Rita's Italian Ice & Frozen Custard Introduce
When the New Jersey heat hits, or you're simply in the mood for a delightful frozen treat, Rita's Italian Ice & Frozen Custard is a name that often comes to mind. For those in East Brunswick and the surrounding Central Jersey area, the location in Midstate Mall offers a convenient and accessible spot to indulge in their signature Italian ices and rich frozen custards. Rita's has built a reputation for providing a unique, refreshing alternative to traditional ice cream, with a focus on fresh flavors and a wide variety of options.
Rita's Italian Ice & Frozen Custard has been a beloved brand since 1984, known for its commitment to "Ice Custard Happiness." They pride themselves on making their famous Italian Ice fresh daily on location, ensuring a vibrant and authentic taste experience. This dedication to freshness, combined with their creamy frozen custard, creates a diverse menu that caters to all preferences, from light and fruity to rich and decadent.
For locals in East Brunswick, this Rita's location is more than just a dessert shop; it's a part of the community, serving as a popular destination for families, friends, and individuals looking to enjoy a sweet moment. Whether you're celebrating a special occasion, looking for a cool treat on a hot day, or simply need a pick-me-up, Rita's aims to provide a happy and satisfying experience.
---The East Brunswick location of Rita's Italian Ice & Frozen Custard is conveniently situated within the Midstate Mall at 314 NJ-18, East Brunswick, NJ 08816, USA. This placement within a well-known shopping center makes it incredibly easy for both local residents and those from neighboring towns to find and access. Route 18 is a major thoroughfare in Middlesex County, ensuring excellent connectivity for drivers.
Being in a mall setting, especially one like Midstate Mall, typically means ample parking is available, eliminating the hassle of searching for a spot. This convenience is a significant advantage for customers, making a quick stop for a treat stress-free. The mall environment also provides a comfortable and safe setting for visitors, regardless of the time of day.
East Brunswick itself is a bustling township in Central New Jersey, highly accessible from various points in the state. The location on Route 18 means it's easily reachable from the New Jersey Turnpike (I-95), Route 1, and other major local roads. This strategic positioning makes Rita's in East Brunswick a prime spot for anyone in the region seeking out their signature frozen delights, whether it's a planned trip or an impromptu craving.
---Rita's Italian Ice & Frozen Custard offers a diverse and extensive menu designed to satisfy a wide range of tastes and preferences. Their core products are Italian Ice and Frozen Custard, which are then combined and customized into various delightful creations.
- Italian Ice: Their signature sweet, smooth frozen treat, made fresh daily on location and hand-scooped to order. Rita's is renowned for offering a rotating selection of over 95 flavors throughout the season, ensuring there's always something new to try. Popular flavors include Mango, Cherry, and Swedish Fish®. They also offer Cream Ice varieties.
- Frozen Custard: Award-winning Old-Fashioned Frozen Custard, described as rich and creamy, made with high-quality ingredients. Available hand-scooped or as soft-serve.
- Gelati: Rita's signature treat, featuring alternating layers of their famous Italian Ice and Old-Fashioned Frozen Custard. A popular combination for those who want the best of both worlds. They also offer a "5 Layer Gelati" for an even more indulgent experience.
- Sundaes: Build your own sundae with frozen custard and your choice of two toppings, whipped cream, and a cherry. Signature sundaes like the Rainbow Sundae (with Gummy Bears & Rainbow Sprinkles) and REESE'S Peanut Butter Mudslide Sundae are also available.
- Concretes & Blendinis®:
- Concretes: Frozen Custard blended with delicious toppings, such as Apple Pie Concrete, Birthday Cake Concrete, and Cookies n' Cream Concrete.
- Blendinis®: Frozen Custard, Italian Ice, and a delicious topping blended together.
- Milkshakes: Specialty milkshakes made with rich and creamy custard, blended in various flavors and topped with whipped cream and a cherry. Options like Peanut Butter Mudslide Milkshake and OREO® Cookies n' Cream Milkshake are featured.
- Frozen Beverages:
- Gelati Blender: Your favorite Italian Ice blended with Vanilla or Chocolate Custard Mix, like a drinkable Gelati.
- Ice Blender: Your favorite Italian Ice blended into a cool and flavorful drink.
- Frozen Coffee: A sweet and indulgent pick-me-up available in original Cold Brew, Caramel, and Mocha flavors.
- Frozen Lemonade: Portable refreshment available in classic Lemon, Strawberry, and Mango flavors.
- Freezer Fillers: Options to take home, such as Frozen Custard Pints, Custard Cookie Sandwich 6-Packs, and various quart bundles of Italian Ice.
- Catering Options: Rita's offers catering services, including preordering for pickup, scheduled drop-off, and full-service catering with setup and serving.
Rita's Italian Ice & Frozen Custard in East Brunswick offers several key features that make it a compelling choice for dessert lovers in New Jersey:
- Signature Italian Ice: The star of the show is their famous Italian Ice, made fresh daily on-site. With a rotating selection of over 95 flavors throughout the season, there's always a new taste adventure to be had. This commitment to fresh, varied flavors sets them apart.
- Creamy Frozen Custard: Complementing the Italian Ice is their award-winning Old-Fashioned Frozen Custard, known for its rich and creamy texture. The combination of Italian Ice and Frozen Custard (especially in a Gelati) provides a unique textural and flavor experience not widely found elsewhere.
- Versatile Menu Options: Beyond just scoops, Rita's offers an impressive array of creations including Gelati (layers of ice and custard), Concretes (blended custard with toppings), Blendinis (custard, ice, and toppings blended), sundaes, milkshakes, and refreshing frozen beverages like Ice Blenders and Frozen Lemonades. This ensures something for every craving.
- Customer Service Excellence (as exemplified by positive experiences): As highlighted by one enthusiastic reviewer, the presence of dedicated and patient staff members like "Destiny" can truly elevate the customer experience. She was noted for being "incredibly friendly and respectful," patient in explaining options, and "knowledgeable and helpful." This demonstrates the potential for exceptional customer service at this location, where staff go "above and beyond."
- Midstate Mall Location: Being situated in a mall offers significant convenience. This includes easy access from a major highway (Route 18) and typically ample parking, making visits hassle-free for families and individuals.
- Year-Round Enjoyment (Likely): While Italian Ice is often associated with warm weather, the inclusion of frozen custard, concretes, and hot fudge sundaes ensures that Rita's can be enjoyed throughout the year, even during cooler months.
- Brand Recognition: Rita's is a well-known national brand, which assures customers of a certain level of quality and consistency in their products. This familiarity can be a comforting factor for many.
It is important to acknowledge that customer experiences can vary, as indicated by a critical review concerning staffing and service quality. However, the positive review highlights the high standard of customer care that this location is capable of providing, indicating a strong potential for excellent service when operations are running smoothly.
---For inquiries, to check daily flavors, or to plan your visit to Rita's Italian Ice & Frozen Custard in East Brunswick, here is their contact information:
Address: Midstate Mall, 314 NJ-18, East Brunswick, NJ 08816, USA
Phone: (732) 353-6340
Mobile Phone: +1 732-353-6340
These contact details provide a direct way for customers to reach out for current operating hours, specific flavor availability, or any other questions they may have before visiting.
---For residents of East Brunswick and the wider New Jersey community, Rita's Italian Ice & Frozen Custard in Midstate Mall is an ideal and highly suitable destination for a variety of reasons. Firstly, its prime location on Route 18 within a shopping center offers unparalleled convenience. Easy accessibility and ample parking mean that a trip to Rita's can be a stress-free addition to a shopping excursion, a quick detour after work, or a dedicated family outing.
The core appeal lies in Rita's unique product offerings. While traditional ice cream is widely available, Rita's stands out with its signature, freshly made Italian Ices and rich, creamy Frozen Custard. The ability to combine these into their famous Gelati, or to choose from an extensive rotating menu of Italian Ice flavors, provides a diverse and exciting experience that caters to all palates. Whether you prefer something light and refreshing, or rich and indulgent, Rita's has a treat to match.
Furthermore, the potential for exceptional customer service, as exemplified by the positive review highlighting "Destiny's" attentiveness and friendliness, underscores the value this location can bring to its community. While acknowledging that some customers have reported issues with service and training, the positive experience demonstrates the high standard of care and helpfulness that is achievable and desired by patrons. When operations are optimized, the staff's dedication to making each visit enjoyable significantly enhances the overall experience, fostering a welcoming atmosphere that encourages repeat visits and builds strong local relationships.
Ultimately, Rita's Italian Ice & Frozen Custard in East Brunswick offers a distinct and enjoyable dessert experience. Its convenient location, diverse menu, and commitment to customer satisfaction make it a well-suited and popular choice for locals seeking a quality frozen treat, helping to create happy memories for individuals and families in the New Jersey area.
Rita's Italian Ice & Frozen Custard Details
From the business
- Small business
Service options
- Takeout
- Delivery
- Dine-in
Accessibility
- Wheelchair accessible parking lot
- Assistive hearing loop
Dining options
- Seating
- Table service
Atmosphere
- Casual
Crowd
- Family-friendly
- Groups
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Parking
- Free parking lot
- Free street parking
Rita's Italian Ice & Frozen Custard Photos










Rita's Italian Ice & Frozen Custard Location
Rita's Italian Ice & Frozen Custard
Midstate Mall, 314 NJ-18, East Brunswick, NJ 08816, USA
Rita's Italian Ice & Frozen Custard Reviews
patientthe menucashier
★ 5★ 4★ 3★ 2★ 1I had a wonderful experience at Rita’s Ice thanks to Destiny! From the moment I walked up, she was incredibly friendly and respectful. She greeted me with a warm smile and made me feel welcomed right away.What stood out most was how patient she was in helping me understand all the options on the menu. She didn’t rush me at all, and took the time to explain the different flavors and combinations available. I really appreciated how knowledgeable and helpful she was. It truly made my visit so much better.Destiny truly went above and beyond with her excellent customer service. She’s a great example of what it means to care about your customers. I’ll definitely be coming back!P.s She also wished me a happy mother’s day which definitely made my day.
May 11 · Daniella Jeannot-QuintanillaOne Star – Do Better, Rita’s!What a horrible experience. I expected better from a well-known name like Rita’s, but this location was a complete disaster from start to finish. The wait was ridiculously long, and not because it was busy but because the girl at the front had no clue what she was doing. Zero confidence, zero urgency, and clearly zero training. The young girl working at the front clearly had no idea what she was doing it honestly looked like she was guessing how the recipes went. That’s unacceptable for a brand like Rita’s. I had to cancel part of my order because I could see she was unsure, and I didn’t want to waste more money. Speaking of which, I already regret spending anything at all for what was served.To make it worse, the people behind me in line ended up walking out from the wait and confusion. This falls squarely on management and the franchise owner. Do better! Your staff needs proper training and coaching. It’s not fair to put someone on the front line who clearly hasn’t been set up to succeed.Rita’s is a known brand act like it. What a disappointing experience.East Brunswick Rita’s, if you want to protect your reputation, get serious about employee training. This was frustrating, disappointing, and completely avoidable.Also forgot to mention a bigger man was in the back and as lines got bigger he did not assist nor help her. If he is part of management get rid of him!
April 22 · Stefany LopezDestiny was a great cashier and greeted me with a smile...Offered all sale items and walked away with some custard...Left with 2 quarts 8f ice and 2 small custard...Will definitely be back and welcome to EAST BRUNSWICK AND HAPPY SUMMER!!!!
May 11 · Nicole ClarkOn May 11, Sunday at 3:30pm. I went to Rita's Ice and waited in line outdoors. One employee was servicing customers inside and one outside. When I moved up to the front of the line, the employee began to wait on those indoors. I therefore moved to the indoor line. When it was my turn, the employee instead went to wait on a person at the outdoor window who had just walked up. I excused myself and asked why I was being ignored. I waited in two lines, and then someone who just exited their car got immediate service. The employee looked at me and did not say anything. I explained the situation and asked if I should go somewhere else. The employee just stared at me without saying anything as if they did not have a brain. I left and went to Dairy Queen where a friendly employee greeted me. I will never go to this Rita's again, for the manager is unable to hire employees with any understanding or brains.
May 11 · Ken RoginskiThe service was very quick and attentive. Sury was very generous while filling our cones and cups :) the flavors are lovely and the overall quality of the ice cream was pleasnt. Total recommend
May 10 · Malak ElNaggar
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