Turkey Hill Dairy Introduce
Turkey Hill Dairy is a name that resonates deeply with residents of Pennsylvania. For decades, it has been a local household staple, synonymous with creamy ice cream, refreshing iced tea, and a strong presence in grocery stores across the state and beyond. The brand’s roots are firmly planted in Lancaster County, with its main facility located in Conestoga. While the name is widely recognized for its products found in refrigerators and freezers everywhere, it’s important for locals to understand the nature of the facility on River Road. This is not a traditional ice cream shop or a retail store where you can walk in and purchase a scoop or a cone. Instead, it serves as the heart of a large-scale operation, a production and distribution warehouse that keeps the entire region stocked with its beloved products.
The facility in Conestoga, therefore, serves a very different purpose than a typical consumer-facing business. It is a logistical hub, a place where products are manufactured, packaged, and prepared for shipping to various retailers. This distinction is crucial for local users who might be searching for a fun outing or a place to grab a dessert. The primary function of the location at 2601 River Road is for business operations, not public entertainment. As a result, the experience for visitors, particularly for those who have scheduled appointments, is reflective of a warehouse environment rather than a customer service-oriented retail space. The focus here is on efficiency and logistics, which can sometimes lead to experiences that differ from what one might expect from a "store" or "shop."
Customer feedback and online reviews about this specific location often highlight the challenges and operational nature of the facility. For instance, a review from a truck driver paints a picture of a busy, logistics-focused environment. The individual describes issues with checking in, long wait times, and a general lack of urgency from the staff, who were perceived to be engaged in personal conversations during a shift change. The review notes that this resulted in a significant delay, a major point of frustration for a professional driver where "time is money." The driver’s frustration about being told to come back at a very specific time, and then having to wait again, underscores the strict, and sometimes seemingly impersonal, operational protocols of a large warehouse. This feedback provides an important perspective for anyone planning to interact with the facility in a professional capacity, emphasizing that this is a business-to-business location rather than a public-friendly establishment.
Another type of feedback for the Turkey Hill brand itself, though not tied directly to the Conestoga facility's physical operations, points to issues with quality control. A customer review expressed frustration with their ice cream purchase, noting that the "chocolate chunks" were missing on two separate occasions. This individual also mentioned that an email to the company about the issue went unanswered, leading them to declare that they would no longer purchase Turkey Hill products. This feedback, while not about the Conestoga site specifically, highlights a potential concern with the brand’s product consistency and customer responsiveness. For a brand as prominent as Turkey Hill, such comments are valuable data points for consumers, reflecting on the overall brand perception. It suggests that while Turkey Hill is a beloved brand, individual experiences with product quality can sometimes fall short of expectations, and the customer service follow-up might not always be what a consumer hopes for.
It is essential for locals to differentiate between the Turkey Hill brand as a whole and the specific function of the Conestoga facility. The brand is a huge part of the Pennsylvania food landscape, offering a wide range of popular products. The facility, however, is the engine that drives this distribution, and its purpose is purely industrial. Locals should not confuse the Turkey Hill Dairy location on River Road with a tourist attraction or a retail outlet. While some may have nostalgic ties to the brand, this particular address is not designed for public visits or retail purchases. The reviews make it clear that the focus here is on production and logistics, which can lead to frustrating experiences for those who are not part of the operational flow.
For anyone in Pennsylvania who loves Turkey Hill products, the best place to engage with the brand is at a local grocery store or convenience shop. That is where the products are meant to be enjoyed and where the consumer experience is properly managed. The Conestoga location is a testament to the brand's extensive operations, a behind-the-scenes look at the scale of a beloved local business. It’s an impressive logistical hub, but it is not a destination for a family outing. Understanding this distinction is key to managing expectations and avoiding the kind of frustration that is evident in the reviews.
The Turkey Hill Dairy facility is located at 2601 River Rd, Conestoga, PA 17516, USA. This address is situated in a more industrial area of Conestoga, designed for commercial vehicles and logistics. It is not a place with a dedicated public entrance or parking for retail customers. Visitors for business purposes, such as truck drivers, would need to follow specific protocols for check-in and lot access.
- Manufacturing and production of Turkey Hill ice cream and iced tea products.
- Logistics and distribution of products to various retail partners and grocery stores.
- Commercial-scale warehousing and shipping operations.
- A major production facility for a well-known local and regional brand.
- A large-scale warehouse operation that is a key part of the local economy.
- A logistical hub that supplies numerous retail locations with Turkey Hill products.
Address: 2601 River Rd, Conestoga, PA 17516, USA
Phone: (717) 872-5461
Mobile Phone: +1 717-872-5461
It is crucial for locals to understand that the Turkey Hill Dairy facility in Conestoga, PA, is a production and distribution warehouse, not a retail ice cream shop. While the Turkey Hill brand is a beloved part of Pennsylvania culture, this specific location is not suitable for public visits or family outings. Its primary function is business-to-business logistics, and experiences for non-employees can be challenging, as evidenced by professional reviews. For locals who love Turkey Hill ice cream and iced tea, the best place to enjoy their products is by purchasing them from their favorite local grocery store. The Conestoga facility is a testament to the brand's operational scale and importance, but it is not a public destination.
Turkey Hill Dairy Details
Service options
- Takeout
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Table service
Atmosphere
- Casual
Children
- Good for kids
Turkey Hill Dairy Photos










Turkey Hill Dairy Location
Turkey Hill Dairy
2601 River Rd, Conestoga, PA 17516, USA
Turkey Hill Dairy Reviews
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★ 5★ 4★ 3★ 2★ 1This place is the most disfunction warehouse I've been to in a long time .waiting to check in .and they are having a conversation about their zodiac sign and when their birthday is, and I'm not talking about a 5 minute conversation. Twenty minutes, and they saw me standing there. I get to the widow, She tells me I was too early. It was 11 am.my appt is for 2 pm .I was told I couldn't stay on there lot .ok, not big deal . when should I return? ...2 pm!!! i get here 1:56 check in again .this time, i have to wait for them to finish the stand-up meeting they did a shift change .I I kid you not .time is money .I guess they have plenty .with a ELD this is not worth the hassle..never again . See picture of how busy they were not one truck .besides me .SMH do better Turkey hill.
March 27 · Kevin XyzpdqThis is the second time I bought their ice cream and they left the chocolate chunks out. The first time I thought it was a one off. Now several weeks later , same thing. No response to my email about it. I will never buy their products again. How does this pass quality assurance
May 08 · Cheri LaffreDelivered here on 6/17/25. I didn't have an appointment as it was an open window. Waited a little bit, but it wasn't bad. Hit the dock, and it was about 45 min to unload. I appreciate the free fruit punch! Very nice people!
June 20 · Bryan JohnsonSusie very good work here fast unloading cleen restrooms No night parkingGo to 10 miles THD Route 30 east
January 07 · Angle ChannelNever me back to load here!!!! Drivers besides being difficult to get to this facility because of low bridges and a bunch of no trucks roads the warehouse is out in the middle of nowhere. They have plenty of empty parking spaces. But they have no consideration for us OTR truck drivers!! They won't even let you stay after loading for 2 hrs in order to get your drive hrs back!!! Because of the lack of consideration I refuse to ever come to this place again..we need to get together and stop the abuse!! Refuse loads to companies that do not care for driver safety or accommodations!!
June 12 · carlos cortes
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