly staff" and "easy to order, no wait," ensuring a smooth and pleasant ordering experience.
- Gift Cards: Available for purchase, making it easy to share the sweet experience with others.
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- Unmatched Milkshake Quality: Widely acclaimed as having "by far the best milkshake," known for being "thick and flavorful," with rich, creamy textures and high-quality ingredients.
- In-House Production: A significant highlight is that both their ice cream and chocolates are "produced in house," ensuring freshness, quality control, and unique recipes passed down through generations.
- Extensive and Innovative Shake Menu: Offering a diverse range of signature and gourmet milkshake flavors, including creative combinations and popular local favorites like the "Jake's Shake."
- Dedicated Dairy-Free Options: A strong commitment to inclusivity with multiple "dairy-free milkshake" flavors available, making it accessible for those with dietary restrictions.
- Gourmet Chocolate Selection: Beyond shakes, their handcrafted chocolates, such as "chocolate dipped strawberry" and various barks, provide another layer of indulgence and gift-giving potential.
- Friendly and Welcoming Staff: Consistently praised for their "really friendly staff" and warm greetings, creating a positive and inviting atmosphere for all customers.
- Efficient Service: Customers often note the "easy to order, no wait" experience, even during busy periods, ensuring a quick and pleasant visit.
- Family Legacy: A fourth-generation business built on "ice cream and chocolate recipes" from their great-grandparents dating back to 1914, adding a rich history and authentic touch.
- Clean and Bright Interior: Descriptions often mention a "clean and bright interior," contributing to a pleasant environment for enjoying treats.
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Ready to indulge in the incredible milkshakes and chocolates at MilkShake Factory (McCandless Crossing)? Here's how you can connect with them:
Address: 9180 Covenant Ave, Pittsburgh, PA 15237, USA
Phone: (412) 536-3329
Whether you're calling to inquire about seasonal flavors or planning a visit to pick up some delicious treats, the friendly team at the McCandless Crossing location is ready to assist you.
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For the discerning residents of Pittsburgh and indeed, all of Pennsylvania, MilkShake Factory (McCandless Crossing) is an exceptionally suitable and highly cherished local establishment. It perfectly embodies the qualities that our communities value: a deep-rooted heritage, a commitment to quality, and a genuinely welcoming atmosphere.
Firstly, the foundation of their success lies in their dedication to crafting superior products. The fact that their "ice cream is made right in store" and their chocolates are "produced in house" resonates deeply with locals who appreciate authenticity and fresh, high-quality ingredients. This commitment to in-house production ensures a distinct taste and consistent excellence that sets them apart. When a customer says, "I was amazed it’s produced in house," it speaks to the tangible difference in quality that truly impacts the consumer experience.
Secondly, the sheer variety and innovation on their menu make it a continually exciting place to visit. From the vast array of handspun gourmet milkshakes, including unique options like the Chocolate Cake Shake and the popular Jake's Shake, to their enticing selection of fine chocolates and craft sundaes, there’s always something new or a beloved classic to enjoy. Crucially, their commitment to providing "dairy-free options" ensures that virtually everyone in our diverse community can partake in the joy of their treats, fostering a truly inclusive environment.
Finally, the overall customer experience is consistently exceptional. "Really friendly staff and easy to order, no wait" are hallmarks of a well-run local business that respects its patrons' time and provides a pleasant interaction. This level of service, combined with their convenient location in McCandless Crossing with ample parking, makes it an effortless and delightful stop for families, individuals, and groups. By supporting MilkShake Factory (McCandless Crossing), locals are not just treating themselves to the "best milkshake"; they are supporting a local business with a rich history that actively contributes to the vibrancy and sweet delights of our Pennsylvania community. It's truly a local treasure.
MilkShake Factory (McCandless Crossing) Details
Service options
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
- Delivery
- Onsite services
Highlights
- Great dessert
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Assistive hearing loop
Dining options
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
MilkShake Factory (McCandless Crossing) Photos










MilkShake Factory (McCandless Crossing) Location
MilkShake Factory (McCandless Crossing)
9180 Covenant Ave, Pittsburgh, PA 15237, USA
MilkShake Factory (McCandless Crossing) Reviews
pricesstrawberrybananas fosterdairywhipped creamsummerfield trippretzelfast foodvalentine's day
★ 5★ 4★ 3★ 2★ 1By far the best milk shake. I took my nephew here and got a chocolate cake shake and a chocolate dipped strawberry - so good!!! Really friendly staff and easy to order, no wait. I really enjoyed the shake and would get again.
July 06 · Jack Halstonwhile I was at work, there was a young lady handing out applications for the milkshake factory. She also had samples of the chocolate they sell. I was amazed it’s produced in house. She pleasantly took her time with me. I was surprised this place has been around for almost my 5 years and I didn’t know about it. I stopped in today and was greeted warmly by staff. I took nine pieces of bark home to share with my kids and grandkids!!!! What a treat🥰
April 25 · •R i p t i d e•_was in the Pittsburgh area for a trip and I made it a point to stop at one of The milkshake Factory I wasn't disappointed at all! The shakes were yummy I really wish I could have tried all the other flavors! But I decided to stick to the strawberry pretzel pie. 😋 🤤 That staff was very nice. They serve me pretty quickly, and the manager went up to my table to ask about my experience at this location. we had a really nice conversation. They even gave me free chocolate 🍫 .Now if only they were closer to the Philadelphia area.
June 17 · Amaris CastroPeople here are the best!! Shakes taste delicious and customer services is great. You know you want your shakes fast in this heat! Come to milkshake factory they are wonderful here :)
June 26 · Franchesca GarciaThe best Milkshake Factory around (even though they are all great)! The staff is always extremely friendly and personable. My wife and I stop in every week to grab a Classic Strawberry shake for my grandmother and usually end up getting something for ourselves too. Every single time our order comes out perfect. We are always well taken care of and leave with a smile and a delicious treat or 3. (Phone doesn’t always eat first, couldn’t resist a few sips before taking the pic)
July 02 · Dorian Vesely
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